IMPORTANT!  READ THIS IMMEDIATELY

UTILITY NAME

CUSTOMER

ADDRESS

CITY, STATE, ZIP

ADDRESS

PHONE #

ACCOUNT #

YOUR

(Utility)

SERVICE WILL BE DISCONTINUED ON OR AFTER

(Date)

.  BECAUSE:

YOU OWE

$

IN PAST DUE BILLS

YOU OWE

$

FOR A DEPOSIT FOR

TELEPHONE SERVICE

OTHER

(Specify)

TO AVOID DISCONTINUANCE OF

(Utility)

SERVICE, YOU MUST PAY

$

BEFORE

(Date)

.

***

If you cannot pay the whole amount now, you may be able to get a payment plan

with

(Utility Name)

. Call us at Phone #

for more information.

***

(Utility name)

has employees on duty from

A.M. to

P.M.

to answer your questions or listen to your complaints.  If you do not understand why

you owe this money, or if you think there has been a mistake, call

(Utility Name)

at Phone #

, as soon as possible. If the person you talk to cannot help

 you, ask to talk to a supervisor.  If the supervisor cannot help you, call the Consumer Affairs Division of the Illinois Commerce Commission at 312-793-2887 (Chicago) or 217-782-2024 (Springfield).  Call before you are Discontinued!

***

IMPORTANT:  If your services are Discontinued, you will have to pay

$

before your service will be turned on again.

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