|
| | 104TH GENERAL ASSEMBLY
State of Illinois
2025 and 2026 HB4468 Introduced 1/20/2026, by Rep. Hoan Huynh SYNOPSIS AS INTRODUCED: | | 815 ILCS 601/5 | | 815 ILCS 601/10 | |
| Amends the Automatic Contract Renewal Act. Provides that any person, firm, partnership, association, or corporation that sells or offers to sell any products or services to a consumer pursuant to a contract, where such contract automatically renews unless the consumer cancels the contract, shall provide a simple cancellation mechanism to the consumer. |
| |
| | A BILL FOR |
|
|
| | HB4468 | | LRB104 15286 SPS 28440 b |
|
|
| 1 | | AN ACT concerning business. |
| 2 | | Be it enacted by the People of the State of Illinois, |
| 3 | | represented in the General Assembly: |
| 4 | | Section 5. The Automatic Contract Renewal Act is amended |
| 5 | | by changing Sections 5 and 10 as follows: |
| 6 | | (815 ILCS 601/5) |
| 7 | | Sec. 5. Definitions. In this Act: |
| 8 | | "Automatic renewal offer terms" means the following clear |
| 9 | | and conspicuous disclosures: |
| 10 | | (1) that the paid subscription or purchasing agreement |
| 11 | | will continue until the consumer cancels; |
| 12 | | (2) the timeframe in which the consumer must cancel in |
| 13 | | order to avoid being charged for a subsequent term; |
| 14 | | (3) the recurring charges that will be charged to the |
| 15 | | consumer's credit or debit card or payment account with a |
| 16 | | third party as part of the automatic renewal contract, and |
| 17 | | that the amount of the charge may change, if that is the |
| 18 | | case, and the amount to which the charge will change, if |
| 19 | | known; |
| 20 | | (4) the length of the automatic renewal term or that |
| 21 | | the service is continuous, unless the length of the term |
| 22 | | is chosen by the consumer; and |
| 23 | | (5) the minimum purchase obligation, if any. |
|
| | HB4468 | - 2 - | LRB104 15286 SPS 28440 b |
|
|
| 1 | | "Clear and conspicuous" means in larger type than the |
| 2 | | surrounding text, or in contrasting type, font, or color to |
| 3 | | the surrounding text of the same size, or set off from the |
| 4 | | surrounding text of the same size by symbols or other marks, in |
| 5 | | a manner that clearly calls attention to the language. In the |
| 6 | | case of an audio disclosure, "clear and conspicuous" means in |
| 7 | | a volume and cadence sufficient to be readily audible and |
| 8 | | understandable. |
| 9 | | "Contract" means a written agreement between 2 or more |
| 10 | | parties. |
| 11 | | "Parties" includes individuals and other legal entities, |
| 12 | | but does not include the federal government, this State or |
| 13 | | another state, or a unit of local government. |
| 14 | | "Simple cancellation mechanism" means a mechanism that: |
| 15 | | (1) immediately stops recurring charges; (2) is as simple to |
| 16 | | use as the mechanism the consumer used to consent to the |
| 17 | | negative option features of a contract; and (3) is readily |
| 18 | | accessible through the same medium the consumer used to |
| 19 | | provide that consent. |
| 20 | | (Source: P.A. 102-558, eff. 8-20-21; 103-70, eff. 1-1-24.) |
| 21 | | (815 ILCS 601/10) |
| 22 | | Sec. 10. Automatic renewal; requirements. |
| 23 | | (a) Any person, firm, partnership, association, or |
| 24 | | corporation that sells or offers to sell any products or |
| 25 | | services to a consumer pursuant to a contract, where such |
|
| | HB4468 | - 3 - | LRB104 15286 SPS 28440 b |
|
|
| 1 | | contract automatically renews unless the consumer cancels the |
| 2 | | contract, shall: |
| 3 | | (i) disclose the automatic renewal offer terms clearly |
| 4 | | and conspicuously in the contract before the subscription |
| 5 | | or purchasing agreement is fulfilled and in visual |
| 6 | | proximity, or in the case of an offer conveyed by voice, in |
| 7 | | temporal proximity, to the request for consent to the |
| 8 | | offer; |
| 9 | | (ii) not charge the consumer's credit or debit card or |
| 10 | | other payment mechanism for an automatic renewal service |
| 11 | | without first obtaining the consumer's consent to the |
| 12 | | contract containing the automatic renewal offer terms; |
| 13 | | (iii) provide an acknowledgment that includes the |
| 14 | | automatic renewal offer terms, cancellation policy, and |
| 15 | | information regarding how to cancel, which may be |
| 16 | | accomplished by linking to a resource that provides |
| 17 | | instructions that account for different platforms and |
| 18 | | services, in a manner that is capable of being retained by |
| 19 | | the consumer; and |
| 20 | | (iv) if the offer includes a free gift or trial, |
| 21 | | disclose how to cancel the contract, which may be |
| 22 | | accomplished by linking to a resource that provides |
