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| 1 | AN ACT concerning regulation. | |||||||||||||||||||||||||||
| 2 | Be it enacted by the People of the State of Illinois, | |||||||||||||||||||||||||||
| 3 | represented in the General Assembly: | |||||||||||||||||||||||||||
| 4 | Section 5. The Fair Patient Billing Act is amended by | |||||||||||||||||||||||||||
| 5 | changing Sections 5, 10, and 40 as follows: | |||||||||||||||||||||||||||
| 6 | (210 ILCS 88/5) | |||||||||||||||||||||||||||
| 7 | Sec. 5. Purpose; findings. | |||||||||||||||||||||||||||
| 8 | (a) The purpose of this Act is to advance the prompt and | |||||||||||||||||||||||||||
| 9 | accurate payment of health care services through fair and | |||||||||||||||||||||||||||
| 10 | reasonable billing and collection practices of hospitals. | |||||||||||||||||||||||||||
| 11 | (b) The General Assembly finds that: | |||||||||||||||||||||||||||
| 12 | (1) Medical debts are the cause of an increasing | |||||||||||||||||||||||||||
| 13 | number of bankruptcies in Illinois and are typically | |||||||||||||||||||||||||||
| 14 | associated with severe financial hardship incurred by | |||||||||||||||||||||||||||
| 15 | bankrupt persons and their families. | |||||||||||||||||||||||||||
| 16 | (2) Patients, hospitals, and government bodies alike | |||||||||||||||||||||||||||
| 17 | will benefit from clearly articulated standards regarding | |||||||||||||||||||||||||||
| 18 | fair billing and collection practices for all Illinois | |||||||||||||||||||||||||||
| 19 | hospitals. | |||||||||||||||||||||||||||
| 20 | (3) Hospitals should employ responsible standards when | |||||||||||||||||||||||||||
| 21 | collecting debt from their patients. | |||||||||||||||||||||||||||
| 22 | (4) Patients should be provided sufficient billing | |||||||||||||||||||||||||||
| 23 | information from hospitals to determine the accuracy of | |||||||||||||||||||||||||||
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| 1 | the bills for which they may be financially responsible. | ||||||
| 2 | (5) Patients should be given a fair and reasonable | ||||||
| 3 | opportunity to discuss and assess the accuracy of their | ||||||
| 4 | bill. | ||||||
| 5 | (6) Hospitals should provide patients with timely and | ||||||
| 6 | meaningful access to any financial assistance available | ||||||
| 7 | through the hospital and any public health insurance | ||||||
| 8 | programs for which patients may be eligible to prevent | ||||||
| 9 | patients from ending up with avoidable medical debt. | ||||||
| 10 | Hospitals should assist patients who need financial | ||||||
| 11 | assistance to access it. Patients who are deemed eligible | ||||||
| 12 | for hospital financial assistance or public health | ||||||
| 13 | insurance programs should not be improperly billed, | ||||||
| 14 | steered into payment plans, or sent to collections. | ||||||
| 15 | (7) Hospitals should offer patients the opportunity to | ||||||
| 16 | enter into a reasonable payment plan for their hospital | ||||||
| 17 | care. | ||||||
| 18 | (8) Patients have an obligation to pay for the | ||||||
| 19 | hospital services they receive subject to any discounts or | ||||||
| 20 | free care for which they are eligible under Illinois law. | ||||||
| 21 | (9) Hospitals have an obligation to screen uninsured | ||||||
| 22 | patients before pursuing collection action. To promote the | ||||||
| 23 | general welfare and to mitigate the negative impact that | ||||||
| 24 | medical debt has on accessing and using needed health | ||||||
| 25 | care, hospitals should not attempt to collect a debt from | ||||||
| 26 | an uninsured patient without first adequately screening | ||||||
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| 1 | the patient for public health insurance programs and | ||||||
| 2 | financial assistance available to the patient and | ||||||
| 3 | assisting the patient in obtaining the hospital financial | ||||||
| 4 | assistance for which they are eligible. | ||||||
