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1 | AN ACT concerning business transactions.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 1. Short title. This Act may be cited as the | ||||||||||||||||||||||||||
5 | Assistive Technology Warranty Act. | ||||||||||||||||||||||||||
6 | Section 5. Definitions. In this Act: | ||||||||||||||||||||||||||
7 | "Assistive technology device" means any item, piece of | ||||||||||||||||||||||||||
8 | equipment, or product system, whether acquired commercially, | ||||||||||||||||||||||||||
9 | modified, or customized, that is purchased or leased, or whose | ||||||||||||||||||||||||||
10 | transfer is accepted in this State, and that is used to | ||||||||||||||||||||||||||
11 | increase, maintain, or improve functional capabilities of | ||||||||||||||||||||||||||
12 | individuals with disabilities. "Assistive technology device" | ||||||||||||||||||||||||||
13 | does not mean any medical device, surgical device, or organ | ||||||||||||||||||||||||||
14 | implanted or transplanted into or attached directly to an | ||||||||||||||||||||||||||
15 | individual. "Assistive technology device" also does not | ||||||||||||||||||||||||||
16 | include any device for which a certificate of title is issued | ||||||||||||||||||||||||||
17 | by the Secretary of State, Division of Motor Vehicles, but does | ||||||||||||||||||||||||||
18 | mean any item, piece of equipment, or product system otherwise | ||||||||||||||||||||||||||
19 | meeting the definition of "assistive technology device" that is | ||||||||||||||||||||||||||
20 | incorporated, attached, or included as a modification in or to | ||||||||||||||||||||||||||
21 | such certificated device.
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22 | "Assistive technology device dealer" means a person who is | ||||||||||||||||||||||||||
23 | in the business of selling assistive technology devices.
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24 | "Assistive technology device lessor" means a person who | ||||||||||||||||||||||||||
25 | leases assistive technology devices to consumers, or who holds | ||||||||||||||||||||||||||
26 | the lessor's rights, under a written lease.
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27 | "Collateral cost" means expenses incurred by a consumer in | ||||||||||||||||||||||||||
28 | connection with the repair of a nonconformity, including the | ||||||||||||||||||||||||||
29 | cost of shipping, sales tax, and the cost of obtaining an | ||||||||||||||||||||||||||
30 | alternative assistive technology device.
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31 | "Consumer" means any one of the following:
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32 | (1) A purchaser of an assistive technology device, if |
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1 | the assistive technology device was purchased from an | ||||||
2 | assistive technology device dealer or manufacturer for | ||||||
3 | purposes other than resale.
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4 | (2) A person to whom an assistive technology device is | ||||||
5 | transferred for purposes other than resale, if the transfer | ||||||
6 | occurs before the expiration of an express warranty | ||||||
7 | applicable to the assistive technology device.
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8 | (3) A person who may enforce a warranty applicable to | ||||||
9 | an assistive technology device.
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10 | (4) A person who leases an assistive technology device | ||||||
11 | from an assistive technology device lessor under a written | ||||||
12 | lease.
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13 | "Demonstrator" means an assistive technology device used | ||||||
14 | primarily for the purpose of demonstration to the public.
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15 | "Early termination cost" means any expense or obligation | ||||||
16 | that an assistive technology device lessor incurs as a result | ||||||
17 | of both the termination of a written lease before the | ||||||
18 | termination date set forth in the lease and the return of an | ||||||
19 | assistive technology device to the manufacturer, including a | ||||||
20 | penalty for prepayment under a financing arrangement.
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21 | "Early termination savings" means any expense or | ||||||
22 | obligation that an assistive technology device lessor avoids as | ||||||
23 | a result of both the termination date set forth in the lease | ||||||
24 | and the return of an assistive technology device to a | ||||||
25 | manufacturer, including an interest charge that the assistive | ||||||
26 | technology device lessor would have paid to finance the | ||||||
27 | assistive technology device or, if the assistive technology | ||||||
28 | device lessor does not finance the assistive technology device, | ||||||
29 | the difference between the total payments remaining for the | ||||||
30 | period of the lease term remaining after the early termination | ||||||
31 | and the present value of those remaining payments at the date | ||||||
32 | of the early termination.
