093_HB3626 LRB093 10864 JLS 11514 b 1 AN ACT concerning vehicle protection products. 2 Be it enacted by the People of the State of Illinois, 3 represented in the General Assembly: 4 Section 1. Short title. This Act may be cited as the 5 Vehicle Protection Product Act. 6 Section 5. Definitions. 7 "Administrator" means a third party other than the 8 warrantor who is designated by the warrantor to be 9 responsible for the administration of vehicle protection 10 product warranties. 11 "Department" means the Department of Insurance. 12 "Director" means the Director of Insurance. 13 "Service contract" means a contract or agreement as 14 defined under Section 5 of the Service Contract Act. 15 "Incidental costs" means expenses specified in the 16 warranty incurred by the warranty holder related to the 17 failure of the vehicle protection product to perform as 18 provided in the warranty. Incidental costs may include, 19 without limitation, insurance policy deductibles, rental 20 vehicle charges, the difference between the actual value of 21 the stolen vehicle at the time of theft and the cost of a 22 replacement vehicle, sales taxes, registration fees, 23 transaction fees, and mechanical inspection fees. 24 "Vehicle protection product" means a vehicle protection 25 device, system, or service that is (i) installed on or 26 applied to a vehicle, (ii) is designed to prevent loss or 27 damage to a vehicle from a specific cause, and (iii) includes 28 a written warranty. For purposes of this Section, the term 29 vehicle protection product shall include, without limitation, 30 alarm systems, body part marking products, steering locks, 31 window etch products, pedal and ignition locks, fuel and -2- LRB093 10864 JLS 11514 b 1 ignition kill switches, and electronic, radio, and satellite 2 tracking devices. 3 "Warranty" or "vehicle protection product warranty" means 4 a written agreement by a warrantor that provides if the 5 vehicle protection product fails to prevent loss or damage to 6 a vehicle from a specific cause, that the warranty holder 7 shall be paid specified incidental costs by the warrantor as 8 a result of the failure of the vehicle protection product to 9 perform pursuant to the terms of the warranty. 10 "Warranty holder" means the person who purchases a 11 vehicle protection product or who is a permitted transferee. 12 "Warrantor" means a person who is contractually obligated 13 to the warranty holder under the terms of the vehicle 14 protection product warranty agreement. A warrantor does not 15 include an insurer. 16 "Warranty reimbursement insurance policy" means a policy 17 of insurance that is issued to the vehicle protection product 18 warrantor to provide reimbursement to the warrantor or to pay 19 on behalf of the warrantor all covered contractual 20 obligations incurred by the warrantor under the terms and 21 conditions of the insured vehicle protection product 22 warranties sold by the warrantor. 23 Section 10. Exemptions. 24 (a) Vehicle protection product warrantors and related 25 vehicle protection product sellers and warranty 26 administrators complying with this Act are not required to 27 comply with and are not subject to any provision of the 28 Illinois Insurance Code or the Service Contract Act. 29 (b) Service contract providers who do not sell vehicle 30 protection products are not subject to the requirements of 31 this Act. 32 Section 15. Financial requirements. No vehicle -3- LRB093 10864 JLS 11514 b 1 protection product shall be sold, or offered for sale in this 2 State unless one of the following conditions is satisfied: 3 (1) (A) The vehicle protection product warrantor is 4 insured under a warranty reimbursement insurance policy 5 issued by an insurer authorized to do business in this 6 State and providing that the insurer will pay to, or on 7 behalf of, the warrantor 100% of all sums that the 8 warrantor is legally obligated to pay according to the 9 warrantor's contractual obligations under the warrantor's 10 vehicle protection product warranty; 11 (B) a true and correct copy of the warranty 12 reimbursement insurance policy has been filed with the 13 Director by the warrantor; 14 (C) the vehicle protection product warranty states 15 that the obligations of the warrantor to the warranty 16 holder are covered under a warranty reimbursement 17 insurance policy; and 18 (D) the vehicle protection product warranty states 19 the name and address of the issuer of the warranty 20 reimbursement insurance policy and states that in the 21 event payment due under the terms of the warranty is not 22 provided by the warrantor within 60 days after proof of 23 loss has been filed according to the terms of the 24 warranty by the warranty holder, the warranty holder may 25 file directly with the warranty reimbursement insurance 26 company for reimbursement. 