ADMINISTRATIVE CODE

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  4. CHAPTER I: ILLINOIS COMMERCE COMMISSION SUBCHAPTER d: GAS UTILITIES
TITLE 83: PUBLIC UTILITIES
CHAPTER I: ILLINOIS COMMERCE COMMISSION SUBCHAPTER d: GAS UTILITIES
PART 512 OBLIGATIONS OF ALTERNATIVE GAS SUPPLIERS
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SUBPART A: GENERAL

Section 512.10 Definitions
Section 512.15 Compliance
Section 512.30 Waiver
Section 512.40 Alternative Gas Supplier Utility Assistance Recipient

SUBPART B: MARKETING PRACTICES

Section 512.80 Application of Subpart B
Section 512.100 Marketing Materials
Section 512.105 Use of Utility Logo and Name
Section 512.110 Minimum Contract Terms and Conditions
Section 512.115 Uniform Disclosure Statement
Section 512.120 In-person Solicitation
Section 512.130 Telemarketing
Section 512.140 Inbound Enrollment Calls
Section 512.150 Direct Mail
Section 512.160 Online Marketing
Section 512.165 Rate Notice to Customers
Section 512.170 Conduct, Training and Compliance of AGS Sales Agents
Section 512.180 Records Retention and Availability

SUBPART C: RESCISSION, DEPOSITS, EARLY TERMINATION AND AUTOMATIC CONTRACT RENEWAL

Section 512.200 Application of Subpart C
Section 512.210 Rescission of Sales Contract
Section 512.220 Termination of Sales Contract
Section 512.230 Contract Renewal
Section 512.240 Assignment

SUBPART D: DISPUTE RESOLUTION AND CUSTOMER COMPLAINT REPORTS

Section 512.300 Application of Subpart D
Section 512.310 Required AGS Information
Section 512.320 Dispute Resolution
Section 512.330 Failure to Comply
Section 512.340 Severability

Section 512.APPENDIX A Uniform Disclosure Statement
AUTHORITY: Implementing Sections 19-110, 19-112, 19-115, 19-116, 19-125, 19-130 and 19-135 of the Public Utilities Act [220 ILCS 5] and authorized by Sections 8-501 and 10-101 of the Public Utilities Act [220 ILCS 5].
SOURCE: Adopted at 46 Ill. Reg. 19562, effective November 23, 2022.