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1 | AN ACT concerning business.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Home Repair and Remodeling Act is amended by | |||||||||||||||||||||
5 | changing Sections 10 and 20 as follows:
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6 | (815 ILCS 513/10)
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7 | Sec. 10. Definitions. As used in this Act:
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8 | "Home repair and remodeling" means the fixing, replacing, | |||||||||||||||||||||
9 | altering,
converting, modernizing, improving, or making of an | |||||||||||||||||||||
10 | addition to any real
property primarily designed or used as a | |||||||||||||||||||||
11 | residence other than maintenance,
service, or repairs under | |||||||||||||||||||||
12 | $500.
"Home repair and remodeling" includes the construction, | |||||||||||||||||||||
13 | installation,
replacement, or improvement of driveways, | |||||||||||||||||||||
14 | swimming pools, porches, kitchens,
bathrooms, basements, | |||||||||||||||||||||
15 | chimneys, chimney liners, garages, fences, fallout
shelters, | |||||||||||||||||||||
16 | central air conditioning, central heating, boilers, furnaces,
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17 | electrical wiring, sewers, plumbing fixtures, storm doors,
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18 | windows, roofs, awnings, and other improvements to structures | |||||||||||||||||||||
19 | within the
residence or upon the land adjacent to the | |||||||||||||||||||||
20 | residence. "Home repair and
remodeling" does not include the | |||||||||||||||||||||
21 | sale, installation, cleaning, or repair of
carpets; the repair, | |||||||||||||||||||||
22 | installation, replacement, or connection of any home
appliance | |||||||||||||||||||||
23 | including, but not
limited to, disposals, refrigerators, |
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1 | ranges, garage door openers, televisions
or television | ||||||
2 | antennas, washing machines, telephones, hot water heaters,
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3 | satellite dishes, or other appliances when the persons | ||||||
4 | replacing, installing,
repairing, or connecting the home | ||||||
5 | appliance are employees or agents of the
merchant that sold the | ||||||
6 | home appliance or sold new products of the same type; or
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7 | landscaping.
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8 | "Person" means any individual, partnership, corporation, | ||||||
9 | business, trust, or
other legal entity.
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10 | "Residence" means a single-family home or dwelling or a | ||||||
11 | multiple-family
home or dwelling containing 6 or fewer | ||||||
12 | apartments, condominiums, town houses,
or dwelling units, used | ||||||
13 | or intended to be used by the consumer as his or her dwelling | ||||||
14 | place occupants as dwelling places .
This Act does not apply to | ||||||
15 | original construction of single-family or
multi-family | ||||||
16 | residences or repairs to dwellings containing more than 6
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17 | apartments or family units.
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18 | (Source: P.A. 91-230, eff. 1-1-00.)
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19 | (815 ILCS 513/20)
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20 | Sec. 20. Consumer rights brochure.
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21 | (a) For any contract over $1,000, any
person engaging in | ||||||
22 | the business
of home repair and remodeling shall provide to its | ||||||
23 | customers a copy of the
"Home Repair: Know Your Consumer | ||||||
24 | Rights" pamphlet prior to the execution of any
home repair and | ||||||
25 | remodeling contract. The consumer shall sign and date an
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1 | acknowledgment form entitled "Consumer Rights Acknowledgment | ||||||
2 | Form" that states:
"I, the homeowner, have received from the | ||||||
3 | contractor a copy of the pamphlet
entitled 'Home Repair: Know | ||||||
4 | Your Consumer Rights.'" The contractor or his or
her | ||||||
5 | representative shall also sign and date the acknowledgment | ||||||
6 | form, which
includes the name and address of the home repair | ||||||
7 | and remodeling business. The
acknowledgment form shall be in | ||||||
8 | duplicate and incorporated into the pamphlet.
The original | ||||||
9 | acknowledgment form shall be retained by the contractor and the
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10 | duplicate copy shall be retained within the pamphlet by the | ||||||
11 | consumer.
