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| 1 | | representative shall also sign and date the acknowledgment |
| 2 | | form, which
includes the name and address of the home repair |
| 3 | | and remodeling business. The
acknowledgment form shall be in |
| 4 | | duplicate and incorporated into the pamphlet.
The original |
| 5 | | acknowledgment form shall be retained by the contractor and the
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| 6 | | duplicate copy shall be retained within the pamphlet by the |
| 7 | | consumer.
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| 8 | | (b) For any contract for $1,000 or under, any person |
| 9 | | engaging in the
business
of home repair and remodeling shall |
| 10 | | provide to its customers a copy of the
"Home Repair: Know Your |
| 11 | | Consumer Rights" pamphlet. No written acknowledgment
of |
| 12 | | receipt of the pamphlet is required for a contract of $1,000 or |
| 13 | | under.
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| 14 | | (c) The
pamphlet must be a separate
document, in at least |
| 15 | | 12 point type, and in legible ink. The pamphlet shall
read as |
| 16 | | follows:
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| 17 | | "HOME REPAIR: KNOW YOUR CONSUMER RIGHTS
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| 18 | | As you plan for your home repair/improvement project, it is |
| 19 | | important to
ask the right questions in order to protect your |
| 20 | | investment. The tips in this
fact sheet should allow you to |
| 21 | | protect yourself and minimize the possibility
that a |
| 22 | | misunderstanding may occur.
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| 23 | | AVOIDING HOME REPAIR FRAUD
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| 1 | | Please use extreme caution when confronted with the following |
| 2 | | warning signs of
a potential scam:
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| 3 | | (1) Door-to-door salespersons with no local connections |
| 4 | | who offer to do
home repair work for substantially less than |
| 5 | | the market price.
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| 6 | | (2) Solicitations for repair work from a company that lists |
| 7 | | only a
telephone number or a post-office box number to contact, |
| 8 | | particularly if it is
an
out-of-state company.
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| 9 | | (3) Contractors who fail to provide customers references |
| 10 | | when requested.
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| 11 | | (4) Persons offering to inspect your home for free. Do not |
| 12 | | admit anyone
into your home unless he or she can present |
| 13 | | authentic identification
establishing his or her business |
| 14 | | status. When in doubt, do not hesitate to
call the
worker's |
| 15 | | employer to verify his or her identity.
|
| 16 | | (5) Contractors demanding cash payment for a job or who ask |
| 17 | | you to make a
check payable to a person other than the owner or |
| 18 | | company name.
|
| 19 | | (6) Offers from a contractor to drive you to the bank to |
| 20 | | withdraw funds to
pay for the work.
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| 21 | | CONTRACTS
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| 22 | | (1) Get all estimates in writing.
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| 23 | | (2) Do not be induced into signing a contract by |
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| 1 | | high-pressure sales
tactics.
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| 2 | | (3) Never sign a contract with blank spaces or one you do |
| 3 | | not fully
understand. If you are taking out a loan to finance |
| 4 | | the work, do not sign the
contract before your lender approves |
| 5 | | the loan.
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| 6 | | (4) Remember, you have 3 business days (or 15 full business |
| 7 | | days if you are age 65 or older) from the time you sign your
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| 8 | | contract
to cancel any contract if the sale is made at your |
| 9 | | home. The contractor cannot
deprive you of this right by |
| 10 | | initiating work, selling your contract to a
lender, or any |
| 11 | | other tactic.
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| 12 | | (5) If the contractor does business under a name other than |
| 13 | | the
contractor's
real name, the business must either be |
| 14 | | incorporated or registered under the
Assumed Business Name Act. |
| 15 | | Check with the Secretary of State to see if the
business is
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| 16 | | incorporated or with the county clerk to see if the business |
| 17 | | has registered
under the Assumed Business Name Act.
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| 18 | | (6) Homeowners should check with local and county units of |
| 19 | | government to
determine if permits or inspections are required.
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| 20 | | (7) Determine whether the contractor will guarantee his or |
| 21 | | her work and
products.
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| 22 | | (8) Determine whether the contractor has the proper |
| 23 | | insurance.
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| 24 | | (9) Do not sign a certificate of completion or make final |
| 25 | | payment until
the
work is done to your satisfaction.