27 (2) (A) The vehicle protection product warrantor 28 maintains a funded reserve account for its obligations 29 under its vehicle protection products sold with 30 warranties still outstanding in this State. The reserves 31 shall not be less than 40% of the gross consideration 32 received, less claims paid, for all vehicle protection 33 products sold with warranties still then in force; 34 (B) the warrantor places in trust with the Director -4- LRB093 10864 JLS 11514 b 1 a financial security deposit, having a value of not less 2 than 5% of the gross consideration received, less claims 3 paid, for all vehicle protection products sold with 4 warranties then in force, but not less than $25,000, 5 consisting of securities of the type eligible for deposit 6 by authorized insurers in this State and; 7 (C) The warrantor provides the Director with an 8 audited financial statement annually of the vehicle 9 protection product revenues and claims. 10 (3) (A) The vehicle protection product warrantor, 11 or its parent company in accordance with subdivision 12 (3)(B), maintains a net worth or stockholders' equity of 13 $50,000,000; and 14 (B) the warrantor provides the Director with a copy 15 of the warrantor's or the warrantor's parent company's 16 most recent Form 10-K or Form 20-F filed with the 17 Securities and Exchange Commission within the last 18 calendar year or, if the warrantor does not file with the 19 Securities and Exchange Commission, a copy of the 20 warrantor's or the warrantor's parent company's audited 21 financial statements that shows a net worth of the 22 warrantor or its parent company of at least $50,000,000. 23 If the warrantor's parent company's Form 10-K, Form 20-F, 24 or audited financial statements are filed to meet the 25 warrantor's financial stability requirement, then the 26 parent company shall agree to guarantee the obligations 27 of the warrantor relating to warranties issued by the 28 warrantor in this State. 29 Section 20. Reimbursement policy; required provisions. 30 (a) No warranty reimbursement insurance policy shall be 31 issued, sold, or offered for sale in this State unless the 32 policy states that the issuer of the policy will reimburse or 33 pay on behalf of the vehicle protection product warrantor all -5- LRB093 10864 JLS 11514 b 1 covered sums which the warrantor is legally obligated to pay 2 or will provide the service that the warrantor is legally 3 obligated to perform according to the warrantor's contractual 4 obligations under the provisions of the insured warranties 5 sold by the warrantor. 6 (b) If services or payment due under the terms of the 7 warranty is not provided by the warrantor within 60 days 8 after proof of loss has been filed according to the terms of 9 the warranty by the warranty holder, the warranty holder may 10 file directly with the insurance company writing the warranty 11 reimbursement insurance policy for reimbursement. 12 (c) A warranty reimbursement insurance company that 13 insures a warranty shall be deemed to have received payment 14 of the premium if the warranty holder paid for the vehicle 15 protection product. 16 Section 25. Registration requirements for warrantors. 17 (a) No vehicle protection product shall be sold in this 18 State until the following information has been submitted to 19 the Department: 20 (1) the name of the vehicle protection product 21 warrantor; 22 (2) a list identifying the warrantor's executive 23 officer or officers directly responsible for the 24 warrantor's warranty business; 25 (3) the name and address of the warrantor's agent 26 for service of process in this State, if other than the 27 warrantor; 28 (4) a true and accurate copy of all warranties to 29 be used in this State; and 30 (5) a statement indicating under which provision of 31 Section 15 the warrantor qualifies to do business in this 32 State as a warrantor. 