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12 | (b) For any contract for $1,000 or under, any person | ||||||
13 | engaging in the
business
of home repair and remodeling shall | ||||||
14 | provide to its customers a copy of the
"Home Repair: Know Your | ||||||
15 | Consumer Rights" pamphlet. No written acknowledgment
of | ||||||
16 | receipt of the pamphlet is required for a contract of $1,000 or | ||||||
17 | under.
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18 | (c) The
pamphlet must be a separate
document, in at least | ||||||
19 | 12 point type, and in legible ink. The pamphlet shall
read as | ||||||
20 | follows:
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21 | "HOME REPAIR: KNOW YOUR CONSUMER RIGHTS
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22 | As you plan for your home repair/improvement project, it is | ||||||
23 | important to
ask the right questions in order to protect your | ||||||
24 | investment. The tips in this
fact sheet should allow you to |
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1 | protect yourself and minimize the possibility
that a | ||||||
2 | misunderstanding may occur.
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3 | AVOIDING HOME REPAIR FRAUD
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4 | Please use extreme caution when confronted with the following | ||||||
5 | warning signs of
a potential scam:
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6 | (1) Door-to-door salespersons with no local connections | ||||||
7 | who offer to do
home repair work for substantially less than | ||||||
8 | the market price.
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9 | (2) Solicitations for repair work from a company that lists | ||||||
10 | only a
telephone number or a post-office box number to contact, | ||||||
11 | particularly if it is
an
out-of-state company.
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12 | (3) Contractors who fail to provide customers references | ||||||
13 | when requested.
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14 | (4) Persons offering to inspect your home for free. Do not | ||||||
15 | admit anyone
into your home unless he or she can present | ||||||
16 | authentic identification
establishing his or her business | ||||||
17 | status. When in doubt, do not hesitate to
call the
worker's | ||||||
18 | employer to verify his or her identity.
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19 | (5) Contractors demanding cash payment for a job or who ask | ||||||
20 | you to make a
check payable to a person other than the owner or | ||||||
21 | company name.
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22 | (6) Offers from a contractor to drive you to the bank to | ||||||
23 | withdraw funds to
pay for the work.
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1 | CONTRACTS
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2 | (1) Get all estimates in writing.
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3 | (2) Do not be induced into signing a contract by | ||||||
4 | high-pressure sales
tactics.
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5 | (3) Never sign a contract with blank spaces or one you do | ||||||
6 | not fully
understand. If you are taking out a loan to finance | ||||||
7 | the work, do not sign the
contract before your lender approves | ||||||
8 | the loan.
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9 | (4) Remember, you have 3 business days from the time you | ||||||
10 | sign your
contract
to cancel any contract if the sale is made | ||||||
11 | at your home. The contractor cannot
deprive you of this right | ||||||
12 | by initiating work, selling your contract to a
lender, or any | ||||||
13 | other tactic.
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14 | (5) If the contractor does business under a name other than | ||||||
15 | the
contractor's
real name, the business must either be | ||||||
16 | incorporated or registered under the
Assumed Business Name Act. | ||||||
17 | Check with the Secretary of State to see if the
business is
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18 | incorporated or with the county clerk to see if the business | ||||||
19 | has registered
under the Assumed Business Name Act.
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20 | (6) Homeowners should check with local and county units of | ||||||
21 | government to
determine if permits or inspections are required.
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22 | (7) Determine whether the contractor will guarantee his or | ||||||
23 | her work and
products.
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24 | (8) Determine whether the contractor has the proper | ||||||
25 | insurance.
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1 | (9) Do not sign a certificate of completion or make final | ||||||
2 | payment until
the
work is done to your satisfaction.
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3 | (10) Illinois law requires that, before payment, your | ||||||
4 | contractor give you a sworn statement which lists: (1) all the | ||||||
5 | persons or companies your contractor hired to work on your home | ||||||
6 | and their addresses; and (2) the amounts previously paid, the | ||||||
7 | amounts about to be paid, and the total amount owed after the | ||||||
8 | payment to these persons or companies. The sworn statement | ||||||
9 | should be fully completed, signed, and notarized.
