TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.1 INCORPORATION BY REFERENCE
Section 117.1 Incorporation
By Reference
Any rules or regulations of an
agency of the United States or of a nationally recognized organization or
association that are incorporated by reference in this Part are incorporated as
of the date specified, and do not include any later amendments or editions.
(Source: Added at 13 Ill. Reg. 3936, effective March 10, 1989)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.10 PAYEE FOR FINANCIAL ASSISTANCE
Section 117.10 Payee For
Financial Assistance
a) The assistance grant shall be paid to an individual designated
as the payee on the warrant or the individual authorized to use the Electronic
Benefits Transfer (EBT) card or, for direct deposit accounts, the person in
whose name the bank account is established.
b) The individual receiving assistance shall be designated as the
payee with the following exceptions:
1) When a client has a judicially-appointed conservator or
guardian, payment shall be made to the conservator or guardian unless other
arrangements are made with the Department by the conservator or guardian.
2) In a situation where no specified relative is available to act
as payee, another person may act as Temporary Grantee for a period not to
exceed 90 days.
3) When a minor parent and his or her dependent child are
required to live with the minor parent's parent, legal guardian, or other adult
relative, or in an adult-supervised supportive living arrangement, then, where
possible, the TANF cash benefit amount will be paid to the adult who is
responsible for supervising the minor parent. Otherwise, the minor parent will
receive the TANF cash benefit amount.
4) For AABD clients under the age of 18, the client will not be
the payee unless the client lives independently, is capable of managing his or
her own affairs, does not have a guardian, and is approved for direct payment
by the local office administrator. In all other situations, a representative
payee must be assigned.
5) For AABD clients age 18 and over, unless the client has a legally-appointed
guardian or the client is determined to be physically or mentally unable to
manage the grant, the client will be the payee or the client may choose to have
a representative payee. If the client has a legally-appointed guardian, the
legally-appointed guardian will be assigned as the payee. If the client is
physically or mentally unable to manage the grant, a representative payee must
be assigned.
6) A Protective Payment Plan (PPP) is initiated by the Department
when a client has demonstrated mismanagement of funds to the detriment of the
welfare of the client or family. Examples include but are not limited to:
A) A client defaults on an agreement made with a utility company
and the Department in the client's behalf. In this instance, when the
protective payee receives the assistance payment, payment on current and back
utility charges only shall be paid by the payee; the balance of the payment
shall be forwarded to the client each month.
B) For TANF only – When a child in the assistance unit is
determined to be neglected by the Department of Children and Family Services
under Section 3 of the Abused and Neglected Child Reporting Act [325 ILCS 5/3]
and 89 Ill. Adm. Code 300.Appendix B.
C) For TANF only – The case involves a record establishing that a
parent or relative has been found guilty of public assistance fraud under
Article VIIIA of the Illinois Public Aid Code [305 ILCS 5/Art. VIIIA].
D) Nonpayment of rent for two months shall be considered as evidence
of grant mismanagement.
E) Substance abuse by the caretaker relative is identified and
another family member or friend is ensuring that the family's needs are being
met.
F) For TANF only – the health and well-being of a child in the
assistance unit is at risk, as indicated by lack of regular school attendance,
as defined by the school.
G) Repeated loss of both the EBT card and Personal Identification
Number (PIN) is a basis for a determination of client mismanagement and
authorization of a PPP.
c) Notice shall be sent to the client before a PPP is initiated.
The notice shall inform the client of the right to appeal inclusion in a PPP.
(See 89 Ill. Adm. Code 14.)
d) The protective payee shall not receive compensation for the
protective payee duties and must agree to assume responsibility for the
expenditure of the assistance payment in behalf of the client.
e) The client's landlord or a vendor of goods or services to the
client, with the exception of private welfare and social service agencies,
shall not be designated as protective payee.
f) The Department may designate private welfare or social service
agencies to serve as protective payees.
g) When no other suitable payee is available, the Department may
appoint a member of its staff to act as protective payee. However, the staff
acting as protective payee may not be:
1) a person determining the client's eligibility or level of
assistance;
2) a person handling fiscal processing relating to the recipient;
3) investigative staff; or
4) a local office administrator.
h) The need for continuation of a PPP and the performance of the
protective payee shall be reviewed and evaluated by the Department as often as
circumstances indicate, or, for TANF cases, at least every 12 months.
(Source: Amended at 30 Ill.
