HB1020ham003 103RD GENERAL ASSEMBLY

Rep. Mary E. Flowers

Filed: 3/10/2023

 

 


 

 


 
10300HB1020ham003LRB103 04710 SPS 58966 a

1
AMENDMENT TO HOUSE BILL 1020

2    AMENDMENT NO. ______. Amend House Bill 1020 by replacing
3everything after the enacting clause with the following:
 
4    "Section 5. The Real Estate License Act of 2000 is amended
5by changing Sections 10-45 and 20-20 as follows:
 
6    (225 ILCS 454/10-45)
7    (Section scheduled to be repealed on January 1, 2030)
8    Sec. 10-45. Broker price opinions and comparative market
9analyses.
10    (a) A broker price opinion or comparative market analysis
11may be prepared or provided by a real estate broker or managing
12broker for any of the following:
13        (1) an existing or potential buyer or seller of an
14    interest in real estate;
15        (2) an existing or potential lessor or lessee of an
16    interest in real estate;

 

 

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1        (3) a third party making decisions or performing due
2    diligence related to the potential listing, offering,
3    sale, option, lease, or acquisition price of an interest
4    in real estate; or
5        (4) an existing or potential lienholder or other third
6    party for any purpose other than as the primary basis to
7    determine the market value of an interest in real estate
8    for the purpose of a mortgage loan origination by a
9    financial institution secured by such real estate.
10    (b) A broker price opinion or comparative market analysis
11shall be in writing either on paper or electronically and
12shall include the following provisions:
13        (1) a statement of the intended purpose of the broker
14    price opinion or comparative market analysis;
15        (2) a brief description of the interest in real estate
16    that is the subject of the broker price opinion or
17    comparative market analysis;
18        (3) a brief description of the methodology used to
19    develop the broker price opinion or comparative market
20    analysis;
21        (4) any assumptions or limiting conditions;
22        (5) a disclosure of any existing or contemplated
23    interest of the broker or managing broker in the interest
24    in real estate that is the subject of the broker price
25    opinion or comparative market analysis;
26        (6) the name, license number, and signature of the

 

 

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1    broker or managing broker that developed the broker price
2    opinion or comparative market analysis;
3        (7) a statement in substantially the following form:
4        "This is a broker price opinion/comparative market
5    analysis, not an appraisal of the market value of the real
6    estate, and was prepared by a licensed real estate broker
7    or managing broker who was not acting as a State certified
8    real estate appraiser."; and
9        (8) such other items as the broker or managing broker
10    may deem appropriate.
11    (c) A real estate broker or managing broker shall not
12discriminate when preparing a broker price opinion or
13comparative market analysis for residential real estate. For
14the purposes of this Section, a real estate broker or managing
15broker discriminates when the broker considers the actual or
16perceived race, color, religion, sex, national origin,
17ancestry, age, order of protection status, marital status,
18physical or mental disability, military status, sexual
19orientation, pregnancy, unfavorable discharge from military
20service, familial status, source of income, or arrest record
21of the owner of the real estate or the residents of the
22geographic area in which the real estate is located when
23determining the market value of the real estate. In addition
24to the disciplinary procedures set forth in Section 20-20, an
25aggrieved party may commence a civil action alleging
26discrimination in an appropriate circuit court not later than

 

 

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12 years after the occurrence that constitutes discrimination
2under this subsection. Such a civil action shall be subject to
3the same procedures, rights, and remedies as a civil action
4alleging a civil rights violation under Section 10-102 of the
5Illinois Human Rights Act. A circuit court action may also be
6initiated by the Illinois Attorney General whenever the
7Illinois Attorney General has reasonable cause to believe that
8a real estate broker or managing broker is engaged in a pattern
9and practice of discrimination prohibited by this subsection.
10Such a civil action shall be subject to the same procedures,
11rights, and remedies as a civil action alleging a civil rights
12violation under Section 10-104 of the Illinois Human Rights
13Act.
14(Source: P.A. 101-71, eff. 7-12-19.)
 
