TITLE 83: PUBLIC UTILITIES
CHAPTER I: ILLINOIS COMMERCE COMMISSION SUBCHAPTER f: TELEPHONE COMPANIES PART 731 WHOLESALE SERVICE QUALITY FOR TELECOMMUNICATIONS CARRIERS SECTION 731.810 MEASURES AND STANDARDS UNDER SUBPART H
Section 731.810 Measures and Standards under Subpart H
Level 4 carriers shall be subject to the following wholesale service measures and standards as provided for the following types of service, to the extent the carriers offer or provide the service:
a) Unbundled loop return for less than 20 loops − within 24 hours
b) Unbundled loop return for 20 or more loops − within 48 hours
c) Loss notification − within 24 hours
d) Customer service record − within 24 hours |