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| | 104TH GENERAL ASSEMBLY
State of Illinois
2025 and 2026 HB4709 Introduced , by Rep. Rita Mayfield SYNOPSIS AS INTRODUCED: | | New Act | | 215 ILCS 5/356z.66 | | 215 ILCS 5/370c | from Ch. 73, par. 982c | 215 ILCS 124/10 | | 305 ILCS 5/5-5.12e | | 215 ILCS 200/Act rep. | |
| Creates the Standardized Prior Authorization Act. Requires a health insurance issuer to maintain a complete list of services for which prior authorization is required and to make any current prior authorization requirements and restrictions readily accessible and conspicuously posted on its website or online portals to enrollees, health care professionals, and health care providers. Sets forth further provisions concerning disclosure and review of prior authorization requirements; standard prior authorizations; expedited prior authorizations; notifications of adverse determinations; appeals of adverse determinations; prohibitions on revocation of prior authorization and nonpayment by a health insurance issuer; the length of approvals; approvals for chronic conditions; continuity of prior approvals; and enforcement and administration of the Act. Requires a health insurance issuer to periodically review its prior authorization requirements and consider removal of prior authorization requirements. Provides that a failure by a health insurance issuer to comply with the deadlines and other requirements specified in the Act shall result in any health care services subject to review to be automatically deemed authorized by the health insurance issuer or its contracted private review agent. Establishes reporting and notification requirements for health insurance issuers. Grants rulemaking authority to the Department of Insurance. Repeals the Prior Authorization Reform Act. Amends the Illinois Insurance Code and the Illinois Public Aid Code to make conforming changes. Effective January 1, 2027. |
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| | A BILL FOR |
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| | HB4709 | | LRB104 17431 BAB 30856 b |
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| 1 | | AN ACT concerning regulation. |
| 2 | | Be it enacted by the People of the State of Illinois, |
| 3 | | represented in the General Assembly: |
| 4 | | Section 1. Short title. This Act may be cited as the |
| 5 | | Standardized Prior Authorization Act. |
| 6 | | Section 5. Purpose. The purpose of this Act is to regulate |
| 7 | | prior authorization by: |
| 8 | | (1) protecting the health care professional-patient |
| 9 | | relationship from unreasonable third-party interference; |
| 10 | | (2) preventing prior authorization programs from |
| 11 | | hindering the independent medical judgment of a physician |
| 12 | | or other health care provider; and |
| 13 | | (3) ensuring the transparency of a fair and consistent |
| 14 | | process for health care providers and their patients. |
| 15 | | Section 10. Applicability and scope. This Act applies to |
| 16 | | health insurance coverage as defined in the Illinois Health |
| 17 | | Insurance Portability and Accountability Act, and policies |
| 18 | | issued or delivered in this State to the Department of |
| 19 | | Healthcare and Family Services and providing coverage to |
| 20 | | persons who are enrolled under Article V of the Illinois |
| 21 | | Public Aid Code or under the Children's Health Insurance |
| 22 | | Program Act, amended, delivered, issued, or renewed on or |
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| 1 | | after the effective date of this Act, except employee or |
| 2 | | employer self-insured health benefit plans under the federal |
| 3 | | Employee Retirement Income Security Act of 1974 or health care |
| 4 | | provided pursuant to the Workers' Compensation Act or the |
| 5 | | Workers' Occupational Diseases Act. This Act does not diminish |
| 6 | | a health care plan's duties and responsibilities under other |
| 7 | | federal or State law or rules adopted pursuant to those laws. |
| 8 | | This Act is not intended to alter or impede the provisions of |
| 9 | | any consent decree or judicial order to which the State or any |
| 10 | | of its agencies is a party. |
| 11 | | Section 15. Definitions. In this Act, unless the context |
| 12 | | requires otherwise: |
| 13 | | "Adverse determination" means a determination by a health |
| 14 | | insurance issuer that, based on the information provided, a |
| 15 | | pre-service request for a benefit under the health insurance |
| 16 | | issuer's health benefit plan upon application of any |
| 17 | | utilization review technique does not meet the health |
| 18 | | insurance issuer's requirements for medical necessity, |
| 19 | | appropriateness, health care setting, level of care, or |
| 20 | | effectiveness or is determined to be experimental or |
| 21 | | investigational and the requested benefit is therefore denied. |
| 22 | | "Appeal" means a formal request, either orally or in |
| 23 | | writing, to reconsider an adverse determination. |
| 24 | | "Approval" means a determination by a health insurance |
| 25 | | issuer that a health care service has been reviewed and, based |
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| 1 | | on the information provided, satisfies the health insurance |
| 2 | | issuer's requirements for medical necessity and |
| 3 | | appropriateness. |
| 4 | | "Clinical review criteria" means the written screening |
| 5 | | procedures, decision abstracts, clinical protocols, and |
| 6 | | practice guidelines used by a health insurance issuer to |
| 7 | | determine the necessity and appropriateness of health care |
| 8 | | services. |
| 9 | | "Department" means the Department of Insurance. |
| 10 | | "Emergency medical condition" means a medical condition |
| 11 | | manifesting itself through acute symptoms of sufficient |
| 12 | | severity, including, but not limited to, severe pain, such |
| 13 | | that a prudent layperson who possesses an average knowledge of |
| 14 | | health and medicine could reasonably expect the absence of |
| 15 | | immediate medical attention to result in: |
| 16 | | (1) placing the health of the individual or, with |
| 17 | | respect to a pregnant woman, the health of the woman or her |
| 18 | | unborn child in serious jeopardy; |
| 19 | | (2) serious impairment to bodily functions; or |
| 20 | | (3) serious dysfunction of any bodily organ or part. |
| 21 | | "Emergency services" means health care items and services |
| 22 | | furnished or required to evaluate and treat an emergency |
| 23 | | medical condition. |
| 24 | | "Enrollee" means any person and the person's dependents |
| 25 | | enrolled in or covered by a health care plan. |
| 26 | | "Expedited prior authorization request" means a request |
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| 1 | | for prior authorization of a health care service when, in the |
| 2 | | opinion of a treating health care professional or health care |
| 3 | | provider with knowledge of the enrollee's medical condition, |
| 4 | | nonexpedited prior authorization: |
| 5 | | (1) could seriously jeopardize the life or health of |
| 6 | | the enrollee or the ability of the enrollee to regain |
| 7 | | maximum function; |
| 8 | | (2) could subject the enrollee to severe pain that |
| 9 | | cannot be adequately managed without the care or treatment |
| 10 | | that is the subject of the utilization review; or |
| 11 | | (3) could lead to a likely onset of an emergency |
| 12 | | medical condition if the service is not rendered during |
| 13 | | the time period to render a prior authorization |
| 14 | | determination for an urgent medical service. |
| 15 | | "Expedited prior authorization request" does not include |
| 16 | | emergency services. |
| 17 | | "Health care professional" means a physician licensed to |
| 18 | | practice medicine under the Medical Practice Act of 1987, a |
| 19 | | nurse licensed under the Nurse Practice Act, a physician |
| 20 | | assistant licensed under the Physician Assistant Practice Act |
| 21 | | of 1987, or any other individual that is licensed or otherwise |
| 22 | | authorized to deliver health care services. |
| 23 | | "Health care provider" means any physician, hospital, |
| 24 | | ambulatory surgical treatment center, or other person or |
| 25 | | facility that is licensed or otherwise authorized to deliver |
| 26 | | health care services. |
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| 1 | | "Health care service" means any service or level of |
| 2 | | service included in the furnishing to an individual of medical |
| 3 | | care or the hospitalization incident to the furnishing of such |
| 4 | | care, as well as the furnishing to any person of any other |
| 5 | | services for the purpose of preventing, diagnosing, screening |
| 6 | | for, alleviating, curing, or healing human illness or injury, |
| 7 | | including behavioral health, mental health, home health and |
| 8 | | pharmaceutical services, products, and medications. |
| 9 | | "Health insurance issuer" has the meaning given to that |
| 10 | | term in Section 5 of the Illinois Health Insurance Portability |
| 11 | | and Accountability Act. |
| 12 | | "Medically necessary" means when a health care |
| 13 | | professional exercising prudent clinical judgment would |
| 14 | | provide care to a patient for the purpose of preventing, |
| 15 | | diagnosing, or treating an illness, injury, or a disease or |
| 16 | | its symptoms that are: |
| 17 | | (1) in accordance with generally accepted standards of |
| 18 | | medical practice; and |
| 19 | | (2) clinically appropriate in terms of type, |
| 20 | | frequency, extent, site, and duration and are considered |
| 21 | | effective for the patient's illness, injury, or disease; |
| 22 | | and not primarily for the convenience of the patient, |
| 23 | | treating physician, other health care professional, |
| 24 | | caregiver, family member, or other interested party, and |
| 25 | | focused on what is best for the patient's health outcome. |
| 26 | | "NCPDP SCRIPT Standard" means the National Council for |
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| 1 | | Prescription Drug Programs SCRIPT Standard Version 2017071 or |
| 2 | | the most recent Standard adopted by the United States |
| 3 | | Department of Health and Human Services. "NCPDP SCRIPT |
| 4 | | Standard" includes subsequently released versions of the NCPDP |
| 5 | | SCRIPT Standard. |
| 6 | | "Physician" means any person licensed by the State of |
| 7 | | Illinois to practice medicine in all its branches. "Physician" |
| 8 | | includes any person holding a temporary license, as provided |
| 9 | | in the Medical Practice Act of 1987. |
| 10 | | "Prior authorization" means the process by which a health |
| 11 | | insurance issuer determines the medical necessity and medical |
| 12 | | appropriateness of an otherwise covered health care service |
| 13 | | before rendering the health care service. "Prior |
| 14 | | authorization" includes any notification required of an |
| 15 | | enrollee, health care professional, or health care provider by |
| 16 | | the health insurance issuer before, at the time of, or |
| 17 | | concurrent with providing a health care service, regardless of |
| 18 | | whether explicit approval is requested by the health insurance |
| 19 | | issuer. |
| 20 | | "Private review agent" means a third-party entity hired by |
| 21 | | a health insurance issuer to perform utilization review. |
| 22 | | "Utilization review" means to assess the medical |
| 23 | | necessity, appropriateness, and cost-effectiveness of health |
| 24 | | care services for prior authorization, concurrent review, or |
| 25 | | retrospective auditing. |
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| 1 | | Section 20. Disclosure and review of prior authorization |
| 2 | | requirements. |
| 3 | | (a) A health insurance issuer shall maintain a complete |
| 4 | | list of services for which prior authorization is required, |
| 5 | | including for all services where prior authorization is |
| 6 | | performed by an entity under contract with the health |
| 7 | | insurance issuer. |
| 8 | | (b) A health insurance issuer shall make any current prior |
| 9 | | authorization requirements and restrictions, including written |
| 10 | | clinical review criteria, readily accessible and conspicuously |
| 11 | | posted on its website or online portals to enrollees, health |
| 12 | | care professionals, and health care providers. Content |
| 13 | | published by a third party and licensed for use by a health |
| 14 | | insurance issuer may be made available through the health |
| 15 | | insurance issuer's secure, password-protected website or |
| 16 | | online portals, so long as the access requirements of the |
| 17 | | website do not unreasonably restrict access. Requirements |
| 18 | | shall be described in detail, written in easily understandable |
| 19 | | language, and readily available to the health care |
| 20 | | professional and health care provider at the point of care. |
| 21 | | The website shall indicate for each service subject to prior |
| 22 | | authorization: |
| 23 | | (1) when prior authorization became required for |
| 24 | | policies issued or health benefit plan documents delivered |
| 25 | | in Illinois, including the effective date or dates and the |
| 26 | | termination date or dates, if applicable, in Illinois; |
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| 1 | | (2) the date the Illinois-specific requirement was |
| 2 | | listed on the health insurance issuer's, health benefit |
| 3 | | plan's, or private review agent's website; and |
| 4 | | (3) when applicable, access to a standardized |
| 5 | | electronic prior authorization request transaction |
| 6 | | process. |
| 7 | | (c) The clinical review criteria must: |
| 8 | | (1) be consistent with nationally accepted standards |
| 9 | | generally recognized by physicians and health care |
| 10 | | providers practicing in relevant medical and clinical |
| 11 | | specialties except where state law provides its own |
| 12 | | standard; |
| 13 | | (2) be developed in accordance with the current |
| 14 | | standards of a national medical accreditation entity; |
| 15 | | (3) ensure quality of care and access to needed health |
| 16 | | care services; |
| 17 | | (4) use evidence based on sources, such as |
| 18 | | peer-reviewed scientific studies; |
| 19 | | (5) be sufficiently flexible to allow deviations from |
| 20 | | norms when justified on a case-by-case basis; and |
| 21 | | (6) be evaluated and updated, if necessary, at least |
| 22 | | annually. |
| 23 | | (d) A health insurance issuer shall not deny a claim for |
| 24 | | failure to obtain prior authorization if the prior |
| 25 | | authorization requirement was not in effect on the date of |
| 26 | | service on the claim or if prior authorization requirements |
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| 1 | | were not publicly disclosed by the plan on the health |
| 2 | | insurance issuer's website or other materials. |
| 3 | | (e) A health insurance issuer shall not deem as incidental |
| 4 | | or deny supplies or health care services that are routinely |
| 5 | | used as part of a health care service when: |
| 6 | | (1) an associated health care service has received |
| 7 | | prior authorization; or |
| 8 | | (2) prior authorization for the health care service is |
| 9 | | not required. |
| 10 | | (f) If a health insurance issuer intends either to |
| 11 | | implement a new prior authorization requirement or restriction |
| 12 | | or amend an existing requirement or restriction, the health |
| 13 | | insurance issuer shall provide impacted enrollees, contracted |
| 14 | | health care professionals, and contracted health care |
| 15 | | providers of enrollees written notice of the new or amended |
| 16 | | requirement or amendment no less than 60 days before the |
| 17 | | requirement or restriction is implemented. Written notice may |
