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| 1 | AN ACT concerning business transactions.
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| 2 | Be it enacted by the People of the State of Illinois,
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| 3 | represented in the General Assembly:
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| 4 | Section 1. Short title. This Act may be cited as the | ||||||||||||||||||||||||||
| 5 | Assistive Technology Warranty Act. | ||||||||||||||||||||||||||
| 6 | Section 5. Definitions. In this Act: | ||||||||||||||||||||||||||
| 7 | "Assistive technology device" means any item, piece of | ||||||||||||||||||||||||||
| 8 | equipment, or product system, whether acquired commercially, | ||||||||||||||||||||||||||
| 9 | modified, or customized, that is purchased or leased, or whose | ||||||||||||||||||||||||||
| 10 | transfer is accepted in this State, and that is used to | ||||||||||||||||||||||||||
| 11 | increase, maintain, or improve functional capabilities of | ||||||||||||||||||||||||||
| 12 | individuals with disabilities. "Assistive technology device" | ||||||||||||||||||||||||||
| 13 | does not mean any medical device, surgical device, or organ | ||||||||||||||||||||||||||
| 14 | implanted or transplanted into or attached directly to an | ||||||||||||||||||||||||||
| 15 | individual. "Assistive technology device" also does not | ||||||||||||||||||||||||||
| 16 | include any device for which a certificate of title is issued | ||||||||||||||||||||||||||
| 17 | by the Secretary of State, Division of Motor Vehicles, but does | ||||||||||||||||||||||||||
| 18 | mean any item, piece of equipment, or product system otherwise | ||||||||||||||||||||||||||
| 19 | meeting the definition of "assistive technology device" that is | ||||||||||||||||||||||||||
| 20 | incorporated, attached, or included as a modification in or to | ||||||||||||||||||||||||||
| 21 | such certificated device.
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| 22 | "Assistive technology device dealer" means a person who is | ||||||||||||||||||||||||||
| 23 | in the business of selling assistive technology devices.
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| 24 | "Assistive technology device lessor" means a person who | ||||||||||||||||||||||||||
| 25 | leases assistive technology devices to consumers, or who holds | ||||||||||||||||||||||||||
| 26 | the lessor's rights, under a written lease.
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| 27 | "Collateral cost" means expenses incurred by a consumer in | ||||||||||||||||||||||||||
| 28 | connection with the repair of a nonconformity, including the | ||||||||||||||||||||||||||
| 29 | cost of shipping, sales tax, and the cost of obtaining an | ||||||||||||||||||||||||||
| 30 | alternative assistive technology device.
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| 31 | "Consumer" means any one of the following:
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| 32 | (1) A purchaser of an assistive technology device, if | ||||||||||||||||||||||||||
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| 1 | the assistive technology device was purchased from an | ||||||
| 2 | assistive technology device dealer or manufacturer for | ||||||
| 3 | purposes other than resale.
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| 4 | (2) A person to whom an assistive technology device is | ||||||
| 5 | transferred for purposes other than resale, if the transfer | ||||||
| 6 | occurs before the expiration of an express warranty | ||||||
| 7 | applicable to the assistive technology device.
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| 8 | (3) A person who may enforce a warranty applicable to | ||||||
| 9 | an assistive technology device.
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| 10 | (4) A person who leases an assistive technology device | ||||||
| 11 | from an assistive technology device lessor under a written | ||||||
| 12 | lease.
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| 13 | "Demonstrator" means an assistive technology device used | ||||||
| 14 | primarily for the purpose of demonstration to the public.
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| 15 | "Early termination cost" means any expense or obligation | ||||||
| 16 | that an assistive technology device lessor incurs as a result | ||||||
| 17 | of both the termination of a written lease before the | ||||||
| 18 | termination date set forth in the lease and the return of an | ||||||
| 19 | assistive technology device to the manufacturer, including a | ||||||
| 20 | penalty for prepayment under a financing arrangement.
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| 21 | "Early termination savings" means any expense or | ||||||
| 22 | obligation that an assistive technology device lessor avoids as | ||||||
| 23 | a result of both the termination date set forth in the lease | ||||||
| 24 | and the return of an assistive technology device to a | ||||||
| 25 | manufacturer, including an interest charge that the assistive | ||||||
| 26 | technology device lessor would have paid to finance the | ||||||
| 27 | assistive technology device or, if the assistive technology | ||||||
| 28 | device lessor does not finance the assistive technology device, | ||||||
| 29 | the difference between the total payments remaining for the | ||||||
| 30 | period of the lease term remaining after the early termination | ||||||
| 31 | and the present value of those remaining payments at the date | ||||||
| 32 | of the early termination.
