Section 2720.100  Filing a Claim

a)         Each employer shall deliver the form "What Every Worker Should Know About Unemployment Insurance" to each worker separated from his employment for an expected duration of 7 or more days.  The form shall be delivered to the worker at the time of separation or, if delivery is impracticable, it shall be mailed, within 5 days after the date of the separation, to the worker's last known address.  The forms shall be supplied by the Agency to each employer without cost.  Every employer subject to the provisions of the Unemployment Insurance Act (including every employing unit which has elected, with the approval of the Director, to become an employer subject to the Act) shall post and maintain such notices as may be furnished by the Director.  Such printed notices shall be posted in conspicuous places in all of the establishments of the employer, and shall be easily accessible for examination by the worker.  The Director will, upon request, supply a sufficient number of duplicate notices to ensure that such notices are accessible to all workers.

b)         Unless a claimant is otherwise instructed by the Agency and except as otherwise provided in subsection (e), an initial claim for unemployment insurance benefits may be filed in person at any local office or on the internet at the Agency's website, www.ides.state.il.us. Subject to Section 2720.25, when filing a claim in person, the claimant shall provide the following to the local office:

1)         A valid Social Security card or other evidence of his or her Social Security number, such as a W-2 form;

2)         Any other form of positive identification such as a driver's license, state photo ID card or payroll check stub;

3)         For each employing unit for whom the claimant worked during the past two years:

A)        The employing unit's name and address;

B)        Dates of service;

C)        Reasons for the claimant's separation:

i)          If the employing unit is the federal government, Standard Form 8 and Personnel Action Form 50, or any other documents, such as a Form W-2 or check stub, that show he or she has worked for the federal government.

ii)         If the employing unit is the military, Separation Form DD-214;

4)         Names and birthdates of each dependent child;

5)         Social Security Account number, if any, of the claimant's spouse, and information about the spouse's employment during the last two years if the claimant is claiming the spouse as a dependent;

6)         Information about other income, such as Social Security benefits, pensions, workers' compensation, severance, vacation or bonus pay or other Unemployment Insurance benefits, that the claimant has received or will receive after the termination of his or her employment.

c)         The Agency will accept and process any claim filed.  When the claimant files his or her claim, the claimant will be informed of the requirements for receiving unemployment insurance benefits, including the requirement that the claimant be able to work, available for work and actively seeking work.

d)         Within a reasonable time thereafter (customarily within 7 days),  the claimant will be provided with a Finding showing whether he or she has monetary eligibility and, if so, the amount of benefits.

e)         The Department shall require a claimant to file in person at a local office if there is a significant discrepancy between information that the claimant provides while attempting to file a claim via the internet and information contained in Department records or such other government records as the Department may utilize.

EXAMPLE:  An individual named Smith attempts to file an unemployment insurance claim via the internet and, as part of the internet claims process, enters his Social Security number.  However, Department records indicate a previous claim was filed by someone other than Smith, using the same Social Security number that Smith has provided.  Smith will have to file his claim in person in a local office to clear up the discrepancy.

(Source:  Amended at 33 Ill. Reg. 9623, effective August 1, 2009)