TITLE 89: SOCIAL SERVICES
CHAPTER I: DEPARTMENT OF PUBLIC AID
SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 109 LOW INCOME HOME ENERGY ASSISTANCE PROGRAM
SECTION 109.100 COMPLAINT PROCESS
CHAPTER I: DEPARTMENT OF PUBLIC AID
SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 109 LOW INCOME HOME ENERGY ASSISTANCE PROGRAM
SECTION 109.100 COMPLAINT PROCESS
Section 109.100 Complaint Process
The Department will follow the procedures outlined in 89 Ill. Adm. Code 104 for complaints filed by LAA's or other recipients. Procedures specified in Section 109.90 of this Part will be followed for complaints by applicants for energy assistance.
(Source: Recodified at 29 Ill. Reg. 2791, effective February 3, 2005)