TITLE 4: DISCRIMINATION PROCEDURES
CHAPTER XVI: DEPARTMENT ON AGING PART 1725 AMERICANS WITH DISABILITIES ACT AND CIVIL RIGHTS PROGRAM GRIEVANCE PROCEDURE SECTION 1725.80 CASE-BY-CASE RESOLUTION
Section 1725.80 Case-by-Case Resolution
a) Each grievance involves a unique set of factors. Factors that will be considered include:
1) the specific nature of the disability or protected classification characteristics under federal or State civil rights law;
2) the essential eligibility requirements for, the benefits to be derived from, and the nature of the program, service, or activity at issue;
3) the health and safety of others; and
4) whether an accommodation would constitute a fundamental alteration to the program, service, or activity or undue hardship upon the Department.
b) Accordingly, termination of a formal grievance at any level, whether through the granting of relief or otherwise, shall not constitute a precedent on which any other complainant should rely. |