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| 1 | AN ACT concerning State government. | |||||||||||||||||||
| 2 | Be it enacted by the People of the State of Illinois, | |||||||||||||||||||
| 3 | represented in the General Assembly: | |||||||||||||||||||
| 4 | Section 5. The Children and Family Services Act is amended | |||||||||||||||||||
| 5 | by changing Section 35.7 as follows: | |||||||||||||||||||
| 6 | (20 ILCS 505/35.7) | |||||||||||||||||||
| 7 | Sec. 35.7. Strengthening Best Practices Error Reduction | |||||||||||||||||||
| 8 | Implementations Plans; Inspector General. | |||||||||||||||||||
| 9 | (a) The Inspector General of the Department of Children | |||||||||||||||||||
| 10 | and Family Services shall develop Strengthening Best Practices | |||||||||||||||||||
| 11 | Error Reduction Implementation Plans, as necessary, informed | |||||||||||||||||||
| 12 | by principles of safety science, for the purpose of reducing | |||||||||||||||||||
| 13 | child fatalities and serious harm. These plans shall be guided | |||||||||||||||||||
| 14 | by patterns, findings, and recommendations, to remedy patterns | |||||||||||||||||||
| 15 | of errors or problematic practices that compromise or threaten | |||||||||||||||||||
| 16 | the safety of children as identified in the DCFS Office of the | |||||||||||||||||||
| 17 | Inspector General (OIG) death or serious injury investigations | |||||||||||||||||||
| 18 | and Child Death Review Teams recommendations. The | |||||||||||||||||||
| 19 | Strengthening Best Practices Plans shall address the systemic | |||||||||||||||||||
| 20 | and organizational conditions that contribute to child | |||||||||||||||||||
| 21 | fatalities and serious harm. The Error Reduction | |||||||||||||||||||
| 22 | Implementation Plans shall include both training and on-site | |||||||||||||||||||
| 23 | components. The Inspector General shall submit proposed | |||||||||||||||||||
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| 1 | Strengthening Best Practices Error Reduction Implementation | ||||||
| 2 | Plans to the Director for review. The Director may approve the | ||||||
| 3 | plans submitted, or approve plans amended by the Office of the | ||||||
| 4 | Inspector General, taking into consideration policies and | ||||||
| 5 | procedures that govern the function and performance of any | ||||||
| 6 | affected frontline staff. The Director shall document the | ||||||
| 7 | basis for disapproval of any submitted or amended plan. The | ||||||
| 8 | Strengthening Best Practices Plans shall include compliance | ||||||
| 9 | provisions, which specify methods for implementing, | ||||||
| 10 | monitoring, and evaluating recommendations. The Department | ||||||
| 11 | shall deploy Error Reduction Safety Teams to implement the | ||||||
| 12 | Error Reduction Implementation Plans. The Error Reduction | ||||||
| 13 | Safety Teams shall be composed of Quality Assurance and | ||||||
| 14 | Division of Training staff to implement hands-on training and | ||||||
| 15 | Error Reduction Implementation Plans. The teams shall work in | ||||||
| 16 | the offices of the Department or of agencies, or both, as | ||||||
| 17 | required by the Error Reduction Implementation Plans, and | ||||||
| 18 | shall work to ensure that systems are in place to continue | ||||||
| 19 | reform efforts after the departure of the teams. The Director | ||||||
| 20 | shall develop a method to ensure consistent compliance with | ||||||
| 21 | any Error Reduction Implementation Plans, the provisions of | ||||||
| 22 | which shall be incorporated into the plan. | ||||||
| 23 | (b) (Blank). Quality Assurance shall prepare public | ||||||
| 24 | reports annually detailing the following: the substance of any | ||||||
| 25 | Error Reduction Implementation Plan approved; any deviations | ||||||
| 26 | from the Error Reduction Plan; whether adequate staff was | ||||||
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| 1 | available to perform functions necessary to the Error | ||||||
| 2 | Reduction Implementation Plan, including identification and | ||||||
| 3 | reporting of any staff needs; other problems noted or barriers | ||||||
