104TH GENERAL ASSEMBLY
State of Illinois
2025 and 2026
HB4709

 

Introduced , by Rep. Rita Mayfield

 

SYNOPSIS AS INTRODUCED:
 
New Act
215 ILCS 5/356z.66
215 ILCS 5/370c  from Ch. 73, par. 982c
215 ILCS 124/10
305 ILCS 5/5-5.12e
215 ILCS 200/Act rep.

    Creates the Standardized Prior Authorization Act. Requires a health insurance issuer to maintain a complete list of services for which prior authorization is required and to make any current prior authorization requirements and restrictions readily accessible and conspicuously posted on its website or online portals to enrollees, health care professionals, and health care providers. Sets forth further provisions concerning disclosure and review of prior authorization requirements; standard prior authorizations; expedited prior authorizations; notifications of adverse determinations; appeals of adverse determinations; prohibitions on revocation of prior authorization and nonpayment by a health insurance issuer; the length of approvals; approvals for chronic conditions; continuity of prior approvals; and enforcement and administration of the Act. Requires a health insurance issuer to periodically review its prior authorization requirements and consider removal of prior authorization requirements. Provides that a failure by a health insurance issuer to comply with the deadlines and other requirements specified in the Act shall result in any health care services subject to review to be automatically deemed authorized by the health insurance issuer or its contracted private review agent. Establishes reporting and notification requirements for health insurance issuers. Grants rulemaking authority to the Department of Insurance. Repeals the Prior Authorization Reform Act. Amends the Illinois Insurance Code and the Illinois Public Aid Code to make conforming changes. Effective January 1, 2027.


LRB104 17431 BAB 30856 b

 

 

A BILL FOR

 

HB4709LRB104 17431 BAB 30856 b

1    AN ACT concerning regulation.
 
2    Be it enacted by the People of the State of Illinois,
3represented in the General Assembly:
 
4    Section 1. Short title. This Act may be cited as the
5Standardized Prior Authorization Act.
 
6    Section 5. Purpose. The purpose of this Act is to regulate
7prior authorization by:
8        (1) protecting the health care professional-patient
9    relationship from unreasonable third-party interference;
10        (2) preventing prior authorization programs from
11    hindering the independent medical judgment of a physician
12    or other health care provider; and
13        (3) ensuring the transparency of a fair and consistent
14    process for health care providers and their patients.
 
15    Section 10. Applicability and scope. This Act applies to
16health insurance coverage as defined in the Illinois Health
17Insurance Portability and Accountability Act, and policies
18issued or delivered in this State to the Department of
19Healthcare and Family Services and providing coverage to
20persons who are enrolled under Article V of the Illinois
21Public Aid Code or under the Children's Health Insurance
22Program Act, amended, delivered, issued, or renewed on or

 

 

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1after the effective date of this Act, except employee or
2employer self-insured health benefit plans under the federal
3Employee Retirement Income Security Act of 1974 or health care
4provided pursuant to the Workers' Compensation Act or the
5Workers' Occupational Diseases Act. This Act does not diminish
6a health care plan's duties and responsibilities under other
7federal or State law or rules adopted pursuant to those laws.
8This Act is not intended to alter or impede the provisions of
9any consent decree or judicial order to which the State or any
10of its agencies is a party.
 
11    Section 15. Definitions. In this Act, unless the context
12requires otherwise:
13    "Adverse determination" means a determination by a health
14insurance issuer that, based on the information provided, a
15pre-service request for a benefit under the health insurance
16issuer's health benefit plan upon application of any
17utilization review technique does not meet the health
18insurance issuer's requirements for medical necessity,
19appropriateness, health care setting, level of care, or
20effectiveness or is determined to be experimental or
21investigational and the requested benefit is therefore denied.
22    "Appeal" means a formal request, either orally or in
23writing, to reconsider an adverse determination.
24    "Approval" means a determination by a health insurance
25issuer that a health care service has been reviewed and, based

 

 

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1on the information provided, satisfies the health insurance
2issuer's requirements for medical necessity and
3appropriateness.
4    "Clinical review criteria" means the written screening
5procedures, decision abstracts, clinical protocols, and
6practice guidelines used by a health insurance issuer to
7determine the necessity and appropriateness of health care
8services.
9    "Department" means the Department of Insurance.
10    "Emergency medical condition" means a medical condition
11manifesting itself through acute symptoms of sufficient
12severity, including, but not limited to, severe pain, such
13that a prudent layperson who possesses an average knowledge of
14health and medicine could reasonably expect the absence of
15immediate medical attention to result in:
16        (1) placing the health of the individual or, with
17    respect to a pregnant woman, the health of the woman or her
18    unborn child in serious jeopardy;
19        (2) serious impairment to bodily functions; or
20        (3) serious dysfunction of any bodily organ or part.
21    "Emergency services" means health care items and services
22furnished or required to evaluate and treat an emergency
23medical condition.
24    "Enrollee" means any person and the person's dependents
25enrolled in or covered by a health care plan.
26    "Expedited prior authorization request" means a request

 

 

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1for prior authorization of a health care service when, in the
2opinion of a treating health care professional or health care
3provider with knowledge of the enrollee's medical condition,
4nonexpedited prior authorization:
5        (1) could seriously jeopardize the life or health of
6    the enrollee or the ability of the enrollee to regain
7    maximum function;
8        (2) could subject the enrollee to severe pain that
9    cannot be adequately managed without the care or treatment
10    that is the subject of the utilization review; or
11        (3) could lead to a likely onset of an emergency
12    medical condition if the service is not rendered during
13    the time period to render a prior authorization
14    determination for an urgent medical service.
15    "Expedited prior authorization request" does not include
16emergency services.
17    "Health care professional" means a physician licensed to
18practice medicine under the Medical Practice Act of 1987, a
19nurse licensed under the Nurse Practice Act, a physician
20assistant licensed under the Physician Assistant Practice Act
21of 1987, or any other individual that is licensed or otherwise
22authorized to deliver health care services.
23    "Health care provider" means any physician, hospital,
24ambulatory surgical treatment center, or other person or
25facility that is licensed or otherwise authorized to deliver
26health care services.

 

 

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1    "Health care service" means any service or level of
2service included in the furnishing to an individual of medical
3care or the hospitalization incident to the furnishing of such
4care, as well as the furnishing to any person of any other
5services for the purpose of preventing, diagnosing, screening
6for, alleviating, curing, or healing human illness or injury,
7including behavioral health, mental health, home health and
8pharmaceutical services, products, and medications.
9    "Health insurance issuer" has the meaning given to that
10term in Section 5 of the Illinois Health Insurance Portability
11and Accountability Act.
12    "Medically necessary" means when a health care
13professional exercising prudent clinical judgment would
14provide care to a patient for the purpose of preventing,
15diagnosing, or treating an illness, injury, or a disease or
16its symptoms that are:
17        (1) in accordance with generally accepted standards of
18    medical practice; and
19        (2) clinically appropriate in terms of type,
20    frequency, extent, site, and duration and are considered
21    effective for the patient's illness, injury, or disease;
22    and not primarily for the convenience of the patient,
23    treating physician, other health care professional,
24    caregiver, family member, or other interested party, and
25    focused on what is best for the patient's health outcome.
26    "NCPDP SCRIPT Standard" means the National Council for

 

 

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1Prescription Drug Programs SCRIPT Standard Version 2017071 or
2the most recent Standard adopted by the United States
3Department of Health and Human Services. "NCPDP SCRIPT
4Standard" includes subsequently released versions of the NCPDP
5SCRIPT Standard.
6    "Physician" means any person licensed by the State of
7Illinois to practice medicine in all its branches. "Physician"
8includes any person holding a temporary license, as provided
9in the Medical Practice Act of 1987.
10    "Prior authorization" means the process by which a health
11insurance issuer determines the medical necessity and medical
12appropriateness of an otherwise covered health care service
13before rendering the health care service. "Prior
14authorization" includes any notification required of an
15enrollee, health care professional, or health care provider by
16the health insurance issuer before, at the time of, or
17concurrent with providing a health care service, regardless of
18whether explicit approval is requested by the health insurance
19issuer.
20    "Private review agent" means a third-party entity hired by
21a health insurance issuer to perform utilization review.
22    "Utilization review" means to assess the medical
23necessity, appropriateness, and cost-effectiveness of health
24care services for prior authorization, concurrent review, or
25retrospective auditing.
 

 

 

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1    Section 20. Disclosure and review of prior authorization
2requirements.
3    (a) A health insurance issuer shall maintain a complete
4list of services for which prior authorization is required,
5including for all services where prior authorization is
6performed by an entity under contract with the health
7insurance issuer.
8    (b) A health insurance issuer shall make any current prior
9authorization requirements and restrictions, including written
10clinical review criteria, readily accessible and conspicuously
11posted on its website or online portals to enrollees, health
12care professionals, and health care providers. Content
13published by a third party and licensed for use by a health
14insurance issuer may be made available through the health
15insurance issuer's secure, password-protected website or
16online portals, so long as the access requirements of the
17website do not unreasonably restrict access. Requirements
18shall be described in detail, written in easily understandable
19language, and readily available to the health care
20professional and health care provider at the point of care.
21The website shall indicate for each service subject to prior
22authorization:
23        (1) when prior authorization became required for
24    policies issued or health benefit plan documents delivered
25    in Illinois, including the effective date or dates and the
26    termination date or dates, if applicable, in Illinois;

 

 

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1        (2) the date the Illinois-specific requirement was
2    listed on the health insurance issuer's, health benefit
3    plan's, or private review agent's website; and
4        (3) when applicable, access to a standardized
5    electronic prior authorization request transaction
6    process.
7    (c) The clinical review criteria must:
8        (1) be consistent with nationally accepted standards
9    generally recognized by physicians and health care
10    providers practicing in relevant medical and clinical
11    specialties except where state law provides its own
12    standard;
13        (2) be developed in accordance with the current
14    standards of a national medical accreditation entity;
15        (3) ensure quality of care and access to needed health
16    care services;
17        (4) use evidence based on sources, such as
18    peer-reviewed scientific studies;
19        (5) be sufficiently flexible to allow deviations from
20    norms when justified on a case-by-case basis; and
21        (6) be evaluated and updated, if necessary, at least
22    annually.
23    (d) A health insurance issuer shall not deny a claim for
24failure to obtain prior authorization if the prior
25authorization requirement was not in effect on the date of
26service on the claim or if prior authorization requirements

 

 

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1were not publicly disclosed by the plan on the health
2insurance issuer's website or other materials.
3    (e) A health insurance issuer shall not deem as incidental
4or deny supplies or health care services that are routinely
5used as part of a health care service when:
6        (1) an associated health care service has received
7    prior authorization; or
8        (2) prior authorization for the health care service is
9    not required.
10    (f) If a health insurance issuer intends either to
11implement a new prior authorization requirement or restriction
12or amend an existing requirement or restriction, the health
13insurance issuer shall provide impacted enrollees, contracted
14health care professionals, and contracted health care
15providers of enrollees written notice of the new or amended
16requirement or amendment no less than 60 days before the
17requirement or restriction is implemented. Written notice may
18take the form of a conspicuous notice posted on the health
19insurance issuer's public website or portal for contracted
20health care professionals and contracted health care
21providers, or email notice to health care professionals or
22providers. A health insurance issuer shall provide email
23notices to all impacted enrollees and to health care
24professionals or health care providers if the health care
25professional or health care provider has requested to receive
26the notice through email. A new or amended requirement shall

 

 