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33 | "Loaner" means an assistive technology device provided | ||||||
34 | free of charge to a consumer, for use by the consumer, that | ||||||
35 | need not be new or identical to, or have functional | ||||||
36 | capabilities equal to or greater than, those of the original |
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1 | assistive technology device, but that meets all of the | ||||||
2 | following conditions:
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3 | (1) It is in good working order.
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4 | (2) It performs, at a minimum, the most essential | ||||||
5 | functions of the original assistive technology device in | ||||||
6 | light of the disabilities of the consumer.
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7 | (3) There is no threat to the health or safety of the | ||||||
8 | consumer due to any differences between the loaner and the | ||||||
9 | original assistive technology device.
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10 | "Manufacturer" means a person who manufactures or | ||||||
11 | assembles assistive technology devices and (i) any agent of | ||||||
12 | that person, including an importer, distributor, factory | ||||||
13 | branch, or distributor branch, and (ii) any warrantor of an | ||||||
14 | assistive technology device. The term does not include an | ||||||
15 | assistive technology device dealer or assistive technology | ||||||
16 | device lessor.
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17 | "Nonconformity" means any defect, malfunction, or | ||||||
18 | condition that substantially impairs the use, value, or safety | ||||||
19 | of an assistive technology device or any of its component | ||||||
20 | parts, but does not include a condition, defect, or malfunction | ||||||
21 | that is the result of abuse, neglect, or unauthorized | ||||||
22 | modification or alteration of the assistive technology device | ||||||
23 | by the consumer.
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24 | "Reasonable attempt to repair" means any of the following | ||||||
25 | occurring within the term of an express warranty applicable to | ||||||
26 | a new assistive technology device or within one year after the | ||||||
27 | first delivery of the assistive technology device to a | ||||||
28 | consumer, whichever is sooner:
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29 | (1) The manufacturer, the assistive technology device | ||||||
30 | lessor, or any of the manufacturer's authorized assistive | ||||||
31 | technology device dealers accept return of the new | ||||||
32 | assistive technology device for repair at least 2 times.
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33 | (2) The manufacturer, the assistive technology device | ||||||
34 | lessor, or any of the manufacturer's authorized assistive | ||||||
35 | technology device dealers place the assistive technology | ||||||
36 | device out of service for an aggregate of at least 30 |
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1 | cumulative days because of nonconformities covered by a | ||||||
2 | warranty that applies to the device.
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3 | Section 10. Express warranty. A manufacturer or assistive | ||||||
4 | technology device lessor who sells or leases an assistive | ||||||
5 | technology device to a consumer, either directly or through an | ||||||
6 | assistive technology device dealer, must furnish the consumer | ||||||
7 | with an express warranty for the assistive technology device | ||||||
8 | warranting that the device is free of any nonconformity. The | ||||||
9 | duration of the express warranty must be not less than one year | ||||||
10 | after the date of the initial delivery of the assistive | ||||||
11 | technology device to the consumer. If the manufacturer fails to | ||||||
12 | furnish an express warranty as required by this Section, the | ||||||
13 | manufacturer shall be deemed to have warranted to the consumer | ||||||
14 | of an assistive technology device that, for a period of one | ||||||
15 | year after the date of the initial delivery to the consumer, | ||||||
16 | the assistive technology device will be free from any condition | ||||||
17 | or defect that substantially impairs the value of the assistive | ||||||
18 | technology device to the consumer. The express warranty takes | ||||||
19 | effect on the date the consumer initially takes possession of | ||||||
20 | the new assistive technology device. | ||||||
21 | Section 15. Assistive technology device replacement or | ||||||
22 | refund. | ||||||
23 | (a) If a new assistive technology device does not conform | ||||||
24 | to an applicable express warranty and the consumer (i) reports | ||||||
25 | the nonconformity to the manufacturer, the assistive | ||||||
26 | technology device lessor, or any of the manufacturer's | ||||||
27 | authorized assistive technology device dealers and (ii) makes | ||||||
28 | the assistive technology device available for repair before one | ||||||
29 | year after the first delivery of the device to the consumer or | ||||||
30 | within the period of the express warranty if the express | ||||||
31 | warranty is longer than one year, then a reasonable attempt to | ||||||
32 | repair the nonconformity must be made at no charge to the | ||||||
33 | consumer.