| 4 | to implementing the Error Reduction Implementation Plan; and | ||||||
| 5 | recommendations for additional training, amendments to rules | ||||||
| 6 | and procedures, or other systemic reform identified by the | ||||||
| 7 | teams. Quality Assurance shall work with affected frontline | ||||||
| 8 | staff to implement provisions of the approved Error Reduction | ||||||
| 9 | Implementation Plans related to staff function and | ||||||
| 10 | performance. | ||||||
| 11 | (c) The OIG, in collaboration with the Department, Error | ||||||
| 12 | Reduction Teams shall implement training and reform protocols | ||||||
| 13 | through incubating change in each region, Department office, | ||||||
| 14 | or Child Welfare Contributing Agency purchase of service | ||||||
| 15 | office, as required. The teams shall administer hands-on | ||||||
| 16 | assistance, supervision, and management while ensuring that | ||||||
| 17 | the office, region, or agency develops the skills and systems | ||||||
| 18 | necessary to incorporate changes on a permanent basis. For | ||||||
| 19 | each Error Reduction Implementation Plan, the Team shall | ||||||
| 20 | determine whether adequate staff is available to fulfill the | ||||||
| 21 | Error Reduction Implementation Plan, provide case-by-case | ||||||
| 22 | supervision to ensure that the plan is implemented, and ensure | ||||||
| 23 | that management puts systems in place to enable the reforms to | ||||||
| 24 | continue. Error Reduction Teams shall work with affected | ||||||
| 25 | frontline staff to ensure that provisions of the approved | ||||||
| 26 | Error Reduction Implementation Plans relating to staff | ||||||
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| 1 | functions and performance are achieved to effect necessary | ||||||
| 2 | reforms. | ||||||
| 3 | (d) The OIG shall develop and submit new Strengthening | ||||||
| 4 | Best Practices Error Reduction Implementation Plans as | ||||||
| 5 | necessary. To implement each Strengthening Best Practices | ||||||
| 6 | Error Reduction Implementation Plan, as approved by the | ||||||
| 7 | Director, the OIG shall work with staff Quality Assurance | ||||||
| 8 | members of the Error Reduction Teams designated by the | ||||||
| 9 | Department to deliver the training curriculum. The teams shall | ||||||
| 10 | be comprised of staff from Quality Assurance and Training. | ||||||
| 11 | Training shall work with the OIG and with the child death | ||||||
| 12 | review teams to develop a curriculum to address errors | ||||||
| 13 | identified that compromise the safety of children. Following | ||||||
| 14 | the training roll-out, the Teams shall work on-site in | ||||||
| 15 | identified offices. The Teams shall review and supervise all | ||||||
| 16 | work relevant to the Error Reduction Implementation Plan. | ||||||
| 17 | Quality Assurance shall identify outcome measures and track | ||||||
| 18 | compliance with the training curriculum. Each quarter, Quality | ||||||
| 19 | Assurance shall prepare a report detailing compliance with the | ||||||
| 20 | Error Reduction Implementation Plan and alert the Director to | ||||||
| 21 | staffing needs or other needs to accomplish the goals of the | ||||||
| 22 | Error Reduction Implementation Plan. The report shall be | ||||||
| 23 | transmitted to the Director, the OIG, and all management staff | ||||||
| 24 | involved in the Error Reduction Implementation Plan. | ||||||
| 25 | (e) The OIG shall include a review of the implementation | ||||||
| 26 | and evaluation of the Strengthening Best Practices Plans from | ||||||
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| 1 | the previous fiscal year, as necessary, in the OIG Annual | ||||||
| 2 | Report provided to the General Assembly and Governor in | ||||||
| 3 | accordance with subsection (h) of Section 35.5. The Director | ||||||
| 4 | shall review quarterly Quality Assurance reports and determine | ||||||
| 5 | adherence to the Error Reduction Implementation Plan using | ||||||
| 6 | criteria and standards developed by the Department. | ||||||
| 7 | (Source: P.A. 100-863, eff. 8-14-18.) | ||||||