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1not be implemented unless the health insurance issuer's
2website has been updated to reflect the new or amended
3requirement or restriction. Written notice of a new, amended,
4or restricted prior authorization requirement, as required by
5this subsection (f), may be provided less than 60 days in
6advance if a health insurance issuer determines and
7contemporaneously notifies the Department in writing that:
8        (1) the health insurance issuer has identified
9    fraudulent or abusive practices related to the health care
10    service;
11        (2) the health care service is unavailable or scarce,
12    which necessitates the use of an alternative health care
13    service;
14        (3) the health care service is newly introduced to the
15    health care market, and a delay in providing coverage for
16    the health care service would not be in the best interest
17    of enrollees;
18        (4) the health care service is the subject of a
19    clinical trial authorized by the United States Food and
20    Drug Administration;
21        (5) changes to the health care service or its
22    availability are otherwise required by law to be made by
23    the health insurance issuer in less than 60 days; or
24        (6) the prior authorization requirement is being
25    removed.
26    (g) Health insurance issuers using prior authorization

 

 

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1shall make statistics available regarding prior authorization
2approvals and denials on the health insurance issuer's website
3in a readily accessible format. Following each calendar year,
4the statistics must be updated annually by June 1 and include
5all of the following information:
6        (1) a list of all health care services, including
7    medications, that are subject to prior authorization;
8        (2) the percentage of standard prior authorization
9    requests that were approved, aggregated for all items and
10    services;
11        (3) the percentage of standard prior authorization
12    requests that were denied, aggregated for all items and
13    services;
14        (4) the percentage of prior authorization requests
15    that were approved, aggregated for all items and services;
16        (5) the percentage of prior authorization requests for
17    which the time frame for review was extended, and the
18    request was approved, aggregated for all items and
19    services;
20        (6) the percentage of expedited prior authorization
21    requests that were approved, aggregated for all items and
22    services;
23        (7) the percentage of expedited authorization requests
24    that were denied, aggregated for all items and services;
25        (8) the average and median time that elapsed between
26    the submission of a request and a determination by the

 

 

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1    payer, plan, or health insurance issuer for standard prior
2    authorization, aggregated for all items and services; and
3        (9) the average and median time that elapsed between
4    the submission of a request and a decision by the payer,
5    plan, or health insurance issuer for expedited prior
6    authorization, aggregated for all times and services.
7    (h) In the case of a prior authorization request for a
8clinical laboratory test, a health insurance issuer must
9accept a prior authorization request prior to the date of
10specimen collection or at any time between the date of
11specimen collection and the date on which a timely claim for
12reimbursement is submitted to the health insurance issuer.
13    (i) A health insurance issuer may request from a provider
14or supplier only medical or other documentation that is
15reasonably necessary to evaluate a prior authorization
16request.
 
17    Section 25. Standardized electronic prior authorization
18request transaction process.
19    (a) On and after January 1, 2028, and until December 31,
202028, if any health insurance issuer requires prior
21authorization of a health care service, the health insurance
22issuer's or its designee's utilization review organization
23shall make available a standardized electronic prior
24authorization request transaction process using an Internet
25webpage, Internet webpage portal, or similar Internet-based

 

 

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1system. On and after January 1, 2029, a health insurance
2issuer must accept and respond to prior authorization requests
3under the pharmacy benefit through a secure electronic
4transmission using NCPDP SCRIPT Standard ePA transactions.
5    (b) On and after January 1, 2029, all health care
6professionals and health care providers shall be required to
7use the standardized electronic prior authorization request
8transaction process made available as required by subsection
9(a).
 
10    Section 30. Standard prior authorizations.
11    (a) As used in this Section, "necessary information"
12includes the results of any face-to-face clinical evaluation,
13second opinion, or other clinical information that is directly
14applicable to the requested service that may be required.
15    (b) If a health insurance issuer requires prior
16authorization of a health care service, the health insurance
17issuer must make an approval or adverse determination and
18notify the enrollee and the enrollee's health care
19professional or provider of the approval or adverse
20determination as expeditiously as the enrollee's condition
21requires but no later than 5 calendar days after obtaining all
22necessary information to make the approval or adverse
23determination, unless a longer minimum time frame is required
24under federal law for the health insurance issuer and the
25health care service at issue.

 

 

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1    (c) Notwithstanding any other provision of this Section,
2health insurance issuers must comply with the requirements of
3the Illinois Insurance Code that apply to prior authorization
4requirements for pharmaceutical services.
 
5    Section 35. Expedited prior authorizations.
6    (a) If requested by a treating health care provider or
7health care professional for an enrollee, a health insurance
8issuer must render an approval or adverse determination
9concerning urgent health care services and notify the enrollee
10and the enrollee's health care professional or provider of
11that approval or adverse determination as expeditiously as the
12enrollee's condition requires but no later than 24 hours after
13receiving all information needed to complete the review of the
14requested health care services, unless a longer minimum time
15frame is required under federal law for the health insurance
16issuer and the urgent health care service at issue.
17    (b) To facilitate the rendering of a prior authorization
18determination in conformance with this Section, a health
19insurance issuer must establish a mechanism to ensure health
20care professionals have access to appropriately trained and
21licensed physicians of the same specialty for consultation who
22are designated by the plan to make such determinations for
23prior authorization concerning urgent care services.
 
24    Section 40. Notifications of adverse determinations;

 

 

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1appeals. If a health insurance issuer makes an adverse
2determination, the health insurance issuer shall include the
3following in the notification to the enrollee and the
4enrollee's health care professional or health care provider:
5        (1) the reasons for the adverse determination and
6    related evidence-based criteria, including a description
7    of any missing or insufficient documentation;
8        (2) the right to appeal the adverse determination;
9        (3) instructions on how to file the appeal; and
10        (4) additional documentation necessary to support the
11    appeal.
 
12    Section 45. Personnel qualified to review appeals. A
13health insurance issuer must ensure that all appeals are
14reviewed by a physician when the request is by a physician or a
15representative of a physician. The physician must:
16        (1) possess a current and valid unrestricted license
17    to practice medicine with substantially similar licensing
18    requirements to this State;
19        (2) be certified by the boards of the American Board
20    of Medical Specialties or the American Board of Osteopathy
21    within the relevant specialty of a physician who typically
22    manages the medical condition or disease;
23        (3) have training, knowledge, or experience of
24    providing the health care services under appeal;
25        (4) not have been directly involved in making the

 

 

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1    adverse determination; and
2        (5) consider all known clinical aspects of the health
3    care service under review, including a review of all
4    pertinent medical records provided to the health insurance
5    issuer by the enrollee's health care professional or
6    health care provider, the health plan's clinical
7    guidelines, as well as peer-reviewed scientific studies.
 
8    Section 50. Health insurance issuer review of prior
9authorization requirements. A health insurance issuer shall
10periodically review its prior authorization requirements and
11consider removal of prior authorization requirements.
 
12    Section 55. Revocation of prior authorizations.
13    (a) A health insurance issuer may not revoke or further
14limit, condition, or restrict a previously issued prior
15authorization approval while it remains valid under this Act
16unless:
17        (1) the health insurance issuer has identified
18    fraudulent or abusive practices related to the health care
19    service;
20        (2) the health care service is unavailable, which
21    necessitates the use of an alternative health care
22    service;
23        (3) the health care service is the subject of a new
24    safety alert from the United States Food and Drug

 

 

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1    Administration or is in response to a public health
2    emergency;
3        (4) the change is based on nationally recognized,
4    generally accepted standards developed in accordance with
5    current standards of a national medical accreditation
6    entity or specialty society; or
7        (5) changes to the health care service or its
8    availability are otherwise required by law to be made by
9    the health insurance issuer in less than 60 days.
10    (b) Notwithstanding any other provision of law, if a claim
11is properly coded and submitted timely to a health insurance
12issuer, the health insurance issuer shall make payment
13according to the terms of coverage on claims for health care
14services for which prior authorization was required and
15approval received before the rendering of health care
16services, unless one of the following occurs:
17        (1) it is determined that the enrollee's health care
18    professional or health care provider knowingly and without
19    exercising prudent clinical judgment provided health care
20    services that required prior authorization from the health
21    insurance issuer or its contracted private review agent
22    without first obtaining prior authorization for those
23    health care services;
24        (2) it is timely determined that the health care
25    services claimed were not performed;
26        (3) it is timely determined that the health care

 

 

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1    services rendered were contrary to the instructions of the
2    health insurance issuer or its contracted private review
3    agent or delegated reviewer if contact was made between
4    those parties before the service being rendered;
5        (4) it is timely determined that the enrollee
6    receiving such health care services was not an enrollee of
7    the health care plan; or
8        (5) the approval was based upon a material
9    misrepresentation by the enrollee, health care
10    professional, or health care provider; as used in this
11    paragraph, "material" means a fact or situation that would
12    have resulted in a substantial change in the determination
13    had it accurately been disclosed in the submission.
14    (c) Nothing in this Section shall preclude a private
15review agent or a health insurance issuer from performing
16post-service reviews of health care claims for purposes of
17payment integrity or for the prevention of fraud, waste, or
18abuse.
 
19    Section 60. Length of approvals.
20    (a) A prior authorization approval shall be valid for the
21lesser of 12 months after the date the health care
22professional or health care provider receives the prior
23authorization approval or the length of the treatment as
24determined by the patient's health care professional. However,
25a health insurance issuer and an enrollee or the enrollee's

 

 

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1health care professional may extend a prior authorization
2approval for a longer period, by agreement. All dosage
3increases must be based on established evidentiary standards,
4and nothing in this Section shall prohibit a health insurance
5issuer from having safety edits in place. This Section shall
6not apply to the prescription of benzodiazepines or Schedule
7II narcotic drugs, such as opioids.
8    (b) Nothing in this Section shall require a policy or plan
9to cover any care, treatment, or services for any health
10condition that the terms of coverage otherwise completely
11exclude from the policy's or plan's covered benefits without
12regard for whether the care, treatment, or services are
13medically necessary.
 
14    Section 65. Approvals for chronic conditions.
15    (a) If a health insurance issuer requires a prior
16authorization for a recurring health care service or
17maintenance medication for the treatment of a chronic or
18long-term condition, including, but not limited to,
19chemotherapy for the treatment of cancer, the approval shall
20remain valid for the lesser of 12 months from the date the
21health care professional or health care provider receives the
22prior authorization approval or the length of the treatment as
23determined by the patient's health care professional. However,
24a health insurance issuer and an enrollee or the enrollee's
25health care professional may extend a prior authorization

 

 

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1approval for a longer period, by agreement. This Section shall
2not apply to the prescription of benzodiazepines or Schedule
3II narcotic drugs, such as opioids.
4    (b) Nothing in this Section shall require a policy or plan
5to cover any care, treatment, or services for any health
6condition that the terms of the coverage otherwise completely
7exclude from the policy's or plan's covered benefits without
8regard for whether the care, treatment, or services are
9medically necessary.
 
10    Section 70. Continuity of prior approvals.
11    (a) On receipt of information documenting a prior
12authorization approval from the enrollee or from the
13enrollee's health care professional or health care provider, a
14health insurance issuer shall honor a prior authorization
15granted to an enrollee from a previous health insurance issuer
16for at least the initial 90 days of an enrollee's coverage
17under a new health plan, subject to the terms of the member's
18coverage agreement.
19    (b) During the time period described in subsection (a), a
20health insurance issuer may perform its own review to grant a
21prior authorization approval subject to the terms of the
22member's coverage agreement.
23    (c) If there is a change in coverage of or approval
24criteria for a previously authorized health care service, the
25change in coverage or approval criteria does not affect an

 

 

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1enrollee who received prior authorization approval before the
2effective date of the change for the remainder of the
3enrollee's plan year.
4    (d) Except to the extent required by medical exceptions
5processes for prescription drugs, nothing in this Section
6shall require a policy or plan to cover any care, treatment, or
7services for any health condition that the terms of coverage
8otherwise completely exclude from the policy's or plan's
9covered benefits without regard for whether the care,
10treatment, or services are medically necessary.
 