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34 | (b) If, after a reasonable attempt to repair, the |
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1 | nonconformity is not repaired, the manufacturer must carry out | ||||||
2 | the requirements of either item (1) or item (2) of this | ||||||
3 | subsection at the option of the consumer:
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4 | (1) The manufacturer shall provide a refund to the | ||||||
5 | consumer within 30 days after the request by the consumer. | ||||||
6 | If the consumer chooses this option, he or she shall return | ||||||
7 | the device having a nonconformity to the manufacturer or | ||||||
8 | lessor along with any endorsements necessary to transfer | ||||||
9 | legal possession to the manufacturer or lessor.
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10 | If the assistive technology device was purchased by | ||||||
11 | the consumer, the manufacturer shall accept return of the | ||||||
12 | assistive technology device and refund to the consumer, and | ||||||
13 | to any holder of a perfected security interest in the | ||||||
14 | assistive technology device as the holder's interest may | ||||||
15 | appear, the full purchase price plus any finance charge | ||||||
16 | paid by the consumer at the point of sale and collateral | ||||||
17 | costs, less a reasonable allowance for use.
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18 | If the assistive technology device was leased by the | ||||||
19 | consumer, the manufacturer shall accept return of the | ||||||
20 | device, refund to the assistive technology lessor and to | ||||||
21 | any holder of a perfected security interest in the device, | ||||||
22 | as the holder's interest may appear, the current value of | ||||||
23 | the written lease, and refund to the consumer the amount | ||||||
24 | that the consumer paid under the written lease plus any | ||||||
25 | collateral costs, less a reasonable allowance for use. The | ||||||
26 | manufacturer shall have a cause of action against the | ||||||
27 | dealer or lessor for reimbursement of any amount that the | ||||||
28 | manufacturer pays to a consumer which exceeds the net price | ||||||
29 | received by the manufacturer for the assistive technology | ||||||
30 | device.
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31 | (2) The manufacturer shall provide a comparable new | ||||||
32 | assistive technology device.
The consumer shall offer to | ||||||
33 | transfer possession of the device having a nonconformity to | ||||||
34 | the manufacturer. No later than 30 days after that offer, | ||||||
35 | the manufacturer shall provide the consumer with the | ||||||
36 | comparable new assistive device. Upon receipt of the |
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1 | comparable new assistive device, the consumer shall return | ||||||
2 | the device having the nonconformity to the manufacturer, | ||||||
3 | along with any endorsements necessary to transfer legal | ||||||
4 | possession to the manufacturer.
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5 | (c) For purposes of this Section, "current value of the | ||||||
6 | written lease" means the total amount for which that lease | ||||||
7 | obligates the consumer during the period of the lease remaining | ||||||
8 | after its early termination, plus the assistive device lessor's | ||||||
9 | early termination costs and the value of the assistive device | ||||||
10 | at the lease expiration date if the lease sets forth that | ||||||
11 | value, less the assistive device lessor's early termination | ||||||
12 | savings.
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13 | (d) For purposes of this Section, a "reasonable allowance | ||||||
14 | for use" may not exceed the amount obtained by multiplying the | ||||||
15 | total amount for which the written lease obligates the consumer | ||||||
16 | by a fraction, the denominator of which is 1,825 and the | ||||||
17 | numerator of which is the number of days that the consumer used | ||||||
18 | the assistive device before first reporting the nonconformity | ||||||
19 | to the manufacturer, assistive device lessor, or assistive | ||||||
20 | device dealer.