Reg. 11549, effective June 20, 2006)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.11 ISSUANCE OF CASH ASSISTANCE BENEFITS
Section 117.11 Issuance of
Cash Assistance Benefits
a) Cash assistance benefits shall be issued to the payee via an
electronic benefits payment file established by the Department through
Electronic Benefits Transfer (EBT) (see section 408(a)(12)(B)(iii) of the
Social Security Act (42 USC 608(a)(12)(B)(iii)). The payee may access the cash
benefits at any participating Point-of-Sale (POS) terminal or Automated Teller
Machine (ATM) except:
1) liquor
stores (see section 408(a)(12)(B)(i) of the Social Security Act);
2) gambling casinos (see section 408(a)(12)(B)(ii) of the Social
Security Act); or
3) retail establishments that provide adult entertainment
involving disrobing or nudity.
b) If the client has a checking or savings account, the client
may elect to have cash assistance benefits delivered via direct deposit to the
financial institution where the client's account resides.
c) In circumstances where none of the above delivery options are
available, a warrant for the cash assistance benefits will be delivered to the
client's residence or other secure address, as selected by the client.
(Source: Amended at 38 Ill.
Reg. 18659, effective August 29, 2014)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.12 CLIENT TRAINING BROCHURE FOR THE ELECTRONIC BENEFITS TRANSFER (EBT) SYSTEM
Section 117.12 Client
Training Brochure for the Electronic Benefits Transfer (EBT) System
a) A Client Training Brochure will be provided to all cash and
food stamp applicants.
b) Clients will be provided instructions including, but not
limited to:
1) the appropriate use and security of the EBT card and Personal
Identification Number (PIN);
2) client liabilities for benefit loss;
3) information on transaction limitations and charges;
4) client responsibility for reporting loss or theft of the EBT
card and to whom and how such reports should be made;
5) information on the services available from the Client Help
Desk;
6) proper care and protection of the EBT card;
7) replacement card policy; and
8) how to report problems with the EBT card or EBT system
equipment.
(Source: Amended at 32 Ill. Reg. 9614,
effective June 23, 2008)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.13 REPLACEMENT OF THE EBT CARD
Section 117.13 Replacement
of the EBT Card
a) Replacement of the EBT Card
1) The EBT card (benefit access device) will be replaced if lost,
stolen or damaged.
2) The loss, theft or damage of the EBT card must be immediately
reported to the EBT contractor.
3) The client shall contact the Client Help Desk toll-free at
(800)678-5465, by TTY at (877)765-3459 or via the internet at http://www.Link.
Illinois.gov for replacement of the EBT card and selection of a new Personal
Identification Number (PIN). A replacement card may be issued by the local
office with administrative approval.
4) Administrative remedies, as described in subsection (b) of
this Section, may be imposed following the loss, theft or damage of the EBT
card or the loss of assistance benefits.
b) Administrative Remedies
The Department
may employ any of the administrative remedies listed in this subsection (b) to
deter multiple claims of benefit loss or multiple EBT card replacements,
subject to notice to and appeal by the client. Which remedy would be applied
will be determined by such elements as the type of situation that gives rise to
the need for the remedy and the effectiveness of previously utilized remedies.
1) Charge for Replacement Card or Cards – The Department may
assess a fee for replacement of the EBT card. Such fees may increase for
subsequent replacement cards.
2) Telephone Approval – The Department may require the client to
obtain time and amount-limited telephonic approval for use of the EBT card.
The client would be required to place a call to the EBT contractor and
positively identify himself or herself. The preauthorization would be
time-limited and for a specific, preauthorized amount. The client would be
able to use the card for a period of two hours or for some other time period
designated by the Department. The amount of the transaction could not exceed
the preauthorized amount and must be accomplished electronically (manual
authorization or voucher processing). Key-entered transactions or exception
processing may not be used.
3) Transaction Withdrawals – To assist a client in managing his
or her funds or to reduce the potential for fraud, the Department may limit the
amount of benefits that may be withdrawn or used per transaction per day. The
amount would not exceed $50.00 and may be lowered, as determined by the
Department to be necessary under the individual circumstances.
4) Use of Specific Point-of-Sale (POS) Terminals – The Department
may notify a client of restricted benefit access points available to the
client. The client may be restricted to accessing benefits at one or two
locations, designated by the Department. The merchant or retailer would have
to obtain telephone authorization of the transaction. Use of exception
processing or key-entered transactions would not be allowed. This
determination can only be imposed for a period not to exceed 24 months and is
designed to address situations of mismanagement, fraud, multiple replacement
requests and intentional program violations.
5) Use of Specific Automated Teller Machine (ATM) Terminals – The
Department may notify a client of restricted benefit access points available to
the client. The client may be restricted to accessing benefits at one or two
locations, designated by the Department. This determination can only be
imposed for a period not to exceed 24 months and is designed to address
situations of mismanagement, fraud, multiple replacement requests and
intentional program violations.
