Section 504.850  Appeals

a)         If, after receiving the response of the Chief Administrative Officer, the offender still believes that the problem, complaint or grievance has not been resolved to his or her satisfaction, he or she may appeal in writing to the Director. The appeal must be received by the Administrative Review Board within 30 days after the date of the decision.  Copies of the Grievance Officer's report and the Chief Administrative Officer's decision should be attached.

b)         An Administrative Review Board shall be appointed by the Director. 

c)         The Administrative Review Board shall meet as frequently as necessary and may schedule hearings on grievances.  Hearings may be conducted in person or via video or telephonic conference. The Board may call witnesses or examine records at its discretion.

d)         The Administrative Review Board shall submit to the Director a written report of its findings and recommendations.

e)         The Director shall review the findings and recommendations of the Board and make a final determination of the grievance within six months after receipt of the appealed grievance, when reasonably feasible under the circumstances.  The offender shall be sent a copy of the Director's decision.

f)         In those instances in which an offender is appealing a grievance determined by the Chief Administrative Officer to be of an emergency nature, the Administrative Review Board shall expedite processing of the grievance.

(Source:  Amended at 41 Ill. Reg. 3869, effective April 1, 2017)