TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.10 PURPOSE
Section 383.10 Purpose
This Part describes:
a) the
Department and supervising agency's responsibility to monitor child care
programs and facilities and to visit and examine child care programs and
facilities to determine compliance with the Child Care Act of 1969 [225 ILCS
10] and licensing standards;
b) requirements
for the Department or supervising agency to receive complaints and conduct
licensing complaint investigations;
c) requirements
for the Department or supervising agency to develop and implement a protective
plan or corrective plan that assures the safety of children while a licensed
program or facility corrects noted violations;
d) review of licensing
decisions;
e) enforcement actions;
f) the procedures for
surrender of a license or permit; and
g) the
administrative hearing process through which a licensee or permit holder may
obtain review of certain enforcement actions.
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.15 DEFINITIONS
Section 383.15 Definitions
"Administrative hearing"
means a formal review of a decision by the Department to revoke or refuse to
renew a license, or to refuse to issue a full license to the holder of a
permit.
"Administrative order of
closure" means a document issued by the Department that orders the
immediate closure of a child care program or facility subject to licensure
under the Child Care Act, whether the program or facility is licensed or
unlicensed.
"Administrative Law
Judge" means a licensed attorney who is assigned by the Director and is
responsible to conduct administrative hearings and issue recommended decisions
to the Director.
"Appellant" means the
person or entity who requests an administrative hearing or on whose behalf an
administrative hearing is requested.
"Authorized
representative" means an attorney, or other person who has written
authorization from the appellant, to assist, act and/or speak on the
appellant's behalf in the informal review or administrative hearing process. The,
Department shall assist the appellant in making written authorization, upon
request.
"Chief Administrative Law
Judge" means the supervisor of the Administrative Law Judges and
coordinator for the administrative hearing process.
"Child" means any
person under 18 years of age. For purposes of admission to and residence in
child care institutions, group homes and maternity centers, the term also means
any person under 21 years of age who is referred by a parent or guardian,
including an agency having legal responsibility for the person pursuant to the
Juvenile Court Act of 1987. [225 ILCS 10/2.01]
"Child Care Act of 1969"
or "Child Care Act" means 225 ILCS 10, the Illinois statute that
provides the Department with the authorization and outline of requirements
needed to license and monitor child care facilities and authorization to
promulgate administrative rules consistent with the Act.
"Child care facility"
means any person, group of persons, agency, association, organization,
corporation, institution, center, or group, whether established for gain or
otherwise, who or which receives or arranges for care or placement of one or
more children, unrelated to the operator of the facility, apart from the
parents, with or without the transfer of the right of custody in any facility
defined in the Child Care Act, established and maintained for the care
of children. "Child care facility" includes a relative who is
licensed as a foster family home under Section 4 of the Child Care Act. [225
ILCS 10/2.05]
"Complaint" means any
oral or written statement, notice or report made by any person or entity to
Department staff or staff of a private supervising agency alleging that a licensed
facility is in violation of the Child Care Act or licensing standards, or that an
unlicensed child care facility is operating under conditions that require it to
be licensed under the Child Care Act or administrative rules of the Department.
"Concurrent
Investigation" means an allegation of abuse/neglect has been reported to
have occurred within a licensed child care facility and the allegation has been
accepted for investigation by the Department as a child protection report.
"Conditional license"
means a non-renewable document issued by the Department after an informal
review that authorizes a licensee to continue operating a licensed child care
facility for a period of six months in compliance with a corrective plan, the
Child Care Act and licensing standards, and requires the licensee to comply
fully with all terms of the conditional license agreement.
"Corrective plan" means
a written document approved by a licensing supervisor that lists substantiated violations
of licensing standards and/or the Child Care Act, the actions to be taken by
the licensee or permit holder to correct the substantiated violations, and the
time frames for correcting the substantiated violations.
"Day"
means a calendar day, unless otherwise specified in this Part.
"Department" means
the Illinois Department of Children and Family Services. [225 ILCS
10/2.02]
"Department
representative" means an attorney licensed to practice in the State of Illinois who is assigned to represent the Department at an administrative hearing.
"Director" means the
Director of the Department of Children and Family Services.
"Final administrative
decision" means the Department's final decision, order or determination,
rendered by the Director in a particular case, on an issue reviewed through an
administrative hearing that affects the legal rights, duties or privileges of
participants and that may be further reviewed by the circuit court under the
Administrative Review Law [735 ILCS 5/Art. III].
"Full license" means a
document issued by the Department that authorizes the applicant to operate a
child care program or facility for either a 3 or 4 year time period in
accordance with licensing standards and the Child Care Act. The term
"full license" does not include a permit or a conditional license.
"Good Cause" denotes a
sensible and reasoned approach to take certain action allowed by statute or
administrative rule.
"Indicated report" means
any report of child abuse or neglect made to the Department pursuant to the
Abused and Neglected Child Reporting Act [325 ILCS 5] for which it is
determined, after an investigation, that credible evidence of the alleged abuse
or neglect exists.
"Informal review" means
a meeting conducted by the licensing administrator or designee to gather
information regarding a permit holder's or licensee's noncompliance with the
Child Care Act and licensing standards to determine whether further enforcement
or other action shall be recommended.
"Initial application for
license" means the first application for licensure submitted by the
individual, corporation, or other legal entity, or an application for licensure
submitted by the holder of a conditional licensee.
"License" means a
document issued by the Department that authorizes the applicant to establish or
operate a child care program or facility in accordance with applicable
licensing standards and the Child Care Act.
"Licensee" means an
individual, agency or organization that holds a license issued by the
Department.
"Licensing administrator"
means management-level staff of the Department who are assigned the direct
supervision of licensing supervisors.
"Licensing complaint
investigation" means an information gathering and assessment process
initiated following receipt of a complaint and conducted by a licensing
representative in order to determine compliance with the Child Care Act and
licensing standards.
"Licensing
representative" means Department or licensed child welfare agency staff,
who, in accordance with Section 5(c) of the Child Care Act, have passed an
examination demonstrating familiarity with the Child Care Act and with the
appropriate standards and regulations of the Department and who are authorized
by the Department or agency to examine child care programs and facilities
applying for or issued a license.
"Licensing standards"
means the administrative rules promulgated by the Department governing the
licensing and operation of child care facilities.
"Licensing study" means
the written assessment of an application for a child care program or facility
license that includes, but is not limited to, on-site visits, interviews,
background checks, character references, medical clearances, and the collection
and review of other supporting documents to determine compliance with the Child
Care Act and licensing standards.
"Licensing supervisor"
means Department or licensed child welfare (see 89 Ill. Adm. Code 401.310) or
day care (see 89 Ill. Adm. Code 405.10) agency staff assigned the
responsibility for direct supervision of licensing representatives.
"Monitoring visit" means
an on-site visit to the program or facility by the licensing representative to
determine continuing compliance with the Child Care Act and licensing
standards.