| 23 | | instructions that account for different platforms and |
| 24 | | services, and allow the consumer to cancel before the |
| 25 | | consumer pays for the good or services. |
| 26 | | (a-5) Any person, firm, partnership, association, or |
|
| | HB4468 | - 4 - | LRB104 15286 SPS 28440 b |
|
|
| 1 | | corporation that sells or offers to sell any products or |
| 2 | | services to a consumer pursuant to a contract that includes a |
| 3 | | free trial or a promotional period of the product or service |
| 4 | | that lasts 15 days or longer, where such contract |
| 5 | | automatically renews unless the consumer cancels the contract, |
| 6 | | shall notify the consumer during the free trial or the |
| 7 | | promotional period no less than 3 days before the cancellation |
| 8 | | deadline as described by the automatic renewal offer terms. |
| 9 | | The person, firm, partnership, association, or corporation |
| 10 | | shall send the notice in a method in which the consumer is |
| 11 | | accustomed to interacting with the person, firm, partnership, |
| 12 | | association, or corporation. |
| 13 | | (b) Any person, firm, partnership, association, or |
| 14 | | corporation that sells or offers to sell any products or |
| 15 | | services to a consumer pursuant to a contract, where such |
| 16 | | contract term is a specified term of 12 months or more, and |
| 17 | | where such contract automatically renews for a specified term |
| 18 | | of more than one month unless the consumer cancels the |
| 19 | | contract, shall notify the consumer in writing of the |
| 20 | | automatic renewal. Written notice shall be provided to the |
| 21 | | consumer no less than 30 days and no more than 60 days before |
| 22 | | the cancellation deadline pursuant to the automatic renewal |
| 23 | | offer terms. Such written notice shall disclose clearly and |
| 24 | | conspicuously, in a retainable form: |
| 25 | | (i) that unless the consumer cancels the contract it |
| 26 | | will automatically renew; |
|
| | HB4468 | - 5 - | LRB104 15286 SPS 28440 b |
|
|
| 1 | | (ii) a mechanism for cancelling the contract, which |
| 2 | | shall be offered in a manner in which the consumer |
| 3 | | commonly interacts with the business; and |
| 4 | | (iii) the deadline by which the consumer must cancel |
| 5 | | in order to avoid being charged for a subsequent term. |
| 6 | | (b-5) A person, firm, partnership, association, or |
| 7 | | corporation that makes an automatic renewal offer or |
| 8 | | continuous service offer online shall provide a toll-free |
| 9 | | telephone number, electronic mail address, a postal address if |
| 10 | | the seller directly bills the consumer, or another |
| 11 | | cost-effective, timely, and easy-to-use mechanism for |
| 12 | | cancellation that shall be described in the notice required in |
| 13 | | subsection (b). A consumer who accepts an automatic renewal or |
| 14 | | continuous service offer online must be allowed to terminate |
| 15 | | the automatic renewal or continuous service exclusively |
| 16 | | online, which may include a termination email formatted and |
| 17 | | provided by the business that a consumer can send to the |
| 18 | | business without additional information, or a link to a |
| 19 | | website or other online service consumers can use to cancel. |
| 20 | | (b-10) Any person, firm, partnership, association, or |
| 21 | | corporation that sells or offers to sell any products or |
| 22 | | services to a consumer pursuant to a contract, where such |
| 23 | | contract automatically renews unless the consumer cancels the |
| 24 | | contract, shall provide a simple cancellation mechanism to the |
| 25 | | consumer. |
| 26 | | (c) A person, firm, partnership, association, or |
|
| | HB4468 | - 6 - | LRB104 15286 SPS 28440 b |
|
|
| 1 | | corporation will not be liable for a violation of this Act or |
| 2 | | the Consumer Fraud and Deceptive Business Practices Act if |
| 3 | | such person, firm, partnership, association, or corporation |
| 4 | | demonstrates that, as part of its routine business practice: |
| 5 | | (i) it has established and implemented written |
| 6 | | procedures to comply with this Act and enforces compliance |
| 7 | | with the procedures; |
| 8 | | (ii) any failure to comply with this Act is the result |
| 9 | | of error; and |
| 10 | | (iii) where an error has caused a failure to comply |
| 11 | | with this Act, it provides a full refund or credit for all |
| 12 | | amounts billed to or paid by the consumer from the date of |
| 13 | | the renewal until the date of the termination of the |
| 14 | | account, or the date of the subsequent notice of renewal, |
| 15 | | whichever occurs first. |
| 16 | | (Source: P.A. 102-517, eff. 1-1-22; 103-70, eff. 1-1-24; |
| 17 | | 103-919, eff. 1-1-25.) |