6) Use of Protective or Alternate Payee − Repeated loss of
the EBT card and PIN is a basis for a determination of client mismanagement and
authorization of a Protective Payment Plan (PPP).
c) Other Remedies
The Department
may use other remedies to reduce future claims and to address fraud, abuse,
collusion or intentional program violations, as warranted by the individual
case circumstances. Those remedies may include, but shall not be limited to:
1) disqualification;
2) penalties, fines and/or imprisonment consistent with federal
and State law and regulations; and
3) referrals to federal law enforcement authorities, when
appropriate.
(Source: Amended at 32 Ill. Reg. 9614,
effective June 23, 2008)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.15 REINSTATEMENT UPON COOPERATION
Section 117.15 Reinstatement
Upon Cooperation
a) When financial aid is reduced or terminated due to the failure
of the client to cooperate with the Department and the client, within ten
working days after the first day the financial aid would have been available,
cooperates with the Department, financial aid shall be reinstated in full. The
reinstatement is retroactive to the date the change or termination of the grant
occurred, provided the client is not otherwise ineligible for financial
assistance for the period in question.
b) Failure to cooperate includes but is not limited to:
1) failure to keep an appointment;
2) failure to attend a meeting;
3) failure to produce proof or verification of eligibility or
need in response to a Department request to contact it; or
4) failure to be available for a home visit.
c) When a client whose benefits have been reduced or terminated
for failure to cooperate contacts the Department about the termination or
reduction within ten working days after the first day the financial aid would
have been available, the Department shall inform the client that his or her
financial assistance will be reinstated if he or she cooperates.
d) The client's cooperation shall be demonstrated by his or her
attendance at a rescheduled appointment or meeting, producing needed proof or
verification, attempting to obtain needed proof or verification, asking for
help in obtaining proof or verification or seeking whatever is needed to
determine continued eligibility.
e) The policy in this Section does not apply in the case of sanctions
imposed due to the failure of a client to participate, as required, in the
child support enforcement program (see 89 Ill. Adm. Code 160) or in any
educational, training or employment program conducted through the Department.
f) The policy in this Section also does not apply to any
cancellation, revocation, reduction, termination or sanction imposed for the
failure of any recipient to cooperate in the quarterly reporting process.
(Source: Amended at 22 Ill. Reg. 16251, effective September 1, 1998)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.20 REPLACEMENT OF MISSING WARRANTS
Section 117.20 Replacement
of Missing Warrants
a) When a client reports the non-receipt of a warrant, the
Department shall replace the warrant, unless the warrant was endorsed by the
payee, after the client has signed a request to stop payment and an agreement
that recovery may be made. The replacement shall be made only if the request
is received within 60 days after the date of mailing of the warrant in
question.
b) In the event the missing warrant is actually received and
cashed by the client and a replacement warrant has been received and cashed by the
client, pursuant to the terms of the recovery agreement, the Department shall
recoup or recover the amount of the replacement warrant as follows:
1) For Temporary Assistance for Needy Families (TANF); 1/36 of
the amount of the replacement warrant shall be recouped each month until the
entire amount is recouped. TANF recoupment under this Section shall not take
place while recoupment under 89 Ill. Adm. Code 165.70 is in process.
2) For Aid to the Aged, Blind or Disabled (AABD) cases as
provided in 89 Ill. Adm. Code 165.70.
3) For supportive service payments issued to participants, the
replacement warrant will be recovered under Subpart D of 89 Ill. Adm. Code 165,
after financial assistance is cancelled.
c) The determination that the missing warrant
was actually received and cashed by the client shall be made by comparing the
signature of endorsement appearing on the warrant with a specimen signature of
the client.
(Source: Amended at 37 Ill.
Reg. 1884, effective February 4, 2013)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.30 WITHHOLDING OF RENT (REPEALED)
Section 117.30 Withholding
of Rent (Repealed)
(Source: Repealed at 7 Ill. Reg. 16111, effective November 22, 1983)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.40 RECOVERY OF INTERIM ASSISTANCE AID TO THE AGED BLIND OR DISABLED (AABD) AND GENERAL ASSISTANCE (GA) (REPEALED)
Section 117.40 Recovery of
Interim Assistance – Aid to the Aged Blind or Disabled (AABD) and General
Assistance (GA) (Repealed)
(Source: Repealed at 37 Ill.
Reg. 1884, effective February 4, 2013)
ADMINISTRATIVE CODE TITLE 89: SOCIAL SERVICES CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS PART 117 RELATED PROGRAM PROVISIONS SECTION 117.50 FUNERALS AND BURIALS
Section 117.50 Funerals and
Burials
a) Funeral and burial services shall be provided, in accordance
with Section 117.53, to eligible deceased individuals under either of the following
categories:
1) Individuals receiving benefits at the time of death, or who
would have qualified at the time of death under any of the following programs:
Temporary Assistance for Needy Families (TANF) (89 Ill. Adm. Code 112); Aid to
the Aged, Blind or Disabled Cash Assistance (AABD Cash) (89 Ill. Adm. Code
113); Aid to the Aged, Blind or Disabled (AABD) (89 Ill. Adm. Code 120);
Medical Assistance (Medicaid) (89 Ill. Adm. Code 120); Family Assist (89 Ill.