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| 33 | "Loaner" means an assistive technology device provided | ||||||
| 34 | free of charge to a consumer, for use by the consumer, that | ||||||
| 35 | need not be new or identical to, or have functional | ||||||
| 36 | capabilities equal to or greater than, those of the original | ||||||
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| 1 | assistive technology device, but that meets all of the | ||||||
| 2 | following conditions:
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| 3 | (1) It is in good working order.
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| 4 | (2) It performs, at a minimum, the most essential | ||||||
| 5 | functions of the original assistive technology device in | ||||||
| 6 | light of the disabilities of the consumer.
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| 7 | (3) There is no threat to the health or safety of the | ||||||
| 8 | consumer due to any differences between the loaner and the | ||||||
| 9 | original assistive technology device.
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| 10 | "Manufacturer" means a person who manufactures or | ||||||
| 11 | assembles assistive technology devices and (i) any agent of | ||||||
| 12 | that person, including an importer, distributor, factory | ||||||
| 13 | branch, or distributor branch, and (ii) any warrantor of an | ||||||
| 14 | assistive technology device. The term does not include an | ||||||
| 15 | assistive technology device dealer or assistive technology | ||||||
| 16 | device lessor.
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| 17 | "Nonconformity" means any defect, malfunction, or | ||||||
| 18 | condition that substantially impairs the use, value, or safety | ||||||
| 19 | of an assistive technology device or any of its component | ||||||
| 20 | parts, but does not include a condition, defect, or malfunction | ||||||
| 21 | that is the result of abuse, neglect, or unauthorized | ||||||
| 22 | modification or alteration of the assistive technology device | ||||||
| 23 | by the consumer.
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| 24 | "Reasonable attempt to repair" means any of the following | ||||||
| 25 | occurring within the term of an express warranty applicable to | ||||||
| 26 | a new assistive technology device or within one year after the | ||||||
| 27 | first delivery of the assistive technology device to a | ||||||
| 28 | consumer, whichever is sooner:
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| 29 | (1) The manufacturer, the assistive technology device | ||||||
| 30 | lessor, or any of the manufacturer's authorized assistive | ||||||
| 31 | technology device dealers accept return of the new | ||||||
| 32 | assistive technology device for repair at least 2 times.
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| 33 | (2) The manufacturer, the assistive technology device | ||||||
| 34 | lessor, or any of the manufacturer's authorized assistive | ||||||
| 35 | technology device dealers place the assistive technology | ||||||
| 36 | device out of service for an aggregate of at least 30 | ||||||
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| 1 | cumulative days because of nonconformities covered by a | ||||||
| 2 | warranty that applies to the device.
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| 3 | Section 10. Express warranty. A manufacturer or assistive | ||||||
| 4 | technology device lessor who sells or leases an assistive | ||||||
| 5 | technology device to a consumer, either directly or through an | ||||||
| 6 | assistive technology device dealer, must furnish the consumer | ||||||
| 7 | with an express warranty for the assistive technology device | ||||||
| 8 | warranting that the device is free of any nonconformity. The | ||||||
| 9 | duration of the express warranty must be not less than one year | ||||||
| 10 | after the date of the initial delivery of the assistive | ||||||
| 11 | technology device to the consumer. If the manufacturer fails to | ||||||
| 12 | furnish an express warranty as required by this Section, the | ||||||
| 13 | manufacturer shall be deemed to have warranted to the consumer | ||||||
| 14 | of an assistive technology device that, for a period of one | ||||||
| 15 | year after the date of the initial delivery to the consumer, | ||||||
| 16 | the assistive technology device will be free from any condition | ||||||
| 17 | or defect that substantially impairs the value of the assistive | ||||||
| 18 | technology device to the consumer. The express warranty takes | ||||||
| 19 | effect on the date the consumer initially takes possession of | ||||||
| 20 | the new assistive technology device. | ||||||
| 21 | Section 15. Assistive technology device replacement or | ||||||
| 22 | refund. | ||||||
| 23 | (a) If a new assistive technology device does not conform | ||||||
| 24 | to an applicable express warranty and the consumer (i) reports | ||||||
| 25 | the nonconformity to the manufacturer, the assistive | ||||||
| 26 | technology device lessor, or any of the manufacturer's | ||||||
| 27 | authorized assistive technology device dealers and (ii) makes | ||||||
| 28 | the assistive technology device available for repair before one | ||||||
| 29 | year after the first delivery of the device to the consumer or | ||||||
| 30 | within the period of the express warranty if the express | ||||||
| 31 | warranty is longer than one year, then a reasonable attempt to | ||||||
| 32 | repair the nonconformity must be made at no charge to the | ||||||
| 33 | consumer.
