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91_HB2771enr
HB2771 Enrolled LRB9101117JSpc
1 AN ACT to amend the Public Utilities Act by changing
2 Section 13-901.
3 Be it enacted by the People of the State of Illinois,
4 represented in the General Assembly:
5 Section 5. The Public Utilities Act is amended by
6 changing Section 13-901 as follows:
7 (220 ILCS 5/13-901) (from Ch. 111 2/3, par. 13-901)
8 (Section scheduled to be repealed on July 1, 1999)
9 Sec. 13-901. Operator Service Provider.
10 (a) For the purposes of this Section:
11 (1) "Operator service provider" means every
12 telecommunications carrier that provides operator
13 services or any other person or entity that the
14 Commission determines is providing operator services.
15 (2) "Aggregator" means any person or entity that is
16 not an operator service provider and that in the ordinary
17 course of its operations makes telephones available to
18 the public or to transient users of its premises
19 including, but not limited to, a hotel, motel, hospital,
20 or university for telephone calls between points within
21 this State that are specified by the user using an
22 operator service provider.
23 (3) "Operator services" means any
24 telecommunications service that includes, as a component,
25 any automatic or live assistance to a consumer to arrange
26 for billing or completion, or both, of a telephone call
27 between points within this State that are specified by
28 the user through a method other than:
29 (A) automatic completion with billing to the
30 telephone from which the call originated;
31 (B) completion through an access code or a
HB2771 Enrolled -2- LRB9101117JSpc
1 proprietory account number used by the consumer,
2 with billing to an account previously established
3 with the carrier by the consumer; or
4 (C) completion in association with directory
5 assistance services.
6 (b) The Commission shall, by rule or order, adopt and
7 enforce operating requirements for the provision of
8 operator-assisted services. The rules shall apply to operator
9 service providers and to aggregators. The rules shall be
10 compatible with the rules adopted by the Federal
11 Communications Commission under the federal Telephone
12 Operator Consumer Services Improvement Act of 1990. These
13 requirements shall address, but not necessarily be limited
14 to, the following:
15 (1) oral and written notification of the identity
16 of the operator service provider and the availability of
17 information regarding operator service provider rates,
18 collection methods, and complaint resolution methods;
19 (2) restrictions on billing and charges for
20 operator services;
21 (3) restrictions on "call splashing" as that term
22 is defined in 47 C.F.R. Section 64.708;
23 (4) access to other telecommunications carriers by
24 the use of access codes including, but not limited to
25 800, 888, 950, and 10XXX numbers;
26 (5) the appropriate routing and handling of
27 emergency calls;
28 (6) the enforcement of these rules through tariffs
29 for operator services and by a requirement that operator
30 service providers withhold payment of compensation to
31 aggregators that have been found to be noncomplying by
32 the Commission.
33 (c) The Commission shall adopt any rule necessary to
34 make rules previously adopted under this Section compatible
HB2771 Enrolled -3- LRB9101117JSpc
1 with the rules of the Federal Communications Commission no
2 later than one year after the effective date of this
3 amendatory Act of 1993.
4 (d) A violation of any rule adopted by the Commission
5 under subsection (b) is a business offense subject to a fine
6 of not less than $1,000 nor more than $5,000. In addition,
7 the Commission may, after notice and hearing, order any
8 telecommunications carrier to terminate service to any
9 aggregator found to have violated any rule.
10 (e) This Section is repealed on July 1, 1999.
11 (Source: P.A. 90-38, eff. 6-27-97.)
12 Section 99. Effective date. This Act takes effect upon
13 becoming law.
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