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1 | AN ACT concerning business.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 1. Short title. This Act may be cited as the | ||||||||||||||||||||||||
5 | Digital Fair Repair Act. | ||||||||||||||||||||||||
6 | Section 5. Definitions. In this Act:
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7 | "Authorized repair provider" means a person or a business | ||||||||||||||||||||||||
8 | that has an arrangement for a definite or indefinite period in | ||||||||||||||||||||||||
9 | which an original equipment manufacturer grants to a separate | ||||||||||||||||||||||||
10 | business organization or individual a license to use a trade | ||||||||||||||||||||||||
11 | name, service mark, or related characteristic for the purposes | ||||||||||||||||||||||||
12 | of offering repair services under the name of the original | ||||||||||||||||||||||||
13 | equipment manufacturer.
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14 | "Digital electronic equipment" or "equipment" means a part | ||||||||||||||||||||||||
15 | or equipment originally manufactured for distribution and sale | ||||||||||||||||||||||||
16 | in the United States.
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17 | "Documentation" means any manuals, diagrams, reporting | ||||||||||||||||||||||||
18 | output, or service code description provided to the authorized | ||||||||||||||||||||||||
19 | repair providers for purposes of effecting repair. | ||||||||||||||||||||||||
20 | "Embedded software" means any programmable instructions | ||||||||||||||||||||||||
21 | provided on firmware delivered with the equipment or part for | ||||||||||||||||||||||||
22 | the purposes of equipment operation, including all relevant | ||||||||||||||||||||||||
23 | patches and fixes made by the manufacturer for this purpose, |
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1 | including, but not limited to, a basic internal operating | ||||||
2 | system, an internal operating system, a machine code, an | ||||||
3 | assembly code, a root code, and a microcode.
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4 | "Fair and reasonable terms" means an equitable price in | ||||||
5 | light of relevant factors, including, but not limited to: | ||||||
6 | (1) the net cost to the authorized repair provider for | ||||||
7 | similar information obtained from an original equipment | ||||||
8 | manufacturer, less any discounts, rebates, or other | ||||||
9 | incentive programs;
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10 | (2) the cost to the original equipment manufacturer for | ||||||
11 | preparing and distributing the information, excluding any | ||||||
12 | research and development costs incurred in designing and | ||||||
13 | implementing, upgrading, or altering the product, but | ||||||
14 | including amortized capital costs for the preparation and | ||||||
15 | distribution of the information;
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16 | (3) the price charged by other original equipment | ||||||
17 | manufacturers for similar information;
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18 | (4) the price charged by original equipment | ||||||
19 | manufacturers for similar information prior to the launch | ||||||
20 | of original equipment manufacturer web sites;
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21 | (5) the ability of aftermarket technicians or shops to | ||||||
22 | afford the information;
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23 | (6) the means by which the information is distributed;
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24 | (7) the extent to which the information is used, which | ||||||
25 | includes the number of users, and frequency, duration, and | ||||||
26 | volume of use; and
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1 | (8) inflation.
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2 | "Firmware" means a software program or set of instructions | ||||||
3 | programmed on a hardware device to allow the device to | ||||||
4 | communicate with other computer hardware.
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5 | "Independent repair provider" means a person or business | ||||||
6 | operating in this State that is not affiliated with an original | ||||||
7 | equipment manufacturer or an original equipment manufacturer's | ||||||
8 | authorized repair provider, that is engaged in the diagnosis, | ||||||
9 | service, maintenance, or repair of equipment, except that an | ||||||
10 | original equipment manufacturer shall be considered an | ||||||
11 | independent repair provider for purposes of those instances | ||||||
12 | when the original equipment manufacturer engages in the | ||||||
13 | diagnosis, service, maintenance, or repair of digital | ||||||
14 | equipment that is not affiliated with the original equipment | ||||||
15 | manufacturer.
