Section 132.75  General Requirements

a)         Establish and maintain policies and procedures to be used by all CMHC staff in the administration of CMHC programs and the delivery of services from any CMHC site or location.

1)         Policies detailing the organization's clear commitment to person-centered recovery and resilience principles and the empowerment of families and individuals served.  Programs and services should promote personal choice, self-help measures, the strengthening of natural supports, the use of education and interventions in natural settings, and the reduction of the utilization of institutional levels of care.

2)         Policies detailing how clients will actively participate in the development, planning and oversight of programs and services.

3)         Policies and procedures to ensure co-morbid physical healthcare needs are addressed for clients as needed. A CMHC that is not licensed to provide Level 1 and Level 2 Substance Use services and enrolled to participate in the Illinois Medical Assistance Program shall develop policies and procedures to ensure clients receive referrals for services as needed.

4)         Policies and procedures to ensure SAMHSA's principles of trauma informed approaches are embedded into the organizational structure and clinical practices of the CMHC.

b)         Ensure the availability of services that are culturally and linguistically appropriate and responsive to the needs of clients served, including but not limited to children/youth, military families, those in the criminal justice system, and the LGBTQ population.

c)         Ensure the availability of and/or linkage to a psychiatric resource for the purpose of consultation, evaluation, prescription and management of medication as needed by clients served by the CMHC.  This may be secured through various arrangements, including but not limited to employment, contractual relationship or mutual agreement.

d)         Identify a specific geographic service area in which the CMHC will operate and organize the delivery of services and programs and provide interventions to clients.

e)         Maintain insurance against professional and physical liabilities.

f)         Ensure the estimated incidence and prevalence of serious mental illness and severe emotional disturbance are collected. Providers must participate in DHS-DMH surveys to collect data to meet federal reporting requirements via registration information and/or ad hoc surveys.