Adm. Code 120): Moms and Babies (89 Ill. Adm. Code 120); Health Benefits for
Workers with Disabilities (HBWD) (89 Ill. Adm. Code 120); Foster Care (89 Ill. Adm.
Code 120); or Adoption Care (89 Ill. Adm. Code 120).
2) Child victims eligible under the Murdered Children Funeral
and Burial Assistance Act [305 ILCS 80/1]. As defined in Section 10 of
the Murdered Children Funeral Assistance and Burial Act, a person under 17
years of age, killed in Illinois, by a firearm as a result of one of the
following:
A) first
degree murder;
B) second
degree murder;
C) voluntary
manslaughter of an unborn child;
D) involuntary
manslaughter; or
E) involuntary
manslaughter of an unborn child.
b) Payment for Funeral and Funeral Expenses for those eligible under
Section 117.50(a)(1)
1) The maximum allowable amount which the Department may pay for
funeral expenses of an eligible decedent is $1,370.
2) The maximum allowable amount which the Department will pay for
burial (including cremation) expenses of an eligible decedent is $686 for
burial (including cremation) expenses.
3) When there is no hospital facility for disposal of amputated
limbs by cremation or if burial is desired by the recipient, an allowance of
$15 for burial of amputated limbs will be paid to a funeral director.
4) No additional payment shall be made for burial of amputated
limbs with the remainder of the body.
5) The maximum allowable amount which the Department will pay for
an anatomical gift case is $142 for the funeral home services and $50 for a
memorial service held in the funeral home. In an anatomical gift case, the body
has been donated for scientific study.
c) Payment for Funeral and Funeral Expenses for those eligible under
Section 117.50(a)(2)
1) The maximum allowable amount which the Department will pay for
funeral and burial expenses of a child victim is $10,000.
2) The maximum allowable amounts shall be adjusted each July 1,
according to the CPI-U. The current amount can be found: https://www.dhs.state.il.us/page.aspx?item=166841
(Source: Amended at 50 Ill.
Reg. 176, effective December 19, 2025)
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ADMINISTRATIVE CODE TITLE 89: SOCIAL SERVICES CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS PART 117 RELATED PROGRAM PROVISIONS SECTION 117.51 FUNERAL AND BURIAL SERVICES
Section 117.51 Funeral and
Burial Services
a) Services provided for individuals eligible under Section
117.50(a)(1) are as follows:
1) Complete
preparation and preservation of the body,
2) Casket,
3) Outside
box,
4) Customary
local transportation of the body,
5) Use of funeral home and of all customary facilities,
6) Arrangements for religious services, if requested,
7) Appropriate dress, suit, or shroud, if necessary,
8) Grave services, if customarily provided, and
9) Additional services shall be approved in the following
situations:
A) Based on documentation (e.g., copy of the decedent's death
certificate, coroner's report, physician's report, or fire report) provided by
the funeral home that circumstances of the decedent's death demand special
burial requirements.
B) An oversize casket is required. Prior approval is required for
additional payment for an oversize casket. A request for payment for an
oversize casket will be granted only if the funeral home establishes and
documents (e.g., copy of the decedent's death certificate, coroner's report,
physician's report, or fire report) the need for oversize casket.
C) Transportation outside a twenty mile radius is allowed at a
rate of fifty cents per additional mile as follows:
i) for
out of state burials to a maximum of $50;
ii) for intrastate burials, the cost of excess transportation
combined with actual cemetery charges cannot exceed the maximum burial
allowance;
iii) for anatomical gift cases, fifty cents per additional mile
will be allowed; and
iv) no additional transportation charges are allowed for cremation
cases.
b) Services provided for individuals eligible under Section
117.50(a)(2) include, but are not limited to, the following:
1) Transportation of deceased human remains to a funeral
establishment,
2) The preparation of deceased human remains for burial,
including cleaning, disinfecting, and embalming,
3) The preparation, direction, and supervision of the burial,
cremation, or other disposition of deceased human remains, including, but not
limited to, the furnishing of:
A) casket,
B) vault,
C) mausoleum,
D) columbarium, and
E) urn,
4) The administration of the funeral arrangements, including:
A) Printed materials,
B) Transportation of the deceased human remains to the burial
site,
C) Furnishing of necessary facilities and equipment, and
5) Any other service related to the carrying out of funeral or
burial service that the Department may allow, up to the total allowable
amount of disbursement under Section 40 of the Murdered Children Funeral and
Burial Assistance Act.