"Parties" means the
Department and a person or persons who have requested an administrative
hearing. No person may join in an administrative hearing as a party unless
that person has standing to request an administrative hearing on the same
issues before the Administrative Law Judge.
"Permit" means a
one-time only document issued by the Department in accordance with applicable
licensing standards.
"Permit holder" means an
individual, agency or organization that holds a permit issued by the
Department.
"Permit period" means
the time period designated in the licensing standards for a particular facility
type during which an individual, agency or organization may operate a child
care program or facility pursuant to a permit issued by the Department.
"Perpetrator" means a
person who, as a result of a child protection investigation, has been
determined by the Department to have caused child abuse or neglect.
"Preponderance of the
evidence" means the greater weight of the evidence or evidence that
renders a fact more likely than not.
"Program", as used in
this Part, means a Youth Transitional Housing Program operating in a licensed
child care facility in accordance with applicable standards defined in 89 Ill.
Adm. Code 409 (Licensing Standards for Youth Transitional Housing Programs) and
the Children and Family Services Act [20 ILCS 505], or in an unlicensed
facility where the transitional living facility meets the requirements of 89
Ill. Adm. Code 409.
"Protective plan" means
a written plan of action developed by a licensing representative or a child
protective service worker, and approved by the licensing supervisor, that
restricts contact between a licensee, employee, volunteer, household member, or
another person in contact with children in a licensed facility and the children
cared for in the facility.
"Refuse to issue full
license" means the Department has refused to issue a full license at the
end of a permit period.
"Refuse to renew a
license" means that, after submission of a license renewal application and
a licensing study based upon that application, the Department refuses to extend
the license for an additional term.
"Regional Licensing
Administrator" means the Department's regional-level manager who
supervises Department licensing supervisors.
"Request for an administrative
hearing" means the written request by an appellant for an administrative
hearing.
"Revocation of a
license" means the Department has terminated the rights and privileges
associated with a license or a permit.
"Stand-Alone Complaint"
means an alleged violation of the licensing standards has been accepted for
investigation, with no child protection investigation related to the licensed
facility.
"Stipulation" means an
agreement by the parties that certain facts are true and can be introduced into
evidence without further proof.
"Substantiated violation"
means evidence collected clearly shows the licensee was out of compliance with
a specific Section of the administrative rule or statute.
"Supervising agency"
means the Department, licensed child welfare agency or licensed day care agency
that recommended licensure of or supervises a licensed foster home or day care
home.
"Supervisory review"
means a meeting conducted by the licensing supervisor, that may also include
the licensing representative, during which a licensee or permit holder may be
heard and present additional information and/or provide an explanation related
to the substantiated violations of the rule and/or Child Care Act.
"Surrender of a license or
permit" means a voluntary act by a licensee or permit holder to relinquish
a license or permit to operate a child care program or facility. Surrender of
a license or permit relinquishes all rights and privileges associated with the
license or permit.
"Surrender with cause"
means a surrender of a license or permit that occurs after the Department has
offered an informal review or issued an administrative order of closure, but
before the Department has issued a notice of intent to revoke, refuse to renew,
or refuse to issue a full license.
"Unlicensed child care
facility" means a child care program or facility subject to licensure
under the Child Care Act that is operating without a valid license or permit.
(Source: Amended at 42 Ill.
Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.20 APPLICABILITY
Section 383.20 Applicability
This Part applies to all agencies, child care facilities and
programs subject to regulation under the Child Care Act. The Department is
ultimately responsible for enforcing the Child Care Act. Non-Department supervising
agencies are authorized to perform certain enforcement functions as identified
in this Part.
SUBPART B: ENFORCEMENT
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.25 MONITORING VISITS TO LICENSED FACILITIES
Section 383.25 Monitoring Visits to Licensed Facilities
a) Licensing
representatives of the Department or supervising agency shall visit the program
or facility for the purpose of determining its continued compliance with the
Child Care Act and licensing standards. Monitoring visits may be announced or
unannounced during the hours of operation, whether or not children are
currently present or in care.
b) Monitoring
visits for all licensed foster homes shall be conducted at least twice each
calendar year by a representative of the supervising agency, and more
frequently when conditions in the home warrant.
c) All
types of licensed child care facilities other than foster homes shall be
monitored by an authorized licensing representative at least once annually and
more frequently when conditions in the facility warrant. Foster homes shall be
monitored by an authorized licensing representative at least semiannually.
d) Any
facility permit shall be monitored by an authorized licensing representative a
minimum of once per month.
e) The
licensing representative shall document observations made during the monitoring
visit. The licensing representative shall notify the licensee or permit
holder, in writing, of any substantiated violations and required follow-up
actions.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.30 COMPLAINTS ALLEGING VIOLATION OF THE CHILD CARE ACT OR LICENSING STANDARDS
Section 383.30 Complaints Alleging Violation of the
Child Care Act or Licensing Standards
a) Complaints
alleging violation of the Child Care Act or licensing standards related to the
licensing or operation of child care programs or facilities may originate from
any source. Complaints alleging licensing violations or that a program or
facility is operating without a license may be accepted from anonymous or
identified sources.
b) Staff
of the Department and purchase of service agencies (see 89 Ill. Adm. Code 357) shall
immediately make a licensing complaint when they observe or have knowledge of substantiated
violations of the Child Care Act or licensing standards, including the
failure of individual staff at child care facilities or child welfare agencies
to report suspected abuse or neglect of children within the child care facility
as required by the Abused and Neglected Child Reporting Act [225 ILCS
10/8.5].
c) A
licensing complaint shall be immediately directed to the supervising agency or
to the Department's licensing unit serving the geographical area of the
facility. A licensing complaint involving a home licensed to operate as both a
foster home and a day care home shall be directed to both supervising agencies.
d) When
the Department receives a complaint involving a foster home, day care home, or
a home that is licensed to operate as both a foster home and a day care home, the
Department shall immediately notify the supervising agencies of the complaint.
e) When
a non-Department supervising agency receives a licensing complaint, that
complaint shall be reported to the Department licensing representative who
supervises the agency within 3 business days.
f) Investigations
Not Necessarily Required
1) A licensing complaint
investigation is not required when:
A) the
alleged violation occurred more than 60 days before receipt of the complaint
and is not of a continuing nature;
B) the
complaint is anonymous and fails to allege violations that affect the health,
safety, morals or welfare of the children being served; or
C) no
violations of the Child Care Act or licensing standards are apparent from the
complaint.