| 18 | | take the form of a conspicuous notice posted on the health |
| 19 | | insurance issuer's public website or portal for contracted |
| 20 | | health care professionals and contracted health care |
| 21 | | providers, or email notice to health care professionals or |
| 22 | | providers. A health insurance issuer shall provide email |
| 23 | | notices to all impacted enrollees and to health care |
| 24 | | professionals or health care providers if the health care |
| 25 | | professional or health care provider has requested to receive |
| 26 | | the notice through email. A new or amended requirement shall |
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| 1 | | not be implemented unless the health insurance issuer's |
| 2 | | website has been updated to reflect the new or amended |
| 3 | | requirement or restriction. Written notice of a new, amended, |
| 4 | | or restricted prior authorization requirement, as required by |
| 5 | | this subsection (f), may be provided less than 60 days in |
| 6 | | advance if a health insurance issuer determines and |
| 7 | | contemporaneously notifies the Department in writing that: |
| 8 | | (1) the health insurance issuer has identified |
| 9 | | fraudulent or abusive practices related to the health care |
| 10 | | service; |
| 11 | | (2) the health care service is unavailable or scarce, |
| 12 | | which necessitates the use of an alternative health care |
| 13 | | service; |
| 14 | | (3) the health care service is newly introduced to the |
| 15 | | health care market, and a delay in providing coverage for |
| 16 | | the health care service would not be in the best interest |
| 17 | | of enrollees; |
| 18 | | (4) the health care service is the subject of a |
| 19 | | clinical trial authorized by the United States Food and |
| 20 | | Drug Administration; |
| 21 | | (5) changes to the health care service or its |
| 22 | | availability are otherwise required by law to be made by |
| 23 | | the health insurance issuer in less than 60 days; or |
| 24 | | (6) the prior authorization requirement is being |
| 25 | | removed. |
| 26 | | (g) Health insurance issuers using prior authorization |
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| 1 | | shall make statistics available regarding prior authorization |
| 2 | | approvals and denials on the health insurance issuer's website |
| 3 | | in a readily accessible format. Following each calendar year, |
| 4 | | the statistics must be updated annually by June 1 and include |
| 5 | | all of the following information: |
| 6 | | (1) a list of all health care services, including |
| 7 | | medications, that are subject to prior authorization; |
| 8 | | (2) the percentage of standard prior authorization |
| 9 | | requests that were approved, aggregated for all items and |
| 10 | | services; |
| 11 | | (3) the percentage of standard prior authorization |
| 12 | | requests that were denied, aggregated for all items and |
| 13 | | services; |
| 14 | | (4) the percentage of prior authorization requests |
| 15 | | that were approved, aggregated for all items and services; |
| 16 | | (5) the percentage of prior authorization requests for |
| 17 | | which the time frame for review was extended, and the |
| 18 | | request was approved, aggregated for all items and |
| 19 | | services; |
| 20 | | (6) the percentage of expedited prior authorization |
| 21 | | requests that were approved, aggregated for all items and |
| 22 | | services; |
| 23 | | (7) the percentage of expedited authorization requests |
| 24 | | that were denied, aggregated for all items and services; |
| 25 | | (8) the average and median time that elapsed between |
| 26 | | the submission of a request and a determination by the |
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| 1 | | payer, plan, or health insurance issuer for standard prior |
| 2 | | authorization, aggregated for all items and services; and |
| 3 | | (9) the average and median time that elapsed between |
| 4 | | the submission of a request and a decision by the payer, |
| 5 | | plan, or health insurance issuer for expedited prior |
| 6 | | authorization, aggregated for all times and services. |
| 7 | | (h) In the case of a prior authorization request for a |
| 8 | | clinical laboratory test, a health insurance issuer must |
| 9 | | accept a prior authorization request prior to the date of |
| 10 | | specimen collection or at any time between the date of |
| 11 | | specimen collection and the date on which a timely claim for |
| 12 | | reimbursement is submitted to the health insurance issuer. |
| 13 | | (i) A health insurance issuer may request from a provider |
| 14 | | or supplier only medical or other documentation that is |
| 15 | | reasonably necessary to evaluate a prior authorization |
| 16 | | request. |
| 17 | | Section 25. Standardized electronic prior authorization |
| 18 | | request transaction process. |
| 19 | | (a) On and after January 1, 2028, and until December 31, |
| 20 | | 2028, if any health insurance issuer requires prior |
| 21 | | authorization of a health care service, the health insurance |
| 22 | | issuer's or its designee's utilization review organization |
| 23 | | shall make available a standardized electronic prior |
| 24 | | authorization request transaction process using an Internet |
| 25 | | webpage, Internet webpage portal, or similar Internet-based |
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| 1 | | system. On and after January 1, 2029, a health insurance |
| 2 | | issuer must accept and respond to prior authorization requests |
| 3 | | under the pharmacy benefit through a secure electronic |
| 4 | | transmission using NCPDP SCRIPT Standard ePA transactions. |
| 5 | | (b) On and after January 1, 2029, all health care |
| 6 | | professionals and health care providers shall be required to |
| 7 | | use the standardized electronic prior authorization request |
| 8 | | transaction process made available as required by subsection |
| 9 | | (a). |
| 10 | | Section 30. Standard prior authorizations. |
| 11 | | (a) As used in this Section, "necessary information" |
| 12 | | includes the results of any face-to-face clinical evaluation, |
| 13 | | second opinion, or other clinical information that is directly |
| 14 | | applicable to the requested service that may be required. |
| 15 | | (b) If a health insurance issuer requires prior |
| 16 | | authorization of a health care service, the health insurance |
| 17 | | issuer must make an approval or adverse determination and |
| 18 | | notify the enrollee and the enrollee's health care |
| 19 | | professional or provider of the approval or adverse |
| 20 | | determination as expeditiously as the enrollee's condition |
| 21 | | requires but no later than 5 calendar days after obtaining all |
| 22 | | necessary information to make the approval or adverse |
| 23 | | determination, unless a longer minimum time frame is required |
| 24 | | under federal law for the health insurance issuer and the |
| 25 | | health care service at issue. |
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| 1 | | (c) Notwithstanding any other provision of this Section, |
| 2 | | health insurance issuers must comply with the requirements of |
| 3 | | the Illinois Insurance Code that apply to prior authorization |
| 4 | | requirements for pharmaceutical services. |
| 5 | | Section 35. Expedited prior authorizations. |
| 6 | | (a) If requested by a treating health care provider or |
| 7 | | health care professional for an enrollee, a health insurance |
| 8 | | issuer must render an approval or adverse determination |
| 9 | | concerning urgent health care services and notify the enrollee |
| 10 | | and the enrollee's health care professional or provider of |
| 11 | | that approval or adverse determination as expeditiously as the |
| 12 | | enrollee's condition requires but no later than 24 hours after |
| 13 | | receiving all information needed to complete the review of the |
| 14 | | requested health care services, unless a longer minimum time |
| 15 | | frame is required under federal law for the health insurance |
| 16 | | issuer and the urgent health care service at issue. |
| 17 | | (b) To facilitate the rendering of a prior authorization |
| 18 | | determination in conformance with this Section, a health |
| 19 | | insurance issuer must establish a mechanism to ensure health |
| 20 | | care professionals have access to appropriately trained and |
| 21 | | licensed physicians of the same specialty for consultation who |
| 22 | | are designated by the plan to make such determinations for |
| 23 | | prior authorization concerning urgent care services. |
| 24 | | Section 40. Notifications of adverse determinations; |
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| 1 | | appeals. If a health insurance issuer makes an adverse |
| 2 | | determination, the health insurance issuer shall include the |
| 3 | | following in the notification to the enrollee and the |
| 4 | | enrollee's health care professional or health care provider: |
| 5 | | (1) the reasons for the adverse determination and |
| 6 | | related evidence-based criteria, including a description |
| 7 | | of any missing or insufficient documentation; |
| 8 | | (2) the right to appeal the adverse determination; |
| 9 | | (3) instructions on how to file the appeal; and |
| 10 | | (4) additional documentation necessary to support the |
| 11 | | appeal. |
| 12 | | Section 45. Personnel qualified to review appeals. A |
| 13 | | health insurance issuer must ensure that all appeals are |
| 14 | | reviewed by a physician when the request is by a physician or a |
| 15 | | representative of a physician. The physician must: |
| 16 | | (1) possess a current and valid unrestricted license |
| 17 | | to practice medicine with substantially similar licensing |
| 18 | | requirements to this State; |
| 19 | | (2) be certified by the boards of the American Board |
| 20 | | of Medical Specialties or the American Board of Osteopathy |
| 21 | | within the relevant specialty of a physician who typically |
| 22 | | manages the medical condition or disease; |
| 23 | | (3) have training, knowledge, or experience of |
| 24 | | providing the health care services under appeal; |
| 25 | | (4) not have been directly involved in making the |
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| 1 | | adverse determination; and |
| 2 | | (5) consider all known clinical aspects of the health |
| 3 | | care service under review, including a review of all |
| 4 | | pertinent medical records provided to the health insurance |
| 5 | | issuer by the enrollee's health care professional or |
| 6 | | health care provider, the health plan's clinical |
| 7 | | guidelines, as well as peer-reviewed scientific studies. |
| 8 | | Section 50. Health insurance issuer review of prior |
| 9 | | authorization requirements. A health insurance issuer shall |
| 10 | | periodically review its prior authorization requirements and |
| 11 | | consider removal of prior authorization requirements. |
| 12 | | Section 55. Revocation of prior authorizations. |
| 13 | | (a) A health insurance issuer may not revoke or further |
| 14 | | limit, condition, or restrict a previously issued prior |
| 15 | | authorization approval while it remains valid under this Act |
| 16 | | unless: |
| 17 | | (1) the health insurance issuer has identified |
| 18 | | fraudulent or abusive practices related to the health care |
| 19 | | service; |
| 20 | | (2) the health care service is unavailable, which |
| 21 | | necessitates the use of an alternative health care |
| 22 | | service; |
| 23 | | (3) the health care service is the subject of a new |
| 24 | | safety alert from the United States Food and Drug |
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| 1 | | Administration or is in response to a public health |
| 2 | | emergency; |
| 3 | | (4) the change is based on nationally recognized, |
| 4 | | generally accepted standards developed in accordance with |
| 5 | | current standards of a national medical accreditation |
| 6 | | entity or specialty society; or |
| 7 | | (5) changes to the health care service or its |
| 8 | | availability are otherwise required by law to be made by |
| 9 | | the health insurance issuer in less than 60 days. |
| 10 | | (b) Notwithstanding any other provision of law, if a claim |
| 11 | | is properly coded and submitted timely to a health insurance |
| 12 | | issuer, the health insurance issuer shall make payment |
| 13 | | according to the terms of coverage on claims for health care |
| 14 | | services for which prior authorization was required and |
| 15 | | approval received before the rendering of health care |
| 16 | | services, unless one of the following occurs: |
| 17 | | (1) it is determined that the enrollee's health care |
| 18 | | professional or health care provider knowingly and without |
| 19 | | exercising prudent clinical judgment provided health care |
| 20 | | services that required prior authorization from the health |
| 21 | | insurance issuer or its contracted private review agent |
| 22 | | without first obtaining prior authorization for those |
| 23 | | health care services; |
| 24 | | (2) it is timely determined that the health care |
| 25 | | services claimed were not performed; |
| 26 | | (3) it is timely determined that the health care |
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| 1 | | services rendered were contrary to the instructions of the |
| 2 | | health insurance issuer or its contracted private review |
| 3 | | agent or delegated reviewer if contact was made between |
| 4 | | those parties before the service being rendered; |
| 5 | | (4) it is timely determined that the enrollee |
| 6 | | receiving such health care services was not an enrollee of |
| 7 | | the health care plan; or |
| 8 | | (5) the approval was based upon a material |
| 9 | | misrepresentation by the enrollee, health care |
| 10 | | professional, or health care provider; as used in this |
| 11 | | paragraph, "material" means a fact or situation that would |
| 12 | | have resulted in a substantial change in the determination |
| 13 | | had it accurately been disclosed in the submission. |
| 14 | | (c) Nothing in this Section shall preclude a private |
| 15 | | review agent or a health insurance issuer from performing |
| 16 | | post-service reviews of health care claims for purposes of |
| 17 | | payment integrity or for the prevention of fraud, waste, or |
| 18 | | abuse. |
| 19 | | Section 60. Length of approvals. |
| 20 | | (a) A prior authorization approval shall be valid for the |
| 21 | | lesser of 12 months after the date the health care |
| 22 | | professional or health care provider receives the prior |
| 23 | | authorization approval or the length of the treatment as |
| 24 | | determined by the patient's health care professional. However, |
| 25 | | a health insurance issuer and an enrollee or the enrollee's |
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| 1 | | health care professional may extend a prior authorization |
| 2 | | approval for a longer period, by agreement. All dosage |
| 3 | | increases must be based on established evidentiary standards, |
| 4 | | and nothing in this Section shall prohibit a health insurance |
| 5 | | issuer from having safety edits in place. This Section shall |
| 6 | | not apply to the prescription of benzodiazepines or Schedule |
| 7 | | II narcotic drugs, such as opioids. |
| 8 | | (b) Nothing in this Section shall require a policy or plan |
| 9 | | to cover any care, treatment, or services for any health |
| 10 | | condition that the terms of coverage otherwise completely |
| 11 | | exclude from the policy's or plan's covered benefits without |
| 12 | | regard for whether the care, treatment, or services are |
| 13 | | medically necessary. |
| 14 | | Section 65. Approvals for chronic conditions. |
| 15 | | (a) If a health insurance issuer requires a prior |
| 16 | | authorization for a recurring health care service or |
| 17 | | maintenance medication for the treatment of a chronic or |