33 (b) The warranty provider shall pay an initial -6- LRB093 10864 JLS 11514 b 1 registration fee of $200 and a renewal fee of $75 each year 2 thereafter. All fees and penalties collected under this Act 3 shall be paid to the Director and deposited in the Insurance 4 Financial Regulation Fund. 5 Section 30. Required warranty disclosures. All vehicle 6 protection product warranties used in this State shall 7 contain all of the following disclosures written in clear and 8 understandable language: 9 (1) the name and address of the warrantor; 10 (2) the total consideration for the vehicle 11 protection product paid by the purchaser of the vehicle 12 protection product and the terms under which the vehicle 13 protection product is sold; however, the purchase price 14 is not required to be preprinted on the vehicle 15 protection product warranty and may be negotiated with 16 the product purchaser at the time of sale; 17 (3) the conditions and procedures for making a 18 claim under the warranty, including the name, address, 19 and local or toll-free telephone number of the person or 20 office where such claim must be filed or approvals 21 obtained; 22 (4) the existence and amount of a deductible, if 23 any; 24 (5) the details of the warrantor's duties, payment 25 obligations, or performance to be provided under the 26 terms of the warranty and any limitations, exceptions, or 27 exclusions; 28 (6) the terms, conditions, and restrictions 29 governing transferability of the warranty, if any; 30 (7) the provisions governing cancellation and 31 refunds in accordance with Section 35 of this Act; 32 (8) whether or not the warranty covers failure 33 resulting from normal wear and tear; -7- LRB093 10864 JLS 11514 b 1 (9) the requirements concerning warranty 2 reimbursement insurance disclosure in subdivision (1)(C) 3 of Section 15 of this Act, if required, which information 4 may be stamped or printed on the form at the time of 5 sale; and 6 (10) the duties, if any, of the warranty holder to 7 protect against any further damage and any requirements 8 to follow the warranty's instructions. 9 Section 35. Cancellation and refunds. 10 (a) No vehicle protection product may be sold or offered 11 for sale in this State unless the vehicle protection product 12 warranty clearly states the terms and conditions governing 13 the cancellation of the sale and warranty, if any. 14 (b) The warrantor may only cancel the warranty if the 15 warranty holder: 16 (1) fails to pay for the vehicle protection 17 product; 18 (2) makes a material misrepresentation of fact to 19 the seller or warrantor; 20 (3) commits fraud; or 21 (4) substantially breaches the warranty holder's 22 duties under the warranty. 23 (c) A warrantor canceling a warranty shall mail written 24 notice of cancellation to the warranty holder at the last 25 address of the warranty holder in the warrantor's records at 26 least 30 days prior to the effective date of the 27 cancellation. The notice shall state the effective date of 28 the cancellation and the reason for the cancellation. 29 Section 40. Incidental benefits. A vehicle protection 30 product warranty may provide full or partial reimbursement 31 for other expenses such as incidental costs incurred by the 32 warranty holder as a direct and proximate result of the -8- LRB093 10864 JLS 11514 b 1 failure of the vehicle protection product to perform as 2 provided in the warranty. The warranty shall clearly describe 3 the manner for the calculation of payment. 4 Section 45. Record keeping requirements. 5 (a) The vehicle protection product warrantor shall keep 6 accurate accounts, books, and records concerning transactions 7 regulated under this Act. 8 (b) The warrantor's accounts, books, and records shall 9 include the following: 10 (1) copies of each type of warranty sold; 11 (2) the name and address of each warranty holder, 12 to the extent that the name and address has been 13 furnished by the warranty holder; 14 (3) a list of the locations where vehicle 15 protection products are marketed, sold, or offered for 16 sale; and 17 (4) written claims files which shall contain at 18 least the date and description of claims related to the 19 vehicle protection product warranties. 20 (c) Except as provided in subsection (e) of this 21 Section, the warrantor shall retain all records required to 22 be maintained by this Section for at least 3 years after the 23 specified term of a warranty has expired. 24 (d) The records required under this Act may be, but are 25 not required to be, maintained on a computer disk or other 26 record keeping technology. If the records are maintained in 27 other than hard copy, the records shall be capable of 28 duplication to legible hard copy at the request of the 29 Director. 