2) However,
the licensing supervisor may direct the licensing representative to conduct a
monitoring visit at any time.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.35 INVESTIGATIONS OF COMPLAINTS CONCERNING LICENSED FACILITIES
Section 383.35 Investigations of Complaints Concerning
Licensed Facilities
a) When
a complaint alleges one or more violations of the Child Care Act or licensing
standards involving a licensed child care program or facility, the supervising
agency shall assign a licensing representative to investigate the allegations.
b) The
licensing representative shall begin a licensing complaint investigation within
2 business days after receipt of the complaint by the supervising agency
licensing unit and shall complete the investigation within 30 days after
receipt of the complaint. However, upon written notice to the licensee, the
investigation may be extended for an additional 30 days.
c) The licensing
representative shall:
1) interview
the complainant, if known, and other persons who may have information relevant
to the complaint. When failure of staff to report suspected abuse or neglect to
a child is alleged or suspected, the licensing representative shall ensure
that the child care facility takes immediate action with the individual staff
involved and document the facility's actions. Immediate action may include,
but is not limited to, requiring supervised access to children, re-assignment
of staff, or additional staff education and/or training;
2) obtain
and review any relevant documentation;
3) make
one or more unannounced visits to the program or facility, during the hours of
operation, to gather information and evidence relevant to the complaint, and to
determine whether the program or facility is operating in accordance with the
Child Care Act and licensing standards. When evidence supports one or more
staff failed to report suspected abuse or neglect to a child within the child
care facility, the licensing representative shall document those findings and
make a determination whether the failure to report suspected abuse and
neglect was a single incident or part of a larger incident involving additional
staff members who failed to report, or whether the failure to report suspected
abuse and neglect is a system-wide problem within the child care facility or
child welfare agency; and
4) complete
and document the licensing complaint investigation on forms prescribed by the
Department. [225 ILCS 10/8.5]
d) At
the conclusion of the licensing complaint investigation, the licensing
representative shall make a determination and enter a finding of
"substantiated" or "unsubstantiated" with regard to each
allegation in the complaint and shall document these findings. The licensing
representative shall also document any other substantiated violations observed
during the investigation.
e) When
a licensing complaint is taken for a stand-alone investigation of a licensed
foster home, the licensing unit assigned shall be responsible for contacting
and interviewing all caseworkers with children placed in the licensed home.
All caseworkers with children in a licensed foster home that is being
investigated for a licensing violation shall receive ongoing updates and
receive the final outcome of the investigation related to that foster home.
f) Within
5 business days after supervisory approval of the determination, the licensing
representative shall notify the complainant, in writing, of whether the
allegations in the complaint were substantiated or unsubstantiated.
g) Within
5 business days after supervisory approval of the determination, the licensing
representative shall notify the licensee or permit holder, in writing, of each
finding noted in the complaint investigation and any required follow-up action.
h) When
a licensing complaint involves a home licensed to operate as both a foster home
and a day care home, the licensing supervisors for both the foster home and day
care home licensing units shall assign the complaint investigation to licensing
representatives in their respective units and shall require the licensing
representatives to coordinate their respective investigations.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.40 RE-EXAMINATION OF A FOSTER FAMILY HOME AFTER AN INDICATED CHILD ABUSE OR NEGLECT REPORT
Section 383.40 Re-examination of a Foster Family Home
After an Indicated Child Abuse or Neglect Report
a) When
a foster family home is the subject of an indicated report under the Abused and
Neglected Child Reporting Act [325 ILCS 5], the Department must
immediately conduct a re-examination of the foster family home to evaluate
whether it continues to meet the minimum standards for licensure. The
re-examination is separate and apart from the formal investigation of the
report. The Department must establish a schedule for re-examination of the
foster family home mentioned in the report at least once a year. [225 ILCS
10/4.3]
b) The supervising
agency shall conduct an immediate re-examination of a licensed foster family
home when:
1) a child
in substitute care or who resides in the home is the subject of an indicated
report of child abuse or neglect and the licensee or another household member
was identified as a perpetrator; or
2) the
licensee or any household member is identified as a perpetrator of an indicated
report of abuse or neglect of any child.
c) When
the re-examination is conducted by an agency other than the Department, the
agency shall forward the results of the re-examination to the Department within
5 business days.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.45 PROTECTIVE PLAN
Section 383.45 Protective Plan
a) A
written protective plan shall be developed by the licensing representative and/or
child protection investigator, and approved by the licensing and/or child
protection supervisor, that restricts contact between the licensee or permit
holder, a household member, volunteer or employee of the program or facility
and children cared for in the program or facility when:
1) a
pending formal child protection investigation names the individual as an
alleged perpetrator;
2) when
a complaint is investigated and/or monitoring visit occurs, the licensing
representative shall document any substantiated violation that requires a
protective plan to restrict contact between the children in care and the alleged
perpetrator to assure the health, safety and best interests of the children
while the licensee is provided an opportunity to correct the substantiated violation.
b) Depending
upon the severity of the allegations or substantiated violations, a protective
plan shall either:
1) prohibit
the named individual from having any contact with the children in care; or
2) require
that all contact between the named individual and the children in care be
supervised by an appropriate adult approved by the Department or supervising
agency.
c) A
protective plan issued under subsection (a)(3) of this Section shall be
reviewed by the licensing representative and supervisor a minimum of one time
per week.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.50 CORRECTIVE PLAN
Section 383.50 Corrective Plan
a) A
corrective plan is required when a substantiated violation occurs and the substantiated
violation can reasonably be expected to be corrected within 90 days. A
corrective plan may be reviewed and extended in 30 day increments for good
cause when approved by a licensing supervisor. When a violation is
substantiated for the failure of one or more staff at child care facilities
or child welfare agencies to report suspected abuse or neglect, the
corrective plan shall include the use of supervisory teams to review staff
and facility understanding of their reporting requirements. [225 ILCS
10/8.5]
b) A
corrective plan shall not be required when the supervising agency makes a
determination that the substantiated violations cannot be corrected and
documents why they cannot be corrected.
c) A
corrective plan is not required when the Department is issuing an
administrative order of closure.
d) Failure
by the licensee or permit holder to submit or comply with a corrective plan may
result in further enforcement action.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.55 SUPERVISORY REVIEW
Section
383.55 Supervisory Review
a) A
supervisory review shall be offered upon request of the licensee or holder of a
permit when there is a question related to the rationale for substantiating a
violation and/or for any subsequent action related to the substantiated violation.
b) A
supervisory review shall occur at the earliest date all required parties can
participate, but no more than 30 days from the date the request was received.
c) A
supervisory review shall not be conducted to review a criminal conviction that
constitutes a bar to licensure pursuant to Section 4.2(b) of the Child Care Act.
d) A
supervisory review shall not be offered when the Department is in the process
of issuing or has issued an administrative order of closure.
e) The
licensing supervisor shall consider all information received to make a
determination to uphold a substantiated violation, modify plans to correct the substantiated
violation, or overturn a violation as unsubstantiated, after the supervisory
review has occurred. The determination will be based on the following
criteria:
1) whether
the licensing representative obtained or documented sufficient evidence to
substantiate the violation;
2) whether
the licensing representative correctly interpreted and/or applied the Child
Care Act or licensing standards in substantiating the violation.
f) The
licensing supervisor shall prepare a written report summarizing the information
presented at the supervisory review and make findings regarding each disputed substantiated
violation. The report shall be provided to the licensee or permit holder by
hand delivery or certified mail.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.60 INFORMAL REVIEW
Section 383.60 Informal Review
a) Informal
reviews shall be offered to a licensee or holder of a permit who has a
substantiated violation and the supervising agency's licensing administrator or
manager has made a determination that reasonable efforts to correct the substantiated
violation have been made and are documented by the licensing representative and
supervisor without evidence of significant progress in correcting or
maintaining corrections.
b) Licensees
and permit holders shall be notified via certified mail of the right to request
an informal review when the supervising agency has documented reasonable
efforts to correct the substantiated violations, with no significant gains, and
has determined further action at the supervisory level would not result in the
required corrections.
c) An informal
review shall only be conducted by a designated Department licensing administrator.