11    Section 75. Effect of health insurance issuer's failure to
12comply. A failure by a health insurance issuer to comply with
13the deadlines and other requirements specified in this Act
14shall result in any health care services subject to review to
15be automatically deemed authorized by the health insurance
16issuer or its contracted private review agent.
 
17    Section 80. Enforcement and administration.
18    (a) In addition to the enforcement powers granted to it by
19law to enforce the provisions of this Act, the Department is
20granted specific authority to issue a cease and desist order
21or require a private review agent or health insurance issuer
22to submit a plan of correction for violations of this Act, or
23both. Subject to rules adopted by the Department under the
24provisions of the Illinois Administrative Procedure Act, and

 

 

HB4709- 22 -LRB104 17431 BAB 30856 b

1after proper notice and opportunity for a hearing, the
2Department may impose upon a private review agent, health
3benefit plan, or health insurance issuer an administrative
4fine not to exceed $2,000 per violation for failure to submit a
5requested plan of correction, failure to comply with its plan
6of correction, or repeated violations of this Act. All fines
7collected by the Department under this Section shall be
8deposited into the General Revenue Fund.
9    (b) Any person or the person's treating physician who has
10evidence that the person's health insurance issuer or health
11benefit plan is in violation of the provisions of this Act may
12file a complaint with the Department. The Department shall
13review all complaints received and investigate all complaints
14that it deems to state a potential violation. The Department
15shall fairly, efficiently, and timely review and investigate
16complaints. Health insurance issuers, health benefit plans,
17and private review agents found to be in violation of this Act
18shall be penalized in accordance with this Section.
19    (c) Nothing in this Act may be construed to create a
20private right of action.
 
21    Section 85. Reports to the Department.
22    (a) By June 1, 2028 and each June 1 thereafter, a health
23insurance issuer shall report to the Department, on a form
24issued by the Department, the following aggregated trend data,
25de-identified of protected health information, related to the

 

 

HB4709- 23 -LRB104 17431 BAB 30856 b

1health insurance issuer's practices and experience for the
2prior plan year for health care services submitted for
3payment:
4        (1) the number of prior authorization requests;
5        (2) the percentage of prior authorization requests
6    denied;
7        (3) the percentage of prior authorization appeals
8    received;
9        (4) the percentage of adverse determinations reversed
10    on appeal;
11        (5) the percentage of prior authorization requests
12    that were not submitted electronically;
13        (6) as a percentage of service, the 10 health care
14    services that were most frequently denied through prior
15    authorization; and
16        (7) the 5 reasons prior authorization requests were
17    most frequently denied.
18    (b) All reports required by this Section shall be
19considered public records, and the Department shall make the
20reports freely available upon request and post all reports to
21its public website without redactions.
 
22    Section 90. False requests for prior authorization. If a
23health insurance issuer has clear and convincing evidence that
24a health care professional or health care provider has
25knowingly and willfully submitted false or fraudulent requests

 

 

HB4709- 24 -LRB104 17431 BAB 30856 b

1for prior authorization to the health insurance issuer, the
2issuer shall notify and provide that information to the
3Department of Insurance. After receiving such information, the
4Department of Insurance shall forward these reports to the
5Department of Financial and Professional Regulation and the
6Illinois Attorney General.
 
7    Section 95. Rulemaking. The Department shall adopt rules
8necessary to implement and administer this Act.
 
9    Section 900. The Illinois Insurance Code is amended by
10changing Sections 356z.66 and 370c as follows:
 
11    (215 ILCS 5/356z.66)
12    Sec. 356z.66. Proton beam therapy.
13    (a) As used in this Section:
14    "Medically necessary" has the meaning given to that term
15in the Standardized Prior Authorization Act Prior
16Authorization Reform Act.
17    "Proton beam therapy" means a type of radiation therapy
18treatment that utilizes protons as the radiation delivery
19method for the treatment of tumors and cancerous cells.
20    "Radiation therapy treatment" means the delivery of
21biological effective doses with proton therapy, intensity
22modulated radiation therapy, brachytherapy, stereotactic body
23radiation therapy, three-dimensional conformal radiation

 

 

HB4709- 25 -LRB104 17431 BAB 30856 b

1therapy, or other forms of therapy using radiation.
2    (b) A group or individual policy of accident and health
3insurance or managed care plan that is amended, delivered,
4issued, or renewed on or after January 1, 2025 that provides
5coverage for the treatment of cancer shall not apply a higher
6standard of clinical evidence for the coverage of proton beam
7therapy than the insurer applies for the coverage of any other
8form of radiation therapy treatment.
9    (c) A group or individual policy of accident and health
10insurance or managed care plan that is amended, delivered,
11issued, or renewed on or after January 1, 2025 that provides
12coverage or benefits to any resident of this State for
13radiation oncology shall include coverage or benefits for
14medically necessary proton beam therapy for the treatment of
15cancer.
16(Source: P.A. 103-325, eff. 1-1-24; 103-605, eff. 7-1-24.)
 
17    (215 ILCS 5/370c)  (from Ch. 73, par. 982c)
18    Sec. 370c. Mental and emotional disorders.
19    (a)(1) On and after January 1, 2022 (the effective date of
20Public Act 102-579), every insurer that amends, delivers,
21issues, or renews group accident and health policies providing
22coverage for hospital or medical treatment or services for
23illness shall provide coverage for the medically necessary
24treatment of mental, emotional, nervous, or substance use
25disorders or conditions consistent with the parity

 

 

HB4709- 26 -LRB104 17431 BAB 30856 b

1requirements of Section 370c.1 of this Code.
2    (2) Each insured that is covered for mental, emotional,
3nervous, or substance use disorders or conditions shall be
4free to select the physician licensed to practice medicine in
5all its branches, licensed clinical psychologist, licensed
6clinical social worker, licensed clinical professional
7counselor, licensed marriage and family therapist, licensed
8speech-language pathologist, or other licensed or certified
9professional at a program licensed pursuant to the Substance
10Use Disorder Act of his or her choice to treat such disorders,
11and the insurer shall pay the covered charges of such
12physician licensed to practice medicine in all its branches,
13licensed clinical psychologist, licensed clinical social
14worker, licensed clinical professional counselor, licensed
15marriage and family therapist, licensed speech-language
16pathologist, or other licensed or certified professional at a
17program licensed pursuant to the Substance Use Disorder Act up
18to the limits of coverage, provided (i) the disorder or
19condition treated is covered by the policy, and (ii) the
20physician, licensed psychologist, licensed clinical social
21worker, licensed clinical professional counselor, licensed
22marriage and family therapist, licensed speech-language
23pathologist, or other licensed or certified professional at a
24program licensed pursuant to the Substance Use Disorder Act is
25authorized to provide said services under the statutes of this
26State and in accordance with accepted principles of his or her

 

 

HB4709- 27 -LRB104 17431 BAB 30856 b

1profession.
2    (3) Insofar as this Section applies solely to licensed
3clinical social workers, licensed clinical professional
4counselors, licensed marriage and family therapists, licensed
5speech-language pathologists, and other licensed or certified
6professionals at programs licensed pursuant to the Substance
7Use Disorder Act, those persons who may provide services to
8individuals shall do so after the licensed clinical social
9worker, licensed clinical professional counselor, licensed
10marriage and family therapist, licensed speech-language
11pathologist, or other licensed or certified professional at a
12program licensed pursuant to the Substance Use Disorder Act
13has informed the patient of the desirability of the patient
14conferring with the patient's primary care physician.
15    (4) "Mental, emotional, nervous, or substance use disorder
16or condition" means a condition or disorder that involves a
17mental health condition or substance use disorder that falls
18under any of the diagnostic categories listed in the mental
19and behavioral disorders chapter of the current edition of the
20World Health Organization's International Classification of
21Disease or that is listed in the most recent version of the
22American Psychiatric Association's Diagnostic and Statistical
23Manual of Mental Disorders. "Mental, emotional, nervous, or
24substance use disorder or condition" includes any mental
25health condition that occurs during pregnancy or during the
26postpartum period and includes, but is not limited to,

 

 

HB4709- 28 -LRB104 17431 BAB 30856 b

1postpartum depression.
2    (5) Medically necessary treatment and medical necessity
3determinations shall be interpreted and made in a manner that
4is consistent with and pursuant to subsections (h) through
5(y).
6    (b)(1) (Blank).
7    (2) (Blank).
8    (2.5) (Blank).
9    (3) Unless otherwise prohibited by federal law and
10consistent with the parity requirements of Section 370c.1 of
11this Code, the insurer that amends, delivers, issues, or
12renews a group or individual policy of accident and health
13insurance, a qualified health plan offered through the health
14insurance marketplace, or a provider of treatment of mental,
15emotional, nervous, or substance use disorders or conditions
16shall furnish medical records or other necessary data that
17substantiate that initial or continued treatment is at all
18times medically necessary. Nothing in this paragraph (3)
19supersedes the prohibition on prior authorization requirements
20to the extent provided under subsections (g) and (w) and
21subparagraph (A) of paragraph (6.5) of this subsection.
22Nothing prevents the insured from agreeing in writing to
23continue treatment at his or her expense. When making a
24determination of the medical necessity for a treatment
25modality for mental, emotional, nervous, or substance use
26disorders or conditions, an insurer must make the

 

 

HB4709- 29 -LRB104 17431 BAB 30856 b

1determination in a manner that is consistent with the manner
2used to make that determination with respect to other diseases
3or illnesses covered under the policy, including an appeals
4process. Medical necessity determinations for substance use
5disorders shall be made in accordance with appropriate patient
6placement criteria established by the American Society of
7Addiction Medicine. No additional criteria may be used to make
8medical necessity determinations for substance use disorders.
9    (4) A group health benefit plan amended, delivered,
10issued, or renewed on or after January 1, 2019 (the effective
11date of Public Act 100-1024) or an individual policy of
12accident and health insurance or a qualified health plan
13offered through the health insurance marketplace amended,
14delivered, issued, or renewed on or after January 1, 2019 (the
15effective date of Public Act 100-1024):
16        (A) shall provide coverage based upon medical
17    necessity for the treatment of a mental, emotional,
18    nervous, or substance use disorder or condition consistent
19    with the parity requirements of Section 370c.1 of this
20    Code; provided, however, that in each calendar year
21    coverage shall not be less than the following:
22            (i) 45 days of inpatient treatment; and
23            (ii) beginning on June 26, 2006 (the effective
24        date of Public Act 94-921), 60 visits for outpatient
25        treatment including group and individual outpatient
26        treatment; and

 

 

HB4709- 30 -LRB104 17431 BAB 30856 b

1            (iii) for plans or policies delivered, issued for
2        delivery, renewed, or modified after January 1, 2007
3        (the effective date of Public Act 94-906), 20
4        additional outpatient visits for speech therapy for
5        treatment of pervasive developmental disorders that
6        will be in addition to speech therapy provided
7        pursuant to item (ii) of this subparagraph (A); and
8        (B) may not include a lifetime limit on the number of
9    days of inpatient treatment or the number of outpatient
10    visits covered under the plan.
11        (C) (Blank).
12    (5) An issuer of a group health benefit plan or an
13individual policy of accident and health insurance or a
14qualified health plan offered through the health insurance
15marketplace may not count toward the number of outpatient
16visits required to be covered under this Section an outpatient
17visit for the purpose of medication management and shall cover
18the outpatient visits under the same terms and conditions as
19it covers outpatient visits for the treatment of physical
20illness.
21    (5.5) An individual or group health benefit plan amended,
22delivered, issued, or renewed on or after September 9, 2015
23(the effective date of Public Act 99-480) shall offer coverage
24for medically necessary acute treatment services and medically
25necessary clinical stabilization services. The treating
26provider shall base all treatment recommendations and the

