|
|
|
09500HB1438ham001 |
- 2 - |
LRB095 07724 MJR 34071 a |
|
|
1 |
| customer to be protected from discontinuance of service. The |
2 |
| written certification shall include: the name of the ill |
3 |
| person; a statement that he or she is a resident of the |
4 |
| premises in question; the name, business address, and telephone |
5 |
| number of the certifying party; the nature of the illness; and |
6 |
| the period of time during which termination will aggravate the |
7 |
| illness. The initial certifications by the certifying party may |
8 |
| be by telephone if written certification is forwarded to the |
9 |
| utility within 15 days after the telephone certification.
|
10 |
| An initial certification prohibits discontinuance of |
11 |
| service for 60 days. The customer may renew certification for |
12 |
| an additional 30 days by providing another certificate to the |
13 |
| utility within the initial 60 days. Failure to renew the |
14 |
| certificate entitles the utility to initiate discontinuance |
15 |
| procedures.
|
16 |
| A customer, or a person residing with that customer, who |
17 |
| has a past due balance with the utility is not eligible for a |
18 |
| medical certificate unless a one-third down payment is received |
19 |
| on the past due balance and a deferred payment arrangement is |
20 |
| made for the remaining outstanding balance to be paid within |
21 |
| the following 12 months.
|
22 |
| Customers that are not able to keep their account current |
23 |
| after receiving the medical certification must apply for any |
24 |
| available assistance to aid in the payment of the utility bills |
25 |
| from any governmental or private agencies available. The |
26 |
| customer must provide proof that they have applied for |
|
|
|
09500HB1438ham001 |
- 3 - |
LRB095 07724 MJR 34071 a |
|
|
1 |
| available assistance upon request of the utility or the |
2 |
| customer will become ineligible for protection from |
3 |
| discontinuance of service during the 60-day medical |
4 |
| certification period.
|
5 |
| The failure to make required payments for arrearages |
6 |
| renders an individual ineligible for renewal of the |
7 |
| certificate. This also will make the customer ineligible for an |
8 |
| additional medical certificate in the future. If the customer |
9 |
| remains current on the outstanding balance, they will be |
10 |
| eligible to reapply for another medical certification after 12 |
11 |
| months. No customer, or person residing with that customer, may |
12 |
| file a certificate for protection from discontinuance of |
13 |
| service unless that person has resided on the premises for at |
14 |
| least 12 months.
|
15 |
| The utility must provide notice of any discontinuance of |
16 |
| service to the residential customers on a form approved by the |
17 |
| Commission. In the event service is terminated within 30 days |
18 |
| prior to certification of an illness by or for a qualifying |
19 |
| resident, service shall be restored to that residence if a |
20 |
| proper certification is thereafter made in accordance with this |
21 |
| Section. The utility must restore service to any residential |
22 |
| customer, regardless of connection status, who provides a |
23 |
| certification in the form required by this Section for no less |
24 |
| than 30 days.
|
25 |
| Section 99. Effective date. This Act takes effect upon |