A non-Department supervising agency shall refer all requests for informal reviews
to the Department.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.65 PARTICIPANTS IN AN INFORMAL REVIEW
Section 383.65 Participants in an Informal Review
The following shall be invited to participate in the
informal review:
a) The designated
Department licensing administrator shall conduct the informal review;
b) The
following shall participate in any informal review:
1) The Department and/or
private agency licensing representative;
2) The licensing
supervisor; and
3) The
licensee or permit holder and/or the licensee's or permit holder's attorney or
authorized representative.
c) Other
persons identified by the Department, supervising private agency, or the
licensee or permit holder with direct information related to the substantiated
violations; and
d) A
person designated by the Department to document evidence provided at the
informal review.
(Source: Amended at 42 Ill. Reg. 8197,
effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.70 OUTCOMES OF THE INFORMAL REVIEW
Section 383.70 Outcomes of the Informal Review
a) The
designated Department licensing administrator who conducted the informal review
shall review all information and documentation presented and make one or more
of the following findings:
1) the
licensee or permit holder has not cooperated with the licensing unit in
correcting conditions, or has otherwise not complied with the provisions of the
corrective or protective plan;
2) the
licensee or permit holder did not correct all substantiated violations, but factors
beyond the control of the licensee or permit holder significantly contributed
to the failure to do so and the Department is satisfied that the facility and
responsible persons are currently acting in good faith and are committed to being
in full compliance through a modified corrective or protective plan in order to
meet licensing standards;
3) the
licensee or permit holder had cooperated with the licensing unit, but had not
previously been offered a corrective or protective plan and it is appropriate
to offer one; and/or
4) a
recommendation to initiate further enforcement action; and
5) a
recommendation to dismiss enforcement actions.
b) The
licensing administrator shall prepare a written report summarizing the
information presented and rationale for his or her findings. The report shall
be hand delivered to the licensee or permit holder or sent by certified mail.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.75 GROUNDS TO REVOKE, REFUSE TO RENEW, OR REFUSE TO ISSUE FULL LICENSE
Section 383.75 Grounds to Revoke, Refuse to Renew, or Refuse
to Issue Full License
a) The
Department may initiate proceedings to revoke a license, to refuse to renew a
license, or to refuse to issue full license to the holder of a permit in accordance
with Sections 8 and 8.1 of the Child Care Act when grounds exist. (See
Appendix A.)
b) The
Department shall initiate proceedings to revoke a license within 10 working
days after issuing an administrative order of closure.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.80 CONDITIONAL LICENSE
Section 383.80 Conditional License
a) The
Department may issue a conditional license to any child care facility that
currently is licensed under the Act. The conditional license shall be a
nonrenewable license for a period of 6 months and the Department shall revoke
any other license held by the conditionally licensed facility. Conditional
licenses shall only be granted to facilities where no threat to the health,
safety, morals or welfare of the children served exists. A complete listing of
deficiencies and a corrective plan approved by the Department shall be in
existence at the time a conditional license is issued. Failure by the facility
to correct the deficiencies or meet all licensing standards at the end of the
conditional license period shall result in immediate revocation of, or refusal
to renew, the facility's license as provided in Section 8.1 of the Act.
[225 ILCS 10/8.2]
b) The
Department shall conduct an informal review to determine if the offer of a
conditional license would be justifiable. At the time the conditional license
is issued, the licensee shall surrender the current license to the Department
in exchange for the Conditional License Agreement. A conditional license
agreement shall be issued, concurrent with the licensee's revocation, refuse to
renew or surrender of the license, with cause, to the Department.
c) A
conditional license shall be valid for six months and is not renewable or
extendable.
d) The
licensee shall be in full compliance with the terms of the conditional license
agreement by the end of the fifth month of the conditional license and shall remain
in full compliance until the date of expiration of the conditional license.
e) The
licensee shall submit a complete initial application for licensure before the
end of the third month of the conditional license in order for the application
to be considered timely and sufficient.
f) Failure
by the licensee to comply with the conditional license agreement may result in
the issuance of an administrative order of closure or denial of a new license.
g) When
a licensee does not submit a timely and sufficient application pursuant to
subsection (e), or if a new license was denied, the Department shall not accept
an application for another new license from the licensee until at least one
year has elapsed from the expiration date of the conditional license.
h) The
Department shall not issue a conditional license to the holder of a permit.
(Source: Amended at 42 Ill.
Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.85 NOTICE OF INTENT TO REVOKE, REFUSE TO RENEW, OR REFUSE TO ISSUE FULL LICENSE
Section 383.85 Notice of Intent to Revoke, Refuse to
Renew, or Refuse to Issue Full License
a) The
Department shall provide written notice to a licensee or permit holder regarding
the intent to revoke the licensee's or permitholder's license, to refuse to
renew the license, or to refuse to issue a full license to a permit holder.
The notice shall be hand delivered with a certificate of delivery or sent by
certified mail, return receipt requested, to the licensee or permit holder.
b) The
notice shall include:
1) a
concise and direct statement of factors that are the basis for the Department's
action;
2) the right
of the licensee or permit holder to request an administrative hearing; and
3) the
statement that a written request for an administrative hearing be submitted to
and received by the Administrative Hearings Unit within 10 days from the
postmark date of the notice. The request for administrative hearing must be
hand-delivered, mailed or faxed to:
DCFS Administrative Hearings Unit
406 East Monroe, Station 15
Springfield, Illinois 62701
Fax: 217/557-4652.
c) When
the Department has issued an administrative order of closure to a permit holder
or licensee and a subsequent notice has been sent regarding the intent to
revoke or refuse to renew the license or to refuse to issue a full license
following a permit, the licensee or permit holder may request that a hearing be
scheduled within 21 days.
d) If
the licensee or permit holder does not request an administrative hearing within
the time frame set forth in this Section, or if the Department determines, upon
holding an administrative hearing pursuant to Subpart C, that the license
should be revoked or the renewal or full license denied, then the license shall
be revoked or the renewal or full license shall be denied.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.90 SURRENDER OF A LICENSE OR PERMIT
Section 383.90 Surrender of a License or Permit
a) A
licensee or permit holder may voluntarily surrender a license or permit to the
Department or supervising agency.
