Section 380.520  Information to Be Made Available to the Public

a)         The following information shall be conspicuously posted in a prominent location accessible to the public:

1)         A listing of all services and programs provided directly by the facility and those provided through written contracts;

2)         Staffing and personnel levels for each level of licensed service;

3)         The location of the most recent licensure and inspection information for the facility, and the related plan of correction, if applicable, and that this information is available for public review;

4)         National accreditation information;

5)         Consumer charges;

6)         Consumer complaint information;

7)         State specialized mental health rehabilitation facility benchmark performance percentages for all certified programs provided by the facility;

8)         That the facility's written admission and discharge policies are available upon request; and

9)         A notice of how to file a complaint with the Department's complaint hotline.

b)         Procedures for the public disclosure of information shall be in accordance with provisions for inspection and copying of public records in the Freedom of Information Act. (Section 3-205 of the Act)