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16 | "Motor vehicle" means a vehicle that is designed for | ||||||
17 | transporting persons or property on a street or highway and is | ||||||
18 | certified by the manufacturer under all applicable federal | ||||||
19 | safety and emissions standards and requirements for | ||||||
20 | distribution and sale in the United States. Motor vehicle does | ||||||
21 | not include:
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22 | (1) a motorcycle; or
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23 | (2) a recreational vehicle or an auto home equipped for | ||||||
24 | habitation. | ||||||
25 | "Motor vehicle dealer" means a person or business who, in | ||||||
26 | the ordinary course of business, is engaged in the business of |
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1 | selling or leasing new motor vehicles to a person or business | ||||||
2 | pursuant to a franchise agreement, has obtained a license under | ||||||
3 | the Illinois Vehicle Code, and is engaged in the diagnosis, | ||||||
4 | service, maintenance, or repair of motor vehicles or motor | ||||||
5 | vehicle engines pursuant to that franchise agreement. | ||||||
6 | "Motor vehicle manufacturer" means a person or business | ||||||
7 | engaged in the business of manufacturing or assembling new | ||||||
8 | motor vehicles.
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9 | "Original equipment manufacturer" means a person or | ||||||
10 | business who, in the ordinary course of its business, is | ||||||
11 | engaged in the business of selling or leasing new digital | ||||||
12 | electronic equipment or parts of equipment to any person or | ||||||
13 | business and is engaged in the diagnosis, service, maintenance, | ||||||
14 | or repair of digital electronic equipment or parts of such | ||||||
15 | equipment.
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16 | "Owner" means a person or business who owns or leases a | ||||||
17 | digital electronic product purchased or used in this State.
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18 | "Service parts" or "parts" means any replacement part, | ||||||
19 | either new or used, made available by the original equipment | ||||||
20 | manufacturer to the authorized repair provider for purposes of | ||||||
21 | effecting repair. | ||||||
22 | "Trade secret" means (1) anything tangible or intangible or | ||||||
23 | electronically stored or kept which constitutes, represents, | ||||||
24 | evidences, or records intellectual property, including secret | ||||||
25 | or confidentially held designs, processes, procedures, | ||||||
26 | formulas, inventions, or improvements, (2) secret or |
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1 | confidentially held scientific, technical, merchandising, | ||||||
2 | production, financial, business, or management information, or | ||||||
3 | (3) any other trade secret as defined in 18 U.S.C. 1839, as | ||||||
4 | that Section existed on January 1, 2016.
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5 | Section 10. Requirements.
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6 | (a) For equipment and parts sold and used in this State, | ||||||
7 | the original equipment manufacturer of the equipment and parts | ||||||
8 | shall:
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9 | (1) make available to any independent repair provider | ||||||
10 | or owner of products manufactured by the original equipment | ||||||
11 | manufacturer diagnostic and repair documentation, | ||||||
12 | including repair technical updates and updates and | ||||||
13 | corrections to embedded software, for no charge or in the | ||||||
14 | same manner and in the same timeframe as the original | ||||||
15 | equipment manufacturer makes that diagnostic and repair | ||||||
16 | documentation, including repair technical updates and | ||||||
17 | updates and corrections to embedded software, available to | ||||||
18 | its authorized repair provider; and
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19 | (2) make available for purchase by the owner, his or | ||||||
20 | her authorized agent, or any independent repair provider, | ||||||
21 | parts, inclusive of any updates to the embedded software of | ||||||
22 | the parts, upon fair and reasonable terms. | ||||||
23 | Nothing in this Section requires the original equipment | ||||||
24 | manufacturer to sell equipment or service parts if the parts | ||||||
25 | are no longer available to the original equipment manufacturer |
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1 | or the authorized repair provider of the original equipment | ||||||
2 | manufacturer.