b) A
licensee may surrender his or her foster home, day care home, group day care
home, or day care center license by so stating, orally or in writing, to the
licensing representative or supervising agency. The supervising agency will
document oral requests from licensees to surrender their license. The
supervising agency shall make and document attempts to secure the surrender in
writing. When licensees refuse to or otherwise avoid providing a written
statement of their desire to surrender their license, the documented oral
request shall be sufficient to accept surrender of the license, unless the
licensee rescinds his or her request to surrender the license either orally or
in writing.
c) A
surrender for a licensed program or facility other than a licensed foster home,
day care home, group day care home, or day care center facility shall be
executed on a form prescribed by the Department. The licensee shall verify, in
writing, whether:
1) the
Department is investigating the licensee, the permit holder or the owners,
operators or employees of the facility for any licensing complaint or report of
suspected abuse or neglect involving the facility or actions while discharging
duties at the facility;
2) litigation
is pending between the licensee or permit holder, the facility and the
Department; or
3) the
licensee suspects that the facility or facilities supervised by it are under
investigation by any agency of any state, their respective inspectors general,
or any local, State or federal law enforcement agencies.
d) Surrender
of a license or permit terminates all rights and privileges associated with the
license or permit. A surrendered license or permit shall not be renewed,
reissued, reinstated or restored.
e) Failure
by a foster home, day care home or group day care home licensee or permit
holder to submit a completed application for address change to the Department
or supervising agency prior to, or within 14 days after, a change of residence
shall be deemed a surrender of the foster home, day care home, or group day
care home license or permit. The licensee may reapply at any time, but shall
not provide child care until the new license is issued, unless that care is
exempt from licensing, as defined in 89 Ill. Adm. Code 377 (Facilities and
Programs Exempt from Licensure).
f) A
licensed child welfare or day care agency shall attach to the surrender a
complete listing of the names and addresses of all licensed child care programs
and facilities supervised by the agency, any pending license applications that
have not yet been determined by the supervising agency, and any license exempt
day care homes, relative care homes, independent living facilities, youth
transitional housing programs, or other programs for children and youth
operated by the agency.
g) When
a surrender of a license or permit occurs after the Department has offered an
informal review or issued an administrative order of closure, but before the
Department has issued a notice of intent to revoke, refuse to renew, or refuse
to issue full license, the Department shall notify the licensee or permit
holder, in writing, that the surrender shall be construed as a "surrender
with cause".
h) Surrender
of a license or permit after the Department has issued a notice of intent to
revoke, refuse to renew or refuse to issue a full license shall be deemed an
abandonment of the licensee's or permit holder's right to seek review of the
decision under Subpart C, and the license or permit shall be revoked or not
renewed or a full license shall be denied after issuance of a permit.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.95 ACQUIRING A NEW LICENSE AFTER SURRENDER WITH CAUSE
Section 383.95 Acquiring a New License After Surrender
With Cause
When the licensing record reflects that a license or permit
was surrendered "with cause", the Department shall not accept an
application for a new license from the licensee or permit holder until at least
one year has elapsed from the date of the surrender.
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.100 INVESTIGATIONS OF COMPLAINTS CONCERNING UNLICENSED FACILITIES
Section 383.100 Investigations of Complaints Concerning
Unlicensed Facilities
a) Whenever
the Department is advised, or has reason to believe, that any person, group of
persons or corporation is operating a child welfare agency or a child care facility
without a license or permit, it shall make an investigation to ascertain the
fact. If the Department is denied access, it shall request intervention of
local, county or State law enforcement agencies to seek an appropriate court
order or warrant to examine the premises. [225 ILCS 10/11]
b) The
licensing representative shall begin a licensing complaint investigation within
2 business days after receipt of the complaint by the Department's licensing
unit and shall complete the investigation within 30 days after receipt of the
complaint. However, upon written notice to the licensee, the investigation may
be extended for an additional 30 days.
c) The licensing
representative shall:
1) interview
the person making the complaint, if known, and other persons who may have direct
information relevant to the complaint;
2) obtain
and review any relevant documentation;
3) make
one or more unannounced visits to the program or facility, during the hours of
operation, to gather information and evidence relevant to the complaint, and to
determine whether the program or facility is being or has operated without a
valid permit or license, or is exempt from licensure under the Child Care Act;
and
4) complete
and document the licensing complaint investigation.
d) At
the conclusion of the licensing complaint investigation, the licensing
representative shall determine whether the program or facility is subject to
licensure by the Department and is operating without a valid permit or license,
or is exempt from licensure under the Child Care Act, and shall document this
finding.
e) After
supervisory approval of the determination, the Department shall notify the
operator of the program or facility, in writing, of the finding. The licensing
representative shall provide notice to the operator, by certified mail, when,
by law, a license is required for the type of child care provided. The notice
shall explain how to make an application for a license.
f) After
supervisory approval of the determination, the licensing representative shall
notify the complainant, in writing, of whether the program or facility is
operating without a valid permit or license, or is exempt from licensure under
the Child Care Act.
g) If
the Department finds that the child welfare agency or child care
facility is being, or has been, operated without a license or permit, the
Department shall report the results of its investigation to the Attorney
General and to the appropriate State's Attorney for investigation and, if
appropriate, prosecution. [225 ILCS 10/11]
h) If
the operator continues to operate the program or facility and does not make
efforts to obtain a license, the Department may issue an administrative order
of closure when the Department makes a finding in accordance with Section
383.105. The Department shall report the matter to the Attorney General, and
to the State's Attorney for the county in which the program or facility is
located, for prosecution.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.105 ADMINISTRATIVE ORDER OF CLOSURE
Section 383.105 Administrative Order of Closure
a) Whenever
the Department expressly finds that the continued operation of a child care
facility, including such facilities defined in Section 2.10 of the Child
Care Act and unlicensed facilities, jeopardizes the health, safety, morals,
or welfare of children served by the facility, the Department shall issue an
order of closure directing that the operation of the facility terminate
immediately, and, if applicable, shall initiate revocation proceedings under
Section 9 of the Child Care Act within 10 working days. A facility
closed under this Section may not operate during the pendency of any proceeding
for the judicial review of the decision of the Department to issue an order of
closure or to revoke or refuse to renew the license, except under court order.
[225 ILCS 10/11.2]
b) All administrative
orders of closure shall be issued in writing by the Director.
c) An
administrative order of closure shall be hand-delivered to the licensee or
permit holder.