(Source: Amended at 50 Ill. Reg. 176, effective December 19, 2025)
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 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.52 BURIAL EXPENSES
Section 117.52 Burial
Expenses
The cemetary association is to
provide the following:
a) The least expensive single grave space, if burial space must
be purchased (exclusive of Potter's field),
b) Opening and closing the grave,
c) Grave service, if customarily provided.
(Source: Amended at 3 Ill. Reg. 41, p. 167, effective October 1, 1979)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.53 PAYMENT TO VENDOR(S)
Section 117.53 Payment to
Vendor(s)
a) If no person has agreed to pay the total cost of funeral and
burial charges, the Department will pay the vendor the actual costs of the
funeral or burial, or the maximum allowable amount for each service, whichever
is less, provided the amounts available from the below identified sources are
deducted from the Department's standard:
1) The decedent's assets and available resources and the
anticipated amounts of any death benefits available to the decedent's estate.
2) Amounts paid and/or arranged to be paid by a decedent's
legally responsible relative(s). A legally responsible relative is expected to
pay funeral and burial expenses unless financially unable to do so.
b) Amounts available from the above sources are to be applied
first to the cemetery charges and then to funeral charges.
c) The value of a casket and/or vault purchased after the
person's death by a non-responsible person or organization shall not affect the
amount of the vendor payment.
d) Payment up to $2000 by a non-responsible person or
organization for services or merchandise that is not required to be covered by
the Department's payment shall not affect the amount of the vendor payment.
When one vendor is requesting payment for both funeral and burial expenses, the
payment up to $2000 can be accepted for each the funeral services and the
burial services.
(Source: Amended at 23 Ill. Reg. 5263, effective April 19, 1999)
ADMINISTRATIVE CODE TITLE 89: SOCIAL SERVICES CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS PART 117 RELATED PROGRAM PROVISIONS SECTION 117.54 CLAIMS FOR REIMBURSEMENT
Section 117.54 Claims for
Reimbursement
a) Claims for reimbursement for individuals eligible under
Section 117.50(a)(1) are as follows:
1) The Department will not reimburse funeral or burial expenses
paid by a legally responsible relatives.
2) If no person has agreed to pay the total costs of the
funeral and burial or cremation charges, the Department shall pay the vendor
the actual costs of the funeral and burial or cremation, or the minimum
allowable amount for each service as established by the Department in Section
117.50, whichever is less, provided that the Department reduces its payments by
the amount available from the following sources:
A) The decedent's and available resources and the anticipated
amount of any death benefits available to the decedent's estate; and
B) Amounts paid or arranged to be paid by a decedent's legally
responsible relatives. (305 ILCS 5/12-4.11)
3) All funeral and burial expenses for which reimbursement is
requested are to be included in one claim.
4) Eligibility for payment of funeral/burial expenses is
effective from the first day for which medical eligibility under a program
listed in Section 117.50 (a)(1) is established and continues to the last day of
the month in which cancellation is effective.
5) Funeral/burial claims for an individual who is a patient in a Division
of Behavioral Health and Recovery (DBHR) or Division of Developmentally
Disabled (DDD) facility, or is a patient temporarily discharged from a DBHR or
DDD facility and in a community hospital at the time of death, or is a DBHR or
DDD patient who is on a home visit for a brief period of time (less than two
weeks) shall not be paid by the Department.
b) Claims for reimbursement for individuals eligible under
Section 117.50(a)(2) are as follows:
1) The Department will not reimburse funeral or burial expenses
paid by a legally responsible relative.
2) All funeral and burial expenses for which reimbursement is
requested are to be included in one claim.
(Source: Amended at 50 Ill. Reg. 176, effective December 19, 2025)
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ADMINISTRATIVE CODE TITLE 89: SOCIAL SERVICES CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS PART 117 RELATED PROGRAM PROVISIONS SECTION 117.55 SUBMITTAL OF CLAIMS
Section 117.55 Submittal of
Claims
a) Vendor or reimbursement claims under Section 117.50(a)(1) must
be submitted on Department designated claim forms. The claim forms contain a
certification statement that must not be altered. Claim forms must be legibly
signed and dated in ink by the claimant. The Department will return without
payment any claim form that is not properly signed, or that includes an altered
certification statement.
1) Claims not submitted within 30 calendar days after the date of
death of the decedent must be accompanied by a written statement explaining the
reason for the delay.
2) If funds are available, valid late claims will be accepted in
the order in which they are received.
