093_HB3016 LRB093 10712 WGH 11095 b 1 AN ACT concerning fax solicitation. 2 Be it enacted by the People of the State of Illinois, 3 represented in the General Assembly: 4 Section 1. Short title. This Act may be cited as the 5 Restricted Fax Registry Act. 6 Section 5. Definitions. As used in this Act: 7 (a) "Fax" means a communication sent to a telephone 8 facsimile machine. 9 (b) "Telephone facsimile machine" has the meaning 10 ascribed to that term in 47 U.S.C. 227. 11 (c) "Subscriber" means a person or entity that has 12 subscribed to either telephone service from a local exchange 13 company or public mobile services, as defined by Section 14 13-214 of the Public Utilities Act. 15 (d) "Established business relationship" means the 16 existence of an oral or written transaction, agreement, 17 contract, or other legal state of affairs involving a person 18 or entity and an existing customer under which both parties 19 have a course of conduct or established pattern of activity 20 for commercial or mercantile purposes and for the benefit or 21 profit of both parties. A pattern of activity does not 22 necessarily mean multiple previous contacts. The established 23 business relationship must exist between the existing 24 customer and the person or entity directly, and does not 25 extend to any related business entity or other business 26 organization of the person or entity or related to the person 27 or entity or the person or entity's agent including but not 28 limited to a parent corporation, subsidiary partnership, 29 company or other corporation or affiliate. 30 (e) "Existing customer" means a person or entity that 31 has either: -2- LRB093 10712 WGH 11095 b 1 (1) entered into a transaction, agreement, 2 contract, or other legal state of affairs with person or 3 entity under which the payment or exchange of 4 consideration for any goods or services has taken place 5 within the preceding 18 months or has been arranged to 6 take place at a future time; or 7 (2) opened or maintained a debit account, credit 8 card account, or other credit or discount program offered 9 by another person or entity and has not requested the 10 other person or entity to close the account or terminate 11 such program. 12 (f) "Registry" means the Restricted Fax Registry 13 established under this Act. 14 (g) "Fax solicitation" means a fax sent for the purpose 15 of encouraging the purchase or rental of, or investment in, 16 property, goods, or services or for the purpose of soliciting 17 charitable contributions but does not include communications: 18 (1) to any subscriber with that subscriber's prior 19 express invitation or permission. A fax solicitation is 20 presumed not to be made at the express request of a 21 subscriber if one of the following occurs, as applicable: 22 (A) the fax solicitation is made more than 30 23 business days after the last date on which the 24 subscriber contacted a business with the purpose of 25 inquiring about the potential purchase of goods or 26 services; 27 (B) the fax solicitation is made more than 30 28 business days after the last date on which the 29 subscriber consented to be contacted; 30 (C) The fax solicitation is made more than 30 31 business days after a product or service becomes 32 available where the subscriber has made a request to 33 the business for that product or service that is not 34 then available, and requests a fax when the product -3- LRB093 10712 WGH 11095 b 1 or service becomes available; 2 (2) by or on behalf of any person or entity with 3 whom a subscriber has an established business 4 relationship that has not been terminated in writing by 5 either party and which is related to the nature of the 6 established business relationship; 7 (3) by or on behalf of any person or entity with 8 whom a subscriber is an existing customer, unless the 9 customer has stated to the person or entity or the person 10 or entity's agent that he or she no longer wishes to 11 receive fax solicitations from the person or entity, or 12 unless the nature of the fax is unrelated to the 13 established business relationship with the existing 14 customer. 15 Section 10. Fax solicitation prohibited. Beginning July 16 1, 2004, no person or entity may make or cause to be made any 17 fax solicitation to any subscriber more than 45 days after 18 the subscriber's telephone number or numbers first appear on 19 the Registry. 20 Section 15. Complaints. The Illinois Commerce Commission 21 shall receive fax solicitation complaints from subscribers to 22 object to such fax solicitations. Complaints shall be taken 23 by any means deemed appropriate by the Illinois Commerce 24 Commission. 25 Section 20. Registry; establishment and maintenance. 26 (a) The Illinois Commerce Commission shall establish and 27 provide for the operation of a Restricted Fax Registry, which 28 shall contain a list of the telephone numbers of subscribers 29 who do not wish to receive fax solicitations. The Illinois 30 Commerce Commission may contract with a private vendor to 31 establish and maintain the Registry if the contract requires -4- LRB093 10712 WGH 11095 b 1 the vendor to provide the Registry in a printed hard copy 2 format, in an electronic format, and in any other format 3 prescribed by the Illinois Commerce Commission. Any person or 4 entity conducting fax solicitations within the State of 5 Illinois shall purchase the Restricted Fax Registry and 6 updates exclusively from the Illinois Commerce Commission. 