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3 | (b) An original equipment manufacturer that sells any | ||||||
4 | diagnostic, service, or repair documentation to any | ||||||
5 | independent repair provider or to any owner in a format that is | ||||||
6 | standardized with other original equipment manufacturers, and | ||||||
7 | on terms and conditions more favorable than the manner and the | ||||||
8 | terms and conditions pursuant to which the authorized repair | ||||||
9 | provider obtains the same diagnostic, service, or repair | ||||||
10 | documentation, shall be prohibited from requiring an | ||||||
11 | authorized repair provider to continue purchasing diagnostic, | ||||||
12 | service, or repair documentation in a proprietary format, | ||||||
13 | unless such proprietary format includes diagnostic, service, | ||||||
14 | or repair documentation or functionality that is not available | ||||||
15 | in such standardized format.
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16 | (c) An original equipment manufacturer of equipment sold or | ||||||
17 | used in this State shall make available for purchase by owners | ||||||
18 | and independent repair providers all diagnostic repair tools | ||||||
19 | incorporating the same diagnostic, repair, and remote | ||||||
20 | communications capabilities that the original equipment | ||||||
21 | manufacturer makes available to its own repair or engineering | ||||||
22 | staff or an authorized repair provider. | ||||||
23 | An original equipment manufacturer shall offer such tools | ||||||
24 | for sale to an owner and independent repair provider upon fair | ||||||
25 | and reasonable terms. An original equipment manufacturer that | ||||||
26 | provides diagnostic repair documentation to aftermarket |
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1 | diagnostic tool manufacturers, diagnostics providers, or | ||||||
2 | service information publications and systems shall have fully | ||||||
3 | satisfied its obligations under this Section and thereafter not | ||||||
4 | be responsible for the content and functionality of such | ||||||
5 | aftermarket diagnostic tools, diagnostics, or service | ||||||
6 | information systems. | ||||||
7 | (d) Original equipment manufacturer equipment or parts | ||||||
8 | sold or used in this State for the purpose of providing | ||||||
9 | security-related functions may not exclude diagnostic, | ||||||
10 | service, and repair documentation necessary to reset a | ||||||
11 | security-related electronic function from information provided | ||||||
12 | to an owner or independent repair provider. If excluded under | ||||||
13 | this Act, the documentation necessary to reset an immobilizer | ||||||
14 | system or security-related electronic module shall be obtained | ||||||
15 | by an owner or independent repair provider through the | ||||||
16 | appropriate secure data release systems.
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17 | Section 15. Notice to consumers. An independent repair | ||||||
18 | provider that purchases or acquires embedded software or | ||||||
19 | service parts shall, prior to performing any services on | ||||||
20 | digital electronic equipment, notify the owner of the equipment | ||||||
21 | in writing that:
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22 | (1) consumers should review the terms and conditions of | ||||||
23 | the warranty
for such digital electronic equipment as | ||||||
24 | repairs not performed by an
authorized repair provider | ||||||
25 | could affect the terms and conditions of the
warranty;
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1 | (2) warrantors cannot require that only branded parts | ||||||
2 | be used with the
product in order to retain the warranty;
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3 | (3) warrantors must demonstrate that a defect or damage | ||||||
4 | was caused by independent repair to affect the warranty;
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5 | (4) warranties are governed by the federal | ||||||
6 | Magnuson-Moss Warranty Act; and
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7 | (5) the independent repair provider is not an | ||||||
8 | authorized repair
provider for such digital electronic | ||||||
9 | equipment.
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10 | Section 20. Rights of authorized repair provider. Except in | ||||||
11 | the instance of a dispute arising between an original equipment | ||||||
12 | manufacturer and its authorized repair provider related to | ||||||
13 | either party's compliance with an existing authorized repair | ||||||
14 | agreement, an authorized repair provider shall have all the | ||||||
15 | rights and remedies provided in this Act. | ||||||
16 | Section 25. Duties of Attorney General. The Attorney | ||||||
17 | General shall develop, establish, and implement a public | ||||||
18 | outreach program directed at independent repair providers, | ||||||
19 | consumers, and digital electronic original equipment | ||||||
20 | manufacturers to inform them of their rights and | ||||||
21 | responsibilities pursuant to this Act. The public outreach | ||||||
22 | shall include brochures, consumer guides, posters, or any | ||||||
23 | combination thereof and be made available to consumers and | ||||||
24 | other stakeholders by any means deemed appropriate by such |
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1 | division and may include internet, radio, and print | ||||||
2 | advertising. The public outreach may also identify and recruit | ||||||
3 | individuals or trade organizations to assist in distributing | ||||||
4 | this information and materials. The public outreach shall begin | ||||||
5 | no later than the 30th day after the effective date of this | ||||||
6 | Act.
