TITLE 83: PUBLIC UTILITIES CHAPTER I: ILLINOIS COMMERCE COMMISSION SUBCHAPTER f: TELEPHONE UTILITIES PART 730 STANDARDS OF SERVICE FOR LOCAL EXCHANGE TELECOMMUNICATIONS CARRIERS The General Assembly's Illinois Administrative Code database includes only those rulemakings that have been permanently adopted. This menu will point out the Sections on which an emergency rule (valid for a maximum of 150 days, usually until replaced by a permanent rulemaking) exists. The emergency rulemaking is linked through the notation that follows the Section heading in the menu. View Entire Part SUBPART A: GENERAL Section 730.100 Application of Part Section 730.105 Definitions Section 730.110 Waiver Section 730.115 Reporting Section 730.120 Penalties SUBPART B: RECORDS AND REPORTS Section 730.200 Preservation of Records SUBPART C: ENGINEERING Section 730.300 Construction Section 730.305 Maintenance of Plant and Equipment Section 730.310 Grade of Service Section 730.315 Interoffice Trunks (Repealed) Section 730.320 Network Service Section 730.325 Emergency Operation Section 730.330 Construction Work Near Utility Facilities Section 730.335 Network Interface Section 730.340 Incorporation of National Codes and Standards SUBPART D: CALL DATA, INSPECTIONS, AND TESTS Section 730.400 Provisions for Testing Section 730.405 Call Data Records Section 730.410 Call Data Reading Interval Section 730.415 Call Data Recording Equipment and Test Facilities Section 730.420 Call Data Recording Equipment Requirements Section 730.425 Initial Test Section 730.430 As-Found Tests Section 730.435 Routine Tests Section 730.440 Request Tests Section 730.445 Referee Tests Section 730.450 Test Records SUBPART E: STANDARDS OF QUALITY OF SERVICE Section 730.500 Adequacy of Service Section 730.505 Operator Handled Calls Section 730.510 Answering Time Section 730.515 Central Office Administrative Requirements Section 730.520 Interoffice Trunks Section 730.525 Transmission Requirements Section 730.530 Coin Telephone Service (Repealed) Section 730.535 Interruptions of Service Section 730.540 Installation Requests Section 730.545 Trouble Reports Section 730.550 Network Outages and Notification SUBPART F: SAFETY Section 730.600 Safety Program Section 730.605 Accident Reports (Repealed) SUBPART G: BOUNDARIES Section 730.700 Map Requirements Section 730.705 Map Specifications Section 730.710 Application for Certificate (Repealed) Section 730.711 Changes to Existing Boundaries Section 730.715 Service Outside Exchange Boundaries Section 730.720 Map Maintenance Section 730.725 District Boundaries (Repealed)

AUTHORITY: Implementing Sections 8-301, 8-505 and 13-712 and authorized by Section 10-101 of the Public Utilities Act [220 ILCS 5/8-301, 8-505, 13-712 and 10-101].

SOURCE: Filed November 6, 1970; amended at 7 Ill. Reg. 2147, effective February 4, 1983; codified at 8 Ill. Reg. 12191; Part repealed and new Part adopted at 15 Ill. Reg. 16060, effective November 1, 1991; amended at 24 Ill. Reg. 13861, effective September 1, 2000; amended at 27 Ill. Reg. 17997, effective December 1, 2003; amended at 35 Ill. Reg. 8808, effective June 1, 2011; amended at 36 Ill. Reg. 14990, effective October 1, 2012; amended at 39 Ill. Reg. 355, effective December 22, 2014; amended at 41 Ill. Reg. 4724, effective April 19, 2017; amended at 47 Ill. Reg. 4319, effective March 15, 2023.