When the | ||||||
10 | contractor's sworn statement lists an amount due or to become | ||||||
11 | due to a subcontractor, or when a subcontractor gives you | ||||||
12 | notice of an amount due to the subcontractor, you must retain | ||||||
13 | sufficient funds to pay that subcontractor.
Subcontractors | ||||||
14 | give the contractors lien waivers when they are paid. Ask your | ||||||
15 | contractor for copies of these lien waivers. If your contractor | ||||||
16 | tells you he or she needs a payment from you in order to pay | ||||||
17 | subcontractors, you have the right to pay the subcontractors | ||||||
18 | directly. Remember, homeowners should know who provides | ||||||
19 | supplies and labor for
any work performed on your home. | ||||||
20 | Suppliers and subcontractors have a right to
file a lien | ||||||
21 | against your property if the general contractor fails to pay | ||||||
22 | them.
To protect your property, request lien waivers from the | ||||||
23 | general contractor.
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24 | BASIC TERMS TO BE INCLUDED IN A CONTRACT
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1 | (1) Contractor's full name, address, and telephone number. | ||||||
2 | Illinois law
requires that
persons selling home repair and | ||||||
3 | improvement services provide their customers
with notice of any | ||||||
4 | change to their business name or address that comes about
prior | ||||||
5 | to the agreed dates for beginning or completing the work.
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6 | (2) A description of the work to be performed.
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7 | (3) Starting and estimated completion dates.
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8 | (4) Total cost of work to be performed.
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9 | (5) Schedule and method of payment, including down payment, | ||||||
10 | subsequent
payments, and final payment.
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11 | (6) A provision stating the grounds for termination of the | ||||||
12 | contract by
either party. However, the homeowner must pay the | ||||||
13 | contractor for work
completed. If the contractor fails to | ||||||
14 | commence or complete work within the
contracted time period, | ||||||
15 | the homeowner may cancel and may be entitled to a
refund of any | ||||||
16 | down payment
or other payments made towards the work, upon | ||||||
17 | written demand by certified mail.
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18 | (7) A provision stating the grounds for termination of the | ||||||
19 | contract if you are notified by your insurer that all or any | ||||||
20 | part of the claim or contract is not a covered loss under the | ||||||
21 | insurance policy, you may cancel the contract by mailing or | ||||||
22 | delivering written notice to (name of contractor) at (address | ||||||
23 | of contractor's place of business) at any time prior to the | ||||||
24 | earlier of midnight on the fifth business day after you have | ||||||
25 | received such notice from your insurer or the thirtieth | ||||||
26 | business day after receipt of a properly executed proof of loss |
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1 | by the insurer from the insured. If you cancel, any payments | ||||||
2 | made by you under the contract will be returned to you within | ||||||
3 | 10 business days following receipt by the contractor of your | ||||||
4 | cancellation notice. If, however, the contractor has provided | ||||||
5 | any goods or services related to a catastrophe, acknowledged | ||||||
6 | and agreed to by the insured homeowner in writing to be | ||||||
7 | necessary to prevent damage to the premises, the contractor is | ||||||
8 | entitled to the reasonable value of such goods and services. | ||||||
9 | Homeowners should obtain a copy of the signed contract and | ||||||
10 | keep it in a safe
place for reference as needed.
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11 | To file a complaint against a roofing contractor, contact | ||||||
12 | the Illinois Department of Financial and Professional | ||||||
13 | Regulation at 312-814-6910 or file a complaint directly on its | ||||||
14 | website.
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15 | IF YOU THINK YOU HAVE BEEN DEFRAUDED OR YOU HAVE QUESTIONS
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16 | If you think you have been defrauded by a contractor or | ||||||
17 | have any questions,
please bring
it to the attention of your | ||||||
18 | State's Attorney or the Illinois Attorney General's
Office.
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19 | Attorney General Toll-Free Numbers
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20 | Carbondale (800) 243-0607
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21 | Springfield (800) 243-0618
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22 | Chicago (800) 386-5438".
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23 | (Source: P.A. 97-235, eff. 1-1-12.)
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