 

 

HB4709- 31 -LRB104 17431 BAB 30856 b

1health benefit plan shall base all medical necessity
2determinations for substance use disorders in accordance with
3the most current edition of the Treatment Criteria for
4Addictive, Substance-Related, and Co-Occurring Conditions
5established by the American Society of Addiction Medicine. The
6treating provider shall base all treatment recommendations and
7the health benefit plan shall base all medical necessity
8determinations for medication-assisted treatment in accordance
9with the most current Treatment Criteria for Addictive,
10Substance-Related, and Co-Occurring Conditions established by
11the American Society of Addiction Medicine.
12    As used in this subsection:
13    "Acute treatment services" means 24-hour medically
14supervised addiction treatment that provides evaluation and
15withdrawal management and may include biopsychosocial
16assessment, individual and group counseling, psychoeducational
17groups, and discharge planning.
18    "Clinical stabilization services" means 24-hour treatment,
19usually following acute treatment services for substance
20abuse, which may include intensive education and counseling
21regarding the nature of addiction and its consequences,
22relapse prevention, outreach to families and significant
23others, and aftercare planning for individuals beginning to
24engage in recovery from addiction.
25    "Prior authorization" has the meaning given to that term
26in the Standardized Prior Authorization Act Section 15 of the

 

 

HB4709- 32 -LRB104 17431 BAB 30856 b

1Prior Authorization Reform Act.
2    (6) An issuer of a group health benefit plan may provide or
3offer coverage required under this Section through a managed
4care plan.
5    (6.5) An individual or group health benefit plan amended,
6delivered, issued, or renewed on or after January 1, 2019 (the
7effective date of Public Act 100-1024):
8        (A) shall not impose prior authorization requirements,
9    including limitations on dosage, other than those
10    established under the Treatment Criteria for Addictive,
11    Substance-Related, and Co-Occurring Conditions
12    established by the American Society of Addiction Medicine,
13    on a prescription medication approved by the United States
14    Food and Drug Administration that is prescribed or
15    administered for the treatment of substance use disorders;
16        (B) shall not impose any step therapy requirements;
17        (C) shall place all prescription medications approved
18    by the United States Food and Drug Administration
19    prescribed or administered for the treatment of substance
20    use disorders on, for brand medications, the lowest tier
21    of the drug formulary developed and maintained by the
22    individual or group health benefit plan that covers brand
23    medications and, for generic medications, the lowest tier
24    of the drug formulary developed and maintained by the
25    individual or group health benefit plan that covers
26    generic medications; and

 

 

HB4709- 33 -LRB104 17431 BAB 30856 b

1        (D) shall not exclude coverage for a prescription
2    medication approved by the United States Food and Drug
3    Administration for the treatment of substance use
4    disorders and any associated counseling or wraparound
5    services on the grounds that such medications and services
6    were court ordered.
7    (7) (Blank).
8    (8) (Blank).
9    (9) With respect to all mental, emotional, nervous, or
10substance use disorders or conditions, coverage for inpatient
11treatment shall include coverage for treatment in a
12residential treatment center certified or licensed by the
13Department of Public Health or the Department of Human
14Services.
15    (c) This Section shall not be interpreted to require
16coverage for speech therapy or other habilitative services for
17those individuals covered under Section 356z.15 of this Code.
18    (d) With respect to a group or individual policy of
19accident and health insurance or a qualified health plan
20offered through the health insurance marketplace, the
21Department and, with respect to medical assistance, the
22Department of Healthcare and Family Services shall each
23enforce the requirements of this Section and Sections 356z.23
24and 370c.1 of this Code, the Paul Wellstone and Pete Domenici
25Mental Health Parity and Addiction Equity Act of 2008, 42
26U.S.C. 18031(j), and any amendments to, and federal guidance

 

 

HB4709- 34 -LRB104 17431 BAB 30856 b

1or regulations issued under, those Acts, including, but not
2limited to, final regulations issued under the Paul Wellstone
3and Pete Domenici Mental Health Parity and Addiction Equity
4Act of 2008 and final regulations applying the Paul Wellstone
5and Pete Domenici Mental Health Parity and Addiction Equity
6Act of 2008 to Medicaid managed care organizations, the
7Children's Health Insurance Program, and alternative benefit
8plans. Specifically, the Department and the Department of
9Healthcare and Family Services shall take action:
10        (1) proactively ensuring compliance by individual and
11    group policies, including by requiring that insurers
12    submit comparative analyses, as set forth in paragraph (6)
13    of subsection (k) of Section 370c.1, demonstrating how
14    they design and apply nonquantitative treatment
15    limitations, both as written and in operation, for mental,
16    emotional, nervous, or substance use disorder or condition
17    benefits as compared to how they design and apply
18    nonquantitative treatment limitations, as written and in
19    operation, for medical and surgical benefits;
20        (2) evaluating all consumer or provider complaints
21    regarding mental, emotional, nervous, or substance use
22    disorder or condition coverage for possible parity
23    violations;
24        (3) performing parity compliance market conduct
25    examinations or, in the case of the Department of
26    Healthcare and Family Services, parity compliance audits

 

 

HB4709- 35 -LRB104 17431 BAB 30856 b

1    of individual and group plans and policies, including, but
2    not limited to, reviews of:
3            (A) nonquantitative treatment limitations,
4        including, but not limited to, prior authorization
5        requirements, concurrent review, retrospective review,
6        step therapy, network admission standards,
7        reimbursement rates, and geographic restrictions;
8            (B) denials of authorization, payment, and
9        coverage; and
10            (C) other specific criteria as may be determined
11        by the Department.
12    The findings and the conclusions of the parity compliance
13market conduct examinations and audits shall be made public.
14    The Director may adopt rules to effectuate any provisions
15of the Paul Wellstone and Pete Domenici Mental Health Parity
16and Addiction Equity Act of 2008 that relate to the business of
17insurance.
18    (e) Availability of plan information.
19        (1) The criteria for medical necessity determinations
20    made under a group health plan, an individual policy of
21    accident and health insurance, or a qualified health plan
22    offered through the health insurance marketplace with
23    respect to mental health or substance use disorder
24    benefits (or health insurance coverage offered in
25    connection with the plan with respect to such benefits)
26    must be made available by the plan administrator (or the

 

 

HB4709- 36 -LRB104 17431 BAB 30856 b

1    health insurance issuer offering such coverage) to any
2    current or potential participant, beneficiary, or
3    contracting provider upon request.
4        (2) The reason for any denial under a group health
5    benefit plan, an individual policy of accident and health
6    insurance, or a qualified health plan offered through the
7    health insurance marketplace (or health insurance coverage
8    offered in connection with such plan or policy) of
9    reimbursement or payment for services with respect to
10    mental, emotional, nervous, or substance use disorders or
11    conditions benefits in the case of any participant or
12    beneficiary must be made available within a reasonable
13    time and in a reasonable manner and in readily
14    understandable language by the plan administrator (or the
15    health insurance issuer offering such coverage) to the
16    participant or beneficiary upon request.
17    (f) As used in this Section, "group policy of accident and
18health insurance" and "group health benefit plan" includes (1)
19State-regulated employer-sponsored group health insurance
20plans written in Illinois or which purport to provide coverage
21for a resident of this State; and (2) State, county,
22municipal, or school district employee health plans.
23References to an insurer include all plans described in this
24subsection.
25    (g) (1) As used in this subsection:
26    "Benefits", with respect to insurers that are not Medicaid

 

 

HB4709- 37 -LRB104 17431 BAB 30856 b

1managed care organizations, means the benefits provided for
2treatment services for inpatient and outpatient treatment of
3substance use disorders or conditions at American Society of
4Addiction Medicine levels of treatment 2.1 (Intensive
5Outpatient), 2.5 (High-Intensity Outpatient), 3.1 (Clinically
6Managed Low-Intensity Residential), 3.5 (Clinically Managed
7High-Intensity Residential), and 3.7 (Medically Managed
8Residential) and OMT (Opioid Maintenance Therapy) services.
9    "Benefits", with respect to Medicaid managed care
10organizations, means the benefits provided for treatment
11services for inpatient and outpatient treatment of substance
12use disorders or conditions at American Society of Addiction
13Medicine levels of treatment 2.1 (Intensive Outpatient), 2.5
14(High-Intensity Outpatient), 3.5 (Clinically Managed
15High-Intensity Residential), and 3.7 (Medically Managed
16Residential) and OMT (Opioid Maintenance Therapy) services.
17    "Substance use disorder treatment provider or facility"
18means a licensed physician, licensed psychologist, licensed
19psychiatrist, licensed advanced practice registered nurse, or
20licensed, certified, or otherwise State-approved facility or
21provider of substance use disorder treatment.
22    (2) A group health insurance policy, an individual health
23benefit plan, or qualified health plan that is offered through
24the health insurance marketplace, small employer group health
25plan, and large employer group health plan that is amended,
26delivered, issued, executed, or renewed in this State, or

 

 

HB4709- 38 -LRB104 17431 BAB 30856 b

1approved for issuance or renewal in this State, on or after
2January 1, 2019 (the effective date of Public Act 100-1023)
3shall comply with the requirements of this Section and Section
4370c.1. The services for the treatment and the ongoing
5assessment of the patient's progress in treatment shall follow
6the requirements of 77 Ill. Adm. Code 2060.
7    (3) Prior authorization shall not be utilized for the
8benefits under this subsection. Except to the extent
9prohibited by Section 370c.1 with respect to treatment
10limitations in a benefit classification or subclassification,
11the insurer may require the substance use disorder treatment
12provider or facility to notify the insurer of the initiation
13of treatment. For an insurer that is not a Medicaid managed
14care organization, the substance use disorder treatment
15provider or facility may be required to give notification for
16the initiation of treatment of the covered person within 2
17business days. For Medicaid managed care organizations, the
18substance use disorder treatment provider or facility may be
19required to give notification in accordance with the protocol
20set forth in the provider agreement for initiation of
21treatment within 24 hours. If the Medicaid managed care
22organization is not capable of accepting the notification in
23accordance with the contractual protocol during the 24-hour
24period following admission, the substance use disorder
25treatment provider or facility shall have one additional
26business day to provide the notification to the appropriate

 

 

HB4709- 39 -LRB104 17431 BAB 30856 b

1managed care organization. Treatment plans shall be developed
2in accordance with the requirements and timeframes established
3in 77 Ill. Adm. Code 2060. No such coverage shall be subject to
4concurrent review prior to the applicable notification
5deadline. If coverage is denied retrospectively, neither the
6provider or facility nor the insurer shall bill, and the
7covered individual shall not be liable, for any treatment
8under this subsection through the date the adverse
9determination is issued, other than any copayment,
10coinsurance, or deductible for the treatment or stay through
11that date as applicable under the policy. Coverage shall not
12be retrospectively denied for benefits that were furnished at
13a participating substance use disorder facility prior to the
14applicable notification deadline except for the following:
15        (A) upon reasonable determination that the benefits
16    were not provided;
17        (B) upon determination that the patient receiving the
18    treatment was not an insured, enrollee, or beneficiary
19    under the policy;
20        (C) upon material misrepresentation by the patient or
21    provider. As used in this subparagraph (C), "material"
22    means a fact or situation that is not merely technical in
23    nature and results or could result in a substantial change
24    in the situation;
25        (D) upon determination that a service was excluded
26    under the terms of coverage. For situations that qualify