7 Failure to do so prior to conducting fax solicitations is a 8 violation subject to the penalties in Section 35 of this Act. 9 (b) No later than January 1, 2004, the Illinois Commerce 10 Commission shall adopt rules consistent with this Act that 11 the Illinois Commerce Commission deems necessary and 12 appropriate to fully implement this Act. The rules shall 13 include, at a minimum, methods by which any person or entity 14 desiring to make fax solicitations may obtain access to the 15 Registry to avoid directing fax solicitations to the 16 telephone numbers of subscribers included in the Registry. 17 (c) The fee for obtaining the Registry and updates shall 18 be set forth in rules adopted by the Illinois Commerce 19 Commission. The fee may not exceed $1,000 annually and may 20 not exceed the costs incurred by the Commission in the 21 preparation, maintenance, production, and distribution of the 22 Registry. All copies requested in a printed hard copy format 23 shall be assessed a per page fee to be determined by rules 24 adopted by the Illinois Commerce Commission. 25 (d) The Illinois Commerce Commission shall update the 26 Registry and make information in the Registry available on a 27 quarterly basis in an electronic format that can be sorted by 28 individual fields and, if deemed appropriate by the Illinois 29 Commerce Commission, in one or more other formats. 30 (e) Information in the Registry is confidential and 31 shall be afforded reasonable privacy protection except as 32 necessary for compliance with Sections 10 and 25 and this 33 Section or in a proceeding or action under Section 35 or 40. 34 The information is not a public record under the Freedom of -5- LRB093 10712 WGH 11095 b 1 Information Act. 2 (f) A person or entity that obtains the Registry shall 3 not use the Registry for any purpose other than to comply 4 with this Act. These unlawful purposes include, but are not 5 limited to, causing a subscriber to participate in and be 6 included in the Registry without the subscriber's knowledge 7 or consent, selling or leasing the Registry to a person other 8 than a fax solicitor, selling or leasing by a fax solicitor 9 of the Registry, and a fax solicitor, either directly or 10 indirectly, persuading a subscriber with whom it has an 11 established business relationship to place his or her 12 telephone number in the Registry, if the solicitation has the 13 effect of preventing competitors from contacting that 14 solicitor's customers. 15 (g) No person or entity that sells, leases, exchanges, 16 or rents fax solicitation lists, except for directory 17 assistance and directories sold by telephone companies or 18 their affiliates, shall include in those lists the telephone 19 numbers that appear in the current Registry. 20 Section 25. Enrollment. 21 (a) The Illinois Commerce Commission shall provide 22 notice to subscribers of the establishment of the Registry. 23 (b) The Illinois Commerce Commission shall establish any 24 method deemed appropriate for a subscriber to notify the 25 Illinois Commerce Commission that the subscriber wishes to 26 have its telephone number included in or remain on the 27 Registry. 28 (c) The Commission may, by rule, set an initial fee 29 which shall not exceed $5 per subscriber for inclusion on the 30 Restricted Fax Registry. The Commission shall review the 31 revenues and expenditures of the Restricted Fax Registry on a 32 biennial basis and shall, by rule, reduce the fee accordingly 33 if revenues exceed expenditures. The Commission may adopt -6- LRB093 10712 WGH 11095 b 1 rules and procedures governing the acceptance of payment by 2 credit card and may enter into such agreements as necessary 3 to accept payment by credit card. 4 (d) A subscriber's telephone number shall be deleted 5 from the Registry upon the subscriber's written request. 6 (e) Enrollment in the Registry is effective from the 7 start of the quarter following the date of enrollment for a 8 term of 5 years or until the subscriber disconnects or 9 changes his or her telephone number, unless the subscriber 10 complies with the notice provision contained in this Section, 11 whichever occurs first. The subscriber shall be permitted to 12 extend enrollment for additional 5 year periods and shall not 13 be subject to any fee for this extension. The subscriber is 14 responsible for notifying the Illinois Commerce Commission of 15 any changes of telephone number. The Illinois Commerce 16 Commission shall use its best efforts to notify enrolled 17 subscribers before the end of the 5-year enrollment term of 18 the option to extend their enrollment. Subscribers who do not 19 indicate their desire to extend their enrollment before the 20 end of the 5-year term shall be given a 3-month grace period 21 before being removed from the Registry. 