| 5 | (10) Hospitals are increasingly outsourcing on-site | ||||||
| 6 | health care services to third-party individuals or | ||||||
| 7 | entities without extending the screening, billing, and | ||||||
| 8 | collections protections afforded to hospital patients | ||||||
| 9 | under this Act. A hospital's obligation to patients under | ||||||
| 10 | this Act should continue when a hospital has outsourced or | ||||||
| 11 | otherwise contracted with a third-party individual or | ||||||
| 12 | entity to provide specific health care services within the | ||||||
| 13 | hospital building, or otherwise on the hospital site. | ||||||
| 14 | (Source: P.A. 103-323, eff. 1-1-24.) | ||||||
| 15 | (210 ILCS 88/10) | ||||||
| 16 | Sec. 10. Definitions. As used in this Act: | ||||||
| 17 | "Collection action" means any referral of a bill to a | ||||||
| 18 | collection agency or law firm to collect payment for services | ||||||
| 19 | from a patient or a patient's guarantor for hospital services. | ||||||
| 20 | "Health care plan" means a health insurance company, | ||||||
| 21 | health maintenance organization, preferred provider | ||||||
| 22 | arrangement, or third party administrator authorized in this | ||||||
| 23 | State to issue policies or subscriber contracts or administer | ||||||
| 24 | those policies and contracts that reimburse for inpatient and | ||||||
| 25 | outpatient services provided in a hospital. Health care plan, | ||||||
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| 1 | however, does not include any government-funded program such | ||||||
| 2 | as Medicare or Medicaid, workers' compensation, and accident | ||||||
| 3 | liability insurers. | ||||||
| 4 | "Insured patient" means a patient who is insured by a | ||||||
| 5 | health care plan. | ||||||
| 6 | "Medical debt" means a debt arising from the receipt of | ||||||
| 7 | health care services, products, or devices. | ||||||
| 8 | "Outsource" or "outsourcing" means a business arrangement | ||||||
| 9 | where the hospital has contracted services or functions to be | ||||||
| 10 | performed by an external individual or entity on a contract | ||||||
| 11 | basis, although the services or functions may still be | ||||||
| 12 | performed on the hospital site. "Outsourced" or "outsourcing" | ||||||
| 13 | is distinct from an in-network or out-of-network contracted | ||||||
| 14 | relationship with an insurer described in Section 50. | ||||||
| 15 | "Patient" means the individual receiving services from the | ||||||
| 16 | hospital and any individual who is the guarantor of the | ||||||
| 17 | payment for such services. | ||||||
| 18 | "Public health insurance program" means Medicare; | ||||||
| 19 | Medicaid; medical assistance under the Non-Citizen Victims of | ||||||
| 20 | Trafficking, Torture and Other Serious Crimes program; Health | ||||||
| 21 | Benefit for Immigrant Adults; Health Benefit for Immigrant | ||||||
| 22 | Seniors; All Kids; or other medical assistance programs | ||||||
| 23 | offered by the Department of Healthcare and Family Services. | ||||||
| 24 | "Reasonable payment plan" means a plan to pay a hospital | ||||||
| 25 | bill that is offered to the patient or the patient's legal | ||||||
| 26 | representative and takes into account the patient's available | ||||||
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| 1 | income and assets, the amount owed, and any prior payments. | ||||||
| 2 | "Screen" or "screening" means a process whereby a hospital | ||||||
| 3 | engages with a patient to review and assess the patient's | ||||||
| 4 | potential eligibility for any financial assistance offered by | ||||||
| 5 | the hospital, public health insurance program, or other | ||||||
| 6 | discounted care known to the hospital; informs the patient of | ||||||
| 7 | the hospital's assessment; documents in the patient's record | ||||||
| 8 | the circumstances of the screening; and assists with the | ||||||
| 9 | application for hospital financial assistance. | ||||||
| 10 | "Uninsured patient" means a patient who is not insured by | ||||||
