TITLE 83: PUBLIC UTILITIES
CHAPTER I: ILLINOIS COMMERCE COMMISSION
SUBCHAPTER f: TELEPHONE UTILITIES
PART 737
STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS
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SUBPART A: GENERAL
- Section 737.100 Application of Part
- Section 737.110 Definitions
- Section 737.120 Waiver
- Section 737.130 Reporting
SUBPART B: STANDARDS OF QUALITY OF SERVICE
- Section 737.200 Service Quality for Basic Local Exchange Service
- Section 737.220 Calculation of Performance Data for Installation
- Section 737.230 Calculation of Performance Data for Out-of-Service Conditions
- Section 737.240 Calculation of Performance Data for Missed Installation or Repair Appointments
- Section 737.250 Calculation of Performance Data for Trouble Reports
SUBPART C: CUSTOMER CREDITS
SUBPART D: SAFETY OF SERVICE EQUIPMENT AND FACILITIES
- Section 737.400 Safety
- Section 737.410 Emergency Operation
- Section 737.420 Incorporation of National Codes and Standards
- Section 737.430 Network Outages and Notification
- Section 737.440 Interoffice Trunks
- Section 737.450 Central Office Administrative Requirements
SUBPART E: BOUNDARIES
- Section 737.500 Map Requirements
- Section 737.510 Map Specifications
- Section 737.520 Changes to Existing Boundaries
- Section 737.530 Service Outside Exchange Boundaries
- Section 737.540 Map Maintenance
SUBPART F: CONSTRUCTION AND MAINTENANCE