 

 

HB4709- 40 -LRB104 17431 BAB 30856 b

1    under this subparagraph (D), the limitation to billing for
2    a copayment, coinsurance, or deductible shall not apply;
3        (E) upon determination that a service was not
4    medically necessary consistent with subsections (h)
5    through (n); or
6        (F) upon determination that the patient did not
7    consent to the treatment and that there was no court order
8    mandating the treatment.
9    (4) For an insurer that is not a Medicaid managed care
10organization, if an insurer determines that benefits are no
11longer medically necessary, the insurer shall notify the
12covered person, the covered person's authorized
13representative, if any, and the covered person's health care
14provider in writing of the covered person's right to request
15an external review pursuant to the Health Carrier External
16Review Act. The notification shall occur within 24 hours
17following the adverse determination.
18    Pursuant to the requirements of the Health Carrier
19External Review Act, the covered person or the covered
20person's authorized representative may request an expedited
21external review. An expedited external review may not occur if
22the substance use disorder treatment provider or facility
23determines that continued treatment is no longer medically
24necessary.
25    If an expedited external review request meets the criteria
26of the Health Carrier External Review Act, an independent

 

 

HB4709- 41 -LRB104 17431 BAB 30856 b

1review organization shall make a final determination of
2medical necessity within 72 hours. If an independent review
3organization upholds an adverse determination, an insurer
4shall remain responsible to provide coverage of benefits
5through the day following the determination of the independent
6review organization. A decision to reverse an adverse
7determination shall comply with the Health Carrier External
8Review Act.
9    (5) The substance use disorder treatment provider or
10facility shall provide the insurer with 7 business days'
11advance notice of the planned discharge of the patient from
12the substance use disorder treatment provider or facility and
13notice on the day that the patient is discharged from the
14substance use disorder treatment provider or facility.
15    (6) The benefits required by this subsection shall be
16provided to all covered persons with a diagnosis of substance
17use disorder or conditions. The presence of additional related
18or unrelated diagnoses shall not be a basis to reduce or deny
19the benefits required by this subsection.
20    (7) Nothing in this subsection shall be construed to
21require an insurer to provide coverage for any of the benefits
22in this subsection.
23    (8) Any concurrent or retrospective review permitted by
24this subsection must be consistent with the utilization review
25provisions in subsections (h) through (n).
26    (h) As used in this Section:

 

 

HB4709- 42 -LRB104 17431 BAB 30856 b

1    "Generally accepted standards of mental, emotional,
2nervous, or substance use disorder or condition care" means
3standards of care and clinical practice that are generally
4recognized by health care providers practicing in relevant
5clinical specialties such as psychiatry, psychology, clinical
6sociology, social work, addiction medicine and counseling, and
7behavioral health treatment. Valid, evidence-based sources
8reflecting generally accepted standards of mental, emotional,
9nervous, or substance use disorder or condition care include
10peer-reviewed scientific studies and medical literature,
11recommendations of nonprofit health care provider professional
12associations and specialty societies, including, but not
13limited to, patient placement criteria and clinical practice
14guidelines, recommendations of federal government agencies,
15and drug labeling approved by the United States Food and Drug
16Administration.
17    "Medically necessary treatment of mental, emotional,
18nervous, or substance use disorders or conditions" means a
19service or product addressing the specific needs of that
20patient, for the purpose of screening, preventing, diagnosing,
21managing, or treating an illness, injury, or condition or its
22symptoms and comorbidities, including minimizing the
23progression of an illness, injury, or condition or its
24symptoms and comorbidities in a manner that is all of the
25following:
26        (1) in accordance with the generally accepted

 

 

HB4709- 43 -LRB104 17431 BAB 30856 b

1    standards of mental, emotional, nervous, or substance use
2    disorder or condition care;
3        (2) clinically appropriate in terms of type,
4    frequency, extent, site, and duration; and
5        (3) not primarily for the economic benefit of the
6    insurer, purchaser, or for the convenience of the patient,
7    treating physician, or other health care provider.
8    "Utilization review" means either of the following:
9        (1) prospectively, retrospectively, or concurrently
10    reviewing and approving, modifying, delaying, or denying,
11    based in whole or in part on medical necessity, requests
12    by health care providers, insureds, or their authorized
13    representatives for coverage of health care services
14    before, retrospectively, or concurrently with the
15    provision of health care services to insureds.
16        (2) evaluating the medical necessity, appropriateness,
17    level of care, service intensity, efficacy, or efficiency
18    of health care services, benefits, procedures, or
19    settings, under any circumstances, to determine whether a
20    health care service or benefit subject to a medical
21    necessity coverage requirement in an insurance policy is
22    covered as medically necessary for an insured.
23    "Utilization review criteria" means patient placement
24criteria or any criteria, standards, protocols, or guidelines
25used by an insurer to conduct utilization review.
26    (i)(1) Every insurer that amends, delivers, issues, or

 

 

HB4709- 44 -LRB104 17431 BAB 30856 b

1renews a group or individual policy of accident and health
2insurance or a qualified health plan offered through the
3health insurance marketplace in this State and Medicaid
4managed care organizations providing coverage for hospital or
5medical treatment on or after January 1, 2023 shall, pursuant
6to subsections (h) through (s), provide coverage for medically
7necessary treatment of mental, emotional, nervous, or
8substance use disorders or conditions.
9    (2) An insurer shall not set a specific limit on the
10duration of benefits or coverage of medically necessary
11treatment of mental, emotional, nervous, or substance use
12disorders or conditions or limit coverage only to alleviation
13of the insured's current symptoms.
14    (3) All utilization review conducted by the insurer
15concerning diagnosis, prevention, and treatment of insureds
16diagnosed with mental, emotional, nervous, or substance use
17disorders or conditions shall be conducted in accordance with
18the requirements of subsections (k) through (w).
19    (4) An insurer that authorizes a specific type of
20treatment by a provider pursuant to this Section shall not
21rescind or modify the authorization after that provider
22renders the health care service in good faith and pursuant to
23this authorization for any reason, including, but not limited
24to, the insurer's subsequent cancellation or modification of
25the insured's or policyholder's contract, or the insured's or
26policyholder's eligibility. Nothing in this Section shall

 

 

HB4709- 45 -LRB104 17431 BAB 30856 b

1require the insurer to cover a treatment when the
2authorization was granted based on a material
3misrepresentation by the insured, the policyholder, or the
4provider. Nothing in this Section shall require Medicaid
5managed care organizations to pay for services if the
6individual was not eligible for Medicaid at the time the
7service was rendered. Nothing in this Section shall require an
8insurer to pay for services if the individual was not the
9insurer's enrollee at the time services were rendered. As used
10in this paragraph, "material" means a fact or situation that
11is not merely technical in nature and results in or could
12result in a substantial change in the situation.
13    (j) An insurer shall not limit benefits or coverage for
14medically necessary services on the basis that those services
15should be or could be covered by a public entitlement program,
16including, but not limited to, special education or an
17individualized education program, Medicaid, Medicare,
18Supplemental Security Income, or Social Security Disability
19Insurance, and shall not include or enforce a contract term
20that excludes otherwise covered benefits on the basis that
21those services should be or could be covered by a public
22entitlement program. Nothing in this subsection shall be
23construed to require an insurer to cover benefits that have
24been authorized and provided for a covered person by a public
25entitlement program. Medicaid managed care organizations are
26not subject to this subsection.

 

 

HB4709- 46 -LRB104 17431 BAB 30856 b

1    (k) An insurer shall base any medical necessity
2determination or the utilization review criteria that the
3insurer, and any entity acting on the insurer's behalf,
4applies to determine the medical necessity of health care
5services and benefits for the diagnosis, prevention, and
6treatment of mental, emotional, nervous, or substance use
7disorders or conditions on current generally accepted
8standards of mental, emotional, nervous, or substance use
9disorder or condition care. All denials and appeals shall be
10reviewed by a professional with experience or expertise
11comparable to the provider requesting the authorization.
12    (l) In conducting utilization review of all covered health
13care services for the diagnosis, prevention, and treatment of
14mental, emotional, and nervous disorders or conditions, an
15insurer shall apply the criteria and guidelines set forth in
16the most recent version of the treatment criteria developed by
17an unaffiliated nonprofit professional association for the
18relevant clinical specialty or, for Medicaid managed care
19organizations, criteria and guidelines determined by the
20Department of Healthcare and Family Services that are
21consistent with generally accepted standards of mental,
22emotional, nervous or substance use disorder or condition
23care. Pursuant to subsection (b), in conducting utilization
24review of all covered services and benefits for the diagnosis,
25prevention, and treatment of substance use disorders an
26insurer shall use the most recent edition of the patient

 

 

HB4709- 47 -LRB104 17431 BAB 30856 b

1placement criteria established by the American Society of
2Addiction Medicine.
3    (m) In conducting utilization review relating to level of
4care placement, continued stay, transfer, discharge, or any
5other patient care decisions that are within the scope of the
6sources specified in subsection (l), an insurer shall not
7apply different, additional, conflicting, or more restrictive
8utilization review criteria than the criteria set forth in
9those sources. For all level of care placement decisions, the
10insurer shall authorize placement at the level of care
11consistent with the assessment of the insured using the
12relevant patient placement criteria as specified in subsection
13(l). If that level of placement is not available, the insurer
14shall authorize the next higher level of care. In the event of
15disagreement, the insurer shall provide full detail of its
16assessment using the relevant criteria as specified in
17subsection (l) to the provider of the service and the patient.
18    If an insurer purchases or licenses utilization review
19criteria pursuant to this subsection, the insurer shall verify
20and document before use that the criteria were developed in
21accordance with subsection (k).
22    (n) In conducting utilization review that is outside the
23scope of the criteria as specified in subsection (l) or
24relates to the advancements in technology or in the types or
25levels of care that are not addressed in the most recent
26versions of the sources specified in subsection (l), an

 

 

HB4709- 48 -LRB104 17431 BAB 30856 b

1insurer shall conduct utilization review in accordance with
2subsection (k).
3    (o) This Section does not in any way limit the rights of a
4patient under the Medical Patient Rights Act.
5    (p) This Section does not in any way limit early and
6periodic screening, diagnostic, and treatment benefits as
7defined under 42 U.S.C. 1396d(r).
8    (q) To ensure the proper use of the criteria described in
9subsection (l), every insurer shall do all of the following:
10        (1) Educate the insurer's staff, including any third
11    parties contracted with the insurer to review claims,
12    conduct utilization reviews, or make medical necessity
13    determinations about the utilization review criteria.
14        (2) Make the educational program available to other
15    stakeholders, including the insurer's participating or
16    contracted providers and potential participants,
17    beneficiaries, or covered lives. The education program
18    must be provided at least once a year, in-person or
19    digitally, or recordings of the education program must be
20    made available to the aforementioned stakeholders.
21        (3) Provide, at no cost, the utilization review
22    criteria and any training material or resources to
23    providers and insured patients upon request. For
24    utilization review criteria not concerning level of care
25    placement, continued stay, transfer, discharge, or other
26    patient care decisions used by the insurer pursuant to

 

 

HB4709- 49 -LRB104 17431 BAB 30856 b

1    subsection (m), the insurer may place the criteria on a
2    secure, password-protected website so long as the access
3    requirements of the website do not unreasonably restrict
4    access to insureds or their providers. No restrictions
5    shall be placed upon the insured's or treating provider's
6    access right to utilization review criteria obtained under
7    this paragraph at any point in time, including before an
8    initial request for authorization.
9        (4) Track, identify, and analyze how the utilization
10    review criteria are used to certify care, deny care, and
11    support the appeals process.
12        (5) Conduct interrater reliability testing to ensure
13    consistency in utilization review decision making that
14    covers how medical necessity decisions are made; this
15    assessment shall cover all aspects of utilization review
16    as defined in subsection (h).
17        (6) Run interrater reliability reports about how the
18    clinical guidelines are used in conjunction with the
19    utilization review process and parity compliance
20    activities.
21        (7) Achieve interrater reliability pass rates of at
22    least 90% and, if this threshold is not met, immediately
23    provide for the remediation of poor interrater reliability
24    and interrater reliability testing for all new staff
25    before they can conduct utilization review without
26    supervision.