3) Subject to appropriations, the Department may deny any claim that
is not:
A) Submitted for the first time within 180 calendar days after the
date of death of the decedent; or
B) Re-submitted within 90 calendar days after being returned for
correction or completion.
b) Claims for disbursement for individuals
eligible under Section 117.50(a)(2) are as follows:
1) Requests for disbursement shall be submitted via the
IL444-1961, Application for Funeral and Burial Assistance for the Murdered
Children Program and are processed by the Funeral and Burial Unit within the
Bureau of Local Office Transaction and Support Services (LOTSS).
2) Claims not submitted within 365 calendar days after the
occurrence of the crime must be accompanied by a written statement explaining
the reason for the delay.
3) A funeral establishment or cemetery authority may file an
amended request or additional substantiating materials to correct inadvertent
errors or omissions at any time before the original request has been disposed
of by the Department. The filing of additional information or of an amended
request shall be considered to have been filed at the same time as the original
request.
4) If a funeral establishment or cemetery authority does not
submit all materials substantiating its disbursement request, as requested, the
Department shall notify the establishment in writing of the additional items
required and that it has 30 days in which to furnish those items to the
Department.
5) The disbursement request shall include:
A) the name and address of the eligible survivor and their
relationship to the child victim,
B) the date and nature of the crime in which the disbursement
request is based,
C) the nature and extent of the injuries sustained by the child
victim, and the names and addresses of those giving any medical and
hospitalization treatment to the child victim,
D) a copy of the child victim's death certificate,
E) an affidavit of facts of death,
F) documentation verifying an eligible survivor's household
income,
G) a copy of the invoice detailing funeral and burial expenses
including any applicable taxes, surcharges, and fees,
H) authorizing the surrender to the Department of reports,
documents, and other information relating to matters under this Act and rules
adopted in accordance with this Act; and
I) such other information as the Department reasonably
requires in relation to the administration of Section 30 of the Murdered
Children Funeral and Burial Assistance Act.
6) No disbursement shall be made for any portion of the request
from a funeral or cemetery authority that is not substantiated by the funeral
establishment or cemetery authority.
7) A funeral establishment or cemetery authority may request an
extension of time from the Department prior to the expiration of the 30-day
time period
8) The total amount of disbursement to a funeral establishment
and cemetery authority cannot exceed $10,000 for the funeral and burial
expenses.
9) Disbursement amounts shall be adjusted annually on July 1, based
on the CPI-U.
10) Payments issued by the Department shall be apportioned
between the funeral establishment and cemetery authority by those eligible
survivors with authority for the disposition of the human remains under the
Illinois Disposition of Remains Act. [755 ILCS 80/40(b)]
11) Payment of services shall be made within 30 days of the
submission of a complete disbursement request. [305 ILCS 80/40(b)]
12) Disbursement requests not paid within 60 days of the submission
of a complete disbursement request shall accrue interest at the rate set by the
Prompt Payment Act. [305 ILCS 80/40(b)]
(Source: Amended at 50 Ill. Reg. 176, effective December 19, 2025)
|
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.60 SUBSTITUTE PARENTAL CARE/SUPPLEMENTAL CHILD CARE TANF AND AABD
Section 117.60 Substitute
Parental Care/Supplemental Child Care – TANF and AABD
a) Substitute Parental Care/Supplemental Child Care
1) Subject to prior approval, payment shall be authorized by the
Department for Substitute Parental/Supplemental Child Care when there is a need
for child care because of the absence from the home or incapacity of the
child's caretaker. Prior approval consists of verification of the need based
on a statement from the client's physician or law enforcement officials. When
prior approval cannot be obtained due to emergency hospitalization or the
incarceration of the caretaker, payment shall be authorized if the request is
received within 10 calendar days after the caretaker's release from the
hospital or incarceration.
2) Payment shall not be made to:
A) Individuals living in the home with the caretaker and child, or
B) A responsible relative (as defined in 89 Ill. Adm. Code
103.10(b)(2)) of the caretaker or child.
b) Substitute Parental Care
1) Substitute parental care is care and supervision provided to
children by an individual when the caretaker is required to be absent from the
home for a period of 24 hours or more. Reasons for substitute parental care
shall include but are not limited to hospitalization or incarceration. The
substitute parent is not a day care provider.
2) The Department shall authorize payment up to $25 per day.
When substitute parental care is provided at no costs, day care is paid only
during the hours of the substitute parent's absence for reasons of employment,
education or training. Day Care payment rates as established by the Department
of Children and Family Services are applicable for Public Aid purposes. This
type of care shall be provided for no more than 30 days. However, if the
client documents (i.e., through a doctor's statement or social service agency
statement) that care was needed for a longer period of time, payment shall be
authorized.
c) Supplemental Child Care
1) Supplemental child care is care needed for less than 24 hours
when the child's caretaker is in the home but incapacitated.