| 11 | a health care plan and is not a beneficiary under a | ||||||
| 12 | government-funded program, workers' compensation, or accident | ||||||
| 13 | liability insurance. | ||||||
| 14 | (Source: P.A. 103-323, eff. 1-1-24.) | ||||||
| 15 | (210 ILCS 88/40) | ||||||
| 16 | Sec. 40. Hospital agents; outsourced health care services | ||||||
| 17 | on-site. | ||||||
| 18 | (a) The hospital must ensure that any external collection | ||||||
| 19 | agency, law firm, or individual engaged by the hospital to | ||||||
| 20 | obtain payment of outstanding bills for hospital services | ||||||
| 21 | agrees in writing to comply with the collections provisions of | ||||||
| 22 | this Act. | ||||||
| 23 | (b) The hospital's obligation to patients under this Act | ||||||
| 24 | shall cover all health care services, including, but not | ||||||
| 25 | limited to, on-site health care services provided by a | ||||||
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| 1 | non-hospital entity. | ||||||
| 2 | (c) In the event the hospital outsources health care | ||||||
| 3 | services to an individual or entity that is separate from the | ||||||
| 4 | hospital within the hospital facility or otherwise on the | ||||||
| 5 | hospital site, the hospital's obligations under this Act | ||||||
| 6 | continue as though the hospital had provided the health care | ||||||
| 7 | services. | ||||||
| 8 | (d) The hospital must ensure that the individual or entity | ||||||
| 9 | contracted to provide health care services agrees in writing | ||||||
| 10 | to operate under the hospital's financial assistance policy, | ||||||
| 11 | screening obligations, collections provisions, and all other | ||||||
| 12 | provisions of this Act. | ||||||
| 13 | (e) The hospital is responsible for ensuring a hospital | ||||||
| 14 | agent or on-site provider of outsourced health care services | ||||||
| 15 | complies with this Act. | ||||||
| 16 | (Source: P.A. 94-885, eff. 1-1-07.) | ||||||
| 17 | Section 10. The Hospital Uninsured Patient Discount Act is | ||||||
| 18 | amended by changing Sections 5 and 10 as follows: | ||||||
| 19 | (210 ILCS 89/5) | ||||||
| 20 | Sec. 5. Definitions. As used in this Act: | ||||||
| 21 | "Community health center" means a federally qualified | ||||||
| 22 | health center as defined in Section 1905(l)(2)(B) of the | ||||||
| 23 | federal Social Security Act or a federally qualified health | ||||||
| 24 | center look-alike. | ||||||
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| 1 | "Cost to charge ratio" means the ratio of a hospital's | ||||||
| 2 | costs to its charges taken from its most recently filed | ||||||
| 3 | Medicare cost report (CMS 2552-96 Worksheet C, Part I, PPS | ||||||
| 4 | Inpatient Ratios). | ||||||
| 5 | "Critical Access Hospital" means a hospital that is | ||||||
| 6 | designated as such under the federal Medicare Rural Hospital | ||||||
| 7 | Flexibility Program. | ||||||
| 8 | "Family income" means the sum of a family's annual | ||||||
| 9 | earnings and cash benefits from all sources before taxes, less | ||||||
| 10 | payments made for child support. | ||||||
| 11 | "Federal poverty income guidelines" means the poverty | ||||||
| 12 | guidelines updated periodically in the Federal Register by the | ||||||
| 13 | United States Department of Health and Human Services under | ||||||
| 14 | authority of 42 U.S.C. 9902(2). | ||||||
| 15 | "Financial assistance" means a discount provided to a | ||||||
| 16 | patient under the terms and conditions a hospital offers to | ||||||
| 17 | qualified patients or as required by law. | ||||||
| 18 | "Free and charitable clinic" means a 501(c)(3) tax-exempt | ||||||
| 19 | health care organization providing health services to | ||||||
| 20 | low-income uninsured or underinsured individuals that is | ||||||
| 21 | recognized by either the Illinois Association of Free and | ||||||
| 22 | Charitable Clinics or the National Association of Free and | ||||||
| 23 | Charitable Clinics. | ||||||