| 18 | | long-term condition, including, but not limited to, |
| 19 | | chemotherapy for the treatment of cancer, the approval shall |
| 20 | | remain valid for the lesser of 12 months from the date the |
| 21 | | health care professional or health care provider receives the |
| 22 | | prior authorization approval or the length of the treatment as |
| 23 | | determined by the patient's health care professional. However, |
| 24 | | a health insurance issuer and an enrollee or the enrollee's |
| 25 | | health care professional may extend a prior authorization |
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| 1 | | approval for a longer period, by agreement. This Section shall |
| 2 | | not apply to the prescription of benzodiazepines or Schedule |
| 3 | | II narcotic drugs, such as opioids. |
| 4 | | (b) Nothing in this Section shall require a policy or plan |
| 5 | | to cover any care, treatment, or services for any health |
| 6 | | condition that the terms of the coverage otherwise completely |
| 7 | | exclude from the policy's or plan's covered benefits without |
| 8 | | regard for whether the care, treatment, or services are |
| 9 | | medically necessary. |
| 10 | | Section 70. Continuity of prior approvals. |
| 11 | | (a) On receipt of information documenting a prior |
| 12 | | authorization approval from the enrollee or from the |
| 13 | | enrollee's health care professional or health care provider, a |
| 14 | | health insurance issuer shall honor a prior authorization |
| 15 | | granted to an enrollee from a previous health insurance issuer |
| 16 | | for at least the initial 90 days of an enrollee's coverage |
| 17 | | under a new health plan, subject to the terms of the member's |
| 18 | | coverage agreement. |
| 19 | | (b) During the time period described in subsection (a), a |
| 20 | | health insurance issuer may perform its own review to grant a |
| 21 | | prior authorization approval subject to the terms of the |
| 22 | | member's coverage agreement. |
| 23 | | (c) If there is a change in coverage of or approval |
| 24 | | criteria for a previously authorized health care service, the |
| 25 | | change in coverage or approval criteria does not affect an |
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| 1 | | enrollee who received prior authorization approval before the |
| 2 | | effective date of the change for the remainder of the |
| 3 | | enrollee's plan year. |
| 4 | | (d) Except to the extent required by medical exceptions |
| 5 | | processes for prescription drugs, nothing in this Section |
| 6 | | shall require a policy or plan to cover any care, treatment, or |
| 7 | | services for any health condition that the terms of coverage |
| 8 | | otherwise completely exclude from the policy's or plan's |
| 9 | | covered benefits without regard for whether the care, |
| 10 | | treatment, or services are medically necessary. |
| 11 | | Section 75. Effect of health insurance issuer's failure to |
| 12 | | comply. A failure by a health insurance issuer to comply with |
| 13 | | the deadlines and other requirements specified in this Act |
| 14 | | shall result in any health care services subject to review to |
| 15 | | be automatically deemed authorized by the health insurance |
| 16 | | issuer or its contracted private review agent. |
| 17 | | Section 80. Enforcement and administration. |
| 18 | | (a) In addition to the enforcement powers granted to it by |
| 19 | | law to enforce the provisions of this Act, the Department is |
| 20 | | granted specific authority to issue a cease and desist order |
| 21 | | or require a private review agent or health insurance issuer |
| 22 | | to submit a plan of correction for violations of this Act, or |
| 23 | | both. Subject to rules adopted by the Department under the |
| 24 | | provisions of the Illinois Administrative Procedure Act, and |
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| 1 | | after proper notice and opportunity for a hearing, the |
| 2 | | Department may impose upon a private review agent, health |
| 3 | | benefit plan, or health insurance issuer an administrative |
| 4 | | fine not to exceed $2,000 per violation for failure to submit a |
| 5 | | requested plan of correction, failure to comply with its plan |
| 6 | | of correction, or repeated violations of this Act. All fines |
| 7 | | collected by the Department under this Section shall be |
| 8 | | deposited into the General Revenue Fund. |
| 9 | | (b) Any person or the person's treating physician who has |
| 10 | | evidence that the person's health insurance issuer or health |
| 11 | | benefit plan is in violation of the provisions of this Act may |
| 12 | | file a complaint with the Department. The Department shall |
| 13 | | review all complaints received and investigate all complaints |
| 14 | | that it deems to state a potential violation. The Department |
| 15 | | shall fairly, efficiently, and timely review and investigate |
| 16 | | complaints. Health insurance issuers, health benefit plans, |
| 17 | | and private review agents found to be in violation of this Act |
| 18 | | shall be penalized in accordance with this Section. |
| 19 | | (c) Nothing in this Act may be construed to create a |
| 20 | | private right of action. |
| 21 | | Section 85. Reports to the Department. |
| 22 | | (a) By June 1, 2028 and each June 1 thereafter, a health |
| 23 | | insurance issuer shall report to the Department, on a form |
| 24 | | issued by the Department, the following aggregated trend data, |
| 25 | | de-identified of protected health information, related to the |
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| 1 | | health insurance issuer's practices and experience for the |
| 2 | | prior plan year for health care services submitted for |
| 3 | | payment: |
| 4 | | (1) the number of prior authorization requests; |
| 5 | | (2) the percentage of prior authorization requests |
| 6 | | denied; |
| 7 | | (3) the percentage of prior authorization appeals |
| 8 | | received; |
| 9 | | (4) the percentage of adverse determinations reversed |
| 10 | | on appeal; |
| 11 | | (5) the percentage of prior authorization requests |
| 12 | | that were not submitted electronically; |
| 13 | | (6) as a percentage of service, the 10 health care |
| 14 | | services that were most frequently denied through prior |
| 15 | | authorization; and |
| 16 | | (7) the 5 reasons prior authorization requests were |
| 17 | | most frequently denied. |
| 18 | | (b) All reports required by this Section shall be |
| 19 | | considered public records, and the Department shall make the |
| 20 | | reports freely available upon request and post all reports to |
| 21 | | its public website without redactions. |
| 22 | | Section 90. False requests for prior authorization. If a |
| 23 | | health insurance issuer has clear and convincing evidence that |
| 24 | | a health care professional or health care provider has |
| 25 | | knowingly and willfully submitted false or fraudulent requests |
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| 1 | | for prior authorization to the health insurance issuer, the |
| 2 | | issuer shall notify and provide that information to the |
| 3 | | Department of Insurance. After receiving such information, the |
| 4 | | Department of Insurance shall forward these reports to the |
| 5 | | Department of Financial and Professional Regulation and the |
| 6 | | Illinois Attorney General. |
| 7 | | Section 95. Rulemaking. The Department shall adopt rules |
| 8 | | necessary to implement and administer this Act. |
| 9 | | Section 900. The Illinois Insurance Code is amended by |
| 10 | | changing Sections 356z.66 and 370c as follows: |
| 11 | | (215 ILCS 5/356z.66) |
| 12 | | Sec. 356z.66. Proton beam therapy. |
| 13 | | (a) As used in this Section: |
| 14 | | "Medically necessary" has the meaning given to that term |
| 15 | | in the Standardized Prior Authorization Act Prior |
| 16 | | Authorization Reform Act. |
| 17 | | "Proton beam therapy" means a type of radiation therapy |
| 18 | | treatment that utilizes protons as the radiation delivery |
| 19 | | method for the treatment of tumors and cancerous cells. |
| 20 | | "Radiation therapy treatment" means the delivery of |
| 21 | | biological effective doses with proton therapy, intensity |
| 22 | | modulated radiation therapy, brachytherapy, stereotactic body |
| 23 | | radiation therapy, three-dimensional conformal radiation |
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| 1 | | therapy, or other forms of therapy using radiation. |
| 2 | | (b) A group or individual policy of accident and health |
| 3 | | insurance or managed care plan that is amended, delivered, |
| 4 | | issued, or renewed on or after January 1, 2025 that provides |
| 5 | | coverage for the treatment of cancer shall not apply a higher |
| 6 | | standard of clinical evidence for the coverage of proton beam |
| 7 | | therapy than the insurer applies for the coverage of any other |
| 8 | | form of radiation therapy treatment. |
| 9 | | (c) A group or individual policy of accident and health |
| 10 | | insurance or managed care plan that is amended, delivered, |
| 11 | | issued, or renewed on or after January 1, 2025 that provides |
| 12 | | coverage or benefits to any resident of this State for |
| 13 | | radiation oncology shall include coverage or benefits for |
| 14 | | medically necessary proton beam therapy for the treatment of |
| 15 | | cancer. |
| 16 | | (Source: P.A. 103-325, eff. 1-1-24; 103-605, eff. 7-1-24.) |
| 17 | | (215 ILCS 5/370c) (from Ch. 73, par. 982c) |
| 18 | | Sec. 370c. Mental and emotional disorders. |
| 19 | | (a)(1) On and after January 1, 2022 (the effective date of |
| 20 | | Public Act 102-579), every insurer that amends, delivers, |
| 21 | | issues, or renews group accident and health policies providing |
| 22 | | coverage for hospital or medical treatment or services for |
| 23 | | illness shall provide coverage for the medically necessary |
| 24 | | treatment of mental, emotional, nervous, or substance use |
| 25 | | disorders or conditions consistent with the parity |
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| 1 | | requirements of Section 370c.1 of this Code. |
| 2 | | (2) Each insured that is covered for mental, emotional, |
| 3 | | nervous, or substance use disorders or conditions shall be |
| 4 | | free to select the physician licensed to practice medicine in |
| 5 | | all its branches, licensed clinical psychologist, licensed |
| 6 | | clinical social worker, licensed clinical professional |
| 7 | | counselor, licensed marriage and family therapist, licensed |
| 8 | | speech-language pathologist, or other licensed or certified |
| 9 | | professional at a program licensed pursuant to the Substance |
| 10 | | Use Disorder Act of his or her choice to treat such disorders, |
| 11 | | and the insurer shall pay the covered charges of such |
| 12 | | physician licensed to practice medicine in all its branches, |
| 13 | | licensed clinical psychologist, licensed clinical social |
| 14 | | worker, licensed clinical professional counselor, licensed |
| 15 | | marriage and family therapist, licensed speech-language |
| 16 | | pathologist, or other licensed or certified professional at a |
| 17 | | program licensed pursuant to the Substance Use Disorder Act up |
| 18 | | to the limits of coverage, provided (i) the disorder or |
| 19 | | condition treated is covered by the policy, and (ii) the |
| 20 | | physician, licensed psychologist, licensed clinical social |
| 21 | | worker, licensed clinical professional counselor, licensed |
| 22 | | marriage and family therapist, licensed speech-language |
| 23 | | pathologist, or other licensed or certified professional at a |
| 24 | | program licensed pursuant to the Substance Use Disorder Act is |
| 25 | | authorized to provide said services under the statutes of this |
| 26 | | State and in accordance with accepted principles of his or her |
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| 1 | | profession. |
| 2 | | (3) Insofar as this Section applies solely to licensed |
| 3 | | clinical social workers, licensed clinical professional |
| 4 | | counselors, licensed marriage and family therapists, licensed |
| 5 | | speech-language pathologists, and other licensed or certified |
| 6 | | professionals at programs licensed pursuant to the Substance |
| 7 | | Use Disorder Act, those persons who may provide services to |
| 8 | | individuals shall do so after the licensed clinical social |
| 9 | | worker, licensed clinical professional counselor, licensed |
| 10 | | marriage and family therapist, licensed speech-language |
| 11 | | pathologist, or other licensed or certified professional at a |
| 12 | | program licensed pursuant to the Substance Use Disorder Act |
| 13 | | has informed the patient of the desirability of the patient |
| 14 | | conferring with the patient's primary care physician. |
| 15 | | (4) "Mental, emotional, nervous, or substance use disorder |
| 16 | | or condition" means a condition or disorder that involves a |
| 17 | | mental health condition or substance use disorder that falls |
| 18 | | under any of the diagnostic categories listed in the mental |
| 19 | | and behavioral disorders chapter of the current edition of the |
| 20 | | World Health Organization's International Classification of |
| 21 | | Disease or that is listed in the most recent version of the |
| 22 | | American Psychiatric Association's Diagnostic and Statistical |
| 23 | | Manual of Mental Disorders. "Mental, emotional, nervous, or |
| 24 | | substance use disorder or condition" includes any mental |
| 25 | | health condition that occurs during pregnancy or during the |
| 26 | | postpartum period and includes, but is not limited to, |
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| 1 | | postpartum depression. |
| 2 | | (5) Medically necessary treatment and medical necessity |
| 3 | | determinations shall be interpreted and made in a manner that |
| 4 | | is consistent with and pursuant to subsections (h) through |
| 5 | | (y). |
| 6 | | (b)(1) (Blank). |
| 7 | | (2) (Blank). |
| 8 | | (2.5) (Blank). |
| 9 | | (3) Unless otherwise prohibited by federal law and |
| 10 | | consistent with the parity requirements of Section 370c.1 of |
| 11 | | this Code, the insurer that amends, delivers, issues, or |
| 12 | | renews a group or individual policy of accident and health |
| 13 | | insurance, a qualified health plan offered through the health |
| 14 | | insurance marketplace, or a provider of treatment of mental, |
| 15 | | emotional, nervous, or substance use disorders or conditions |
| 16 | | shall furnish medical records or other necessary data that |
| 17 | | substantiate that initial or continued treatment is at all |
| 18 | | times medically necessary. Nothing in this paragraph (3) |
| 19 | | supersedes the prohibition on prior authorization requirements |
| 20 | | to the extent provided under subsections (g) and (w) and |
| 21 | | subparagraph (A) of paragraph (6.5) of this subsection. |
| 22 | | Nothing prevents the insured from agreeing in writing to |
| 23 | | continue treatment at his or her expense. When making a |
| 24 | | determination of the medical necessity for a treatment |
| 25 | | modality for mental, emotional, nervous, or substance use |
| 26 | | disorders or conditions, an insurer must make the |
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| 1 | | determination in a manner that is consistent with the manner |
| 2 | | used to make that determination with respect to other diseases |
| 3 | | or illnesses covered under the policy, including an appeals |
| 4 | | process. Medical necessity determinations for substance use |
| 5 | | disorders shall be made in accordance with appropriate patient |
| 6 | | placement criteria established by the American Society of |
| 7 | | Addiction Medicine. No additional criteria may be used to make |
| 8 | | medical necessity determinations for substance use disorders. |
