Section 453.20  Criteria by Which to Judge the Validity of an Electronic Signature

a)         An electronic signature should indicate who signed the LOA.

b)         An electronic signature should be unique to the signer.

1)         A security procedure shall require unique and private information from the signer. This information may include:

A)        Algorithms or codes;

B)        Identifying words or numbers previously established or sent to signer’s registered e-mail account; and

C)        Credit card verification.

This information may not include information that is also necessary to effect a switch of RESs.

2)         No party may use a signer’s unique information disclosed under this Section for any marketing or billing purposes without specific separate consent from the signee.

3)         The security procedure must be provided on a securely encrypted web page; security and encryption shall meet or exceed current industry practices.

c)         An electronic signature must reliably indicate the date of the signature.

d)         Affixing an electronic signature to a LOA must be a separate affirmative act.

e)         The LOA must be conspicuously displayed on a separate screen or web page.