| 24 | "Guaranteed income program" means a publicly or privately | ||||||
| 25 | funded program that provides one-time or recurring | ||||||
| 26 | unconditional cash transfers or payments, or gifts to | ||||||
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| 1 | individuals or households, for a defined number of months or | ||||||
| 2 | years for the purposes of reducing poverty, promoting economic | ||||||
| 3 | mobility, or increasing the financial stability of Illinois | ||||||
| 4 | residents. | ||||||
| 5 | "Health care services" means any medically necessary | ||||||
| 6 | inpatient or outpatient hospital service, including | ||||||
| 7 | pharmaceuticals or supplies provided by a hospital to a | ||||||
| 8 | patient. | ||||||
| 9 | "Hospital" means any facility or institution required to | ||||||
| 10 | be licensed pursuant to the Hospital Licensing Act or operated | ||||||
| 11 | under the University of Illinois Hospital Act. | ||||||
| 12 | "Illinois resident" means any person who lives in Illinois | ||||||
| 13 | and who intends to remain living in Illinois indefinitely. | ||||||
| 14 | Relocation to Illinois for the sole purpose of receiving | ||||||
| 15 | health care benefits does not satisfy the residency | ||||||
| 16 | requirement under this Act. | ||||||
| 17 | "Medically necessary" means any inpatient or outpatient | ||||||
| 18 | hospital service, including pharmaceuticals or supplies | ||||||
| 19 | provided by a hospital to a patient, covered under Title XVIII | ||||||
| 20 | of the federal Social Security Act for beneficiaries with the | ||||||
| 21 | same clinical presentation as the uninsured patient. A | ||||||
| 22 | "medically necessary" service does not include any of the | ||||||
| 23 | following: | ||||||
| 24 | (1) Non-medical services such as social and vocational | ||||||
| 25 | services. | ||||||
| 26 | (2) Elective cosmetic surgery, but not plastic surgery | ||||||
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| 1 | designed to correct disfigurement caused by injury, | ||||||
| 2 | illness, or congenital defect or deformity. | ||||||
| 3 | "Outsource" or "outsourcing" means a business arrangement | ||||||
| 4 | where the hospital has contracted services or functions to be | ||||||
| 5 | performed by an external individual or entity on a contract | ||||||
| 6 | basis, although the services or functions may still be | ||||||
| 7 | performed on the hospital site. | ||||||
| 8 | "Rural hospital" means a hospital that is located outside | ||||||
| 9 | a metropolitan statistical area. | ||||||
| 10 | "Uninsured discount" means a hospital's charges multiplied | ||||||
| 11 | by the uninsured discount factor. | ||||||
| 12 | "Uninsured discount factor" means 1.0 less the product of | ||||||
| 13 | a hospital's cost to charge ratio multiplied by 1.35. | ||||||
| 14 | "Uninsured patient" means an Illinois resident who is a | ||||||
| 15 | patient of a hospital and is not covered under a policy of | ||||||
| 16 | health insurance and is not a beneficiary under a public or | ||||||
| 17 | private health insurance, health benefit, or other health | ||||||
| 18 | coverage program, including high deductible health insurance | ||||||
| 19 | plans, workers' compensation, accident liability insurance, or | ||||||
| 20 | other third party liability. | ||||||
| 21 | (Source: P.A. 102-581, eff. 1-1-22; 103-492, eff. 1-1-24.) | ||||||
| 22 | (210 ILCS 89/10) | ||||||
| 23 | Sec. 10. Uninsured patient discounts. | ||||||
| 24 | (a) Eligibility. | ||||||
| 25 | (1) A hospital, other than a rural hospital or | ||||||
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| 1 | Critical Access Hospital, shall provide a discount from | ||||||
| 2 | its charges to any uninsured patient who applies for a | ||||||
| 3 | discount and has family income of not more than 600% of the | ||||||
| 4 | federal poverty income guidelines for all medically | ||||||
| 5 | necessary health care services exceeding $150 in any one | ||||||
| 6 | inpatient admission or outpatient encounter. | ||||||