 

 

HB4709- 50 -LRB104 17431 BAB 30856 b

1        (8) Maintain documentation of interrater reliability
2    testing and the remediation actions taken for those with
3    pass rates lower than 90% and submit to the Department of
4    Insurance or, in the case of Medicaid managed care
5    organizations, the Department of Healthcare and Family
6    Services the testing results and a summary of remedial
7    actions as part of parity compliance reporting set forth
8    in subsection (k) of Section 370c.1.
9    (r) This Section applies to all health care services and
10benefits for the diagnosis, prevention, and treatment of
11mental, emotional, nervous, or substance use disorders or
12conditions covered by an insurance policy, including
13prescription drugs.
14    (s) This Section applies to an insurer that amends,
15delivers, issues, or renews a group or individual policy of
16accident and health insurance or a qualified health plan
17offered through the health insurance marketplace in this State
18providing coverage for hospital or medical treatment and
19conducts utilization review as defined in this Section,
20including Medicaid managed care organizations, and any entity
21or contracting provider that performs utilization review or
22utilization management functions on an insurer's behalf.
23    (t) If the Director determines that an insurer has
24violated this Section, the Director may, after appropriate
25notice and opportunity for hearing, by order, assess a civil
26penalty between $1,000 and $5,000 for each violation. Moneys

 

 

HB4709- 51 -LRB104 17431 BAB 30856 b

1collected from penalties shall be deposited into the Parity
2Advancement Fund established in subsection (i) of Section
3370c.1.
4    (u) An insurer shall not adopt, impose, or enforce terms
5in its policies or provider agreements, in writing or in
6operation, that undermine, alter, or conflict with the
7requirements of this Section.
8    (v) The provisions of this Section are severable. If any
9provision of this Section or its application is held invalid,
10that invalidity shall not affect other provisions or
11applications that can be given effect without the invalid
12provision or application.
13    (w) Beginning January 1, 2026, coverage for medically
14necessary treatment of mental, emotional, or nervous disorders
15or conditions shall comply with the following requirements:
16        (1) No policy shall require prior authorization for
17    outpatient or partial hospitalization services for
18    treatment of mental, emotional, or nervous disorders or
19    conditions provided by a physician licensed to practice
20    medicine in all branches, a licensed clinical
21    psychologist, a licensed clinical social worker, a
22    licensed clinical professional counselor, a licensed
23    marriage and family therapist, a licensed speech-language
24    pathologist, or any other type of licensed, certified, or
25    legally authorized provider, including trainees working
26    under the supervision of a licensed health care

 

 

HB4709- 52 -LRB104 17431 BAB 30856 b

1    professional listed under this subsection, or facility
2    whose outpatient or partial hospitalization services the
3    policy covers for treatment of mental, emotional, or
4    nervous disorders or conditions. Such coverage may be
5    subject to concurrent and retrospective review consistent
6    with the utilization review provisions in subsections (h)
7    through (n) and Section 370c.1. Nothing in this paragraph
8    (1) supersedes a health maintenance organization's
9    referral requirement for services from nonparticipating
10    providers. An insurer may require providers or facilities
11    to notify the insurer of the initiation of treatment as
12    specified in this subsection, except to the extent
13    prohibited by Section 370c.1 with respect to treatment
14    limitations in a benefit classification or
15    subclassification. No such coverage shall be subject to
16    concurrent review for any services furnished before an
17    applicable notification deadline, subject to the
18    following:
19            (A) In the case of outpatient treatment, for an
20        insurer that is not a Medicaid managed care
21        organization, the insurer may set a notification
22        deadline of 2 business days after the initiation of
23        the covered person's treatment. A Medicaid managed
24        care organization may set a deadline of 24 hours after
25        the initiation of treatment. If the Medicaid managed
26        care organization is not capable of accepting the

 

 

HB4709- 53 -LRB104 17431 BAB 30856 b

1        notification in accordance with the contractual
2        protocol within the 24-hour period following
3        initiation, the treatment provider or facility shall
4        have one additional business day to provide the
5        notification to the Medicaid managed care
6        organization.
7            (B) In the case of a partial hospitalization
8        program, for an insurer that is not a Medicaid managed
9        care organization, the insurer may set a notification
10        deadline of 48 hours after the initiation of the
11        covered person's treatment. A Medicaid managed care
12        organization may set a deadline of 24 hours after the
13        initiation of treatment. If the Medicaid managed care
14        organization is not capable of accepting the
15        notification in accordance with the contractual
16        protocol during the 24-hour period following
17        initiation, the treatment provider or facility shall
18        have one additional business day to provide the
19        notification to the Medicaid managed care
20        organization.
21        (2) No policy shall require prior authorization for
22    inpatient treatment at a hospital for mental, emotional,
23    or nervous disorders or conditions at a participating
24    provider. Additionally, no such coverage shall be subject
25    to concurrent review for the first 72 hours after
26    admission, provided that the provider must notify the

 

 

HB4709- 54 -LRB104 17431 BAB 30856 b

1    insurer of both the admission and the initial treatment
2    plan within 48 hours of admission. A discharge plan must
3    be fully developed and continuity services prepared to
4    meet the patient's needs and the patient's community
5    preference upon release. Recommended level of care
6    placements identified in the discharge plan shall comply
7    with generally accepted standards of care, as defined in
8    subsection (h).
9            (A) If the provider satisfies the conditions of
10        paragraph (2), then the insurer shall approve coverage
11        of the recommended level of care, if applicable, upon
12        discharge subject to concurrent review.
13            (B) Nothing in this paragraph supersedes a health
14        maintenance organization's referral requirement for
15        services from nonparticipating providers upon a
16        patient's discharge from a hospital or facility.
17            (C) Concurrent review for such coverage must be
18        consistent with the utilization review provisions in
19        subsections (h) through (n).
20            (D) In this subsection, residential treatment that
21        is not otherwise identified in the discharge plan is
22        not inpatient hospitalization.
23        (3) Treatment provided under this subsection may be
24    reviewed retrospectively. If coverage is denied
25    retrospectively, neither the insurer nor the participating
26    provider shall bill, and the insured shall not be liable,

 

 

HB4709- 55 -LRB104 17431 BAB 30856 b

1    for any treatment under this subsection through the date
2    the adverse determination is issued, other than any
3    copayment, coinsurance, or deductible for the stay through
4    that date as applicable under the policy. Coverage shall
5    not be retrospectively denied for the first 72 hours of
6    admission to inpatient hospitalization for treatment of
7    mental, emotional, or nervous disorders or conditions, or
8    before the applicable deadline under paragraph (1) of this
9    subsection for outpatient treatment or partial
10    hospitalization programs, at a participating provider
11    except:
12            (A) upon reasonable determination that the
13        inpatient mental health treatment was not provided;
14            (B) upon determination that the patient receiving
15        the treatment was not an insured, enrollee, or
16        beneficiary under the policy;
17            (C) upon material misrepresentation by the patient
18        or health care provider. In this item (C), "material"
19        means a fact or situation that is not merely technical
20        in nature and results or could result in a substantial
21        change in the situation;
22            (D) upon determination that a service was excluded
23        under the terms of coverage. In that case, the
24        limitation to billing for a copayment, coinsurance, or
25        deductible shall not apply;
26            (E) for outpatient treatment or partial

 

 

HB4709- 56 -LRB104 17431 BAB 30856 b

1        hospitalization programs only, upon determination that
2        a service was not medically necessary consistent with
3        subsections (h) through (n); or
4             (F) upon determination that the patient did not
5        consent to the treatment and that there was no court
6        order mandating the treatment.
7        Nothing in this subsection shall be construed to
8    require a policy to cover any health care service excluded
9    under the terms of coverage.
10        This subsection does not apply to coverage for any
11    prescription or over-the-counter drug.
12        Nothing in this subsection shall be construed to
13    require the medical assistance program to reimburse for
14    services not covered by the medical assistance program as
15    authorized by the Illinois Public Aid Code or the
16    Children's Health Insurance Program Act.
17    (x) Notwithstanding any provision of this Section, nothing
18shall require the medical assistance program under Article V
19of the Illinois Public Aid Code or the Children's Health
20Insurance Program Act to violate any applicable federal laws,
21regulations, or grant requirements, including requirements for
22utilization management, or any State or federal consent
23decrees. Nothing in subsection (g) or (w) shall prevent the
24Department of Healthcare and Family Services from requiring a
25health care provider to use specified level of care,
26admission, continued stay, or discharge criteria, including,

 

 

HB4709- 57 -LRB104 17431 BAB 30856 b

1but not limited to, those under Section 5-5.23 of the Illinois
2Public Aid Code, as long as the Department of Healthcare and
3Family Services, subject to applicable federal laws,
4regulations, or grant requirements, including requirements for
5utilization management, does not require a health care
6provider to seek prior authorization or concurrent review from
7the Department of Healthcare and Family Services, a Medicaid
8managed care organization, or a utilization review
9organization under the circumstances expressly prohibited by
10subsections (g) and (w). Nothing in this Section prohibits a
11health plan, including a Medicaid managed care organization,
12from conducting reviews for medical necessity, clinical
13appropriateness, safety, fraud, waste, or abuse and reporting
14suspected fraud, waste, or abuse according to State and
15federal requirements. Nothing in this Section limits the
16authority of the Department of Healthcare and Family Services
17or another State agency, or a Medicaid managed care
18organization on the State agency's behalf, to (i) implement or
19require programs, services, screenings, assessments, tools, or
20reviews to comply with applicable federal law, federal
21regulation, federal grant requirements, any State or federal
22consent decrees or court orders, or any applicable case law,
23such as Olmstead v. L.C., 527 U.S. 581 (1999), or (ii)
24administer or require programs, services, screenings,
25assessments, tools, or reviews established under State or
26federal laws, rules, or regulations in compliance with State

 

 

HB4709- 58 -LRB104 17431 BAB 30856 b

1or federal laws, rules, or regulations, including, but not
2limited to, the Children's Mental Health Act and the Mental
3Health and Developmental Disabilities Administrative Act.
4    (y) (Blank).
5(Source: P.A. 103-426, eff. 8-4-23; 103-650, eff. 1-1-25;
6103-1040, eff. 8-9-24; 104-28, eff. 1-1-26; 104-417, eff.
78-15-25.)
 