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.110 APPEAL AFTER ISSUANCE OF AN ADMINISTRATIVE ORDER OF CLOSURE
Section 383.110 Appeal After Issuance of an
Administrative Order of Closure
a) When
the Department has issued a notice of intent to revoke, refuse to renew or refuse
to issue a full license following an administrative order of closure, the
licensee or permit holder may request that a hearing be scheduled within 21
days. The request shall be directed to the Department's Administrative
Hearings Unit and shall specifically state that the Department has served an
administrative order of closure on the program or facility and has served the
requisite notice of intent on the licensee, and that a hearing date within 21
days is requested.
b) Upon
receipt of the request for a hearing, the Chief Administrative Law Judge shall
verify with the Regional Licensing Administrator that an administrative order
of closure and notice of intent were served. Upon verification, a hearing date
shall be scheduled within 21 days after the date the appellant's written
request for administrative hearing was received.
c) The
Administrative Law Judge shall present a written opinion and recommendation to
the Director within 21 days after the record of the administrative hearing is
completed. Upon agreement of the parties, the time frame for completion of the
written opinion and recommendation may be extended.
d) The
Director shall issue a final administrative decision within 7 days after
receipt of the Administrative Law Judge's recommended decision.
e) All
other requirements in Subpart C of this Part not in conflict with the
provisions in this Section shall apply to hearings after issuance of an
administrative order of closure.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
SUBPART C: ADMINISTRATIVE HEARINGS
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.115 WHO MAY REQUEST AN ADMINISTRATIVE HEARING
Section 383.115 Who May Request an Administrative
Hearing
a) A
licensee or permit holder has the right to request an administrative hearing to
review an enforcement action listed in Section 383.120 of this Part, personally
or by:
1) an authorized
representative, including an attorney, authorized in writing by a party to
assist in the administrative hearing process; or
2) an
individual legally authorized to act on behalf of the licensee or permit holder
when the licensee or permit holder is incompetent, incapacitated, or otherwise
unable to speak for him/herself. A certified copy of the court order
authorizing the individual to act on behalf of the licensee or permit holder
must be provided.
b) If a
licensee or permit holder has an authorized representative or an individual
legally acting on his or her behalf, that representative or individual may
exercise the rights of the licensee or permit holder in the administrative
hearing process. These rights include the right to:
1) review
and copy record material;
2) receive
Department notices;
3) speak
in the administrative hearing process; and
4) take
any other actions permitted an appellant during the administrative hearing
process.
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.120 WHAT MAY BE REVIEWED THROUGH THE ADMINISTRATIVE HEARING PROCESS
Section 383.120 What May Be Reviewed Through the
Administrative Hearing Process
The following decisions may be reviewed through the
administrative hearing process under this Part:
a) revocation of a license;
b) refuse to renew a
license; and
c) refuse to issue a full
license to the holder of a permit.
(Source: Amended at 42 Ill. Reg. 8197,
effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.125 WHAT MAY NOT BE REVIEWED THROUGH THE ADMINISTRATIVE HEARING PROCESS
Section 383.125 What May Not Be Reviewed Through the
Administrative Hearing Process
The Chief Administrative Law Judge shall decide whether an
issue is appropriate for the administrative hearing process pursuant to this
Part. The following circumstances are not appropriate for the administrative
hearing process under this Part:
a) the
Department has previously made a final administrative decision on the issue on
appeal;
b) the request
for an administrative hearing is not related to a decision to revoke a license,
refuse to renew a license, or refuse to issue a full license to the holder of a
permit;
c) a
court has made a judicial decision on the issue sought to be reviewed through
the administrative hearing process;
d) denial of an initial
license or a permit;
e) a conflict
related to the terms and conditions contained in a conditional license
agreement;
f) a conflict
related to the terms and conditions contained in a corrective plan or
protective plan;
g) the licensee or permit
holder has surrendered the license or permit;
h) denial of a new license
upon expiration of a conditional license; or
i) the issue is reviewable
under another administrative rule.
(Source: Amended at 42 Ill. Reg. 8197,
effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.130 RIGHTS AND RESPONSIBILITIES TO REQUEST AN ADMINISTRATIVE HEARING
Section 383.130 Rights and Responsibilities to Request
an Administrative Hearing
a) The
appellant shall file an appeal within 10 days after the postmark date of the
notice of intent issued per Section 383.85.
b) The
notice of intent shall include instructions regarding what to do to request an
administrative hearing.
c) The
notice of intent and appeal rights shall be provided in writing in the appellant's
primary language.
d) When
requested, Department staff shall assist the licensee or permit holder in
preparing a written request for an administrative hearing.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.135 NOTICES OF DEPARTMENT DECISIONS
Section 383.135 Notices of Department Decisions
The following types of notices shall be hand delivered to
the licensees, with a certificate of delivery, or sent to the licensees by
certified mail, return receipt requested:
a) the Department's
notice of intent issued per Section 383.85;
b) notice
of an administrative hearing; and
c) notice
of the final administrative decision.
(Source: Amended at 42 Ill. Reg. 8197,
effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.140 THE ROLE OF THE CHIEF ADMINISTRATIVE LAW JUDGE
Section 383.140 The Role of the Chief Administrative Law
Judge
a) The
Chief Administrative Law Judge may grant a request for an administrative
hearing when:
1) the
original written request for an administrative hearing was received by the
Chief Administrative Law Judge within 10 days after the postmark of the notice
of intent issued per Section 383.85. The date of request for an administrative
hearing is the postmark on the appellant's request for an administrative
hearing; and
2) the
issue is within the jurisdiction of this Part as set forth in Section 383.120.
b) The
Chief Administrative Law Judge may dismiss a request for an administrative
hearing for the following reasons:
1) the appeal
request is not reviewable because the Department has not provided written
notice to the licensee or permit holder of intent to revoke a license, refuse
to renew a license or refuse to issue a full license to a permit holder, as
provided in Section 383.85;
2) the
request for administrative hearing was not submitted to the Chief
Administrative Law Judge in writing within the time frame set out in Section
383.85;
3) the
appellant has withdrawn the request for an administrative hearing in writing;
or
4) the
appellant has abandoned his or her request for an administrative hearing.
Grounds for abandonment include:
A) failure
by the appellant or the appellant's authorized representative, without good
cause, to appear at a hearing or pre-hearing conference;
B) surrender
of the license or permit after requesting an administrative hearing; or
C) failure
by the appellant to notify the Chief Administrative Law Judge of a change of
address and a notice of the administrative hearing, sent to the appellant's
last known address, was returned as "undeliverable",
"unclaimed", "refused", "moved" or "no
forwarding address".
c) A
party seeking to vacate an order of abandonment shall file a motion within 14
days after notice of the entry of an order of abandonment or default, showing
good cause why the party failed to appear or participate.
d) The
Chief Administrative Law Judge shall provide written notice of the decision to
grant or deny the request for an administrative hearing within 30 days after
receipt of the request for an administrative hearing. If the Chief
Administrative Law Judge finds that the issue is not reviewable under this
Subpart but can be appropriately heard through another appeal process, in
accordance with 89 Ill. Adm. Code 435 (Administrative Appeals and Hearings),
the Department shall forward the request to the proper hearing authority and
notify the appellant of this action.