| 9 | | (4) A group health benefit plan amended, delivered, |
| 10 | | issued, or renewed on or after January 1, 2019 (the effective |
| 11 | | date of Public Act 100-1024) or an individual policy of |
| 12 | | accident and health insurance or a qualified health plan |
| 13 | | offered through the health insurance marketplace amended, |
| 14 | | delivered, issued, or renewed on or after January 1, 2019 (the |
| 15 | | effective date of Public Act 100-1024): |
| 16 | | (A) shall provide coverage based upon medical |
| 17 | | necessity for the treatment of a mental, emotional, |
| 18 | | nervous, or substance use disorder or condition consistent |
| 19 | | with the parity requirements of Section 370c.1 of this |
| 20 | | Code; provided, however, that in each calendar year |
| 21 | | coverage shall not be less than the following: |
| 22 | | (i) 45 days of inpatient treatment; and |
| 23 | | (ii) beginning on June 26, 2006 (the effective |
| 24 | | date of Public Act 94-921), 60 visits for outpatient |
| 25 | | treatment including group and individual outpatient |
| 26 | | treatment; and |
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| 1 | | (iii) for plans or policies delivered, issued for |
| 2 | | delivery, renewed, or modified after January 1, 2007 |
| 3 | | (the effective date of Public Act 94-906), 20 |
| 4 | | additional outpatient visits for speech therapy for |
| 5 | | treatment of pervasive developmental disorders that |
| 6 | | will be in addition to speech therapy provided |
| 7 | | pursuant to item (ii) of this subparagraph (A); and |
| 8 | | (B) may not include a lifetime limit on the number of |
| 9 | | days of inpatient treatment or the number of outpatient |
| 10 | | visits covered under the plan. |
| 11 | | (C) (Blank). |
| 12 | | (5) An issuer of a group health benefit plan or an |
| 13 | | individual policy of accident and health insurance or a |
| 14 | | qualified health plan offered through the health insurance |
| 15 | | marketplace may not count toward the number of outpatient |
| 16 | | visits required to be covered under this Section an outpatient |
| 17 | | visit for the purpose of medication management and shall cover |
| 18 | | the outpatient visits under the same terms and conditions as |
| 19 | | it covers outpatient visits for the treatment of physical |
| 20 | | illness. |
| 21 | | (5.5) An individual or group health benefit plan amended, |
| 22 | | delivered, issued, or renewed on or after September 9, 2015 |
| 23 | | (the effective date of Public Act 99-480) shall offer coverage |
| 24 | | for medically necessary acute treatment services and medically |
| 25 | | necessary clinical stabilization services. The treating |
| 26 | | provider shall base all treatment recommendations and the |
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| 1 | | health benefit plan shall base all medical necessity |
| 2 | | determinations for substance use disorders in accordance with |
| 3 | | the most current edition of the Treatment Criteria for |
| 4 | | Addictive, Substance-Related, and Co-Occurring Conditions |
| 5 | | established by the American Society of Addiction Medicine. The |
| 6 | | treating provider shall base all treatment recommendations and |
| 7 | | the health benefit plan shall base all medical necessity |
| 8 | | determinations for medication-assisted treatment in accordance |
| 9 | | with the most current Treatment Criteria for Addictive, |
| 10 | | Substance-Related, and Co-Occurring Conditions established by |
| 11 | | the American Society of Addiction Medicine. |
| 12 | | As used in this subsection: |
| 13 | | "Acute treatment services" means 24-hour medically |
| 14 | | supervised addiction treatment that provides evaluation and |
| 15 | | withdrawal management and may include biopsychosocial |
| 16 | | assessment, individual and group counseling, psychoeducational |
| 17 | | groups, and discharge planning. |
| 18 | | "Clinical stabilization services" means 24-hour treatment, |
| 19 | | usually following acute treatment services for substance |
| 20 | | abuse, which may include intensive education and counseling |
| 21 | | regarding the nature of addiction and its consequences, |
| 22 | | relapse prevention, outreach to families and significant |
| 23 | | others, and aftercare planning for individuals beginning to |
| 24 | | engage in recovery from addiction. |
| 25 | | "Prior authorization" has the meaning given to that term |
| 26 | | in the Standardized Prior Authorization Act Section 15 of the |
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| 1 | | Prior Authorization Reform Act. |
| 2 | | (6) An issuer of a group health benefit plan may provide or |
| 3 | | offer coverage required under this Section through a managed |
| 4 | | care plan. |
| 5 | | (6.5) An individual or group health benefit plan amended, |
| 6 | | delivered, issued, or renewed on or after January 1, 2019 (the |
| 7 | | effective date of Public Act 100-1024): |
| 8 | | (A) shall not impose prior authorization requirements, |
| 9 | | including limitations on dosage, other than those |
| 10 | | established under the Treatment Criteria for Addictive, |
| 11 | | Substance-Related, and Co-Occurring Conditions |
| 12 | | established by the American Society of Addiction Medicine, |
| 13 | | on a prescription medication approved by the United States |
| 14 | | Food and Drug Administration that is prescribed or |
| 15 | | administered for the treatment of substance use disorders; |
| 16 | | (B) shall not impose any step therapy requirements; |
| 17 | | (C) shall place all prescription medications approved |
| 18 | | by the United States Food and Drug Administration |
| 19 | | prescribed or administered for the treatment of substance |
| 20 | | use disorders on, for brand medications, the lowest tier |
| 21 | | of the drug formulary developed and maintained by the |
| 22 | | individual or group health benefit plan that covers brand |
| 23 | | medications and, for generic medications, the lowest tier |
| 24 | | of the drug formulary developed and maintained by the |
| 25 | | individual or group health benefit plan that covers |
| 26 | | generic medications; and |
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| 1 | | (D) shall not exclude coverage for a prescription |
| 2 | | medication approved by the United States Food and Drug |
| 3 | | Administration for the treatment of substance use |
| 4 | | disorders and any associated counseling or wraparound |
| 5 | | services on the grounds that such medications and services |
| 6 | | were court ordered. |
| 7 | | (7) (Blank). |
| 8 | | (8) (Blank). |
| 9 | | (9) With respect to all mental, emotional, nervous, or |
| 10 | | substance use disorders or conditions, coverage for inpatient |
| 11 | | treatment shall include coverage for treatment in a |
| 12 | | residential treatment center certified or licensed by the |
| 13 | | Department of Public Health or the Department of Human |
| 14 | | Services. |
| 15 | | (c) This Section shall not be interpreted to require |
| 16 | | coverage for speech therapy or other habilitative services for |
| 17 | | those individuals covered under Section 356z.15 of this Code. |
| 18 | | (d) With respect to a group or individual policy of |
| 19 | | accident and health insurance or a qualified health plan |
| 20 | | offered through the health insurance marketplace, the |
| 21 | | Department and, with respect to medical assistance, the |
| 22 | | Department of Healthcare and Family Services shall each |
| 23 | | enforce the requirements of this Section and Sections 356z.23 |
| 24 | | and 370c.1 of this Code, the Paul Wellstone and Pete Domenici |
| 25 | | Mental Health Parity and Addiction Equity Act of 2008, 42 |
| 26 | | U.S.C. 18031(j), and any amendments to, and federal guidance |
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| 1 | | or regulations issued under, those Acts, including, but not |
| 2 | | limited to, final regulations issued under the Paul Wellstone |
| 3 | | and Pete Domenici Mental Health Parity and Addiction Equity |
| 4 | | Act of 2008 and final regulations applying the Paul Wellstone |
| 5 | | and Pete Domenici Mental Health Parity and Addiction Equity |
| 6 | | Act of 2008 to Medicaid managed care organizations, the |
| 7 | | Children's Health Insurance Program, and alternative benefit |
| 8 | | plans. Specifically, the Department and the Department of |
| 9 | | Healthcare and Family Services shall take action: |
| 10 | | (1) proactively ensuring compliance by individual and |
| 11 | | group policies, including by requiring that insurers |
| 12 | | submit comparative analyses, as set forth in paragraph (6) |
| 13 | | of subsection (k) of Section 370c.1, demonstrating how |
| 14 | | they design and apply nonquantitative treatment |
| 15 | | limitations, both as written and in operation, for mental, |
| 16 | | emotional, nervous, or substance use disorder or condition |
| 17 | | benefits as compared to how they design and apply |
| 18 | | nonquantitative treatment limitations, as written and in |
| 19 | | operation, for medical and surgical benefits; |
| 20 | | (2) evaluating all consumer or provider complaints |
| 21 | | regarding mental, emotional, nervous, or substance use |
| 22 | | disorder or condition coverage for possible parity |
| 23 | | violations; |
| 24 | | (3) performing parity compliance market conduct |
| 25 | | examinations or, in the case of the Department of |
| 26 | | Healthcare and Family Services, parity compliance audits |
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| 1 | | of individual and group plans and policies, including, but |
| 2 | | not limited to, reviews of: |
| 3 | | (A) nonquantitative treatment limitations, |
| 4 | | including, but not limited to, prior authorization |
| 5 | | requirements, concurrent review, retrospective review, |
| 6 | | step therapy, network admission standards, |
| 7 | | reimbursement rates, and geographic restrictions; |
| 8 | | (B) denials of authorization, payment, and |
| 9 | | coverage; and |
| 10 | | (C) other specific criteria as may be determined |
| 11 | | by the Department. |
| 12 | | The findings and the conclusions of the parity compliance |
| 13 | | market conduct examinations and audits shall be made public. |
| 14 | | The Director may adopt rules to effectuate any provisions |
| 15 | | of the Paul Wellstone and Pete Domenici Mental Health Parity |
| 16 | | and Addiction Equity Act of 2008 that relate to the business of |
| 17 | | insurance. |
| 18 | | (e) Availability of plan information. |
| 19 | | (1) The criteria for medical necessity determinations |
| 20 | | made under a group health plan, an individual policy of |
| 21 | | accident and health insurance, or a qualified health plan |
| 22 | | offered through the health insurance marketplace with |
| 23 | | respect to mental health or substance use disorder |
| 24 | | benefits (or health insurance coverage offered in |
| 25 | | connection with the plan with respect to such benefits) |
| 26 | | must be made available by the plan administrator (or the |
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| 1 | | health insurance issuer offering such coverage) to any |
| 2 | | current or potential participant, beneficiary, or |
| 3 | | contracting provider upon request. |
| 4 | | (2) The reason for any denial under a group health |
| 5 | | benefit plan, an individual policy of accident and health |
| 6 | | insurance, or a qualified health plan offered through the |
| 7 | | health insurance marketplace (or health insurance coverage |
| 8 | | offered in connection with such plan or policy) of |
| 9 | | reimbursement or payment for services with respect to |
| 10 | | mental, emotional, nervous, or substance use disorders or |
| 11 | | conditions benefits in the case of any participant or |
| 12 | | beneficiary must be made available within a reasonable |
| 13 | | time and in a reasonable manner and in readily |
| 14 | | understandable language by the plan administrator (or the |
| 15 | | health insurance issuer offering such coverage) to the |
| 16 | | participant or beneficiary upon request. |
| 17 | | (f) As used in this Section, "group policy of accident and |
| 18 | | health insurance" and "group health benefit plan" includes (1) |
| 19 | | State-regulated employer-sponsored group health insurance |
| 20 | | plans written in Illinois or which purport to provide coverage |
| 21 | | for a resident of this State; and (2) State, county, |
| 22 | | municipal, or school district employee health plans. |
| 23 | | References to an insurer include all plans described in this |
| 24 | | subsection. |
| 25 | | (g) (1) As used in this subsection: |
| 26 | | "Benefits", with respect to insurers that are not Medicaid |
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| 1 | | managed care organizations, means the benefits provided for |
| 2 | | treatment services for inpatient and outpatient treatment of |
| 3 | | substance use disorders or conditions at American Society of |
| 4 | | Addiction Medicine levels of treatment 2.1 (Intensive |
| 5 | | Outpatient), 2.5 (High-Intensity Outpatient), 3.1 (Clinically |
| 6 | | Managed Low-Intensity Residential), 3.5 (Clinically Managed |
| 7 | | High-Intensity Residential), and 3.7 (Medically Managed |
| 8 | | Residential) and OMT (Opioid Maintenance Therapy) services. |
| 9 | | "Benefits", with respect to Medicaid managed care |
| 10 | | organizations, means the benefits provided for treatment |
| 11 | | services for inpatient and outpatient treatment of substance |
| 12 | | use disorders or conditions at American Society of Addiction |
| 13 | | Medicine levels of treatment 2.1 (Intensive Outpatient), 2.5 |
| 14 | | (High-Intensity Outpatient), 3.5 (Clinically Managed |
| 15 | | High-Intensity Residential), and 3.7 (Medically Managed |
| 16 | | Residential) and OMT (Opioid Maintenance Therapy) services. |
| 17 | | "Substance use disorder treatment provider or facility" |
| 18 | | means a licensed physician, licensed psychologist, licensed |
| 19 | | psychiatrist, licensed advanced practice registered nurse, or |
| 20 | | licensed, certified, or otherwise State-approved facility or |
| 21 | | provider of substance use disorder treatment. |
| 22 | | (2) A group health insurance policy, an individual health |
| 23 | | benefit plan, or qualified health plan that is offered through |
| 24 | | the health insurance marketplace, small employer group health |
| 25 | | plan, and large employer group health plan that is amended, |
| 26 | | delivered, issued, executed, or renewed in this State, or |
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| 1 | | approved for issuance or renewal in this State, on or after |
| 2 | | January 1, 2019 (the effective date of Public Act 100-1023) |
| 3 | | shall comply with the requirements of this Section and Section |
| 4 | | 370c.1. The services for the treatment and the ongoing |
| 5 | | assessment of the patient's progress in treatment shall follow |
| 6 | | the requirements of 77 Ill. Adm. Code 2060. |
| 7 | | (3) Prior authorization shall not be utilized for the |
| 8 | | benefits under this subsection. Except to the extent |
| 9 | | prohibited by Section 370c.1 with respect to treatment |
| 10 | | limitations in a benefit classification or subclassification, |
| 11 | | the insurer may require the substance use disorder treatment |
| 12 | | provider or facility to notify the insurer of the initiation |
| 13 | | of treatment. For an insurer that is not a Medicaid managed |
| 14 | | care organization, the substance use disorder treatment |
| 15 | | provider or facility may be required to give notification for |
| 16 | | the initiation of treatment of the covered person within 2 |
| 17 | | business days. For Medicaid managed care organizations, the |
| 18 | | substance use disorder treatment provider or facility may be |
| 19 | | required to give notification in accordance with the protocol |
| 20 | | set forth in the provider agreement for initiation of |
| 21 | | treatment within 24 hours. If the Medicaid managed care |