15    (225 ILCS 454/20-20)
16    (Section scheduled to be repealed on January 1, 2030)
17    Sec. 20-20. Nature of and grounds for discipline.
18    (a) The Department may refuse to issue or renew a license,
19may place on probation, suspend, or revoke any license,
20reprimand, or take any other disciplinary or non-disciplinary
21action as the Department may deem proper and impose a fine not
22to exceed $25,000 upon any licensee or applicant under this
23Act or any person who holds oneself out as an applicant or
24licensee or against a licensee in handling one's own property,
25whether held by deed, option, or otherwise, for any one or any

 

 

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1combination of the following causes:
2        (1) Fraud or misrepresentation in applying for, or
3    procuring, a license under this Act or in connection with
4    applying for renewal of a license under this Act.
5        (2) The licensee's conviction of or plea of guilty or
6    plea of nolo contendere, as set forth in subsection (e) of
7    Section 5-25, to: (A) a felony or misdemeanor in this
8    State or any other jurisdiction; (B) the entry of an
9    administrative sanction by a government agency in this
10    State or any other jurisdiction; or (C) any crime that
11    subjects the licensee to compliance with the requirements
12    of the Sex Offender Registration Act.
13        (3) Inability to practice the profession with
14    reasonable judgment, skill, or safety as a result of a
15    physical illness, mental illness, or disability.
16        (4) Practice under this Act as a licensee in a retail
17    sales establishment from an office, desk, or space that is
18    not separated from the main retail business and located
19    within a separate and distinct area within the
20    establishment.
21        (5) Having been disciplined by another state, the
22    District of Columbia, a territory, a foreign nation, or a
23    governmental agency authorized to impose discipline if at
24    least one of the grounds for that discipline is the same as
25    or the equivalent of one of the grounds for which a
26    licensee may be disciplined under this Act. A certified

 

 

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1    copy of the record of the action by the other state or
2    jurisdiction shall be prima facie evidence thereof.
3        (6) Engaging in the practice of real estate brokerage
4    without a license or after the licensee's license or
5    temporary permit was expired or while the license was
6    inactive, revoked, or suspended.
7        (7) Cheating on or attempting to subvert the Real
8    Estate License Exam or a continuing education course or
9    examination.
10        (8) Aiding or abetting an applicant to subvert or
11    cheat on the Real Estate License Exam or continuing
12    education exam administered pursuant to this Act.
13        (9) Advertising that is inaccurate, misleading, or
14    contrary to the provisions of the Act.
15        (10) Making any substantial misrepresentation or
16    untruthful advertising.
17        (11) Making any false promises of a character likely
18    to influence, persuade, or induce.
19        (12) Pursuing a continued and flagrant course of
20    misrepresentation or the making of false promises through
21    licensees, employees, agents, advertising, or otherwise.
22        (13) Any misleading or untruthful advertising, or
23    using any trade name or insignia of membership in any real
24    estate organization of which the licensee is not a member.
25        (14) Acting for more than one party in a transaction
26    without providing written notice to all parties for whom

 

 

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1    the licensee acts.
2        (15) Representing or attempting to represent, or
3    performing licensed activities for, a broker other than
4    the sponsoring broker.
5        (16) Failure to account for or to remit any moneys or
6    documents coming into the licensee's possession that
7    belong to others.
8        (17) Failure to maintain and deposit in a special
9    account, separate and apart from personal and other
10    business accounts, all escrow moneys belonging to others
11    entrusted to a licensee while acting as a broker, escrow
12    agent, or temporary custodian of the funds of others or
13    failure to maintain all escrow moneys on deposit in the
14    account until the transactions are consummated or
15    terminated, except to the extent that the moneys, or any
16    part thereof, shall be:
17            (A) disbursed prior to the consummation or
18        termination (i) in accordance with the written
19        direction of the principals to the transaction or
20        their duly authorized agents, (ii) in accordance with
21        directions providing for the release, payment, or
22        distribution of escrow moneys contained in any written
23        contract signed by the principals to the transaction
24        or their duly authorized agents, or (iii) pursuant to
25        an order of a court of competent jurisdiction; or
26            (B) deemed abandoned and transferred to the Office

 

 