| 7 | (2) A hospital, other than a rural hospital or | ||||||
| 8 | Critical Access Hospital, shall provide a charitable | ||||||
| 9 | discount of 100% of its charges for all medically | ||||||
| 10 | necessary health care services exceeding $150 in any one | ||||||
| 11 | inpatient admission or outpatient encounter to any | ||||||
| 12 | uninsured patient who applies for a discount and has | ||||||
| 13 | family income of not more than 200% of the federal poverty | ||||||
| 14 | income guidelines. | ||||||
| 15 | (3) A rural hospital or Critical Access Hospital shall | ||||||
| 16 | provide a discount from its charges to any uninsured | ||||||
| 17 | patient who applies for a discount and has annual family | ||||||
| 18 | income of not more than 300% of the federal poverty income | ||||||
| 19 | guidelines for all medically necessary health care | ||||||
| 20 | services exceeding $300 in any one inpatient admission or | ||||||
| 21 | outpatient encounter. | ||||||
| 22 | (4) A rural hospital or Critical Access Hospital shall | ||||||
| 23 | provide a charitable discount of 100% of its charges for | ||||||
| 24 | all medically necessary health care services exceeding | ||||||
| 25 | $300 in any one inpatient admission or outpatient | ||||||
| 26 | encounter to any uninsured patient who applies for a | ||||||
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| 1 | discount and has family income of not more than 125% of the | ||||||
| 2 | federal poverty income guidelines. | ||||||
| 3 | (5) In determining eligibility under this Act, a | ||||||
| 4 | hospital subject to this Act shall exclude from | ||||||
| 5 | consideration any unconditional cash transfers, payments, | ||||||
| 6 | or gifts received under a guaranteed income program if: | ||||||
| 7 | (A) such cash transfers, payments, or gifts are | ||||||
| 8 | excluded from consideration for determining | ||||||
| 9 | eligibility under public health insurance programs | ||||||
| 10 | administered by the State in which the State has the | ||||||
| 11 | authority to waive guaranteed income; and | ||||||
| 12 | (B) the guaranteed income program is a program for | ||||||
| 13 | a defined number of months or years designed to reduce | ||||||
| 14 | poverty, promote social mobility, or increase | ||||||
| 15 | financial stability for program participants and if | ||||||
| 16 | there is an explicit plan to collect data. | ||||||
| 17 | This paragraph is inoperative on and after July 1, | ||||||
| 18 | 2026. | ||||||
| 19 | (b) Discount. For all health care services exceeding $300 | ||||||
| 20 | in any one inpatient admission or outpatient encounter, a | ||||||
| 21 | hospital shall not collect from an uninsured patient, deemed | ||||||
| 22 | eligible under subsection (a), more than its charges less the | ||||||
| 23 | amount of the uninsured discount. | ||||||
| 24 | (c) Maximum Collectible Amount. | ||||||
| 25 | (1) The maximum amount that may be collected in a | ||||||
| 26 | 12-month period for health care services provided by the | ||||||
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| 1 | hospital from a patient determined by that hospital to be | ||||||
| 2 | eligible under subsection (a) is 20% of the patient's | ||||||
| 3 | family income, and is subject to the patient's continued | ||||||
| 4 | eligibility under this Act. | ||||||
| 5 | (2) The 12-month period to which the maximum amount | ||||||
| 6 | applies shall begin on the first date, after the effective | ||||||
| 7 | date of this Act, an uninsured patient receives health | ||||||
| 8 | care services that are determined to be eligible for the | ||||||
| 9 | uninsured discount at that hospital. | ||||||
| 10 | (3) To be eligible to have this maximum amount applied | ||||||
| 11 | to subsequent charges, the uninsured patient shall inform | ||||||
| 12 | the hospital in subsequent inpatient admissions or | ||||||
| 13 | outpatient encounters that the patient has previously | ||||||
| 14 | received health care services from that hospital and was | ||||||