| 22 | | organization is not capable of accepting the notification in |
| 23 | | accordance with the contractual protocol during the 24-hour |
| 24 | | period following admission, the substance use disorder |
| 25 | | treatment provider or facility shall have one additional |
| 26 | | business day to provide the notification to the appropriate |
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| 1 | | managed care organization. Treatment plans shall be developed |
| 2 | | in accordance with the requirements and timeframes established |
| 3 | | in 77 Ill. Adm. Code 2060. No such coverage shall be subject to |
| 4 | | concurrent review prior to the applicable notification |
| 5 | | deadline. If coverage is denied retrospectively, neither the |
| 6 | | provider or facility nor the insurer shall bill, and the |
| 7 | | covered individual shall not be liable, for any treatment |
| 8 | | under this subsection through the date the adverse |
| 9 | | determination is issued, other than any copayment, |
| 10 | | coinsurance, or deductible for the treatment or stay through |
| 11 | | that date as applicable under the policy. Coverage shall not |
| 12 | | be retrospectively denied for benefits that were furnished at |
| 13 | | a participating substance use disorder facility prior to the |
| 14 | | applicable notification deadline except for the following: |
| 15 | | (A) upon reasonable determination that the benefits |
| 16 | | were not provided; |
| 17 | | (B) upon determination that the patient receiving the |
| 18 | | treatment was not an insured, enrollee, or beneficiary |
| 19 | | under the policy; |
| 20 | | (C) upon material misrepresentation by the patient or |
| 21 | | provider. As used in this subparagraph (C), "material" |
| 22 | | means a fact or situation that is not merely technical in |
| 23 | | nature and results or could result in a substantial change |
| 24 | | in the situation; |
| 25 | | (D) upon determination that a service was excluded |
| 26 | | under the terms of coverage. For situations that qualify |
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| 1 | | under this subparagraph (D), the limitation to billing for |
| 2 | | a copayment, coinsurance, or deductible shall not apply; |
| 3 | | (E) upon determination that a service was not |
| 4 | | medically necessary consistent with subsections (h) |
| 5 | | through (n); or |
| 6 | | (F) upon determination that the patient did not |
| 7 | | consent to the treatment and that there was no court order |
| 8 | | mandating the treatment. |
| 9 | | (4) For an insurer that is not a Medicaid managed care |
| 10 | | organization, if an insurer determines that benefits are no |
| 11 | | longer medically necessary, the insurer shall notify the |
| 12 | | covered person, the covered person's authorized |
| 13 | | representative, if any, and the covered person's health care |
| 14 | | provider in writing of the covered person's right to request |
| 15 | | an external review pursuant to the Health Carrier External |
| 16 | | Review Act. The notification shall occur within 24 hours |
| 17 | | following the adverse determination. |
| 18 | | Pursuant to the requirements of the Health Carrier |
| 19 | | External Review Act, the covered person or the covered |
| 20 | | person's authorized representative may request an expedited |
| 21 | | external review. An expedited external review may not occur if |
| 22 | | the substance use disorder treatment provider or facility |
| 23 | | determines that continued treatment is no longer medically |
| 24 | | necessary. |
| 25 | | If an expedited external review request meets the criteria |
| 26 | | of the Health Carrier External Review Act, an independent |
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| 1 | | review organization shall make a final determination of |
| 2 | | medical necessity within 72 hours. If an independent review |
| 3 | | organization upholds an adverse determination, an insurer |
| 4 | | shall remain responsible to provide coverage of benefits |
| 5 | | through the day following the determination of the independent |
| 6 | | review organization. A decision to reverse an adverse |
| 7 | | determination shall comply with the Health Carrier External |
| 8 | | Review Act. |
| 9 | | (5) The substance use disorder treatment provider or |
| 10 | | facility shall provide the insurer with 7 business days' |
| 11 | | advance notice of the planned discharge of the patient from |
| 12 | | the substance use disorder treatment provider or facility and |
| 13 | | notice on the day that the patient is discharged from the |
| 14 | | substance use disorder treatment provider or facility. |
| 15 | | (6) The benefits required by this subsection shall be |
| 16 | | provided to all covered persons with a diagnosis of substance |
| 17 | | use disorder or conditions. The presence of additional related |
| 18 | | or unrelated diagnoses shall not be a basis to reduce or deny |
| 19 | | the benefits required by this subsection. |
| 20 | | (7) Nothing in this subsection shall be construed to |
| 21 | | require an insurer to provide coverage for any of the benefits |
| 22 | | in this subsection. |
| 23 | | (8) Any concurrent or retrospective review permitted by |
| 24 | | this subsection must be consistent with the utilization review |
| 25 | | provisions in subsections (h) through (n). |
| 26 | | (h) As used in this Section: |
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| 1 | | "Generally accepted standards of mental, emotional, |
| 2 | | nervous, or substance use disorder or condition care" means |
| 3 | | standards of care and clinical practice that are generally |
| 4 | | recognized by health care providers practicing in relevant |
| 5 | | clinical specialties such as psychiatry, psychology, clinical |
| 6 | | sociology, social work, addiction medicine and counseling, and |
| 7 | | behavioral health treatment. Valid, evidence-based sources |
| 8 | | reflecting generally accepted standards of mental, emotional, |
| 9 | | nervous, or substance use disorder or condition care include |
| 10 | | peer-reviewed scientific studies and medical literature, |
| 11 | | recommendations of nonprofit health care provider professional |
| 12 | | associations and specialty societies, including, but not |
| 13 | | limited to, patient placement criteria and clinical practice |
| 14 | | guidelines, recommendations of federal government agencies, |
| 15 | | and drug labeling approved by the United States Food and Drug |
| 16 | | Administration. |
| 17 | | "Medically necessary treatment of mental, emotional, |
| 18 | | nervous, or substance use disorders or conditions" means a |
| 19 | | service or product addressing the specific needs of that |
| 20 | | patient, for the purpose of screening, preventing, diagnosing, |
| 21 | | managing, or treating an illness, injury, or condition or its |
| 22 | | symptoms and comorbidities, including minimizing the |
| 23 | | progression of an illness, injury, or condition or its |
| 24 | | symptoms and comorbidities in a manner that is all of the |
| 25 | | following: |
| 26 | | (1) in accordance with the generally accepted |
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| 1 | | standards of mental, emotional, nervous, or substance use |
| 2 | | disorder or condition care; |
| 3 | | (2) clinically appropriate in terms of type, |
| 4 | | frequency, extent, site, and duration; and |
| 5 | | (3) not primarily for the economic benefit of the |
| 6 | | insurer, purchaser, or for the convenience of the patient, |
| 7 | | treating physician, or other health care provider. |
| 8 | | "Utilization review" means either of the following: |
| 9 | | (1) prospectively, retrospectively, or concurrently |
| 10 | | reviewing and approving, modifying, delaying, or denying, |
| 11 | | based in whole or in part on medical necessity, requests |
| 12 | | by health care providers, insureds, or their authorized |
| 13 | | representatives for coverage of health care services |
| 14 | | before, retrospectively, or concurrently with the |
| 15 | | provision of health care services to insureds. |
| 16 | | (2) evaluating the medical necessity, appropriateness, |
| 17 | | level of care, service intensity, efficacy, or efficiency |
| 18 | | of health care services, benefits, procedures, or |
| 19 | | settings, under any circumstances, to determine whether a |
| 20 | | health care service or benefit subject to a medical |
| 21 | | necessity coverage requirement in an insurance policy is |
| 22 | | covered as medically necessary for an insured. |
| 23 | | "Utilization review criteria" means patient placement |
| 24 | | criteria or any criteria, standards, protocols, or guidelines |
| 25 | | used by an insurer to conduct utilization review. |
| 26 | | (i)(1) Every insurer that amends, delivers, issues, or |
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| 1 | | renews a group or individual policy of accident and health |
| 2 | | insurance or a qualified health plan offered through the |
| 3 | | health insurance marketplace in this State and Medicaid |
| 4 | | managed care organizations providing coverage for hospital or |
| 5 | | medical treatment on or after January 1, 2023 shall, pursuant |
| 6 | | to subsections (h) through (s), provide coverage for medically |
| 7 | | necessary treatment of mental, emotional, nervous, or |
| 8 | | substance use disorders or conditions. |
| 9 | | (2) An insurer shall not set a specific limit on the |
| 10 | | duration of benefits or coverage of medically necessary |
| 11 | | treatment of mental, emotional, nervous, or substance use |
| 12 | | disorders or conditions or limit coverage only to alleviation |
| 13 | | of the insured's current symptoms. |
| 14 | | (3) All utilization review conducted by the insurer |
| 15 | | concerning diagnosis, prevention, and treatment of insureds |
| 16 | | diagnosed with mental, emotional, nervous, or substance use |
| 17 | | disorders or conditions shall be conducted in accordance with |
| 18 | | the requirements of subsections (k) through (w). |
| 19 | | (4) An insurer that authorizes a specific type of |
| 20 | | treatment by a provider pursuant to this Section shall not |
| 21 | | rescind or modify the authorization after that provider |
| 22 | | renders the health care service in good faith and pursuant to |
| 23 | | this authorization for any reason, including, but not limited |
| 24 | | to, the insurer's subsequent cancellation or modification of |
| 25 | | the insured's or policyholder's contract, or the insured's or |
| 26 | | policyholder's eligibility. Nothing in this Section shall |
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| 1 | | require the insurer to cover a treatment when the |
| 2 | | authorization was granted based on a material |
| 3 | | misrepresentation by the insured, the policyholder, or the |
| 4 | | provider. Nothing in this Section shall require Medicaid |
| 5 | | managed care organizations to pay for services if the |
| 6 | | individual was not eligible for Medicaid at the time the |
| 7 | | service was rendered. Nothing in this Section shall require an |
| 8 | | insurer to pay for services if the individual was not the |
| 9 | | insurer's enrollee at the time services were rendered. As used |
| 10 | | in this paragraph, "material" means a fact or situation that |
| 11 | | is not merely technical in nature and results in or could |
| 12 | | result in a substantial change in the situation. |
| 13 | | (j) An insurer shall not limit benefits or coverage for |
| 14 | | medically necessary services on the basis that those services |
| 15 | | should be or could be covered by a public entitlement program, |
| 16 | | including, but not limited to, special education or an |
| 17 | | individualized education program, Medicaid, Medicare, |
| 18 | | Supplemental Security Income, or Social Security Disability |
| 19 | | Insurance, and shall not include or enforce a contract term |
| 20 | | that excludes otherwise covered benefits on the basis that |
| 21 | | those services should be or could be covered by a public |
| 22 | | entitlement program. Nothing in this subsection shall be |
| 23 | | construed to require an insurer to cover benefits that have |
| 24 | | been authorized and provided for a covered person by a public |
| 25 | | entitlement program. Medicaid managed care organizations are |
| 26 | | not subject to this subsection. |
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| 1 | | (k) An insurer shall base any medical necessity |
| 2 | | determination or the utilization review criteria that the |
| 3 | | insurer, and any entity acting on the insurer's behalf, |
| 4 | | applies to determine the medical necessity of health care |
| 5 | | services and benefits for the diagnosis, prevention, and |
| 6 | | treatment of mental, emotional, nervous, or substance use |
| 7 | | disorders or conditions on current generally accepted |
| 8 | | standards of mental, emotional, nervous, or substance use |
| 9 | | disorder or condition care. All denials and appeals shall be |
| 10 | | reviewed by a professional with experience or expertise |
| 11 | | comparable to the provider requesting the authorization. |
| 12 | | (l) In conducting utilization review of all covered health |
| 13 | | care services for the diagnosis, prevention, and treatment of |
| 14 | | mental, emotional, and nervous disorders or conditions, an |
| 15 | | insurer shall apply the criteria and guidelines set forth in |
| 16 | | the most recent version of the treatment criteria developed by |
| 17 | | an unaffiliated nonprofit professional association for the |
| 18 | | relevant clinical specialty or, for Medicaid managed care |
| 19 | | organizations, criteria and guidelines determined by the |
| 20 | | Department of Healthcare and Family Services that are |
| 21 | | consistent with generally accepted standards of mental, |
| 22 | | emotional, nervous or substance use disorder or condition |
| 23 | | care. Pursuant to subsection (b), in conducting utilization |
| 24 | | review of all covered services and benefits for the diagnosis, |
| 25 | | prevention, and treatment of substance use disorders an |
| 26 | | insurer shall use the most recent edition of the patient |
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| 1 | | placement criteria established by the American Society of |
| 2 | | Addiction Medicine. |
| 3 | | (m) In conducting utilization review relating to level of |
| 4 | | care placement, continued stay, transfer, discharge, or any |
| 5 | | other patient care decisions that are within the scope of the |
| 6 | | sources specified in subsection (l), an insurer shall not |
| 7 | | apply different, additional, conflicting, or more restrictive |
| 8 | | utilization review criteria than the criteria set forth in |
| 9 | | those sources. For all level of care placement decisions, the |
| 10 | | insurer shall authorize placement at the level of care |
| 11 | | consistent with the assessment of the insured using the |
| 12 | | relevant patient placement criteria as specified in subsection |
| 13 | | (l). If that level of placement is not available, the insurer |
| 14 | | shall authorize the next higher level of care. In the event of |
| 15 | | disagreement, the insurer shall provide full detail of its |
| 16 | | assessment using the relevant criteria as specified in |
| 17 | | subsection (l) to the provider of the service and the patient. |
| 18 | | If an insurer purchases or licenses utilization review |
| 19 | | criteria pursuant to this subsection, the insurer shall verify |
| 20 | | and document before use that the criteria were developed in |
| 21 | | accordance with subsection (k). |
| 22 | | (n) In conducting utilization review that is outside the |
| 23 | | scope of the criteria as specified in subsection (l) or |
| 24 | | relates to the advancements in technology or in the types or |
| 25 | | levels of care that are not addressed in the most recent |
| 26 | | versions of the sources specified in subsection (l), an |
