95TH GENERAL ASSEMBLY
State of Illinois
2007 and 2008
HB5212


 
Introduced , by Rep. Thomas Holbrook
 
SYNOPSIS AS INTRODUCED:
 		














220 ILCS 5/19-125









    Amends the Public Utilities Act. Provides that the Illinois Commerce Commission shall make available in print, upon request and at no charge, and on its World Wide Web site, information on where customers of gas utilities and alternative gas suppliers can  address any complaint with regard to the provision of service, sales tactics, and rates. Provides that the Commission shall log all complaints it receives pursuant to specified provisions and publish them by category and provider on an annual basis or make the information available through its World Wide Web site.
















LRB095 18101 MJR 44184 b

















FISCAL NOTE ACT MAY APPLY
















 


 


A BILL FOR









 











HB5212

LRB095 18101 MJR 44184 b






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    AN ACT concerning regulation.

 
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    Be it enacted by the People of the State of Illinois,
 
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represented in the General Assembly:


 
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    Section 5. The Public Utilities Act is amended  by changing 
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Section 19-125 as follows:
 



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    (220 ILCS 5/19-125)



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    Sec. 19-125. Consumer education. 

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    (a) The Commission shall make available upon request and at 
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no charge, and
shall make available to the public
on the 
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Internet through the State of Illinois World Wide Web site:


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        (1) a list of all certified alternative gas suppliers 
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    serving residential
and
small commercial customers
within 
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    the service area of each gas utility including, in the case 
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    of the
Internet, computer links to available web sites of 
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    the certified alternative
gas
suppliers;


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        (2) a list of all certified alternative gas suppliers 
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    serving residential
or
small commercial customers
that 
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    have been found in the last 3 years by the Commission 
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    pursuant to Section
10-108 to have failed
to provide 
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    service in accordance with this Act;


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        (3) guidelines to assist customers in determining 
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    which gas supplier is
most
appropriate for each
customer; 
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    and


 


 






HB5212
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LRB095 18101 MJR 44184 b




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        (4) Internet links to providers of information
that 
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    enables customers
to
compare prices and
services of gas 
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    utilities and alternative gas suppliers, if and
when that 
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    information is available.

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    (b) In any service area where customers are able to choose 
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their natural gas
supplier, the Commission shall require gas 
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utilities and alternative gas
suppliers to inform customers of 
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how they may contact the Commission in order
to
obtain 
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information about the customer choice program.
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    (c) The Commission shall make available in print, upon 
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request and at no charge, and on its World Wide Web site, 
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information on where customers of gas utilities and alternative 
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gas suppliers can  address any complaint with regard to the 
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provision of service, sales tactics, and rates. The Commission 
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shall log all complaints it receives pursuant to this Section 
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and publish them by category and provider on an annual basis or 
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make the information available through its World Wide Web site. 

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(Source: P.A. 92-852, eff. 8-26-02.)