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1        of the State Treasurer to be handled as unclaimed
2        property pursuant to the Revised Uniform Unclaimed
3        Property Act. Escrow moneys may be deemed abandoned
4        under this subparagraph (B) only: (i) in the absence
5        of disbursement under subparagraph (A); (ii) in the
6        absence of notice of the filing of any claim in a court
7        of competent jurisdiction; and (iii) if 6 months have
8        elapsed after the receipt of a written demand for the
9        escrow moneys from one of the principals to the
10        transaction or the principal's duly authorized agent.
11    The account shall be noninterest bearing, unless the
12    character of the deposit is such that payment of interest
13    thereon is otherwise required by law or unless the
14    principals to the transaction specifically require, in
15    writing, that the deposit be placed in an interest-bearing
16    account.
17        (18) Failure to make available to the Department all
18    escrow records and related documents maintained in
19    connection with the practice of real estate within 24
20    hours of a request for those documents by Department
21    personnel.
22        (19) Failing to furnish copies upon request of
23    documents relating to a real estate transaction to a party
24    who has executed that document.
25        (20) Failure of a sponsoring broker or licensee to
26    timely provide sponsorship or termination of sponsorship

 

 

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1    information to the Department.
2        (21) Engaging in dishonorable, unethical, or
3    unprofessional conduct of a character likely to deceive,
4    defraud, or harm the public, including, but not limited
5    to, conduct set forth in rules adopted by the Department.
6        (22) Commingling the money or property of others with
7    the licensee's own money or property.
8        (23) Employing any person on a purely temporary or
9    single deal basis as a means of evading the law regarding
10    payment of commission to nonlicensees on some contemplated
11    transactions.
12        (24) Permitting the use of one's license as a broker
13    to enable a residential leasing agent or unlicensed person
14    to operate a real estate business without actual
15    participation therein and control thereof by the broker.
16        (25) Any other conduct, whether of the same or a
17    different character from that specified in this Section,
18    that constitutes dishonest dealing.
19        (26) Displaying a "for rent" or "for sale" sign on any
20    property without the written consent of an owner or the
21    owner's duly authorized agent or advertising by any means
22    that any property is for sale or for rent without the
23    written consent of the owner or the owner's authorized
24    agent.
25        (27) Failing to provide information requested by the
26    Department, or otherwise respond to that request, within

 

 

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1    30 days of the request.
2        (28) Advertising by means of a blind advertisement,
3    except as otherwise permitted in Section 10-30 of this
4    Act.
5        (29) A licensee under this Act or an unlicensed
6    individual offering guaranteed sales plans, as defined in
7    Section 10-50, except to the extent set forth in Section
8    10-50.
9        (30) Influencing or attempting to influence, by any
10    words or acts, a prospective seller, purchaser, occupant,
11    landlord, or tenant of real estate, in connection with
12    viewing, buying, or leasing real estate, so as to promote
13    or tend to promote the continuance or maintenance of
14    racially and religiously segregated housing or so as to
15    retard, obstruct, or discourage racially integrated
16    housing on or in any street, block, neighborhood, or
17    community.
18        (31) Engaging in any act that constitutes a violation
19    of any provision of Article 3 of the Illinois Human Rights
20    Act, whether or not a complaint has been filed with or
21    adjudicated by the Human Rights Commission.
22        (32) Inducing any party to a contract of sale or lease
23    or brokerage agreement to break the contract of sale or
24    lease or brokerage agreement for the purpose of
25    substituting, in lieu thereof, a new contract for sale or
26    lease or brokerage agreement with a third party.

 

 

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1        (33) Negotiating a sale, exchange, or lease of real
2    estate directly with any person if the licensee knows that
3    the person has an exclusive brokerage agreement with
4    another broker, unless specifically authorized by that
5    broker.
6        (34) When a licensee is also an attorney, acting as
7    the attorney for either the buyer or the seller in the same
8    transaction in which the licensee is acting or has acted
9    as a managing broker or broker.
10        (35) Advertising or offering merchandise or services
11    as free if any conditions or obligations necessary for
12    receiving the merchandise or services are not disclosed in
13    the same advertisement or offer. These conditions or
14    obligations include without limitation the requirement
15    that the recipient attend a promotional activity or visit
16    a real estate site. As used in this subdivision (35),
17    "free" includes terms such as "award", "prize", "no
18    charge", "free of charge", "without charge", and similar
19    words or phrases that reasonably lead a person to believe
20    that one may receive or has been selected to receive
21    something of value, without any conditions or obligations
22    on the part of the recipient.
23        (36) (Blank).
24        (37) Violating the terms of a disciplinary order
25    issued by the Department.
26        (38) Paying or failing to disclose compensation in

 

 

