Section 512.240  Assignment

An AGS that is certified to serve residential or small commercial customers shall not assign an agreement with a customer to any different AGS unless: 

a)         The new supplier is an AGS certified by the Commission;

b)         The rates, terms, and conditions of the agreement being assigned do not change during the remainder of the time covered by the agreement;

c)         The customer is given no less than 30 days prior written notice of the assignment; and

d)         The written notice shall include contact information for the new supplier, contact information for the default gas utility should the customer not wish to take service with the new AGS, and contact information for the Commission’s Consumer Services Division; and

e)         The supplier assigning the contract provides contact information that a customer can use to resolve a dispute. [220 ILCS 5/19-115(f)(4)]