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| 1 | | insurer shall conduct utilization review in accordance with |
| 2 | | subsection (k). |
| 3 | | (o) This Section does not in any way limit the rights of a |
| 4 | | patient under the Medical Patient Rights Act. |
| 5 | | (p) This Section does not in any way limit early and |
| 6 | | periodic screening, diagnostic, and treatment benefits as |
| 7 | | defined under 42 U.S.C. 1396d(r). |
| 8 | | (q) To ensure the proper use of the criteria described in |
| 9 | | subsection (l), every insurer shall do all of the following: |
| 10 | | (1) Educate the insurer's staff, including any third |
| 11 | | parties contracted with the insurer to review claims, |
| 12 | | conduct utilization reviews, or make medical necessity |
| 13 | | determinations about the utilization review criteria. |
| 14 | | (2) Make the educational program available to other |
| 15 | | stakeholders, including the insurer's participating or |
| 16 | | contracted providers and potential participants, |
| 17 | | beneficiaries, or covered lives. The education program |
| 18 | | must be provided at least once a year, in-person or |
| 19 | | digitally, or recordings of the education program must be |
| 20 | | made available to the aforementioned stakeholders. |
| 21 | | (3) Provide, at no cost, the utilization review |
| 22 | | criteria and any training material or resources to |
| 23 | | providers and insured patients upon request. For |
| 24 | | utilization review criteria not concerning level of care |
| 25 | | placement, continued stay, transfer, discharge, or other |
| 26 | | patient care decisions used by the insurer pursuant to |
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| 1 | | subsection (m), the insurer may place the criteria on a |
| 2 | | secure, password-protected website so long as the access |
| 3 | | requirements of the website do not unreasonably restrict |
| 4 | | access to insureds or their providers. No restrictions |
| 5 | | shall be placed upon the insured's or treating provider's |
| 6 | | access right to utilization review criteria obtained under |
| 7 | | this paragraph at any point in time, including before an |
| 8 | | initial request for authorization. |
| 9 | | (4) Track, identify, and analyze how the utilization |
| 10 | | review criteria are used to certify care, deny care, and |
| 11 | | support the appeals process. |
| 12 | | (5) Conduct interrater reliability testing to ensure |
| 13 | | consistency in utilization review decision making that |
| 14 | | covers how medical necessity decisions are made; this |
| 15 | | assessment shall cover all aspects of utilization review |
| 16 | | as defined in subsection (h). |
| 17 | | (6) Run interrater reliability reports about how the |
| 18 | | clinical guidelines are used in conjunction with the |
| 19 | | utilization review process and parity compliance |
| 20 | | activities. |
| 21 | | (7) Achieve interrater reliability pass rates of at |
| 22 | | least 90% and, if this threshold is not met, immediately |
| 23 | | provide for the remediation of poor interrater reliability |
| 24 | | and interrater reliability testing for all new staff |
| 25 | | before they can conduct utilization review without |
| 26 | | supervision. |
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| 1 | | (8) Maintain documentation of interrater reliability |
| 2 | | testing and the remediation actions taken for those with |
| 3 | | pass rates lower than 90% and submit to the Department of |
| 4 | | Insurance or, in the case of Medicaid managed care |
| 5 | | organizations, the Department of Healthcare and Family |
| 6 | | Services the testing results and a summary of remedial |
| 7 | | actions as part of parity compliance reporting set forth |
| 8 | | in subsection (k) of Section 370c.1. |
| 9 | | (r) This Section applies to all health care services and |
| 10 | | benefits for the diagnosis, prevention, and treatment of |
| 11 | | mental, emotional, nervous, or substance use disorders or |
| 12 | | conditions covered by an insurance policy, including |
| 13 | | prescription drugs. |
| 14 | | (s) This Section applies to an insurer that amends, |
| 15 | | delivers, issues, or renews a group or individual policy of |
| 16 | | accident and health insurance or a qualified health plan |
| 17 | | offered through the health insurance marketplace in this State |
| 18 | | providing coverage for hospital or medical treatment and |
| 19 | | conducts utilization review as defined in this Section, |
| 20 | | including Medicaid managed care organizations, and any entity |
| 21 | | or contracting provider that performs utilization review or |
| 22 | | utilization management functions on an insurer's behalf. |
| 23 | | (t) If the Director determines that an insurer has |
| 24 | | violated this Section, the Director may, after appropriate |
| 25 | | notice and opportunity for hearing, by order, assess a civil |
| 26 | | penalty between $1,000 and $5,000 for each violation. Moneys |
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| 1 | | collected from penalties shall be deposited into the Parity |
| 2 | | Advancement Fund established in subsection (i) of Section |
| 3 | | 370c.1. |
| 4 | | (u) An insurer shall not adopt, impose, or enforce terms |
| 5 | | in its policies or provider agreements, in writing or in |
| 6 | | operation, that undermine, alter, or conflict with the |
| 7 | | requirements of this Section. |
| 8 | | (v) The provisions of this Section are severable. If any |
| 9 | | provision of this Section or its application is held invalid, |
| 10 | | that invalidity shall not affect other provisions or |
| 11 | | applications that can be given effect without the invalid |
| 12 | | provision or application. |
| 13 | | (w) Beginning January 1, 2026, coverage for medically |
| 14 | | necessary treatment of mental, emotional, or nervous disorders |
| 15 | | or conditions shall comply with the following requirements: |
| 16 | | (1) No policy shall require prior authorization for |
| 17 | | outpatient or partial hospitalization services for |
| 18 | | treatment of mental, emotional, or nervous disorders or |
| 19 | | conditions provided by a physician licensed to practice |
| 20 | | medicine in all branches, a licensed clinical |
| 21 | | psychologist, a licensed clinical social worker, a |
| 22 | | licensed clinical professional counselor, a licensed |
| 23 | | marriage and family therapist, a licensed speech-language |
| 24 | | pathologist, or any other type of licensed, certified, or |
| 25 | | legally authorized provider, including trainees working |
| 26 | | under the supervision of a licensed health care |
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| 1 | | professional listed under this subsection, or facility |
| 2 | | whose outpatient or partial hospitalization services the |
| 3 | | policy covers for treatment of mental, emotional, or |
| 4 | | nervous disorders or conditions. Such coverage may be |
| 5 | | subject to concurrent and retrospective review consistent |
| 6 | | with the utilization review provisions in subsections (h) |
| 7 | | through (n) and Section 370c.1. Nothing in this paragraph |
| 8 | | (1) supersedes a health maintenance organization's |
| 9 | | referral requirement for services from nonparticipating |
| 10 | | providers. An insurer may require providers or facilities |
| 11 | | to notify the insurer of the initiation of treatment as |
| 12 | | specified in this subsection, except to the extent |
| 13 | | prohibited by Section 370c.1 with respect to treatment |
| 14 | | limitations in a benefit classification or |
| 15 | | subclassification. No such coverage shall be subject to |
| 16 | | concurrent review for any services furnished before an |
| 17 | | applicable notification deadline, subject to the |
| 18 | | following: |
| 19 | | (A) In the case of outpatient treatment, for an |
| 20 | | insurer that is not a Medicaid managed care |
| 21 | | organization, the insurer may set a notification |
| 22 | | deadline of 2 business days after the initiation of |
| 23 | | the covered person's treatment. A Medicaid managed |
| 24 | | care organization may set a deadline of 24 hours after |
| 25 | | the initiation of treatment. If the Medicaid managed |
| 26 | | care organization is not capable of accepting the |
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| 1 | | notification in accordance with the contractual |
| 2 | | protocol within the 24-hour period following |
| 3 | | initiation, the treatment provider or facility shall |
| 4 | | have one additional business day to provide the |
| 5 | | notification to the Medicaid managed care |
| 6 | | organization. |
| 7 | | (B) In the case of a partial hospitalization |
| 8 | | program, for an insurer that is not a Medicaid managed |
| 9 | | care organization, the insurer may set a notification |
| 10 | | deadline of 48 hours after the initiation of the |
| 11 | | covered person's treatment. A Medicaid managed care |
| 12 | | organization may set a deadline of 24 hours after the |
| 13 | | initiation of treatment. If the Medicaid managed care |
| 14 | | organization is not capable of accepting the |
| 15 | | notification in accordance with the contractual |
| 16 | | protocol during the 24-hour period following |
| 17 | | initiation, the treatment provider or facility shall |
| 18 | | have one additional business day to provide the |
| 19 | | notification to the Medicaid managed care |
| 20 | | organization. |
| 21 | | (2) No policy shall require prior authorization for |
| 22 | | inpatient treatment at a hospital for mental, emotional, |
| 23 | | or nervous disorders or conditions at a participating |
| 24 | | provider. Additionally, no such coverage shall be subject |
| 25 | | to concurrent review for the first 72 hours after |
| 26 | | admission, provided that the provider must notify the |
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| 1 | | insurer of both the admission and the initial treatment |
| 2 | | plan within 48 hours of admission. A discharge plan must |
| 3 | | be fully developed and continuity services prepared to |
| 4 | | meet the patient's needs and the patient's community |
| 5 | | preference upon release. Recommended level of care |
| 6 | | placements identified in the discharge plan shall comply |
| 7 | | with generally accepted standards of care, as defined in |
| 8 | | subsection (h). |
| 9 | | (A) If the provider satisfies the conditions of |
| 10 | | paragraph (2), then the insurer shall approve coverage |
| 11 | | of the recommended level of care, if applicable, upon |
| 12 | | discharge subject to concurrent review. |
| 13 | | (B) Nothing in this paragraph supersedes a health |
| 14 | | maintenance organization's referral requirement for |
| 15 | | services from nonparticipating providers upon a |
| 16 | | patient's discharge from a hospital or facility. |
| 17 | | (C) Concurrent review for such coverage must be |
| 18 | | consistent with the utilization review provisions in |
| 19 | | subsections (h) through (n). |
| 20 | | (D) In this subsection, residential treatment that |
| 21 | | is not otherwise identified in the discharge plan is |
| 22 | | not inpatient hospitalization. |
| 23 | | (3) Treatment provided under this subsection may be |
| 24 | | reviewed retrospectively. If coverage is denied |
| 25 | | retrospectively, neither the insurer nor the participating |
| 26 | | provider shall bill, and the insured shall not be liable, |
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| 1 | | for any treatment under this subsection through the date |
| 2 | | the adverse determination is issued, other than any |
| 3 | | copayment, coinsurance, or deductible for the stay through |
| 4 | | that date as applicable under the policy. Coverage shall |
| 5 | | not be retrospectively denied for the first 72 hours of |
| 6 | | admission to inpatient hospitalization for treatment of |
| 7 | | mental, emotional, or nervous disorders or conditions, or |
| 8 | | before the applicable deadline under paragraph (1) of this |
| 9 | | subsection for outpatient treatment or partial |
| 10 | | hospitalization programs, at a participating provider |
| 11 | | except: |
| 12 | | (A) upon reasonable determination that the |
| 13 | | inpatient mental health treatment was not provided; |
| 14 | | (B) upon determination that the patient receiving |
| 15 | | the treatment was not an insured, enrollee, or |
| 16 | | beneficiary under the policy; |
| 17 | | (C) upon material misrepresentation by the patient |
| 18 | | or health care provider. In this item (C), "material" |
| 19 | | means a fact or situation that is not merely technical |
| 20 | | in nature and results or could result in a substantial |
| 21 | | change in the situation; |
| 22 | | (D) upon determination that a service was excluded |
| 23 | | under the terms of coverage. In that case, the |
| 24 | | limitation to billing for a copayment, coinsurance, or |
| 25 | | deductible shall not apply; |
| 26 | | (E) for outpatient treatment or partial |
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| 1 | | hospitalization programs only, upon determination that |
| 2 | | a service was not medically necessary consistent with |
| 3 | | subsections (h) through (n); or |
| 4 | | (F) upon determination that the patient did not |
| 5 | | consent to the treatment and that there was no court |
| 6 | | order mandating the treatment. |
| 7 | | Nothing in this subsection shall be construed to |
| 8 | | require a policy to cover any health care service excluded |
| 9 | | under the terms of coverage. |
| 10 | | This subsection does not apply to coverage for any |
| 11 | | prescription or over-the-counter drug. |
| 12 | | Nothing in this subsection shall be construed to |
| 13 | | require the medical assistance program to reimburse for |
| 14 | | services not covered by the medical assistance program as |
| 15 | | authorized by the Illinois Public Aid Code or the |
| 16 | | Children's Health Insurance Program Act. |
| 17 | | (x) Notwithstanding any provision of this Section, nothing |
| 18 | | shall require the medical assistance program under Article V |
| 19 | | of the Illinois Public Aid Code or the Children's Health |
| 20 | | Insurance Program Act to violate any applicable federal laws, |
| 21 | | regulations, or grant requirements, including requirements for |
| 22 | | utilization management, or any State or federal consent |
| 23 | | decrees. Nothing in subsection (g) or (w) shall prevent the |
| 24 | | Department of Healthcare and Family Services from requiring a |
| 25 | | health care provider to use specified level of care, |
| 26 | | admission, continued stay, or discharge criteria, including, |
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| 1 | | but not limited to, those under Section 5-5.23 of the Illinois |
| 2 | | Public Aid Code, as long as the Department of Healthcare and |
| 3 | | Family Services, subject to applicable federal laws, |
| 4 | | regulations, or grant requirements, including requirements for |
| 5 | | utilization management, does not require a health care |
| 6 | | provider to seek prior authorization or concurrent review from |
| 7 | | the Department of Healthcare and Family Services, a Medicaid |
| 8 | | managed care organization, or a utilization review |
| 9 | | organization under the circumstances expressly prohibited by |
| 10 | | subsections (g) and (w). Nothing in this Section prohibits a |
| 11 | | health plan, including a Medicaid managed care organization, |
| 12 | | from conducting reviews for medical necessity, clinical |
| 13 | | appropriateness, safety, fraud, waste, or abuse and reporting |
| 14 | | suspected fraud, waste, or abuse according to State and |
| 15 | | federal requirements. Nothing in this Section limits the |
| 16 | | authority of the Department of Healthcare and Family Services |
| 17 | | or another State agency, or a Medicaid managed care |
| 18 | | organization on the State agency's behalf, to (i) implement or |
| 19 | | require programs, services, screenings, assessments, tools, or |