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1    violation of Article 10 of this Act.
2        (39) Requiring a party to a transaction who is not a
3    client of the licensee to allow the licensee to retain a
4    portion of the escrow moneys for payment of the licensee's
5    commission or expenses as a condition for release of the
6    escrow moneys to that party.
7        (40) Disregarding or violating any provision of this
8    Act or the published rules adopted by the Department to
9    enforce this Act or aiding or abetting any individual,
10    foreign or domestic partnership, registered limited
11    liability partnership, limited liability company,
12    corporation, or other business entity in disregarding any
13    provision of this Act or the published rules adopted by
14    the Department to enforce this Act.
15        (41) Failing to provide the minimum services required
16    by Section 15-75 of this Act when acting under an
17    exclusive brokerage agreement.
18        (42) Habitual or excessive use of or addiction to
19    alcohol, narcotics, stimulants, or any other chemical
20    agent or drug that results in a managing broker, broker,
21    or residential leasing agent's inability to practice with
22    reasonable skill or safety.
23        (43) Enabling, aiding, or abetting an auctioneer, as
24    defined in the Auction License Act, to conduct a real
25    estate auction in a manner that is in violation of this
26    Act.

 

 

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1        (44) Permitting any residential leasing agent or
2    temporary residential leasing agent permit holder to
3    engage in activities that require a broker's or managing
4    broker's license.
5        (45) Failing to notify the Department, within 30 days
6    after the occurrence, of the information required in
7    subsection (e) of Section 5-25.
8        (46) A designated managing broker's failure to provide
9    an appropriate written company policy or failure to
10    perform any of the duties set forth in Section 10-55.
11        (47) Engaging in discrimination as provided in
12    subsection (b) of Section 10-45.
13    (b) The Department may refuse to issue or renew or may
14suspend the license of any person who fails to file a return,
15pay the tax, penalty or interest shown in a filed return, or
16pay any final assessment of tax, penalty, or interest, as
17required by any tax Act administered by the Department of
18Revenue, until such time as the requirements of that tax Act
19are satisfied in accordance with subsection (g) of Section
202105-15 of the Department of Professional Regulation Law of
21the Civil Administrative Code of Illinois.
22    (c) (Blank).
23    (d) In cases where the Department of Healthcare and Family
24Services (formerly Department of Public Aid) has previously
25determined that a licensee or a potential licensee is more
26than 30 days delinquent in the payment of child support and has

 

 

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1subsequently certified the delinquency to the Department may
2refuse to issue or renew or may revoke or suspend that person's
3license or may take other disciplinary action against that
4person based solely upon the certification of delinquency made
5by the Department of Healthcare and Family Services in
6accordance with item (5) of subsection (a) of Section 2105-15
7of the Department of Professional Regulation Law of the Civil
8Administrative Code of Illinois.
9    (e) (Blank).
10(Source: P.A. 101-81, eff. 7-12-19; 101-357, eff. 8-9-19;
11102-970, eff. 5-27-22.)
 
12    Section 10. The Real Estate Appraiser Licensing Act of
132002 is amended by changing Section 15-10 and by adding
14Section 10-25 as follows:
 
15    (225 ILCS 458/10-25 new)
16    Sec. 10-25. Discrimination prohibited. An appraiser shall
17not discriminate when preparing a comparative market analysis
18for residential real estate. For the purposes of this Section,
19an appraiser discriminates when the appraiser considers the
20actual or perceived race, color, religion, sex, national
21origin, ancestry, age, order of protection status, marital
22status, physical or mental disability, military status, sexual
23orientation, pregnancy, unfavorable discharge from military
24service, familial status, source of income, or arrest record

 

 

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1of the owner of the real estate or the residents of the
2geographic area in which the real estate is located when
3determining the market value of the real estate. In addition
4to the disciplinary procedures set forth in Section 15-10, an
5aggrieved party may commence a civil action alleging
6discrimination in an appropriate circuit court not later than
72 years after the occurrence that constitutes discrimination
8under this Section. Such a civil action shall be subject to the
9same procedures, rights, and remedies as a civil action
10alleging a civil rights violation under Section 10-102 of the
11Illinois Human Rights Act. A circuit court action may also be
12initiated by the Illinois Attorney General whenever the
13Illinois Attorney General has reasonable cause to believe that
14an appraiser is engaged in a pattern and practice of
15discrimination prohibited by this Section. Such a civil action
16shall be subject to the same procedures, rights, and remedies
17as a civil action alleging a civil rights violation under
18Section 10-104 of the Illinois Human Rights Act.
 
