Section 1800.1410  Ticket Payout Devices

a)         Each licensed video gaming location at which video gaming terminals are available shall have a payout device as defined in Section 1800.110.

b)         In addition to the requirement set forth in this Section, each payout device shall conform to the redemption terminal interoperability requirements approved by the Administrator and to the video gaming payout device standards approved by the Administrator.  A licensed video gaming location shall only use a payout device that has received prior written approval by the Administrator.  All programming changes or upgrades to an approved payout device shall also receive prior written approval by the Administrator.

c)         For purposes of Section 20 of the Act, a player seeking to redeem a ticket dispensed by a video gaming terminal for cash may either:

1)         submit the ticket for full payment directly to a payout device; or

2)         submit the ticket for full payment to an authorized employee of the licensed video gaming location who is at least 21 years old who shall then submit the ticket into a payout device.

d)         If a video gaming terminal and/or payout device has malfunctioned or is otherwise inoperable and unable to produce a ticket or redeem a ticket, a player shall promptly receive a "facility-pay" from an employee of the licensed video gaming location or an employee of the licensed terminal operator who is at least 21 years old. 

e)         All facility payments must be accounted for by the licensed terminal operator and licensed video gaming location using Generally Accepted Accounting Principles (GAAP).  This shall require, at a minimum, that each licensed video gaming location shall record the following for each facility payment:

1)         date and time of the payment event;

2)         amount paid;

3)         video gaming terminal license number, payout device number, or video gaming ticket number for which payment is made; and

4)         name of the individual processing the facility payment.

f)         A payout device may allow for automated teller machine (ATM) functionality for patron cash withdrawals initiated from bank cards and other similar instruments only when the material components of that functionality and any accompanying remote access communication is physically and logically segregated from the functionality for the video gaming ticket payment system.  The ATM system and video gaming ticket payment system may share a single currency dispenser. 

g)         Each approved payout device shall:

1)         ensure against manipulation, alteration or change of the approved payout device;

2)         be operated in such a manner as to cause immediate notification to the central communication system of any malfunction that affects the integrity of the approved payout device;

3)         provide for on-line real-time monitoring; and

4)         be subject to testing by an independent laboratory and review by the Board as deemed necessary or appropriate to ensure the continued integrity of the approved payout device or any of its component parts.

h)         A terminal operator may sell or otherwise transfer a payout device to another terminal operator only with prior written approval of the Administrator.

(Source:  Amended at 37 Ill. Reg. 18843, effective November 8, 2013)