| 20 | | reviews to comply with applicable federal law, federal |
| 21 | | regulation, federal grant requirements, any State or federal |
| 22 | | consent decrees or court orders, or any applicable case law, |
| 23 | | such as Olmstead v. L.C., 527 U.S. 581 (1999), or (ii) |
| 24 | | administer or require programs, services, screenings, |
| 25 | | assessments, tools, or reviews established under State or |
| 26 | | federal laws, rules, or regulations in compliance with State |
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| 1 | | or federal laws, rules, or regulations, including, but not |
| 2 | | limited to, the Children's Mental Health Act and the Mental |
| 3 | | Health and Developmental Disabilities Administrative Act. |
| 4 | | (y) (Blank). |
| 5 | | (Source: P.A. 103-426, eff. 8-4-23; 103-650, eff. 1-1-25; |
| 6 | | 103-1040, eff. 8-9-24; 104-28, eff. 1-1-26; 104-417, eff. |
| 7 | | 8-15-25.) |
| 8 | | Section 905. The Network Adequacy and Transparency Act is |
| 9 | | amended by changing Section 10 as follows: |
| 10 | | (215 ILCS 124/10) |
| 11 | | Sec. 10. Network adequacy. |
| 12 | | (a) Before issuing, delivering, or renewing a network |
| 13 | | plan, an issuer providing a network plan shall file a |
| 14 | | description of all of the following with the Director: |
| 15 | | (1) The written policies and procedures for adding |
| 16 | | providers to meet patient needs based on increases in the |
| 17 | | number of beneficiaries, changes in the |
| 18 | | patient-to-provider ratio, changes in medical and health |
| 19 | | care capabilities, and increased demand for services. |
| 20 | | (2) The written policies and procedures for making |
| 21 | | referrals within and outside the network. |
| 22 | | (3) The written policies and procedures on how the |
| 23 | | network plan will provide 24-hour, 7-day per week access |
| 24 | | to network-affiliated primary care, emergency services, |
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| 1 | | and obstetrical and gynecological health care |
| 2 | | professionals. |
| 3 | | An issuer shall not prohibit a preferred provider from |
| 4 | | discussing any specific or all treatment options with |
| 5 | | beneficiaries irrespective of the issuer's position on those |
| 6 | | treatment options or from advocating on behalf of |
| 7 | | beneficiaries within the utilization review, grievance, or |
| 8 | | appeals processes established by the issuer in accordance with |
| 9 | | any rights or remedies available under applicable State or |
| 10 | | federal law. |
| 11 | | (b) Before issuing, delivering, or renewing a network |
| 12 | | plan, an issuer must file for review a description of the |
| 13 | | services to be offered through a network plan. The description |
| 14 | | shall include all of the following: |
| 15 | | (1) A geographic map of the area proposed to be served |
| 16 | | by the plan by county service area and zip code, including |
| 17 | | marked locations for preferred providers. |
| 18 | | (2) As deemed necessary by the Department, the names, |
| 19 | | addresses, phone numbers, and specialties of the providers |
| 20 | | who have entered into preferred provider agreements under |
| 21 | | the network plan. |
| 22 | | (3) The number of beneficiaries anticipated to be |
| 23 | | covered by the network plan. |
| 24 | | (4) An Internet website and toll-free telephone number |
| 25 | | for beneficiaries and prospective beneficiaries to access |
| 26 | | current and accurate lists of preferred providers in each |
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| 1 | | plan, additional information about the plan, as well as |
| 2 | | any other information required by Department rule. |
| 3 | | (5) A description of how health care services to be |
| 4 | | rendered under the network plan are reasonably accessible |
| 5 | | and available to beneficiaries. The description shall |
| 6 | | address all of the following: |
| 7 | | (A) the type of health care services to be |
| 8 | | provided by the network plan; |
| 9 | | (B) the ratio of physicians and other providers to |
| 10 | | beneficiaries, by specialty and including primary care |
| 11 | | physicians and facility-based physicians when |
| 12 | | applicable under the contract, necessary to meet the |
| 13 | | health care needs and service demands of the currently |
| 14 | | enrolled population; |
| 15 | | (C) the travel and distance standards for plan |
| 16 | | beneficiaries in county service areas; and |
| 17 | | (D) a description of how the use of telemedicine, |
| 18 | | telehealth, or mobile care services may be used to |
| 19 | | partially meet the network adequacy standards, if |
| 20 | | applicable. |
| 21 | | (6) A provision ensuring that whenever a beneficiary |
| 22 | | has made a good faith effort, as evidenced by accessing |
| 23 | | the provider directory, calling the network plan, and |
| 24 | | calling the provider, to utilize preferred providers for a |
| 25 | | covered service and it is determined the issuer does not |
| 26 | | have the appropriate preferred providers due to |
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| 1 | | insufficient number, type, unreasonable travel distance or |
| 2 | | delay, or preferred providers refusing to provide a |
| 3 | | covered service because it is contrary to the conscience |
| 4 | | of the preferred providers, as protected by the Health |
| 5 | | Care Right of Conscience Act, the issuer shall give the |
| 6 | | beneficiary a network exception and shall ensure, directly |
| 7 | | or indirectly, by terms contained in the payer contract, |
| 8 | | that the beneficiary will be provided the covered service |
| 9 | | at no greater cost to the beneficiary than if the service |
| 10 | | had been provided by a preferred provider. This paragraph |
| 11 | | (6) does not apply to: (A) a beneficiary who willfully |
| 12 | | chooses to access a non-preferred provider for health care |
| 13 | | services available through the panel of preferred |
| 14 | | providers, or (B) a beneficiary enrolled in a health |
| 15 | | maintenance organization, except that the health |
| 16 | | maintenance organization must notify the beneficiary when |
| 17 | | a referral has been granted as a network exception based |
| 18 | | on any preferred provider access deficiency described in |
| 19 | | this paragraph or under the circumstances applicable in |
| 20 | | paragraph (3) of subsection (d-5). In these circumstances, |
| 21 | | the contractual requirements for non-preferred provider |
| 22 | | reimbursements shall apply unless Section 356z.3a of the |
| 23 | | Illinois Insurance Code requires otherwise. In no event |
| 24 | | shall a beneficiary who receives care at a participating |
| 25 | | health care facility be required to search for |
| 26 | | participating providers under the circumstances described |
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| 1 | | in subsection (b) or (b-5) of Section 356z.3a of the |
| 2 | | Illinois Insurance Code except under the circumstances |
| 3 | | described in paragraph (2) of subsection (b-5). |
| 4 | | (7) A provision that the beneficiary shall receive |
| 5 | | emergency care coverage such that payment for this |
| 6 | | coverage is not dependent upon whether the emergency |
| 7 | | services are performed by a preferred or non-preferred |
| 8 | | provider and the coverage shall be at the same benefit |
| 9 | | level as if the service or treatment had been rendered by a |
| 10 | | preferred provider. For purposes of this paragraph (7), |
| 11 | | "the same benefit level" means that the beneficiary is |
| 12 | | provided the covered service at no greater cost to the |
| 13 | | beneficiary than if the service had been provided by a |
| 14 | | preferred provider. This provision shall be consistent |
| 15 | | with Section 356z.3a of the Illinois Insurance Code. |
| 16 | | (8) A limitation that complies with the following |
| 17 | | prior authorization requirements: subsections (d) and (e) |
| 18 | | of Section 55 of the Prior Authorization Reform Act. |
| 19 | | (A) If a health insurance issuer imposes a |
| 20 | | monetary penalty on the enrollee for the enrollee's, |
| 21 | | health care professional's, or health care provider's |
| 22 | | failure to obtain any form of prior authorization for |
| 23 | | a health care service, the penalty may not exceed the |
| 24 | | lesser of: |
| 25 | | (i) the actual cost of the health care |
| 26 | | service; or |
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| 1 | | (ii) $1,000 per occurrence in addition to the |
| 2 | | plan cost-sharing provisions. |
| 3 | | (B) A health insurance issuer may not require both |
| 4 | | the enrollee and the health care professional or |
| 5 | | health care provider to obtain any form of prior |
| 6 | | authorization for the same instance of a health care |
| 7 | | service, nor otherwise require more than one prior |
| 8 | | authorization for the same instance of a health care |
| 9 | | service. |
| 10 | | (9) For a network plan to be offered through the |
| 11 | | Exchange in the individual or small group market, as well |
| 12 | | as any off-Exchange mirror of such a network plan, |
| 13 | | evidence that the network plan includes essential |
| 14 | | community providers in accordance with rules established |
| 15 | | by the Exchange that will operate in this State for the |
| 16 | | applicable plan year. |
| 17 | | (c) The issuer shall demonstrate to the Director a minimum |
| 18 | | ratio of providers to plan beneficiaries as required by the |
| 19 | | Department for each network plan. |
| 20 | | (1) The minimum ratio of physicians or other providers |
| 21 | | to plan beneficiaries shall be established by the |
| 22 | | Department in consultation with the Department of Public |
| 23 | | Health based upon the guidance from the federal Centers |
| 24 | | for Medicare and Medicaid Services. The Department shall |
| 25 | | not establish ratios for vision or dental providers who |
| 26 | | provide services under dental-specific or vision-specific |
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| 1 | | (W) Pulmonary; |
| 2 | | (X) Rheumatology; |
| 3 | | (Y) Anesthesiology; |
| 4 | | (Z) Pain Medicine; |
| 5 | | (AA) Pediatric Specialty Services; |
| 6 | | (BB) Outpatient Dialysis; |
| 7 | | (CC) HIV; and |
| 8 | | (DD) Genetic Medicine and Genetic Counseling. |
| 9 | | (1.5) Beginning January 1, 2026, every issuer shall |
| 10 | | demonstrate to the Director that each in-network hospital |
| 11 | | has at least one radiologist, pathologist, |
| 12 | | anesthesiologist, and emergency room physician as a |
| 13 | | preferred provider in a network plan. The Department may, |
| 14 | | by rule, require additional types of hospital-based |
| 15 | | medical specialists to be included as preferred providers |
| 16 | | in each in-network hospital in a network plan. |
| 17 | | (2) The Director shall establish a process for the |
| 18 | | review of the adequacy of these standards, along with an |
| 19 | | assessment of additional specialties to be included in the |
| 20 | | list under this subsection (c). |
| 21 | | (3) Notwithstanding any other law or rule, the minimum |
| 22 | | ratio for each provider type shall be no less than any such |
| 23 | | ratio established for qualified health plans in |
| 24 | | Federally-Facilitated Exchanges by federal law or by the |
| 25 | | federal Centers for Medicare and Medicaid Services, even |
| 26 | | if the network plan is issued in the large group market or |
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| 1 | | is otherwise not issued through an exchange. Federal |
| 2 | | standards for stand-alone dental plans shall only apply to |
| 3 | | such network plans. In the absence of an applicable |
| 4 | | Department rule, the federal standards shall apply for the |
| 5 | | time period specified in the federal law, regulation, or |
| 6 | | guidance. If the Centers for Medicare and Medicaid |
| 7 | | Services establish standards that are more stringent than |
| 8 | | the standards in effect under any Department rule, the |
| 9 | | Department may amend its rules to conform to the more |
| 10 | | stringent federal standards. |
| 11 | | (4) If the federal Centers for Medicare and Medicaid |
| 12 | | Services establishes minimum provider ratios for |
| 13 | | stand-alone dental plans in the type of exchange in use in |
| 14 | | this State for a given plan year, the Department shall |
| 15 | | enforce those standards for stand-alone dental plans for |
| 16 | | that plan year. |
| 17 | | (d) The network plan shall demonstrate to the Director |
| 18 | | maximum travel and distance standards and appointment |
| 19 | | wait-time standards for plan beneficiaries, which shall be |
| 20 | | established by the Department in consultation with the |
| 21 | | Department of Public Health based upon the guidance from the |
| 22 | | federal Centers for Medicare and Medicaid Services. These |
| 23 | | standards shall consist of the maximum minutes or miles to be |
| 24 | | traveled by a plan beneficiary for each county type, such as |
| 25 | | large counties, metro counties, or rural counties as defined |
| 26 | | by Department rule. |
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| 1 | | The maximum travel time and distance standards must |
| 2 | | include standards for each physician and other provider |
| 3 | | category listed for which ratios have been established. |
| 4 | | The Director shall establish a process for the review of |
| 5 | | the adequacy of these standards along with an assessment of |
| 6 | | additional specialties to be included in the list under this |
| 7 | | subsection (d). |
| 8 | | Notwithstanding any other law or Department rule, the |
| 9 | | maximum travel time and distance standards and appointment |
| 10 | | wait-time standards shall be no greater than any such |
| 11 | | standards established for qualified health plans in |
| 12 | | Federally-Facilitated Exchanges by federal law or by the |
| 13 | | federal Centers for Medicare and Medicaid Services, even if |
| 14 | | the network plan is issued in the large group market or is |
| 15 | | otherwise not issued through an exchange. Federal standards |
| 16 | | for stand-alone dental plans shall only apply to such network |
| 17 | | plans. In the absence of an applicable Department rule, the |
| 18 | | federal standards shall apply for the time period specified in |
| 19 | | the federal law, regulation, or guidance. If the Centers for |
| 20 | | Medicare and Medicaid Services establish standards that are |
| 21 | | more stringent than the standards in effect under any |
| 22 | | Department rule, the Department may amend its rules to conform |
| 23 | | to the more stringent federal standards. |
| 24 | | If the federal area designations for the maximum time or |
| 25 | | distance or appointment wait-time standards required are |
| 26 | | changed by the most recent Letter to Issuers in the |
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| 1 | | Federally-facilitated Marketplaces, the Department shall post |
| 2 | | on its website notice of such changes and may amend its rules |
| 3 | | to conform to those designations if the Director deems |
| 4 | | appropriate. |
| 5 | | If the federal Centers for Medicare and Medicaid Services |
| 6 | | establishes appointment wait-time standards for qualified |
| 7 | | health plans, including stand-alone dental plans, in the type |
| 8 | | of exchange in use in this State for a given plan year, the |
| 9 | | Department shall enforce those standards for the same types of |
| 10 | | qualified health plans for that plan year. If the federal |
| 11 | | Centers for Medicare and Medicaid Services establishes time |
| 12 | | and distance standards for stand-alone dental plans in the |
| 13 | | type of exchange in use in this State for a given plan year, |
| 14 | | the Department shall enforce those standards for stand-alone |
| 15 | | dental plans for that plan year. |