19    (225 ILCS 458/15-10)
20    (Section scheduled to be repealed on January 1, 2027)
21    Sec. 15-10. Grounds for disciplinary action.
22    (a) The Department may suspend, revoke, refuse to issue,
23renew, or restore a license and may reprimand place on
24probation or administrative supervision, or take any
25disciplinary or non-disciplinary action, including imposing

 

 

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1conditions limiting the scope, nature, or extent of the real
2estate appraisal practice of a licensee or reducing the
3appraisal rank of a licensee, and may impose an administrative
4fine not to exceed $25,000 for each violation upon a licensee
5for any one or combination of the following:
6        (1) Procuring or attempting to procure a license by
7    knowingly making a false statement, submitting false
8    information, engaging in any form of fraud or
9    misrepresentation, or refusing to provide complete
10    information in response to a question in an application
11    for licensure.
12        (2) Failing to meet the minimum qualifications for
13    licensure as an appraiser established by this Act.
14        (3) Paying money, other than for the fees provided for
15    by this Act, or anything of value to a member or employee
16    of the Board or the Department to procure licensure under
17    this Act.
18        (4) Conviction of, or plea of guilty or nolo
19    contendere, as enumerated in subsection (e) of Section
20    5-22, under the laws of any jurisdiction of the United
21    States: (i) that is a felony, misdemeanor, or
22    administrative sanction or (ii) that is a crime that
23    subjects the licensee to compliance with the requirements
24    of the Sex Offender Registration Act.
25        (5) Committing an act or omission involving
26    dishonesty, fraud, or misrepresentation with the intent to

 

 

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1    substantially benefit the licensee or another person or
2    with intent to substantially injure another person as
3    defined by rule.
4        (6) Violating a provision or standard for the
5    development or communication of real estate appraisals as
6    provided in Section 10-10 of this Act or as defined by
7    rule.
8        (7) Failing or refusing without good cause to exercise
9    reasonable diligence in developing, reporting, or
10    communicating an appraisal, as defined by this Act or by
11    rule.
12        (8) Violating a provision of this Act or the rules
13    adopted pursuant to this Act.
14        (9) Having been disciplined by another state, the
15    District of Columbia, a territory, a foreign nation, a
16    governmental agency, or any other entity authorized to
17    impose discipline if at least one of the grounds for that
18    discipline is the same as or the equivalent of one of the
19    grounds for which a licensee may be disciplined under this
20    Act.
21        (10) Engaging in dishonorable, unethical, or
22    unprofessional conduct of a character likely to deceive,
23    defraud, or harm the public.
24        (11) Accepting an appraisal assignment when the
25    employment itself is contingent upon the appraiser
26    reporting a predetermined estimate, analysis, or opinion

 

 

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1    or when the fee to be paid is contingent upon the opinion,
2    conclusion, or valuation reached or upon the consequences
3    resulting from the appraisal assignment.
4        (12) Developing valuation conclusions based on the
5    race, color, religion, sex, national origin, ancestry,
6    age, marital status, family status, physical or mental
7    disability, sexual orientation, pregnancy, order of
8    protection status, military status, or unfavorable
9    military discharge, as defined under the Illinois Human
10    Rights Act, of the prospective or present owners or
11    occupants of the area or property under appraisal.
12        (13) Violating the confidential nature of government
13    records to which the licensee gained access through
14    employment or engagement as an appraiser by a government
15    agency.
16        (14) Being adjudicated liable in a civil proceeding on
17    grounds of fraud, misrepresentation, or deceit. In a
18    disciplinary proceeding based upon a finding of civil
19    liability, the appraiser shall be afforded an opportunity
20    to present mitigating and extenuating circumstances, but
21    may not collaterally attack the civil adjudication.
22        (15) Being adjudicated liable in a civil proceeding
23    for violation of a state or federal fair housing law.
24        (16) Engaging in misleading or untruthful advertising
25    or using a trade name or insignia of membership in a real
26    estate appraisal or real estate organization of which the

 

 