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| 34 | (b) If, after a reasonable attempt to repair, the | ||||||
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| 1 | nonconformity is not repaired, the manufacturer must carry out | ||||||
| 2 | the requirements of either item (1) or item (2) of this | ||||||
| 3 | subsection at the option of the consumer:
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| 4 | (1) The manufacturer shall provide a refund to the | ||||||
| 5 | consumer within 30 days after the request by the consumer. | ||||||
| 6 | If the consumer chooses this option, he or she shall return | ||||||
| 7 | the device having a nonconformity to the manufacturer or | ||||||
| 8 | lessor along with any endorsements necessary to transfer | ||||||
| 9 | legal possession to the manufacturer or lessor.
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| 10 | If the assistive technology device was purchased by | ||||||
| 11 | the consumer, the manufacturer shall accept return of the | ||||||
| 12 | assistive technology device and refund to the consumer, and | ||||||
| 13 | to any holder of a perfected security interest in the | ||||||
| 14 | assistive technology device as the holder's interest may | ||||||
| 15 | appear, the full purchase price plus any finance charge | ||||||
| 16 | paid by the consumer at the point of sale and collateral | ||||||
| 17 | costs, less a reasonable allowance for use.
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| 18 | If the assistive technology device was leased by the | ||||||
| 19 | consumer, the manufacturer shall accept return of the | ||||||
| 20 | device, refund to the assistive technology lessor and to | ||||||
| 21 | any holder of a perfected security interest in the device, | ||||||
| 22 | as the holder's interest may appear, the current value of | ||||||
| 23 | the written lease, and refund to the consumer the amount | ||||||
| 24 | that the consumer paid under the written lease plus any | ||||||
| 25 | collateral costs, less a reasonable allowance for use. The | ||||||
| 26 | manufacturer shall have a cause of action against the | ||||||
| 27 | dealer or lessor for reimbursement of any amount that the | ||||||
| 28 | manufacturer pays to a consumer which exceeds the net price | ||||||
| 29 | received by the manufacturer for the assistive technology | ||||||
| 30 | device.
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| 31 | (2) The manufacturer shall provide a comparable new | ||||||
| 32 | assistive technology device.
The consumer shall offer to | ||||||
| 33 | transfer possession of the device having a nonconformity to | ||||||
| 34 | the manufacturer. No later than 30 days after that offer, | ||||||
| 35 | the manufacturer shall provide the consumer with the | ||||||
| 36 | comparable new assistive device. Upon receipt of the | ||||||
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| 1 | comparable new assistive device, the consumer shall return | ||||||
| 2 | the device having the nonconformity to the manufacturer, | ||||||
| 3 | along with any endorsements necessary to transfer legal | ||||||
| 4 | possession to the manufacturer.
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| 5 | (c) For purposes of this Section, "current value of the | ||||||
| 6 | written lease" means the total amount for which that lease | ||||||
| 7 | obligates the consumer during the period of the lease remaining | ||||||
| 8 | after its early termination, plus the assistive device lessor's | ||||||
| 9 | early termination costs and the value of the assistive device | ||||||
| 10 | at the lease expiration date if the lease sets forth that | ||||||
| 11 | value, less the assistive device lessor's early termination | ||||||
| 12 | savings.
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| 13 | (d) For purposes of this Section, a "reasonable allowance | ||||||
| 14 | for use" may not exceed the amount obtained by multiplying the | ||||||
| 15 | total amount for which the written lease obligates the consumer | ||||||
| 16 | by a fraction, the denominator of which is 1,825 and the | ||||||
| 17 | numerator of which is the number of days that the consumer used | ||||||
| 18 | the assistive device before first reporting the nonconformity | ||||||
| 19 | to the manufacturer, assistive device lessor, or assistive | ||||||
| 20 | device dealer.