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21 | Section 20. Prohibition on enforcement of lease. A person | ||||||
22 | may not enforce an assistive technology device lease against a | ||||||
23 | consumer after the consumer receives a refund under Section 15. | ||||||
24 | Section 25. Restriction on resale or lease; full | ||||||
25 | disclosure. An assistive technology device returned by a | ||||||
26 | consumer or assistive technology device lessor in this State, | ||||||
27 | or by a consumer or assistive technology device lessor in | ||||||
28 | another state under a similar law of that state, may not be | ||||||
29 | sold or leased again in this State unless full disclosure of | ||||||
30 | the reasons for the return is made to any prospective buyer or | ||||||
31 | lessee of the device. | ||||||
32 | Section 30. Arbitration. | ||||||
33 | (a) Each consumer shall have the option of submitting any |
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1 | dispute arising under this Act, upon the payment of a | ||||||
2 | prescribed fee, to an alternative arbitration procedure | ||||||
3 | established under rules adopted by the Attorney General.
The | ||||||
4 | alternative arbitration procedure shall be conducted by a | ||||||
5 | professional arbitrator or arbitration firm appointed by and | ||||||
6 | under rules adopted by the Attorney General. The procedure must | ||||||
7 | ensure the personal objectivity of the arbitrators and the | ||||||
8 | right of each party to present its case, to be in attendance | ||||||
9 | during any presentation made by the other party, and to rebut | ||||||
10 | or refute the other party's presentation.
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11 | (b) This Section shall not be construed to limit rights or | ||||||
12 | remedies available to a consumer under any other law.
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13 | Section 35. Waiver of rights void. Any waiver by a consumer | ||||||
14 | of his or her rights under this Act is void. | ||||||
15 | Section 40. Civil remedies. In addition to pursuing any | ||||||
16 | other remedy, a consumer may bring an action to recover any | ||||||
17 | damages caused by a violation of this Act. The court shall | ||||||
18 | award a consumer who prevails in such an action no more than | ||||||
19 | twice the amount of any pecuniary loss, costs, disbursements, | ||||||
20 | and reasonable attorney's fees, and any equitable relief that | ||||||
21 | the court deems appropriate. | ||||||
22 | Section 45. The Consumer Fraud and Deceptive Business | ||||||
23 | Practices Act is amended by changing Section 2Z as follows:
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24 | (815 ILCS 505/2Z) (from Ch. 121 1/2, par. 262Z)
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25 | Sec. 2Z. Violations of other Acts. Any person who knowingly | ||||||
26 | violates
the Automotive Repair Act,
the Home Repair and | ||||||
27 | Remodeling Act,
the Dance Studio Act,
the Physical Fitness | ||||||
28 | Services Act,
the Hearing Instrument Consumer Protection Act,
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29 | the Illinois Union Label Act,
the Job Referral and Job Listing | ||||||
30 | Services Consumer Protection Act,
the Travel Promotion | ||||||
31 | Consumer Protection Act,
the Credit Services Organizations | ||||||
32 | Act,
the Automatic Telephone Dialers Act,
the Pay-Per-Call |
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1 | Services Consumer Protection Act,
the Telephone Solicitations | ||||||
2 | Act,
the Illinois Funeral or Burial Funds Act,
the Cemetery | ||||||
3 | Care Act,
the Safe and Hygienic Bed Act,
the Pre-Need Cemetery | ||||||
4 | Sales Act,
the High Risk Home Loan Act, subsection (a) or (b) | ||||||
5 | of Section 3-10 of the
Cigarette Tax Act, subsection
(a) or (b) | ||||||
6 | of Section 3-10 of the Cigarette Use Tax Act, the Electronic
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7 | Mail Act, paragraph (6)
of
subsection (k) of Section 6-305 of | ||||||
8 | the Illinois Vehicle Code, or the Automatic Contract Renewal | ||||||
9 | Act , or the Assistive Technology Warranty Act commits an | ||||||
10 | unlawful practice within the meaning of this Act.
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11 | (Source: P.A. 92-426, eff. 1-1-02; 93-561, eff. 1-1-04; 93-950, | ||||||
12 | eff. 1-1-05.)
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