8    Section 905. The Network Adequacy and Transparency Act is
9amended by changing Section 10 as follows:
 
10    (215 ILCS 124/10)
11    Sec. 10. Network adequacy.
12    (a) Before issuing, delivering, or renewing a network
13plan, an issuer providing a network plan shall file a
14description of all of the following with the Director:
15        (1) The written policies and procedures for adding
16    providers to meet patient needs based on increases in the
17    number of beneficiaries, changes in the
18    patient-to-provider ratio, changes in medical and health
19    care capabilities, and increased demand for services.
20        (2) The written policies and procedures for making
21    referrals within and outside the network.
22        (3) The written policies and procedures on how the
23    network plan will provide 24-hour, 7-day per week access
24    to network-affiliated primary care, emergency services,

 

 

HB4709- 59 -LRB104 17431 BAB 30856 b

1    and obstetrical and gynecological health care
2    professionals.
3    An issuer shall not prohibit a preferred provider from
4discussing any specific or all treatment options with
5beneficiaries irrespective of the issuer's position on those
6treatment options or from advocating on behalf of
7beneficiaries within the utilization review, grievance, or
8appeals processes established by the issuer in accordance with
9any rights or remedies available under applicable State or
10federal law.
11    (b) Before issuing, delivering, or renewing a network
12plan, an issuer must file for review a description of the
13services to be offered through a network plan. The description
14shall include all of the following:
15        (1) A geographic map of the area proposed to be served
16    by the plan by county service area and zip code, including
17    marked locations for preferred providers.
18        (2) As deemed necessary by the Department, the names,
19    addresses, phone numbers, and specialties of the providers
20    who have entered into preferred provider agreements under
21    the network plan.
22        (3) The number of beneficiaries anticipated to be
23    covered by the network plan.
24        (4) An Internet website and toll-free telephone number
25    for beneficiaries and prospective beneficiaries to access
26    current and accurate lists of preferred providers in each

 

 

HB4709- 60 -LRB104 17431 BAB 30856 b

1    plan, additional information about the plan, as well as
2    any other information required by Department rule.
3        (5) A description of how health care services to be
4    rendered under the network plan are reasonably accessible
5    and available to beneficiaries. The description shall
6    address all of the following:
7            (A) the type of health care services to be
8        provided by the network plan;
9            (B) the ratio of physicians and other providers to
10        beneficiaries, by specialty and including primary care
11        physicians and facility-based physicians when
12        applicable under the contract, necessary to meet the
13        health care needs and service demands of the currently
14        enrolled population;
15            (C) the travel and distance standards for plan
16        beneficiaries in county service areas; and
17            (D) a description of how the use of telemedicine,
18        telehealth, or mobile care services may be used to
19        partially meet the network adequacy standards, if
20        applicable.
21        (6) A provision ensuring that whenever a beneficiary
22    has made a good faith effort, as evidenced by accessing
23    the provider directory, calling the network plan, and
24    calling the provider, to utilize preferred providers for a
25    covered service and it is determined the issuer does not
26    have the appropriate preferred providers due to

 

 

HB4709- 61 -LRB104 17431 BAB 30856 b

1    insufficient number, type, unreasonable travel distance or
2    delay, or preferred providers refusing to provide a
3    covered service because it is contrary to the conscience
4    of the preferred providers, as protected by the Health
5    Care Right of Conscience Act, the issuer shall give the
6    beneficiary a network exception and shall ensure, directly
7    or indirectly, by terms contained in the payer contract,
8    that the beneficiary will be provided the covered service
9    at no greater cost to the beneficiary than if the service
10    had been provided by a preferred provider. This paragraph
11    (6) does not apply to: (A) a beneficiary who willfully
12    chooses to access a non-preferred provider for health care
13    services available through the panel of preferred
14    providers, or (B) a beneficiary enrolled in a health
15    maintenance organization, except that the health
16    maintenance organization must notify the beneficiary when
17    a referral has been granted as a network exception based
18    on any preferred provider access deficiency described in
19    this paragraph or under the circumstances applicable in
20    paragraph (3) of subsection (d-5). In these circumstances,
21    the contractual requirements for non-preferred provider
22    reimbursements shall apply unless Section 356z.3a of the
23    Illinois Insurance Code requires otherwise. In no event
24    shall a beneficiary who receives care at a participating
25    health care facility be required to search for
26    participating providers under the circumstances described

 

 

HB4709- 62 -LRB104 17431 BAB 30856 b

1    in subsection (b) or (b-5) of Section 356z.3a of the
2    Illinois Insurance Code except under the circumstances
3    described in paragraph (2) of subsection (b-5).
4        (7) A provision that the beneficiary shall receive
5    emergency care coverage such that payment for this
6    coverage is not dependent upon whether the emergency
7    services are performed by a preferred or non-preferred
8    provider and the coverage shall be at the same benefit
9    level as if the service or treatment had been rendered by a
10    preferred provider. For purposes of this paragraph (7),
11    "the same benefit level" means that the beneficiary is
12    provided the covered service at no greater cost to the
13    beneficiary than if the service had been provided by a
14    preferred provider. This provision shall be consistent
15    with Section 356z.3a of the Illinois Insurance Code.
16        (8) A limitation that complies with the following
17    prior authorization requirements: subsections (d) and (e)
18    of Section 55 of the Prior Authorization Reform Act.
19            (A) If a health insurance issuer imposes a
20        monetary penalty on the enrollee for the enrollee's,
21        health care professional's, or health care provider's
22        failure to obtain any form of prior authorization for
23        a health care service, the penalty may not exceed the
24        lesser of:
25                (i) the actual cost of the health care
26            service; or

 

 

HB4709- 63 -LRB104 17431 BAB 30856 b

1                (ii) $1,000 per occurrence in addition to the
2            plan cost-sharing provisions.
3            (B) A health insurance issuer may not require both
4        the enrollee and the health care professional or
5        health care provider to obtain any form of prior
6        authorization for the same instance of a health care
7        service, nor otherwise require more than one prior
8        authorization for the same instance of a health care
9        service.
10        (9) For a network plan to be offered through the
11    Exchange in the individual or small group market, as well
12    as any off-Exchange mirror of such a network plan,
13    evidence that the network plan includes essential
14    community providers in accordance with rules established
15    by the Exchange that will operate in this State for the
16    applicable plan year.
17    (c) The issuer shall demonstrate to the Director a minimum
18ratio of providers to plan beneficiaries as required by the
19Department for each network plan.
20        (1) The minimum ratio of physicians or other providers
21    to plan beneficiaries shall be established by the
22    Department in consultation with the Department of Public
23    Health based upon the guidance from the federal Centers
24    for Medicare and Medicaid Services. The Department shall
25    not establish ratios for vision or dental providers who
26    provide services under dental-specific or vision-specific

 

 

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1    benefits, except to the extent provided under federal law
2    for stand-alone dental plans. The Department shall
3    consider establishing ratios for the following physicians
4    or other providers:
5            (A) Primary Care;
6            (B) Pediatrics;
7            (C) Cardiology;
8            (D) Gastroenterology;
9            (E) General Surgery;
10            (F) Neurology;
11            (G) OB/GYN;
12            (H) Oncology/Radiation;
13            (I) Ophthalmology;
14            (J) Urology;
15            (K) Behavioral Health;
16            (L) Allergy/Immunology;
17            (M) Chiropractic;
18            (N) Dermatology;
19            (O) Endocrinology;
20            (P) Ears, Nose, and Throat (ENT)/Otolaryngology;
21            (Q) Infectious Disease;
22            (R) Nephrology;
23            (S) Neurosurgery;
24            (T) Orthopedic Surgery;
25            (U) Physiatry/Rehabilitative;
26            (V) Plastic Surgery;

 

 

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1            (W) Pulmonary;
2            (X) Rheumatology;
3            (Y) Anesthesiology;
4            (Z) Pain Medicine;
5            (AA) Pediatric Specialty Services;
6            (BB) Outpatient Dialysis;
7            (CC) HIV; and
8            (DD) Genetic Medicine and Genetic Counseling.
9        (1.5) Beginning January 1, 2026, every issuer shall
10    demonstrate to the Director that each in-network hospital
11    has at least one radiologist, pathologist,
12    anesthesiologist, and emergency room physician as a
13    preferred provider in a network plan. The Department may,
14    by rule, require additional types of hospital-based
15    medical specialists to be included as preferred providers
16    in each in-network hospital in a network plan.
17        (2) The Director shall establish a process for the
18    review of the adequacy of these standards, along with an
19    assessment of additional specialties to be included in the
20    list under this subsection (c).
21        (3) Notwithstanding any other law or rule, the minimum
22    ratio for each provider type shall be no less than any such
23    ratio established for qualified health plans in
24    Federally-Facilitated Exchanges by federal law or by the
25    federal Centers for Medicare and Medicaid Services, even
26    if the network plan is issued in the large group market or

 

 

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1    is otherwise not issued through an exchange. Federal
2    standards for stand-alone dental plans shall only apply to
3    such network plans. In the absence of an applicable
4    Department rule, the federal standards shall apply for the
5    time period specified in the federal law, regulation, or
6    guidance. If the Centers for Medicare and Medicaid
7    Services establish standards that are more stringent than
8    the standards in effect under any Department rule, the
9    Department may amend its rules to conform to the more
10    stringent federal standards.
11        (4) If the federal Centers for Medicare and Medicaid
12    Services establishes minimum provider ratios for
13    stand-alone dental plans in the type of exchange in use in
14    this State for a given plan year, the Department shall
15    enforce those standards for stand-alone dental plans for
16    that plan year.
17    (d) The network plan shall demonstrate to the Director
18maximum travel and distance standards and appointment
19wait-time standards for plan beneficiaries, which shall be
20established by the Department in consultation with the
21Department of Public Health based upon the guidance from the
22federal Centers for Medicare and Medicaid Services. These
23standards shall consist of the maximum minutes or miles to be
24traveled by a plan beneficiary for each county type, such as
25large counties, metro counties, or rural counties as defined
26by Department rule.

 

 

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1    The maximum travel time and distance standards must
2include standards for each physician and other provider
3category listed for which ratios have been established.
4    The Director shall establish a process for the review of
5the adequacy of these standards along with an assessment of
6additional specialties to be included in the list under this
7subsection (d).
8    Notwithstanding any other law or Department rule, the
9maximum travel time and distance standards and appointment
10wait-time standards shall be no greater than any such
11standards established for qualified health plans in
12Federally-Facilitated Exchanges by federal law or by the
13federal Centers for Medicare and Medicaid Services, even if
14the network plan is issued in the large group market or is
15otherwise not issued through an exchange. Federal standards
16for stand-alone dental plans shall only apply to such network
17plans. In the absence of an applicable Department rule, the
18federal standards shall apply for the time period specified in
19the federal law, regulation, or guidance. If the Centers for
20Medicare and Medicaid Services establish standards that are
21more stringent than the standards in effect under any
22Department rule, the Department may amend its rules to conform
23to the more stringent federal standards.
24    If the federal area designations for the maximum time or
25distance or appointment wait-time standards required are
26changed by the most recent Letter to Issuers in the

 

 

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1Federally-facilitated Marketplaces, the Department shall post
2on its website notice of such changes and may amend its rules
3to conform to those designations if the Director deems
4appropriate.
5    If the federal Centers for Medicare and Medicaid Services
6establishes appointment wait-time standards for qualified
7health plans, including stand-alone dental plans, in the type
8of exchange in use in this State for a given plan year, the
9Department shall enforce those standards for the same types of
10qualified health plans for that plan year. If the federal
11Centers for Medicare and Medicaid Services establishes time
12and distance standards for stand-alone dental plans in the
13type of exchange in use in this State for a given plan year,
14the Department shall enforce those standards for stand-alone
15dental plans for that plan year.
16    (d-5)(1) Every issuer shall ensure that beneficiaries have
17timely and proximate access to treatment for mental,
18emotional, nervous, or substance use disorders or conditions
19in accordance with the provisions of paragraph (4) of
20subsection (a) of Section 370c of the Illinois Insurance Code.
21Issuers shall use a comparable process, strategy, evidentiary
22standard, and other factors in the development and application
23of the network adequacy standards for timely and proximate
24access to treatment for mental, emotional, nervous, or
25substance use disorders or conditions and those for the access
26to treatment for medical and surgical conditions. As such, the

