Section 850.20  Purpose

a)         This ADA Grievance Procedure ("Procedure") is established pursuant to the Americans With Disabilities Act of 1990 (42 USC 12101), and specifically Section 35.107 of the Title II regulations (28 CFR 35.107 (1991)), requiring that a grievance procedure be established to resolve grievances asserted by qualified individuals with disabilities.  Should any individual desire to review the ADA or its regulations to understand the rights, privileges and remedies afforded by it, please contact the Designated Coordinator.

b)         In general, the ADA requires that each program, service and activity offered by the Commission, when viewed in its entirety, be readily accessible to and usable by qualified individuals with disabilities.

c)         It is the intention of the Commission to foster open communication with all individuals requesting readily accessible programs, services and activities.  The Commission encourages supervisors of programs, services and activities to respond to requests for modifications before they become grievances.  Upon the filing of a formal written grievance, it is mutually desirable and beneficial that grievances be satisfactorily resolved in a prompt manner.

(Source:  Amended at 24 Ill. Reg. 15055, effective October 2, 2000)