|
| | 104TH GENERAL ASSEMBLY
State of Illinois
2025 and 2026
SB3066 Introduced 1/28/2026, by Sen. Christopher Belt SYNOPSIS AS INTRODUCED:
| | | Amends the Consumer Fraud and Deceptive Business Practices Act. Provides that, if a person provides a service to a consumer and the provision of the service requires entry to the consumer's dwelling or requires the consumer to be present at the consumer's property for the service to be provided, the service provider shall: (1) schedule an appointment with the consumer; and (2) provide the consumer with reasonable notice of an estimated time or range of times during which the service provider will arrive to provide the service. Provides that, if the service provider fails satisfy those requirements or arrive within 30 minutes of the stated time, the service provider shall not charge the consumer any fee or additional charge if the consumer is not present when the service provider arrives. Provides that a violation of the provision constitutes an unlawful practice within the meaning of the Act. |
| |
| | A BILL FOR |
|
|
| | SB3066 | | LRB104 20460 SPS 33927 b |
|
|
| 1 | | AN ACT concerning business.
|
| 2 | | Be it enacted by the People of the State of Illinois, |
| 3 | | represented in the General Assembly:
|
| 4 | | Section 5. The Consumer Fraud and Deceptive Business |
| 5 | | Practices Act is amended by adding Section 2MMMM as follows:
|
| 6 | | (815 ILCS 505/2MMMM new) |
| 7 | | Sec. 2MMMM. Service appointment times. |
| 8 | | (a) If a person provides a service to a consumer, |
| 9 | | including a repair or installation service, and the provision |
| 10 | | of the service requires entry to the consumer's dwelling or |
| 11 | | requires the consumer to be present at the consumer's property |
| 12 | | for the service to be provided, the service provider shall: |
| 13 | | (1) schedule an appointment with the consumer; and |
| 14 | | (2) provide the consumer with reasonable notice of an |
| 15 | | estimated time or range of times during which the service |
| 16 | | provider will arrive to provide the service. |
| 17 | | (b) If the estimated range of time provided under |
| 18 | | paragraph (2) of subsection (a) exceeds 2 hours, the service |
| 19 | | provider shall notify the consumer by telephone no later than |
| 20 | | one hour before the service provider's anticipated arrival |
| 21 | | time. The notice shall state the specific time at which the |
| 22 | | service provider expects to arrive. If the consumer does not |
| 23 | | answer the telephone, the service provider may leave a |