 

 

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1network adequacy standards for timely and proximate access
2shall equally be applied to treatment facilities and providers
3for mental, emotional, nervous, or substance use disorders or
4conditions and specialists providing medical or surgical
5benefits pursuant to the parity requirements of Section 370c.1
6of the Illinois Insurance Code and the federal Paul Wellstone
7and Pete Domenici Mental Health Parity and Addiction Equity
8Act of 2008. Notwithstanding the foregoing, the network
9adequacy standards for timely and proximate access to
10treatment for mental, emotional, nervous, or substance use
11disorders or conditions shall, at a minimum, satisfy the
12following requirements:
13        (A) For beneficiaries residing in the metropolitan
14    counties of Cook, DuPage, Kane, Lake, McHenry, and Will,
15    network adequacy standards for timely and proximate access
16    to treatment for mental, emotional, nervous, or substance
17    use disorders or conditions means a beneficiary shall not
18    have to travel longer than 30 minutes or 30 miles from the
19    beneficiary's residence to receive outpatient treatment
20    for mental, emotional, nervous, or substance use disorders
21    or conditions. Beneficiaries shall not be required to wait
22    longer than 10 business days between requesting an initial
23    appointment and being seen by the facility or provider of
24    mental, emotional, nervous, or substance use disorders or
25    conditions for outpatient treatment or to wait longer than
26    20 business days between requesting a repeat or follow-up

 

 

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1    appointment and being seen by the facility or provider of
2    mental, emotional, nervous, or substance use disorders or
3    conditions for outpatient treatment; however, subject to
4    the protections of paragraph (3) of this subsection, a
5    network plan shall not be held responsible if the
6    beneficiary or provider voluntarily chooses to schedule an
7    appointment outside of these required time frames.
8        (B) For beneficiaries residing in Illinois counties
9    other than those counties listed in subparagraph (A) of
10    this paragraph, network adequacy standards for timely and
11    proximate access to treatment for mental, emotional,
12    nervous, or substance use disorders or conditions means a
13    beneficiary shall not have to travel longer than 60
14    minutes or 60 miles from the beneficiary's residence to
15    receive outpatient treatment for mental, emotional,
16    nervous, or substance use disorders or conditions.
17    Beneficiaries shall not be required to wait longer than 10
18    business days between requesting an initial appointment
19    and being seen by the facility or provider of mental,
20    emotional, nervous, or substance use disorders or
21    conditions for outpatient treatment or to wait longer than
22    20 business days between requesting a repeat or follow-up
23    appointment and being seen by the facility or provider of
24    mental, emotional, nervous, or substance use disorders or
25    conditions for outpatient treatment; however, subject to
26    the protections of paragraph (3) of this subsection, a

 

 

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1    network plan shall not be held responsible if the
2    beneficiary or provider voluntarily chooses to schedule an
3    appointment outside of these required time frames.
4    (2) For beneficiaries residing in all Illinois counties,
5network adequacy standards for timely and proximate access to
6treatment for mental, emotional, nervous, or substance use
7disorders or conditions means a beneficiary shall not have to
8travel longer than 60 minutes or 60 miles from the
9beneficiary's residence to receive inpatient or residential
10treatment for mental, emotional, nervous, or substance use
11disorders or conditions.
12    (3) If there is no in-network facility or provider
13available for a beneficiary to receive timely and proximate
14access to treatment for mental, emotional, nervous, or
15substance use disorders or conditions in accordance with the
16network adequacy standards outlined in this subsection, the
17issuer shall provide necessary exceptions to its network to
18ensure admission and treatment with a provider or at a
19treatment facility in accordance with the network adequacy
20standards in this subsection at the in-network benefit level.
21        (A) For plan or policy years beginning on or after
22    January 1, 2026, the issuer also shall provide reasonable
23    reimbursement to a beneficiary who has received an
24    exception as outlined in this paragraph (3) for costs
25    including food, lodging, and travel.
26            (i) Reimbursement for food and lodging shall be at

 

 

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1        the prevailing federal per diem rates then in effect,
2        as set by the United States General Services
3        Administration. Reimbursement for travel by vehicle
4        shall be reimbursed at the current Internal Revenue
5        Service mileage standard for miles driven for
6        transportation or travel expenses.
7            (ii) At the time an issuer grants an exception
8        under this paragraph (3), the issuer shall give
9        written notification to the beneficiary of potential
10        eligibility for reimbursement under this subparagraph
11        (A) and instructions on how to file a claim for such
12        reimbursement, including a link to the claim form on
13        the issuer's public website and a phone number for a
14        beneficiary to request that the issuer send a hard
15        copy of the claim form by postal mail. The Department
16        shall create the template for the reimbursement
17        notification form, which issuers shall fill in and
18        post on their public website.
19            (iii) An issuer may require a beneficiary to
20        submit a claim for food, travel, or lodging
21        reimbursement within 60 days of the last date of the
22        health care service for which travel was undertaken,
23        and the beneficiary may appeal any denial of
24        reimbursement claims.
25            (iv) An issuer may deny reimbursement for food,
26        lodging, and travel if the provider's site of care is

 

 

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1        neither within this State nor within 100 miles of the
2        beneficiary's residence unless, after a good faith
3        effort, no provider can be found who is available
4        within those parameters to provide the medically
5        necessary health care service within 10 business days
6        of a request for appointment.
7        (B) Notwithstanding any other provision of this
8    Section to the contrary, subparagraph (A) of this
9    paragraph (3) does not apply to policies issued or
10    delivered in this State that provide medical assistance
11    under the Illinois Public Aid Code or the Children's
12    Health Insurance Program Act.
13    (4) If the federal Centers for Medicare and Medicaid
14Services establishes or law requires more stringent standards
15for qualified health plans in the Federally-Facilitated
16Exchanges, the federal standards shall control for all network
17plans for the time period specified in the federal law,
18regulation, or guidance, even if the network plan is issued in
19the large group market, is issued through a different type of
20Exchange, or is otherwise not issued through an Exchange.
21    (5) If the federal Centers for Medicare and Medicaid
22Services establishes a more stringent standard in any county
23than specified in paragraph (1) or (2) of this subsection
24(d-5) for qualified health plans in the type of exchange in use
25in this State for a given plan year, the federal standard shall
26apply in lieu of the standard in paragraph (1) or (2) of this

 

 

HB4709- 74 -LRB104 17431 BAB 30856 b

1subsection (d-5) for qualified health plans for that plan
2year.
3    (e) Except for network plans solely offered as a group
4health plan, these ratio and time and distance standards apply
5to the lowest cost-sharing tier of any tiered network.
6    (f) The network plan may consider use of other health care
7service delivery options, such as telemedicine or telehealth,
8mobile clinics, and centers of excellence, or other ways of
9delivering care to partially meet the requirements set under
10this Section.
11    (g) Except for the requirements set forth in subsection
12(d-5), issuers who are not able to comply with the provider
13ratios, time and distance standards, and appointment wait-time
14standards established under this Act or federal law may
15request an exception to these requirements from the
16Department. The Department may grant an exception in the
17following circumstances:
18        (1) if no providers or facilities meet the specific
19    time and distance standard in a specific service area and
20    the issuer (i) discloses information on the distance and
21    travel time points that beneficiaries would have to travel
22    beyond the required criterion to reach the next closest
23    contracted provider outside of the service area and (ii)
24    provides contact information, including names, addresses,
25    and phone numbers for the next closest contracted provider
26    or facility;

 

 

HB4709- 75 -LRB104 17431 BAB 30856 b

1        (2) if patterns of care in the service area do not
2    support the need for the requested number of provider or
3    facility type and the issuer provides data on local
4    patterns of care, such as claims data, referral patterns,
5    or local provider interviews, indicating where the
6    beneficiaries currently seek this type of care or where
7    the physicians currently refer beneficiaries, or both; or
8        (3) other circumstances deemed appropriate by the
9    Department consistent with the requirements of this Act.
10    (h) Issuers are required to report to the Director any
11material change to an approved network plan within 15 business
12days after the change occurs and any change that would result
13in failure to meet the requirements of this Act. The issuer
14shall submit a revised version of the portions of the network
15adequacy filing affected by the material change, as determined
16by the Director by rule, and the issuer shall attach versions
17with the changes indicated for each document that was revised
18from the previous version of the filing. Upon notice from the
19issuer, the Director shall reevaluate the network plan's
20compliance with the network adequacy and transparency
21standards of this Act. For every day past 15 business days that
22the issuer fails to submit a revised network adequacy filing
23to the Director, the Director may order a fine of $5,000 per
24day.
25    (i) If a network plan is inadequate under this Act with
26respect to a provider type in a county, and if the network plan

 

 

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1does not have an approved exception for that provider type in
2that county pursuant to subsection (g), an issuer shall cover
3out-of-network claims for covered health care services
4received from that provider type within that county at the
5in-network benefit level and shall retroactively adjudicate
6and reimburse beneficiaries to achieve that objective if their
7claims were processed at the out-of-network level contrary to
8this subsection. Nothing in this subsection shall be construed
9to supersede Section 356z.3a of the Illinois Insurance Code.
10    (j) If the Director determines that a network is
11inadequate in any county and no exception has been granted
12under subsection (g) and the issuer does not have a process in
13place to comply with subsection (d-5), the Director may
14prohibit the network plan from being issued or renewed within
15that county until the Director determines that the network is
16adequate apart from processes and exceptions described in
17subsections (d-5) and (g). Nothing in this subsection shall be
18construed to terminate any beneficiary's health insurance
19coverage under a network plan before the expiration of the
20beneficiary's policy period if the Director makes a
21determination under this subsection after the issuance or
22renewal of the beneficiary's policy or certificate because of
23a material change. Policies or certificates issued or renewed
24in violation of this subsection may subject the issuer to a
25civil penalty of $5,000 per policy.
26    (k) For the Department to enforce any new or modified

 

 

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1federal standard before the Department adopts the standard by
2rule, the Department must, no later than May 15 before the
3start of the plan year, give public notice to the affected
4health insurance issuers through a bulletin.
5(Source: P.A. 103-650, eff. 1-1-25; 103-656, eff. 1-1-25;
6103-718, eff. 7-19-24; 103-777, eff. 1-1-25; 103-906, eff.
71-1-25; 104-28, eff. 1-1-26; 104-175, eff. 1-1-26; 104-334,
8eff. 8-15-25; revised 10-28-25.)
 
9    Section 910. The Illinois Public Aid Code is amended by
10changing Section 5-5.12e as follows:
 
11    (305 ILCS 5/5-5.12e)
12    Sec. 5-5.12e. Managed care organization prior
13authorization of health care services.
14    (a) As used in this Section, "health care service" has the
15meaning given to that term in the Standardized Prior
16Authorization Act Prior Authorization Reform Act.
17    (b) Notwithstanding any other provision of law to the
18contrary, all managed care organizations shall comply with the
19requirements of the Prior Authorization Reform Act.
20(Source: P.A. 102-409, eff. 1-1-22; 102-813, eff. 5-13-22.)
 
21    (215 ILCS 200/Act rep.)
22    Section 915. The Prior Authorization Reform Act is
23repealed.
 

 

 

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1    Section 999. Effective date. This Act takes effect January
21, 2027.