2) Supplemental child care is provided when a physician,
psychiatrist or psychologist verifies that, due to illness or incapacity, the
child's caretaker is unable to provide care and supervision of the child.
3) Maximum Payment Amounts and Types of Tasks Provided to the
Child and/or the Caretaker
Payment is limited to the following tasks and will be allowed
up to $3.35 per hour:
A) Meal Preparation – Maximum 1 hour per meal
Grocery shopping; preparation of meals; service of meals (to
include incapacitated caretaker and infant); and dishwashing and cleanup.
B) Personal Care – Maximum 7 hours per week
Assistance with bathing and shampooing hair; assistance with
dental care; assistance with care and diapering of infants; and assistance with
dressing.
C) Laundry – Maximum 3 hours per week
Washing clothing and linens; and folding and storing clothes
and linens.
(Source: Amended at 37 Ill.
Reg. 1884, effective February 4, 2013)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.70 CHARGE FOR REPLACEMENT OF PHOTO ID CARDS (REPEALED)
Section 117.70 Charge for
Replacement of Photo ID Cards (Repealed)
(Source: Repealed at 12 Ill. Reg. 14296, effective August 30, 1988)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.80 DIRECT DEPOSIT OF RECIPIENTS' WARRANTS
Section 117.80 Direct
Deposit of Recipients' Warrants
a) Warrants of AABD and TANF recipients shall be deposited
directly into their banks, savings and loan associations or credit unions when
requested by the recipients.
b) Warrants issued to Protective Payees of AABD and TANF clients
are required to be deposited directly into a bank, savings and loan association
or credit union account.
(Source: Amended at 37 Ill.
Reg. 1884, effective February 4, 2013)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.90 STATE INCOME TAX MATCH
Section 117.90 State Income
Tax Match
The Department conducts a yearly
State Income Tax Match. Department records are matched with Illinois Department
of Revenue records to obtain possible sources of unreported income.
a) Type I-Income Only cases are those cases that received TANF or
AABD cash assistance for each month beginning with March of a tax year through
February of the next year, reported earned income on the State income tax
return for that tax year, but had no earned income budgeted for the months of
cash assistance receipt.
b) Type II-Joint Return Only cases are those cases that received TANF
cash assistance for each month beginning with March of a tax year through
February of the next year, filed a joint State income tax return for that year,
but who only had one adult's needs included in the TANF case for the entire
period of TANF cash assistance receipt.
c) Type III cases are TANF cash assistance cases that are a
combination of Type I and Type II cases, having all characteristics of both
types.
d) Each client will be notified of an appointment for an
interview, advising of the date, time and place, the reason, a statement of the
information obtained from the State Income Tax Match and a list of items to
bring to the interview.
e) If the client fails to appear for the interview, the case will
be discontinued due to the receipt of income and an overpayment will be
determined for the relevant time period.
f) If the client appears for the interview, the following actions
will be taken:
1) For Type I and Type III cases, appropriate actions regarding
termination or reduction of benefits and determination of any overpayment will
be made based on the information provided by the client regarding income and
employment.
2) For Type II and Type III cases, the client will be advised
that signing the joint income tax refund creates the inference that the income
was available to the client and that the Department will consider the income,
less the spouse's share based on the Department's Standard of Need, as
available, unless the client can prove all or part of the income was not
available. The client can do this in one of the following ways:
A) signing an affidavit that the client's signature on the joint
income tax return is a forgery or that it was signed under duress;
B) having the spouse sign an affidavit that the client and the
spouse did not live together and that the client did not receive or have access
to the spouse's income;
C) signing an affidavit that the client did not have access to the
spouse's income or only had access to part of the spouse's income;
D) receipt of child support from the spouse during the relevant
time period; or
E) stating that an amended State income tax return was filed by
the client, with the spouse filing separately, and providing a copy of the
amended return.
3) If the client proves that the income was not available, no
negative actions will be taken. If the client proves that only part of the
income was available, then appropriate actions of termination, reduction or
overpayment will be taken based on that information.
g) For all cases, if a client appears for the interview, but then
fails to provide the necessary information, the case will be discontinued for
failure to cooperate and any overpayment will be calculated based on State
Income Tax Match as well as other available information.
(Source: Amended at 37 Ill.
