Section 686.210  Services That Must Be Provided by Homemaker Service Providers

An approved Homemaker Service Provider must provide professionally directed home management and personal care services through trained Homemaker employees to HSP customers when the customer does not have a responsible person or entity to assist him or her, and the customer requires teaching, performance and/or assistance with:

a)         household, financial and time management;

b)         nutrition, meal planning and food preparation, which includes specially prescribed diets and snacks;

c)         personal care and hygiene that is nonmedical in nature;

d)         observation and reporting of a customer's behavior and activities to HSP for the purpose of assessment and service planning; and

e)         emergency services to meet an unforeseen need in the areas listed in subsections (a) through (d) when required by the customer and preapproved by HSP.

(Source:  Amended at 38 Ill. Reg. 11519, effective May 15, 2014)