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| 26 | | (10) Before you pay your contractor, understand that the |
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| 1 | | Mechanics Lien Act requires that you shall request and the |
| 2 | | contractor shall give you a signed and notarized written |
| 3 | | statement (known as a "Sworn Statement") that lists all the |
| 4 | | persons or companies your contractor hired to work on your |
| 5 | | home, their addresses along with the amounts about to be paid, |
| 6 | | and the total amount owed after the payment to those persons or |
| 7 | | companies. |
| 8 | | Suppliers and subcontractors have a right to file a lien |
| 9 | | against your home if they do not get paid for their labor or |
| 10 | | materials. To protect yourself against liens, you should demand |
| 11 | | that your contractor provide you with a Sworn Statement before |
| 12 | | you pay the contractor. You should also obtain lien waivers |
| 13 | | from all contractors and subcontractors if appropriate. You |
| 14 | | should consult with an attorney to learn more about your rights |
| 15 | | and obligations under the Mechanics Lien Act. |
| 16 | | Disclaimer: The contents of this paragraph are required to |
| 17 | | be placed in the pamphlet for consumer guidance and information |
| 18 | | only. The contents of this paragraph are not substantive |
| 19 | | enforceable provisions of the Home Repair and Remodeling Act |
| 20 | | and are not intended to affect the substantive law of the |
| 21 | | Mechanics Lien Act.
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| 22 | | BASIC TERMS TO BE INCLUDED IN A CONTRACT
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| 23 | | (1) Contractor's full name, address, and telephone number. |
| 24 | | Illinois law
requires that
persons selling home repair and |
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| 1 | | improvement services provide their customers
with notice of any |
| 2 | | change to their business name or address that comes about
prior |
| 3 | | to the agreed dates for beginning or completing the work.
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| 4 | | (2) A description of the work to be performed.
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| 5 | | (3) Starting and estimated completion dates.
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| 6 | | (4) Total cost of work to be performed.
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| 7 | | (5) Schedule and method of payment, including down payment, |
| 8 | | subsequent
payments, and final payment.
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| 9 | | (6) A provision stating the grounds for termination of the |
| 10 | | contract by
either party. However, the homeowner must pay the |
| 11 | | contractor for work
completed. If the contractor fails to |
| 12 | | commence or complete work within the
contracted time period, |
| 13 | | the homeowner may cancel and may be entitled to a
refund of any |
| 14 | | down payment
or other payments made towards the work, upon |
| 15 | | written demand by certified mail.
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| 16 | | (7) A provision stating the grounds for termination of the |
| 17 | | contract if you are notified by your insurer that all or any |
| 18 | | part of the claim or contract is not a covered loss under the |
| 19 | | insurance policy, you may cancel the contract by mailing or |
| 20 | | delivering written notice to (name of contractor) at (address |
| 21 | | of contractor's place of business) at any time prior to the |
| 22 | | earlier of midnight on the fifth business day after you have |
| 23 | | received such notice from your insurer or the thirtieth |
| 24 | | business day after receipt of a properly executed proof of loss |
| 25 | | by the insurer from the insured. If you cancel, any payments |
| 26 | | made by you under the contract will be returned to you within |
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| 1 | | 10 business days following receipt by the contractor of your |
| 2 | | cancellation notice. If, however, the contractor has provided |
| 3 | | any goods or services related to a catastrophe, acknowledged |
| 4 | | and agreed to by the insured homeowner in writing to be |
| 5 | | necessary to prevent damage to the premises, the contractor is |
| 6 | | entitled to the reasonable value of such goods and services. |
| 7 | | Homeowners should obtain a copy of the signed contract and |
| 8 | | keep it in a safe
place for reference as needed.
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| 9 | | To file a complaint against a roofing contractor, contact |
| 10 | | the Illinois Department of Financial and Professional |
| 11 | | Regulation at 312-814-6910 or file a complaint directly on its |
| 12 | | website.
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| 13 | | IF YOU THINK YOU HAVE BEEN DEFRAUDED OR YOU HAVE QUESTIONS
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| 14 | | If you think you have been defrauded by a contractor or |
| 15 | | have any questions,
please bring
it to the attention of your |
| 16 | | State's Attorney or the Illinois Attorney General's
Office.
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| 17 | | Attorney General Toll-Free Numbers
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| 18 | | Carbondale (800) 243-0607
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| 19 | | Springfield (800) 243-0618
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| 20 | | Chicago (800) 386-5438".
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| 21 | | (Source: P.A. 100-670, eff. 1-1-19.)
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| 22 | | (815 ILCS 513/22 new) |
| 23 | | Sec. 22. Senior citizen; right of cancellation. A person |
| 24 | | age 65 or older who purchases home repair or remodeling |