Reg. 1884, effective February 4, 2013)
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.91 NEW HIRE MATCH
Section 117.91 New Hire
Match
The Department conducts a
periodic New Hire Match of Department records and new hire information reported
by employers. The purpose of the New Hire Match is to discover unreported
earned income of persons receiving assistance.
a) When the new hire information reported by the employer matches
Department records on clients and earned income has not been reported to the
Department, a notice is sent to the household. The notice informs the
household to provide verification, to the Department, of the new employment
within 10 calendar days.
b) If the household fails to respond to the notice within 10
calendar days, benefits will be discontinued.
c) If the household responds to the notice and provides
verification of the earnings, appropriate case actions regarding termination or
reduction of benefits and determination of any overpayment will be made based
on the information provided by the household regarding income and employment.
d) If the household responds to the notice and verifies that the
information the Department received from the New Hire Match was incorrect, no
negative action will be taken.
 | TITLE 89: SOCIAL SERVICES
CHAPTER IV: DEPARTMENT OF HUMAN SERVICES SUBCHAPTER b: ASSISTANCE PROGRAMS
PART 117
RELATED PROGRAM PROVISIONS
SECTION 117.92 ELECTRONIC FINGER IMAGING
Section 117.92 Electronic
Finger Imaging
The Department will operate the
electronic finger imaging system on a statewide basis. The system will be used
in the administration of the Food Stamp Program and the Temporary Assistance
for Needy Families (TANF) program. In addition, in the City of Chicago, the
system will be used in the administration of the two General Assistance (GA)
programs (the Family and Children Assistance program and the Transitional
Assistance program).
a) Unless exempt, the Department will require the following
persons to undergo electronic finger imaging:
1) All adult applicants for food stamps, TANF cash assistance,
and City of Chicago General Assistance.
2) All adult recipients of food stamps, TANF cash assistance, and
City of Chicago General Assistance, including:
A) second parents; in 2-parent cases and
B) minor grantees for TANF cash cases in which the minor parent is
considered an adult; and
C) all payees for food stamps, TANF cash assistance, and City of
Chicago General Assistance who do not receive cash and/or food stamp benefits
in the case (this does not apply to protective payee cases for any category of
assistance or representative payee for teens (RPT) TANF cash cases).
b) Exemptions From Finger Imaging
1) The Department will grant a person with both index fingers
broken or bandaged a temporary exemption. To be granted the exemption, the
person must provide documentation from a physician that verifies the medical
condition. The documentation must state when the person can participate. The
length of the exemption shall be based on the physician's statement. When the
person's condition improves to the point where he or she can be finger imaged,
the Department shall contact the person so that he or she can complete the
process.
2) A person who is missing both hands or both index fingers will
be granted a permanent exemption.
c) Cooperation With Finger Imaging Requirements
1) The failure or refusal of a person who is not medically exempt
to comply with finger imaging requirements will result in ineligibility for
cash assistance and/or food stamps for the entire Food Stamp, TANF or General
Assistance unit.
2) In the event of a system failure or prolonged downtime, a
person who agrees to be finger imaged shall be considered as having
cooperated. The person shall be required to return to the local office, within
a specified period of time, to complete the finger imaging process when the
system is operational. If the individual does not return, within the specified
period of time, he or she will be considered as not cooperating.
3) In no instance shall the issuance of benefits be delayed
beyond the application time limits as specified in 89 Ill. Adm. Code 110.20 or
89 Ill. Adm. Code 121.2.
4) The Department shall provide material to all applicants and
recipients that will explain the following information:
A) the finger imaging process;
B) the reason for the process;
C) the confidentiality of the information; and
D) the fact that cooperation with the finger imaging process is a
condition of eligibility.
d) Intake
The local office will finger image a person when he or she
applies for assistance. If the applicant fails or refuses to be finger imaged,
the Department shall deny the cash assistance and/or the food stamp portion of
his or her application.
e) Active Cases
The local office will finger image clients as listed in
subsections (e)(1) through (4). If the client fails or refuses to be finger
imaged, the Department shall discontinue cash and/or food stamp assistance.
1) The local office shall send a notice to adults in Food Stamp,
TANF, and City of Chicago GA cases scheduled for a face-to-face redetermination
advising them of the finger imaging requirement. The notice shall also advise
the adult or adults that they will be scheduled for a finger imaging appointment
at the completion of their redetermination interview.
2) The local office shall make every effort to accommodate
clients when they must reschedule their finger imaging appointments. When a
mandated client fails to appear for his or her scheduled appointment and does
not call to reschedule, the local office shall send a notice to discontinue
cash and/or food stamp assistance to the client for failure to comply with
finger imaging requirements.
3) The Department's investigators shall advise the local office
to take appropriate action to cancel cash assistance and Food Stamps if their
investigation validates a match and finds no satisfactory reason for its
concerns. Upon receipt of the information from the Department's investigators,
the local office shall cancel cash assistance and food stamps.
4) Whenever a new adult is added to an active case, or there is a
change in the payee, the local office shall inform the person of the finger
imaging requirements. The local office shall schedule an appointment for the
person to come into the office for finger imaging.
(Source: Added at 23 Ill. Reg. 12638, effective October 15, 1999)
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