22 Section 30. Public notification. The Illinois Commerce 23 Commission shall work with local exchange telecommunications 24 companies to disseminate to their customers information about 25 the availability of and instructions for requesting 26 educational literature from the Illinois Commerce Commission. 27 The Illinois Commerce Commission may enter into agreements 28 with those companies for the dissemination of the educational 29 literature. Telecommunications companies shall disseminate 30 the educational literature at least once per year in a 31 message contained in customers' bills or a notice in the 32 information section of all telephone directories distributed 33 to customers and shall include on their website a link to the -7- LRB093 10712 WGH 11095 b 1 ICC's web page for the Registry. The Illinois Commerce 2 Commission shall include, on its Internet web site, 3 information to customers regarding their right to be included 4 in the Registry and the various methods, including notice to 5 the Illinois Commerce Commission, of being included in the 6 Registry. The Illinois Commerce Commission shall have this 7 literature developed for dissemination to the public no later 8 than March 1, 2004. 9 Section 35. Violation; relief. 10 (a) The Illinois Commerce Commission may initiate 11 administrative proceedings in accordance with rules adopted 12 under this Act relating to a knowing and willful violation of 13 this Act. 14 (b) If it is determined after a hearing that a person 15 has knowingly and willfully violated Section 10, the Illinois 16 Commerce Commission may assess a fine not to exceed $1,000 17 for the first violation and not to exceed $2,500 for a second 18 or subsequent violation. If it is determined after a hearing 19 that a person has knowingly and willfully violated subsection 20 (f) or (g) of Section 20, the Illinois Commerce Commission 21 may assess a fine not to exceed $5,000 for the first 22 violation and not to exceed $10,000 for a second or 23 subsequent violation. Each individual violation of this Act 24 constitutes a separate and distinct offense. In imposing a 25 penalty, the Commission shall, at a minimum, consider the 26 following factors: 27 (1) whether the offense was knowing or willful; 28 (2) whether the entity committing the offense has a 29 prior history of non-compliance with this Act; 30 (3) the offender's relative ability to pay a 31 penalty; 32 (4) whether the offender has or has not cooperated 33 with the Commission in pursuing the investigation; and -8- LRB093 10712 WGH 11095 b 1 (5) such other special, mitigating or aggravating 2 circumstances as the Commission may find to exist. 3 (c) Any proceeding conducted under this Section is 4 subject to the Illinois Administrative Procedure Act. 5 (d) Nothing in this Section may be construed to restrict 6 any right that any person may have under any other law or at 7 common law. 8 (e) No action or proceeding may be brought under this 9 Section: 10 (1) more than one year after the person bringing 11 the action knew or should have known of the occurrence of 12 the alleged violation; or 13 (2) more than one year after the termination of any 14 proceeding or action arising out of the same violation or 15 violations by the State of Illinois, whichever is later. 16 (f) The remedies, duties, prohibitions, and penalties in 17 this Act are not exclusive and are in addition to all other 18 causes of action, remedies, and penalties provided by law. 19 (g) There is created in the State Treasury a special 20 fund to be known as the Restricted Fax Registry Fund. All 21 fees and fines collected in the administration and 22 enforcement of this Act shall be deposited into the Fund. 23 Moneys in the Fund shall, subject to appropriation, be used 24 by the Illinois Commerce Commission for implementation, 25 administration, and enforcement of this Act. 26 Section 40. Exemption. 27 (a) A person or entity may not be held liable for 28 violating this Act if: 29 (1) the person or entity has obtained copies of the 30 Registry and each updated Registry from the Illinois 31 Commerce Commission and has established and implemented 32 written policies and procedures related to the 33 requirements of this Act; -9- LRB093 10712 WGH 11095 b 1 (2) the person or entity has trained its personnel 2 in the requirements of this Act; 3 (3) the person or entity maintains records 4 demonstrating compliance with subdivisions (1) and (2) of 5 this subsection (a) and the requirements of this Act; and 6 (4) any subsequent fax solicitation is the result 7 of unintentional error. 8 (b) A person or entity that has entered into a contract 9 with another person or entity to make fax solicitations on 10 its behalf is not liable for a violation of this Act by the 11 person or entity making fax solicitations under the contract 12 if the person or entity on whose behalf the fax solicitations 13 were made has provided written notification to the person or 14 entity making fax solicitations under the contract that it is 15 necessary to comply with the provisions of this Act when 16 making fax solicitations. 17 Section 90. The State Finance Act is amended by adding 18 Section 5.595 as follows: 19 (30 ILCS 105/5.595 new) 20 Sec. 5.595. The Restricted Fax Registry Fund.