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1    licensee is not a member.
2        (17) Failing to fully cooperate with a Department
3    investigation by knowingly making a false statement,
4    submitting false or misleading information, or refusing to
5    provide complete information in response to written
6    interrogatories or a written request for documentation
7    within 30 days of the request.
8        (18) Failing to include within the certificate of
9    appraisal for all written appraisal reports the
10    appraiser's license number and licensure title. All
11    appraisers providing significant contribution to the
12    development and reporting of an appraisal must be
13    disclosed in the appraisal report. It is a violation of
14    this Act for an appraiser to sign a report, transmittal
15    letter, or appraisal certification knowing that a person
16    providing a significant contribution to the report has not
17    been disclosed in the appraisal report.
18        (19) Violating the terms of a disciplinary order or
19    consent to administrative supervision order.
20        (20) Habitual or excessive use or addiction to
21    alcohol, narcotics, stimulants, or any other chemical
22    agent or drug that results in a licensee's inability to
23    practice with reasonable judgment, skill, or safety.
24        (21) A physical or mental illness or disability which
25    results in the inability to practice under this Act with
26    reasonable judgment, skill, or safety.

 

 

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1        (22) Gross negligence in developing an appraisal or in
2    communicating an appraisal or failing to observe one or
3    more of the Uniform Standards of Professional Appraisal
4    Practice.
5        (23) A pattern of practice or other behavior that
6    demonstrates incapacity or incompetence to practice under
7    this Act.
8        (24) Using or attempting to use the seal, certificate,
9    or license of another as one's own; falsely impersonating
10    any duly licensed appraiser; using or attempting to use an
11    inactive, expired, suspended, or revoked license; or
12    aiding or abetting any of the foregoing.
13        (25) Solicitation of professional services by using
14    false, misleading, or deceptive advertising.
15        (26) Making a material misstatement in furnishing
16    information to the Department.
17        (27) Failure to furnish information to the Department
18    upon written request.
19        (28) Engaging in discrimination as provided in Section
20    10-25.
21    (b) The Department may reprimand suspend, revoke, or
22refuse to issue or renew an education provider's license, may
23reprimand, place on probation, or otherwise discipline an
24education provider and may suspend or revoke the course
25approval of any course offered by an education provider and
26may impose an administrative fine not to exceed $25,000 upon

 

 

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1an education provider, for any of the following:
2        (1) Procuring or attempting to procure licensure by
3    knowingly making a false statement, submitting false
4    information, engaging in any form of fraud or
5    misrepresentation, or refusing to provide complete
6    information in response to a question in an application
7    for licensure.
8        (2) Failing to comply with the covenants certified to
9    on the application for licensure as an education provider.
10        (3) Committing an act or omission involving
11    dishonesty, fraud, or misrepresentation or allowing any
12    such act or omission by any employee or contractor under
13    the control of the provider.
14        (4) Engaging in misleading or untruthful advertising.
15        (5) Failing to retain competent instructors in
16    accordance with rules adopted under this Act.
17        (6) Failing to meet the topic or time requirements for
18    course approval as the provider of a qualifying curriculum
19    course or a continuing education course.
20        (7) Failing to administer an approved course using the
21    course materials, syllabus, and examinations submitted as
22    the basis of the course approval.
23        (8) Failing to provide an appropriate classroom
24    environment for presentation of courses, with
25    consideration for student comfort, acoustics, lighting,
26    seating, workspace, and visual aid material.

 

 

10300HB1020ham003- 22 -LRB103 04710 SPS 58966 a

1        (9) Failing to maintain student records in compliance
2    with the rules adopted under this Act.
3        (10) Failing to provide a certificate, transcript, or
4    other student record to the Department or to a student as
5    may be required by rule.
6        (11) Failing to fully cooperate with an investigation
7    by the Department by knowingly making a false statement,
8    submitting false or misleading information, or refusing to
9    provide complete information in response to written
10    interrogatories or a written request for documentation
11    within 30 days of the request.
12    (c) In appropriate cases, the Department may resolve a
13complaint against a licensee through the issuance of a Consent
14to Administrative Supervision order. A licensee subject to a
15Consent to Administrative Supervision order shall be
16considered by the Department as an active licensee in good
17standing. This order shall not be reported or considered by
18the Department to be a discipline of the licensee. The records
19regarding an investigation and a Consent to Administrative
20Supervision order shall be considered confidential and shall
21not be released by the Department except as mandated by law. A
22complainant shall be notified if the complaint has been
23resolved by a Consent to Administrative Supervision order.
24(Source: P.A. 102-20, eff. 1-1-22.)".