TITLE 4: DISCRIMINATION PROCEDURES
CHAPTER XXIII: DEPARTMENT OF FINANCIAL INSTITUTIONS
PART 650 AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE
SECTION 650.30 PROCEDURE


 

Section 650.30  Procedure

 

a)         Grievances must be submitted in accordance with and follow the procedures set forth in Section 650.40 and Section 650.50 of this Part.  It is mutually desirable and beneficial that grievances be satisfactorily resolved in a prompt manner.  Time limits established in this procedure are in calendar days, unless otherwise stated, and may be extended by mutual agreement in writing by the complainant and the reviewer at the Designated Coordinator and Final Levels.

 

b)         A complainant's failure to submit a grievance, or to submit or appeal it to the next level of procedure within the specified time limits, shall mean that the complainant has withdrawn the grievance or has accepted the last response given in the grievance procedure as the Department's last response.

 

c)         The Department shall, upon being informed of that individual's desire to file a formal grievance, instruct the individual how to receive a copy of this procedure and provide a Grievance Form.