| 16 | | (d-5)(1) Every issuer shall ensure that beneficiaries have |
| 17 | | timely and proximate access to treatment for mental, |
| 18 | | emotional, nervous, or substance use disorders or conditions |
| 19 | | in accordance with the provisions of paragraph (4) of |
| 20 | | subsection (a) of Section 370c of the Illinois Insurance Code. |
| 21 | | Issuers shall use a comparable process, strategy, evidentiary |
| 22 | | standard, and other factors in the development and application |
| 23 | | of the network adequacy standards for timely and proximate |
| 24 | | access to treatment for mental, emotional, nervous, or |
| 25 | | substance use disorders or conditions and those for the access |
| 26 | | to treatment for medical and surgical conditions. As such, the |
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| 1 | | network adequacy standards for timely and proximate access |
| 2 | | shall equally be applied to treatment facilities and providers |
| 3 | | for mental, emotional, nervous, or substance use disorders or |
| 4 | | conditions and specialists providing medical or surgical |
| 5 | | benefits pursuant to the parity requirements of Section 370c.1 |
| 6 | | of the Illinois Insurance Code and the federal Paul Wellstone |
| 7 | | and Pete Domenici Mental Health Parity and Addiction Equity |
| 8 | | Act of 2008. Notwithstanding the foregoing, the network |
| 9 | | adequacy standards for timely and proximate access to |
| 10 | | treatment for mental, emotional, nervous, or substance use |
| 11 | | disorders or conditions shall, at a minimum, satisfy the |
| 12 | | following requirements: |
| 13 | | (A) For beneficiaries residing in the metropolitan |
| 14 | | counties of Cook, DuPage, Kane, Lake, McHenry, and Will, |
| 15 | | network adequacy standards for timely and proximate access |
| 16 | | to treatment for mental, emotional, nervous, or substance |
| 17 | | use disorders or conditions means a beneficiary shall not |
| 18 | | have to travel longer than 30 minutes or 30 miles from the |
| 19 | | beneficiary's residence to receive outpatient treatment |
| 20 | | for mental, emotional, nervous, or substance use disorders |
| 21 | | or conditions. Beneficiaries shall not be required to wait |
| 22 | | longer than 10 business days between requesting an initial |
| 23 | | appointment and being seen by the facility or provider of |
| 24 | | mental, emotional, nervous, or substance use disorders or |
| 25 | | conditions for outpatient treatment or to wait longer than |
| 26 | | 20 business days between requesting a repeat or follow-up |
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| 1 | | appointment and being seen by the facility or provider of |
| 2 | | mental, emotional, nervous, or substance use disorders or |
| 3 | | conditions for outpatient treatment; however, subject to |
| 4 | | the protections of paragraph (3) of this subsection, a |
| 5 | | network plan shall not be held responsible if the |
| 6 | | beneficiary or provider voluntarily chooses to schedule an |
| 7 | | appointment outside of these required time frames. |
| 8 | | (B) For beneficiaries residing in Illinois counties |
| 9 | | other than those counties listed in subparagraph (A) of |
| 10 | | this paragraph, network adequacy standards for timely and |
| 11 | | proximate access to treatment for mental, emotional, |
| 12 | | nervous, or substance use disorders or conditions means a |
| 13 | | beneficiary shall not have to travel longer than 60 |
| 14 | | minutes or 60 miles from the beneficiary's residence to |
| 15 | | receive outpatient treatment for mental, emotional, |
| 16 | | nervous, or substance use disorders or conditions. |
| 17 | | Beneficiaries shall not be required to wait longer than 10 |
| 18 | | business days between requesting an initial appointment |
| 19 | | and being seen by the facility or provider of mental, |
| 20 | | emotional, nervous, or substance use disorders or |
| 21 | | conditions for outpatient treatment or to wait longer than |
| 22 | | 20 business days between requesting a repeat or follow-up |
| 23 | | appointment and being seen by the facility or provider of |
| 24 | | mental, emotional, nervous, or substance use disorders or |
| 25 | | conditions for outpatient treatment; however, subject to |
| 26 | | the protections of paragraph (3) of this subsection, a |
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| 1 | | network plan shall not be held responsible if the |
| 2 | | beneficiary or provider voluntarily chooses to schedule an |
| 3 | | appointment outside of these required time frames. |
| 4 | | (2) For beneficiaries residing in all Illinois counties, |
| 5 | | network adequacy standards for timely and proximate access to |
| 6 | | treatment for mental, emotional, nervous, or substance use |
| 7 | | disorders or conditions means a beneficiary shall not have to |
| 8 | | travel longer than 60 minutes or 60 miles from the |
| 9 | | beneficiary's residence to receive inpatient or residential |
| 10 | | treatment for mental, emotional, nervous, or substance use |
| 11 | | disorders or conditions. |
| 12 | | (3) If there is no in-network facility or provider |
| 13 | | available for a beneficiary to receive timely and proximate |
| 14 | | access to treatment for mental, emotional, nervous, or |
| 15 | | substance use disorders or conditions in accordance with the |
| 16 | | network adequacy standards outlined in this subsection, the |
| 17 | | issuer shall provide necessary exceptions to its network to |
| 18 | | ensure admission and treatment with a provider or at a |
| 19 | | treatment facility in accordance with the network adequacy |
| 20 | | standards in this subsection at the in-network benefit level. |
| 21 | | (A) For plan or policy years beginning on or after |
| 22 | | January 1, 2026, the issuer also shall provide reasonable |
| 23 | | reimbursement to a beneficiary who has received an |
| 24 | | exception as outlined in this paragraph (3) for costs |
| 25 | | including food, lodging, and travel. |
| 26 | | (i) Reimbursement for food and lodging shall be at |
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| 1 | | the prevailing federal per diem rates then in effect, |
| 2 | | as set by the United States General Services |
| 3 | | Administration. Reimbursement for travel by vehicle |
| 4 | | shall be reimbursed at the current Internal Revenue |
| 5 | | Service mileage standard for miles driven for |
| 6 | | transportation or travel expenses. |
| 7 | | (ii) At the time an issuer grants an exception |
| 8 | | under this paragraph (3), the issuer shall give |
| 9 | | written notification to the beneficiary of potential |
| 10 | | eligibility for reimbursement under this subparagraph |
| 11 | | (A) and instructions on how to file a claim for such |
| 12 | | reimbursement, including a link to the claim form on |
| 13 | | the issuer's public website and a phone number for a |
| 14 | | beneficiary to request that the issuer send a hard |
| 15 | | copy of the claim form by postal mail. The Department |
| 16 | | shall create the template for the reimbursement |
| 17 | | notification form, which issuers shall fill in and |
| 18 | | post on their public website. |
| 19 | | (iii) An issuer may require a beneficiary to |
| 20 | | submit a claim for food, travel, or lodging |
| 21 | | reimbursement within 60 days of the last date of the |
| 22 | | health care service for which travel was undertaken, |
| 23 | | and the beneficiary may appeal any denial of |
| 24 | | reimbursement claims. |
| 25 | | (iv) An issuer may deny reimbursement for food, |
| 26 | | lodging, and travel if the provider's site of care is |
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| 1 | | neither within this State nor within 100 miles of the |
| 2 | | beneficiary's residence unless, after a good faith |
| 3 | | effort, no provider can be found who is available |
| 4 | | within those parameters to provide the medically |
| 5 | | necessary health care service within 10 business days |
| 6 | | of a request for appointment. |
| 7 | | (B) Notwithstanding any other provision of this |
| 8 | | Section to the contrary, subparagraph (A) of this |
| 9 | | paragraph (3) does not apply to policies issued or |
| 10 | | delivered in this State that provide medical assistance |
| 11 | | under the Illinois Public Aid Code or the Children's |
| 12 | | Health Insurance Program Act. |
| 13 | | (4) If the federal Centers for Medicare and Medicaid |
| 14 | | Services establishes or law requires more stringent standards |
| 15 | | for qualified health plans in the Federally-Facilitated |
| 16 | | Exchanges, the federal standards shall control for all network |
| 17 | | plans for the time period specified in the federal law, |
| 18 | | regulation, or guidance, even if the network plan is issued in |
| 19 | | the large group market, is issued through a different type of |
| 20 | | Exchange, or is otherwise not issued through an Exchange. |
| 21 | | (5) If the federal Centers for Medicare and Medicaid |
| 22 | | Services establishes a more stringent standard in any county |
| 23 | | than specified in paragraph (1) or (2) of this subsection |
| 24 | | (d-5) for qualified health plans in the type of exchange in use |
| 25 | | in this State for a given plan year, the federal standard shall |
| 26 | | apply in lieu of the standard in paragraph (1) or (2) of this |
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| 1 | | subsection (d-5) for qualified health plans for that plan |
| 2 | | year. |
| 3 | | (e) Except for network plans solely offered as a group |
| 4 | | health plan, these ratio and time and distance standards apply |
| 5 | | to the lowest cost-sharing tier of any tiered network. |
| 6 | | (f) The network plan may consider use of other health care |
| 7 | | service delivery options, such as telemedicine or telehealth, |
| 8 | | mobile clinics, and centers of excellence, or other ways of |
| 9 | | delivering care to partially meet the requirements set under |
| 10 | | this Section. |
| 11 | | (g) Except for the requirements set forth in subsection |
| 12 | | (d-5), issuers who are not able to comply with the provider |
| 13 | | ratios, time and distance standards, and appointment wait-time |
| 14 | | standards established under this Act or federal law may |
| 15 | | request an exception to these requirements from the |
| 16 | | Department. The Department may grant an exception in the |
| 17 | | following circumstances: |
| 18 | | (1) if no providers or facilities meet the specific |
| 19 | | time and distance standard in a specific service area and |
| 20 | | the issuer (i) discloses information on the distance and |
| 21 | | travel time points that beneficiaries would have to travel |
| 22 | | beyond the required criterion to reach the next closest |
| 23 | | contracted provider outside of the service area and (ii) |
| 24 | | provides contact information, including names, addresses, |
| 25 | | and phone numbers for the next closest contracted provider |
| 26 | | or facility; |
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| 1 | | (2) if patterns of care in the service area do not |
| 2 | | support the need for the requested number of provider or |
| 3 | | facility type and the issuer provides data on local |
| 4 | | patterns of care, such as claims data, referral patterns, |
| 5 | | or local provider interviews, indicating where the |
| 6 | | beneficiaries currently seek this type of care or where |
| 7 | | the physicians currently refer beneficiaries, or both; or |
| 8 | | (3) other circumstances deemed appropriate by the |
| 9 | | Department consistent with the requirements of this Act. |
| 10 | | (h) Issuers are required to report to the Director any |
| 11 | | material change to an approved network plan within 15 business |
| 12 | | days after the change occurs and any change that would result |
| 13 | | in failure to meet the requirements of this Act. The issuer |
| 14 | | shall submit a revised version of the portions of the network |
| 15 | | adequacy filing affected by the material change, as determined |
| 16 | | by the Director by rule, and the issuer shall attach versions |
| 17 | | with the changes indicated for each document that was revised |
| 18 | | from the previous version of the filing. Upon notice from the |
| 19 | | issuer, the Director shall reevaluate the network plan's |
| 20 | | compliance with the network adequacy and transparency |
| 21 | | standards of this Act. For every day past 15 business days that |
| 22 | | the issuer fails to submit a revised network adequacy filing |
| 23 | | to the Director, the Director may order a fine of $5,000 per |
| 24 | | day. |
| 25 | | (i) If a network plan is inadequate under this Act with |
| 26 | | respect to a provider type in a county, and if the network plan |
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| 1 | | does not have an approved exception for that provider type in |
| 2 | | that county pursuant to subsection (g), an issuer shall cover |
| 3 | | out-of-network claims for covered health care services |
| 4 | | received from that provider type within that county at the |
| 5 | | in-network benefit level and shall retroactively adjudicate |
| 6 | | and reimburse beneficiaries to achieve that objective if their |
| 7 | | claims were processed at the out-of-network level contrary to |
| 8 | | this subsection. Nothing in this subsection shall be construed |
| 9 | | to supersede Section 356z.3a of the Illinois Insurance Code. |
| 10 | | (j) If the Director determines that a network is |
| 11 | | inadequate in any county and no exception has been granted |
| 12 | | under subsection (g) and the issuer does not have a process in |
| 13 | | place to comply with subsection (d-5), the Director may |
| 14 | | prohibit the network plan from being issued or renewed within |
| 15 | | that county until the Director determines that the network is |
| 16 | | adequate apart from processes and exceptions described in |
| 17 | | subsections (d-5) and (g). Nothing in this subsection shall be |
| 18 | | construed to terminate any beneficiary's health insurance |
| 19 | | coverage under a network plan before the expiration of the |
| 20 | | beneficiary's policy period if the Director makes a |
| 21 | | determination under this subsection after the issuance or |
| 22 | | renewal of the beneficiary's policy or certificate because of |
| 23 | | a material change. Policies or certificates issued or renewed |
| 24 | | in violation of this subsection may subject the issuer to a |
| 25 | | civil penalty of $5,000 per policy. |
| 26 | | (k) For the Department to enforce any new or modified |
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| 1 | | federal standard before the Department adopts the standard by |
| 2 | | rule, the Department must, no later than May 15 before the |
| 3 | | start of the plan year, give public notice to the affected |
| 4 | | health insurance issuers through a bulletin. |
| 5 | | (Source: P.A. 103-650, eff. 1-1-25; 103-656, eff. 1-1-25; |
| 6 | | 103-718, eff. 7-19-24; 103-777, eff. 1-1-25; 103-906, eff. |
| 7 | | 1-1-25; 104-28, eff. 1-1-26; 104-175, eff. 1-1-26; 104-334, |
| 8 | | eff. 8-15-25; revised 10-28-25.) |
| 9 | | Section 910. The Illinois Public Aid Code is amended by |
| 10 | | changing Section 5-5.12e as follows: |
| 11 | | (305 ILCS 5/5-5.12e) |
| 12 | | Sec. 5-5.12e. Managed care organization prior |
| 13 | | authorization of health care services. |
| 14 | | (a) As used in this Section, "health care service" has the |
| 15 | | meaning given to that term in the Standardized Prior |
| 16 | | Authorization Act Prior Authorization Reform Act. |
| 17 | | (b) Notwithstanding any other provision of law to the |
| 18 | | contrary, all managed care organizations shall comply with the |
| 19 | | requirements of the Prior Authorization Reform Act. |
| 20 | | (Source: P.A. 102-409, eff. 1-1-22; 102-813, eff. 5-13-22.) |
| 21 | | (215 ILCS 200/Act rep.) |
| 22 | | Section 915. The Prior Authorization Reform Act is |
| 23 | | repealed. |