| 15 | determined to be entitled to the uninsured discount. The | ||||||
| 16 | availability of the maximum collectible amount shall be | ||||||
| 17 | included in the hospital's financial assistance | ||||||
| 18 | information provided to uninsured patients. | ||||||
| 19 | (4) Hospitals may adopt policies to exclude an | ||||||
| 20 | uninsured patient from the application of subdivision | ||||||
| 21 | (c)(1) when the patient owns assets having a value in | ||||||
| 22 | excess of 600% of the federal poverty level for hospitals | ||||||
| 23 | in a metropolitan statistical area or owns assets having a | ||||||
| 24 | value in excess of 300% of the federal poverty level for | ||||||
| 25 | Critical Access Hospitals or hospitals outside a | ||||||
| 26 | metropolitan statistical area, not counting the following | ||||||
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| 1 | assets: the uninsured patient's primary residence; | ||||||
| 2 | personal property exempt from judgment under Section | ||||||
| 3 | 12-1001 of the Code of Civil Procedure; or any amounts | ||||||
| 4 | held in a pension or retirement plan, provided, however, | ||||||
| 5 | that distributions and payments from pension or retirement | ||||||
| 6 | plans may be included as income for the purposes of this | ||||||
| 7 | Act. | ||||||
| 8 | (d) Each hospital bill, invoice, or other summary of | ||||||
| 9 | charges to an uninsured patient shall include with it, or on | ||||||
| 10 | it, a prominent statement that an uninsured patient who meets | ||||||
| 11 | certain income requirements may qualify for an uninsured | ||||||
| 12 | discount and information regarding how an uninsured patient | ||||||
| 13 | may apply for consideration under the hospital's financial | ||||||
| 14 | assistance policy. The hospital's financial assistance | ||||||
| 15 | application shall include language that directs the uninsured | ||||||
| 16 | patient to contact the hospital's financial counseling | ||||||
| 17 | department with questions or concerns, along with contact | ||||||
| 18 | information for the financial counseling department, and shall | ||||||
| 19 | state: "Complaints or concerns with the uninsured patient | ||||||
| 20 | discount application process or hospital financial assistance | ||||||
| 21 | process may be reported to the Health Care Bureau of the | ||||||
| 22 | Illinois Attorney General.". A website, phone number, or both | ||||||
| 23 | provided by the Attorney General shall be included with this | ||||||
| 24 | statement. | ||||||
| 25 | (e) In the event the hospital contracts with a third-party | ||||||
| 26 | individual or entity that is separate from the hospital to | ||||||
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| |||||||
| 1 | provide health care services within the hospital facility or | ||||||
| 2 | otherwise on the hospital site, the hospital's obligations | ||||||
| 3 | under this Act continue as though the hospital itself provided | ||||||
| 4 | the health care services. The hospital shall include charges | ||||||
| 5 | from the third-party individual or entity when calculating the | ||||||
| 6 | charge, discount, or collectible amount applicable under this | ||||||
| 7 | Act. | ||||||
| 8 | (f) The hospital's obligation to patients under this Act | ||||||
| 9 | covers all health care services, including, but not limited | ||||||
| 10 | to, outsourced on-site health care services provided by a | ||||||
| 11 | non-hospital entity. | ||||||
| 12 | (g) The hospital must ensure that the individual or entity | ||||||
| 13 | contracted to provide health care services agrees in writing | ||||||
| 14 | to operate under the hospital's uninsured patient discount and | ||||||
| 15 | all other provisions of this Act. | ||||||
| 16 | (h) The hospital is responsible for ensuring a hospital | ||||||
| 17 | agent or on-site provider of outsourced health care services | ||||||
| 18 | complies with this Act. | ||||||
| 19 | (Source: P.A. 102-581, eff. 1-1-22; 103-492, eff. 1-1-24.) | ||||||