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7 | Section 30. Injunctions.
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8 | (a) Whenever the Attorney General believes from | ||||||
9 | satisfactory evidence that any person, firm, corporation, | ||||||
10 | association, or agent or employee thereof has engaged in or is | ||||||
11 | about to engage in any act or practice that is a violation of | ||||||
12 | this Act the Attorney General may bring an action in the manner | ||||||
13 | provided under the Consumer Fraud and Deceptive Business | ||||||
14 | Practices Act to enjoin the unlawful act or practice and to | ||||||
15 | obtain restitution of any moneys or property obtained directly | ||||||
16 | or indirectly by the unlawful act or practice.
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17 | (b) Before bringing an action under this Section, the | ||||||
18 | Attorney General shall give the person against whom such | ||||||
19 | proceeding is contemplated notice by certified mail and an | ||||||
20 | opportunity to show in writing within 5 business days after | ||||||
21 | receipt of notice why proceedings should not be instituted, | ||||||
22 | unless the Attorney General finds, in any case seeking | ||||||
23 | preliminary relief, that to give such notice and opportunity is | ||||||
24 | not in the public interest.
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25 | (c) In connection with any proposed proceeding under this |
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1 | Section, the Attorney General is authorized to take proof and | ||||||
2 | make a determination of the relevant facts and issue subpoenas.
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3 | Section 35. Limitations.
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4 | (a) Nothing in this Act shall be construed to require an | ||||||
5 | original equipment manufacturer to divulge a trade secret.
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6 | (b) No provision in this Act shall be read, interpreted, or | ||||||
7 | construed to abrogate, interfere with, contradict, or alter the | ||||||
8 | terms of any agreement executed and in force between an | ||||||
9 | authorized repair provider and an original equipment | ||||||
10 | manufacturer, including, but not limited to, the performance or | ||||||
11 | provision of warranty or recall repair work by an authorized | ||||||
12 | repair provider on behalf of an original equipment manufacturer | ||||||
13 | pursuant to such authorized repair agreement, except that any | ||||||
14 | provision in such an authorized repair agreement that purports | ||||||
15 | to waive, avoid, restrict, or limit an original equipment | ||||||
16 | manufacturer's compliance with this Section shall be void and | ||||||
17 | unenforceable.
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18 | (c) Nothing in this Act shall be construed to require an | ||||||
19 | original equipment manufacturer or an authorized repair | ||||||
20 | provider to provide an owner or independent repair provider | ||||||
21 | access to non-diagnostic and repair documentation provided by | ||||||
22 | an original equipment manufacturer to an authorized repair | ||||||
23 | provider pursuant to the terms of an authorizing agreement. | ||||||
24 | Section 40. Exclusions. Nothing in this Act applies to |
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1 | motor vehicle manufacturers, any product or service of a motor | ||||||
2 | vehicle manufacturer, or motor vehicle dealers. | ||||||
3 | Section 45. Penalty. Any person, firm, corporation, or | ||||||
4 | association or agent or employee thereof who engages in any act | ||||||
5 | or practice that is a violation of this Act is liable for a | ||||||
6 | civil penalty of not more than $500 for each violation, which | ||||||
7 | may be recovered in a civil action brought by the Attorney | ||||||
8 | General. | ||||||
9 | Section 50. Applicability. This Act applies to equipment | ||||||
10 | sold or in use on or after the effective date of this Act.
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11 | Section 99. Effective date. This Act takes effect January | ||||||
12 | 1, 2018.
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