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| 21 | Section 20. Prohibition on enforcement of lease. A person | ||||||
| 22 | may not enforce an assistive technology device lease against a | ||||||
| 23 | consumer after the consumer receives a refund under Section 15. | ||||||
| 24 | Section 25. Restriction on resale or lease; full | ||||||
| 25 | disclosure. An assistive technology device returned by a | ||||||
| 26 | consumer or assistive technology device lessor in this State, | ||||||
| 27 | or by a consumer or assistive technology device lessor in | ||||||
| 28 | another state under a similar law of that state, may not be | ||||||
| 29 | sold or leased again in this State unless full disclosure of | ||||||
| 30 | the reasons for the return is made to any prospective buyer or | ||||||
| 31 | lessee of the device. | ||||||
| 32 | Section 30. Arbitration. | ||||||
| 33 | (a) Each consumer shall have the option of submitting any | ||||||
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| 1 | dispute arising under this Act, upon the payment of a | ||||||
| 2 | prescribed fee, to an alternative arbitration procedure | ||||||
| 3 | established under rules adopted by the Attorney General.
The | ||||||
| 4 | alternative arbitration procedure shall be conducted by a | ||||||
| 5 | professional arbitrator or arbitration firm appointed by and | ||||||
| 6 | under rules adopted by the Attorney General. The procedure must | ||||||
| 7 | ensure the personal objectivity of the arbitrators and the | ||||||
| 8 | right of each party to present its case, to be in attendance | ||||||
| 9 | during any presentation made by the other party, and to rebut | ||||||
| 10 | or refute the other party's presentation.
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| 11 | (b) This Section shall not be construed to limit rights or | ||||||
| 12 | remedies available to a consumer under any other law.
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| 13 | Section 35. Waiver of rights void. Any waiver by a consumer | ||||||
| 14 | of his or her rights under this Act is void. | ||||||
| 15 | Section 40. Civil remedies. In addition to pursuing any | ||||||
| 16 | other remedy, a consumer may bring an action to recover any | ||||||
| 17 | damages caused by a violation of this Act. The court shall | ||||||
| 18 | award a consumer who prevails in such an action no more than | ||||||
| 19 | twice the amount of any pecuniary loss, costs, disbursements, | ||||||
| 20 | and reasonable attorney's fees, and any equitable relief that | ||||||
| 21 | the court deems appropriate. | ||||||
| 22 | Section 45. The Consumer Fraud and Deceptive Business | ||||||
| 23 | Practices Act is amended by changing Section 2Z as follows:
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| 24 | (815 ILCS 505/2Z) (from Ch. 121 1/2, par. 262Z)
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| 25 | Sec. 2Z. Violations of other Acts. Any person who knowingly | ||||||
| 26 | violates
the Automotive Repair Act,
the Home Repair and | ||||||
| 27 | Remodeling Act,
the Dance Studio Act,
the Physical Fitness | ||||||
| 28 | Services Act,
the Hearing Instrument Consumer Protection Act,
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| 29 | the Illinois Union Label Act,
the Job Referral and Job Listing | ||||||
| 30 | Services Consumer Protection Act,
the Travel Promotion | ||||||
| 31 | Consumer Protection Act,
the Credit Services Organizations | ||||||
| 32 | Act,
the Automatic Telephone Dialers Act,
the Pay-Per-Call | ||||||
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| 1 | Services Consumer Protection Act,
the Telephone Solicitations | ||||||
| 2 | Act,
the Illinois Funeral or Burial Funds Act,
the Cemetery | ||||||
| 3 | Care Act,
the Safe and Hygienic Bed Act,
the Pre-Need Cemetery | ||||||
| 4 | Sales Act,
the High Risk Home Loan Act, subsection (a) or (b) | ||||||
| 5 | of Section 3-10 of the
Cigarette Tax Act, subsection
(a) or (b) | ||||||
| 6 | of Section 3-10 of the Cigarette Use Tax Act, the Electronic
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| 7 | Mail Act, paragraph (6)
of
subsection (k) of Section 6-305 of | ||||||
| 8 | the Illinois Vehicle Code, or the Automatic Contract Renewal | ||||||
| 9 | Act, or the Assistive Technology Warranty Act commits an | ||||||
| 10 | unlawful practice within the meaning of this Act.
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| 11 | (Source: P.A. 92-426, eff. 1-1-02; 93-561, eff. 1-1-04; 93-950, | ||||||
| 12 | eff. 1-1-05.)
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