e) If a
request for an administrative hearing is granted, the notice issued by the
Chief Administrative Law Judge to the appellant shall provide:
1) a
hearing date within 30 days after the date the appellant's written request for
administrative hearing was received;
2) a
location for the hearing at a time and place reasonably convenient for all parties;
3) If
the appellant is a foster family home licensee, a statement that a telephonic
hearing in lieu of an in-person hearing may be scheduled when the decision to
revoke or refuse to renew a foster family home license is based solely upon an
allegation that the licensee did not file a timely and/or complete application
for renewal of the foster family home license. However, the notice of hearing
shall state that the appellants (foster parents) have the right to request an
"in person" hearing. The appellants may exercise their right by
sending a written request for an "in person" hearing within 15 days
after the date of the notice of hearing;
4) a
statement of the parties' rights during the administrative hearing process;
5) the
name and address of the licensee or permit holder, if not represented by
counsel, or the name of the licensee and the name and address of the counsel,
if represented by counsel;
6) the
name and business address of the Department representative for the
administrative hearing;
7) a
citation to Section 9 of the Child Care Act that grants the Department the
legal authority and jurisdiction to hold the hearing;
8) a
reference to the particular Sections of the statutes and administrative rules
involved. This element may be satisfied by attaching a statement of charges;
9) a
short and plain statement of the matters that are the basis of the complaint.
This element may be satisfied by attaching a statement of charges;
10) the
reasons that may be deemed an abandonment under Section 383.140 and the cause
for the entry of a final administrative decision before hearing;
11) the
docket number assigned to the case;
12) the
name and mailing address of the Administrative Law Judge and any other parties,
unless the names or addresses are confidential under the Abused and Neglected
Child Reporting Act or Department of Children and Family Services Act, or other
applicable statute; and
13) a
statement of the action sought.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.145 RIGHTS AND RESPONSIBILITIES IN ADMINISTRATIVE HEARINGS
Section 383.145 Rights and Responsibilities in
Administrative Hearings
a) An
appellant may bring a representative, including legal counsel, to the hearing.
Expenses of a representative or of an appellant's witnesses shall be paid by
the appellant.
b) An
appellant may request the licensing representative or other persons who may
have information relevant to the issues in dispute to attend the hearing by
asking the Chief Administrative Law Judge to issue appropriate subpoenas.
Witness fees and travel expenses for persons other than Department or
supervising agency employees are the responsibility of the party requesting the
subpoena.
c) Any
motions from the appellant or the Department shall be filed with the
Administrative Law Judge at least 10 calendar days before the hearing. Copies
shall be sent to the Department's representative and the appellant.
d) At
the appellant's request, the Department shall provide an interpreter at no cost
to the appellant if English is not the appellant's primary language or a sign
interpreter if the appellant is hearing impaired.
e) Both
the appellant and the Department have the right to examine and copy documents
and other information to be used by either party and to receive a list of
witnesses to be called by either party at the hearing by requesting them at
least 10 calendar days before the hearing. The Administrative Law Judge may
prohibit the introduction of the requested evidence if not provided within the
time frame.
f) At
any time prior to the commencement of the administrative hearing, the
Department may amend the statement of charges to include subsequent acts or
omissions in violation of the Child Care Act or licensing standards of which
the Department has provided the appellant notice.
g) At
any time prior to the entry of a final administrative order, the appellant may
withdraw the request for an administrative hearing and accept the Department's
decision to revoke, refuse to renew or refuse to issue a full license, or may
abandon the right to an administrative hearing by surrendering the license.
h) During
the administrative hearing, the appellant and the Department have the right to:
1) present
and question witnesses;
2) present
any information relevant to the issues;
3) question
or disprove any information, including an opportunity to question opposing
witnesses; and
4) dispose
of any disputed issue by stipulation, agreed settlement, consent order, or
default any time prior to the conclusion of the administrative hearing.
i) The
Department:
1) carries
the burden of proof of justifying the decision to revoke a license, refuse to
renew a license, or refuse to issue a full license to a permit holder; and
2) must
prove that a preponderance of the evidence supports the decision.
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.150 THE ADMINISTRATIVE LAW JUDGE
Section 383.150 The Administrative Law Judge
a) Assignment of the
Administrative Law Judge
The Chief Administrative Law Judge
shall assign an Administrative Law Judge to conduct the administrative
hearing. The Administrative Law Judge shall:
1) be an
attorney licensed to practice law in the State of Illinois;
2) possess
knowledge and information acquired through training and/or experience relevant
to the field of child and family welfare law, including familiarity with
Department rules, procedures and functions;
3) not
have been involved in the decision to take the action being reviewed or have
rendered legal advice to the decision maker on the issue; and
4) not
have a personal or professional interest that interferes with exercising
objectivity or have any bias against the parties or issues reviewed. An
adverse ruling, in and of itself, shall not constitute bias or conflict of
interest.
b) Functions of the
Administrative Law Judge
The Administrative Law Judge shall
have all authority allowed under the Illinois Administrative Procedure Act [5
ILCS 100]. This authority shall include, but is not limited to, the following:
1) conduct
a fair, impartial and formal hearing in which the strict rules of evidence do
not apply;
2) provide
for the recording of the hearing;
3) inform
participants of their individual rights and their responsibilities;
4) conduct
preliminary and prehearing telephone conferences, if necessary, between the
parties and/or their representatives to provide information about the
procedural aspects of the hearing, narrow the issues and discuss possible
stipulations and contested points of law, in order to expedite the actual
hearing;
5) take
necessary steps to develop a full and fair record that contains all relevant
facts. The Administrative Law Judge shall admit any evidence having probative
value that is relevant and material to the facts in issue, subject to objections
only as to the weight to be given such evidence;
6) administer
an oath or an affirmation to all witnesses;
7) quash
or modify subpoenas for good cause, including, but not limited to, relevance,
scope, materiality and emotional harm or trauma to the subpoenaed witness;
8) preserve
all documents and evidence for the record;
9) ask
questions of any witnesses called to testify;
10) for
good cause shown, permit a witness to testify at the hearing by telephone;
11) rule
upon evidentiary issues and contested issues of law at the hearing or take
matters under advisement pending issuance of the written opinion and
recommendation;
12) order
the removal of any person from the hearing room who is creating a disturbance,
whether by physical actions, profanity or other conduct that disrupts the
hearing;
13) identify
the issues, consider all relevant facts and receive or request any additional
information necessary to decide the matter in dispute, including, but not
limited to, the submission of briefs, memoranda of law, affidavits or post
hearing briefs; and
14) present
a written opinion and recommendation to the Director within 30 calendar days
after the record of the administrative hearing is completed, unless an
extension is granted by the Chief Administrative Law Judge. The report shall
include a recommended decision on whether there is a preponderance of evidence,
based on information considered at the hearing contained in the administrative
record, to support the Department's decision to revoke a license, refuse to
renew a license, or refuse to issue a full license to a permit holder. The
opinion shall contain findings of fact, conclusions of law and a
recommendation.