30 (e) A warrantor discontinuing business in this State 31 shall maintain its records until it furnishes the Director 32 satisfactory proof that it has discharged all obligations to 33 warranty holders in this State. -9- LRB093 10864 JLS 11514 b 1 Section 50. Examinations and enforcement provisions. 2 (a) The Director may conduct examinations of warrantors, 3 administrators, or other persons to enforce this Act and 4 protect warranty holders in this State. Upon request of the 5 Director, a warrantor shall make available to the Director 6 all accounts, books, and records concerning vehicle 7 protection products sold by the warrantor that are necessary 8 to enable the Director to reasonably determine compliance or 9 noncompliance with this Act. 10 (b) The Director may take action that is necessary or 11 appropriate to enforce the provisions of this Act and the 12 Director's rules and orders and to protect warranty holders 13 in this State. If a warrantor engages in a pattern or 14 practice of conduct that violates this Act and that the 15 Director reasonably believes threatens to render the 16 warrantor insolvent or cause irreparable loss or injury to 17 the property or business of any person or company located in 18 this State, the Director may: 19 (1) issue an order directed to that warrantor to 20 cease and desist from engaging in further acts, 21 practices, or transactions that are causing the conduct; 22 (2) issue an order prohibiting that warrantor from 23 selling or offering for sale service contracts in 24 violation of this Act; 25 (3) issue an order imposing a civil penalty on that 26 warrantor; or 27 (4) issue any combination of the foregoing, as 28 applicable. 29 Prior to the effective date of any order issued pursuant 30 to this subsection, the Director must provide written notice 31 of the order to the warrantor and the opportunity for a 32 hearing to be held within 10 business days after receipt of 33 the notice, except prior notice and hearing shall not be 34 required if the Director reasonably believes that the -10- LRB093 10864 JLS 11514 b 1 warrantor has become, or is about to become, insolvent. 2 A person aggrieved by an order issued under this Section 3 may request a hearing before the Director. The hearing 4 request shall be filed with the Director within 20 days after 5 the date the Director's order is effective, and the Director 6 must hold such a hearing within 15 days after receipt of the 7 hearing request. 8 (c) At the hearing, the burden shall be on the Director 9 to show why the order issued pursuant to this Section is 10 justified. The provisions of Section 10-25 of the Illinois 11 Administrative Procedure Act shall apply to a hearing request 12 under this Section. 13 (d) The Director may bring an action in any court of 14 competent jurisdiction for an injunction or other appropriate 15 relief to enjoin threatened or existing violations of this 16 Act or of the Director's orders or rules. An action filed 17 under this Section also may seek restitution on behalf of 18 persons aggrieved by a violation of this Act or orders or 19 rules of the Director. 20 (e) A person who is found to have violated this Act or 21 orders or rules of the Director may be ordered to pay to the 22 Director a civil penalty in an amount, determined by the 23 Director, of not more than $500 per violation and not more 24 than $10,000 in the aggregate for all violations of a similar 25 nature. For purposes of this Section, violations shall be of 26 a similar nature if the violation consists of the same or 27 similar course of conduct, action, or practice, irrespective 28 of the number of times the conduct, action, or practice that 29 is determined to be a violation of this Act occurred. 30 Section 55. Rulemaking power. The Director may adopt 31 such administrative rules consistent with the provisions of 32 this Act as are necessary to implement them. -11- LRB093 10864 JLS 11514 b 1 Section 60. Applicability. This Act applies to all 2 vehicle protection products sold or offered for sale on or 3 after the effective date of this Act. The failure of any 4 person to comply with this Act prior to its effective date 5 shall not be admissible in any court proceeding, 6 administrative proceeding, arbitration, or alternative 7 dispute resolution proceeding and may not otherwise be used 8 to prove that the action of any person or the affected 9 vehicle protection product was unlawful or otherwise 10 improper. 11 Section 99. Effective date. This Act takes effect on 12 January 1, 2004.