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.155 FINAL ADMINISTRATIVE DECISION
Section 383.155 Final Administrative Decision
a) Making the Final
Administrative Decision
The Director shall receive the
recommended decision from the Administrative Law Judge and shall agree,
disagree, or modify the recommended decision based upon a preponderance of
evidence standard. The Director's decision is the final administrative
decision of the Department. If the decision requires corrective action by the
Department, the Director shall appoint a Department staff person who shall be
responsible for assuring compliance with the decision.
b) Notice of the
Availability of Judicial Review
The Department shall include a
notice to the appellant as part of the final administrative decision. This
notice shall include the name of the person responsible for compliance, if
applicable, and shall advise the appellant that, under the provisions of the
Administrative Review Law [735 ILCS 5/Art. III], the appellant may seek
judicial review of the Department's decisions if it is unfavorable to him or
her, within the statutory time frame.
c) Who Receives Copies of
the Final Administrative Decision
The appellant or authorized
representative, the Department or supervising agency licensing representative
and licensing supervisor, the Central Office of Licensing, the Department's
representative, the Administrative Law Judge, and the Chief Administrative Law
Judge shall receive a copy of the final administrative decision.
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.160 RECORDS OF ADMINISTRATIVE HEARINGS
Section 383.160 Records of Administrative Hearings
The Chief Administrative Law Judge shall maintain the
permanent record of the administrative hearing and the final administrative
decision. All hearing decisions shall be available for public inspection
during regular business hours. However, confidential information shall be
deleted in conformance with 89 Ill. Adm. Code 431 (Confidentiality of Personal
Information of Persons Served by the Department), and State and federal laws
and rules and regulations on confidentiality.
SUBPART D: SEVERABILITY OF THIS PART
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.165 SEVERABILITY OF THIS PART
Section 383.165 Severability of This Part
If any court of competent jurisdiction finds that any
Section, clause, phrase, or provision of this Part is unconstitutional or
invalid for any reason whatsoever, this finding shall not affect the validity
of the remaining portions of this Part.
Section 383.APPENDIX A Statutory Grounds to Revoke or Refuse to Renew a License
ADMINISTRATIVE CODE TITLE 89: SOCIAL SERVICES CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION PART 383 LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT SECTION 383.APPENDIX A STATUTORY GROUNDS TO REVOKE OR REFUSE TO RENEW A LICENSE
Section 383.APPENDIX A Statutory Grounds to Revoke or Refuse
to Renew a License
a) Revocation
or Refusal to Renew Licenses; Grounds.
The Department may revoke or
refuse to renew the license of any child care facility or child welfare agency
or refuse to issue a full license to the holder of a permit should the licensee
or holder of a permit:
1) fail
to maintain standards prescribed in Title 89, Chapter III, subchapter e:
Requirements for Licensure;
2) violate
any of the provisions of the license issued;
3) furnish
or make a misleading or any false statement or report to the Department;
4) refuse
to submit to the Department any reports or refuse to make available to the
Department any records required by the Department in making investigation of
the facility for licensing purposes;
5) fail
or refuse to submit to an investigation by the Department;
6) fail
or refuse to admit authorized representatives of the Department at any
reasonable time for the purposes of investigation;
7) fail
to provide, maintain, equip and keep in safe and sanitary condition premises
established or used for child care as required under standards prescribed by
the Department, or as otherwise required by any law, regulation or ordinance
applicable to the location of the facility;
8) refuse
to display its license or permit;
9) be
the subject of an indicated report under Section 3 of the Abused and Neglected
Child Reporting Act [325 ILCS 5] or fail to discharge or sever
affiliation with the child care facility of an employee or volunteer at the
facility with direct contact with children who is the subject of an indicated
report under Section 3 of that Act;
10) fail
to comply with the provisions of Section 7.1 of the Child Care Act;
11) fail
to exercise reasonable care in the hiring, training and supervision of facility
personnel;
12) fail
to report suspected abuse or neglect of children within the facility, as
required by the Abused and Neglected Child Reporting Act;
13) fail
to comply with Section 7.4(c-5) of the Child Care Act;
14) fail
to comply with Section 5.1 or 5.2 of the Child Care Act; or
15) be
identified in an investigation by the Department as an addict or alcoholic, as
defined in the Alcoholism and Other Drug Abuse and Dependency Act [20 ILCS
301], or be a person whom the Department knows has abused alcohol or drugs,
and has not successfully participated in treatment, self-help groups or other
suitable activities, and the Department determines that because of such abuse
the licensee, holder of the permit, or any other person directly responsible
for the care and welfare of the children served, does not comply with standards
relating to character, suitability or other qualifications established under
Section 7 of the Child Care Act. [225 ILCS 10/8]
b) Further
Grounds for Revocation or Refusal to Renew Licenses.
The Department shall revoke or
refuse to renew the license of any child care facility or refuse to issue a
full license to the holder of a permit should the licensee or holder of a
permit:
1) fail
to correct any condition that jeopardizes the health, safety, morals, or
welfare of children served by the facility;
2) fail
to correct any condition or occurrence relating to the operation or maintenance
of the facility comprising a violation under Section 8 of the Child Care
Act; or
3) fail
to maintain financial resources adequate for the satisfactory care of children
served in regard to upkeep of premises, and provisions for personal care,
medical services, clothing, education and other essentials in the proper care,
rearing and training of children. [225 ILCS 10/8.1]
(Source:
Amended at 42 Ill. Reg. 8197, effective June 1, 2018)
|
 | TITLE 89: SOCIAL SERVICES
CHAPTER III: DEPARTMENT OF CHILDREN AND FAMILY SERVICES SUBCHAPTER D: LICENSING ADMINISTRATION
PART 383
LICENSING COMPLIANCE MONITORING, COMPLAINTS AND ENFORCEMENT
SECTION 383.APPENDIX B RESOURCE REFERENCE LIST
Section 383.APPENDIX B Resource Reference List
a) Laws of the State of Illinois
1) Abused
and Neglected Child Reporting Act [325 ILCS 5]
2) Administrative
Review Law [735 ILCS 5/Art. III]
3) Child
Care Act of 1969 [225 ILCS 10]
4) Children
and Family Services Act [20 ILCS 505]
5) Illinois Administrative Procedure Act [5 ILCS 100]
6) Juvenile Court Act of 1987 [705 ILCS 405]
b) Administrative Rules of
the Illinois Department of Children and Family Services
1) 89 Ill.
Adm. Code 300 (Reports of Child Abuse and Neglect)
2) 89 Ill.
Adm. Code 331 (Unusual Incidents)
3) 89 Ill.
Adm. Code 357 (Purchase of Service)
4) 89 Ill.
Adm. Code 401 (Licensing Standards for Child Welfare Agencies)
5) 89 Ill.
Adm. Code 405 (Licensing Standards for Day Care Agencies)
6) 89 Ill.
Adm. Code 409 (Licensing Standards for Youth Transitional Housing Programs
7) 89 Ill.
Adm. Code 431 (Confidentiality of Personal Information of Persons Served by the
Department)
8) 89 Ill.
Adm. Code 435 (Administrative Appeals and Hearings)
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