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1 | AN ACT concerning business.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Home Repair and Remodeling Act is amended by | |||||||||||||||||||
5 | changing Section 20 as follows:
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6 | (815 ILCS 513/20)
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7 | Sec. 20. Consumer rights brochure.
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8 | (a) For any contract over $1,000, any
person engaging in | |||||||||||||||||||
9 | the business
of home repair and remodeling shall provide to its | |||||||||||||||||||
10 | customers a copy of the
"Home Repair: Know Your Consumer | |||||||||||||||||||
11 | Rights" pamphlet prior to the execution of any
home repair and | |||||||||||||||||||
12 | remodeling contract. The consumer shall sign and date an
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13 | acknowledgment form entitled "Consumer Rights Acknowledgment | |||||||||||||||||||
14 | Form" that states:
"I, the homeowner, have received from the | |||||||||||||||||||
15 | contractor a copy of the pamphlet
entitled 'Home Repair: Know | |||||||||||||||||||
16 | Your Consumer Rights.'" The contractor or his or
her | |||||||||||||||||||
17 | representative shall also sign and date the acknowledgment | |||||||||||||||||||
18 | form, which
includes the name and address of the home repair | |||||||||||||||||||
19 | and remodeling business. The
acknowledgment form shall be in | |||||||||||||||||||
20 | duplicate and incorporated into the pamphlet.
The original | |||||||||||||||||||
21 | acknowledgment form shall be retained by the contractor and the
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22 | duplicate copy shall be retained within the pamphlet by the | |||||||||||||||||||
23 | consumer.
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1 | (b) For any contract for $1,000 or under, any person | ||||||
2 | engaging in the
business
of home repair and remodeling shall | ||||||
3 | provide to its customers a copy of the
"Home Repair: Know Your | ||||||
4 | Consumer Rights" pamphlet. No written acknowledgment
of | ||||||
5 | receipt of the pamphlet is required for a contract of $1,000 or | ||||||
6 | under.
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7 | (c) The
pamphlet may must be a separate
document, or it may | ||||||
8 | be printed on the back of the home repair and remodeling | ||||||
9 | contract. In either case, however, the pamphlet must be printed | ||||||
10 | in at least 12 point type , and in legible ink. The pamphlet | ||||||
11 | shall
read as follows:
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12 | "HOME REPAIR: KNOW YOUR CONSUMER RIGHTS
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13 | As you plan for your home repair/improvement project, it is | ||||||
14 | important to
ask the right questions in order to protect your | ||||||
15 | investment. The tips in this
fact sheet should allow you to | ||||||
16 | protect yourself and minimize the possibility
that a | ||||||
17 | misunderstanding may occur.
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18 | AVOIDING HOME REPAIR FRAUD
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19 | Please use extreme caution when confronted with the following | ||||||
20 | warning signs of
a potential scam:
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21 | (1) Door-to-door salespersons with no local connections | ||||||
22 | who offer to do
home repair work for substantially less than |
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1 | the market price.
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2 | (2) Solicitations for repair work from a company that lists | ||||||
3 | only a
telephone number or a post-office box number to contact, | ||||||
4 | particularly if it is
an
out-of-state company.
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5 | (3) Contractors who fail to provide customers references | ||||||
6 | when requested.
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7 | (4) Persons offering to inspect your home for free. Do not | ||||||
8 | admit anyone
into your home unless he or she can present | ||||||
9 | authentic identification
establishing his or her business | ||||||
10 | status. When in doubt, do not hesitate to
call the
worker's | ||||||
11 | employer to verify his or her identity.
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12 | (5) Contractors demanding cash payment for a job or who ask | ||||||
13 | you to make a
check payable to a person other than the owner or | ||||||
14 | company name.
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15 | (6) Offers from a contractor to drive you to the bank to | ||||||
16 | withdraw funds to
pay for the work.
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17 | CONTRACTS
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18 | (1) Get all estimates in writing.
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19 | (2) Do not be induced into signing a contract by | ||||||
20 | high-pressure sales
tactics.
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21 | (3) Never sign a contract with blank spaces or one you do | ||||||
22 | not fully
understand. If you are taking out a loan to finance | ||||||
23 | the work, do not sign the
contract before your lender approves | ||||||
24 | the loan.
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1 | (4) Remember, you have 3 business days from the time you | ||||||
2 | sign your
contract
to cancel any contract if the sale is made | ||||||
3 | at your home. The contractor cannot
deprive you of this right | ||||||
4 | by initiating work, selling your contract to a
lender, or any | ||||||
5 | other tactic.
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6 | (5) If the contractor does business under a name other than | ||||||
7 | the
contractor's
real name, the business must either be | ||||||
8 | incorporated or registered under the
Assumed Business Name Act. | ||||||
9 | Check with the Secretary of State to see if the
business is
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10 | incorporated or with the county clerk to see if the business | ||||||
11 | has registered
under the Assumed Business Name Act.
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12 | (6) Homeowners should check with local and county units of | ||||||
13 | government to
determine if permits or inspections are required.
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14 | (7) Determine whether the contractor will guarantee his or | ||||||
15 | her work and
products.
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16 | (8) Determine whether the contractor has the proper | ||||||
17 | insurance.
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18 | (9) Do not sign a certificate of completion or make final | ||||||
19 | payment until
the
work is done to your satisfaction.
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20 | (10) Remember, homeowners should know who provides | ||||||
21 | supplies and labor for
any work performed on your home. | ||||||
22 | Suppliers and subcontractors have a right to
file a lien | ||||||
23 | against your property if the general contractor fails to pay | ||||||
24 | them.
To protect your property, request lien waivers from the | ||||||
25 | general contractor.
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1 | BASIC TERMS TO BE INCLUDED IN A CONTRACT
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2 | (1) Contractor's full name, address, and telephone number. | ||||||
3 | Illinois law
requires that
persons selling home repair and | ||||||
4 | improvement services provide their customers
with notice of any | ||||||
5 | change to their business name or address that comes about
prior | ||||||
6 | to the agreed dates for beginning or completing the work.
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7 | (2) A description of the work to be performed.
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8 | (3) Starting and estimated completion dates.
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9 | (4) Total cost of work to be performed.
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10 | (5) Schedule and method of payment, including down payment, | ||||||
11 | subsequent
payments, and final payment.
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12 | (6) A provision stating the grounds for termination of the | ||||||
13 | contract by
either party. However, the homeowner must pay the | ||||||
14 | contractor for work
completed. If the contractor fails to | ||||||
15 | commence or complete work within the
contracted time period, | ||||||
16 | the homeowner may cancel and may be entitled to a
refund of any | ||||||
17 | down payment
or other payments made towards the work, upon | ||||||
18 | written demand by certified mail.
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19 | Homeowners should obtain a copy of the signed contract and | ||||||
20 | keep it in a safe
place for reference as needed.
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21 | IF YOU THINK YOU HAVE BEEN DEFRAUDED OR YOU HAVE QUESTIONS
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22 | If you think you have been defrauded by a contractor or | ||||||
23 | have any questions,
please bring
it to the attention of your | ||||||
24 | State's Attorney or the Illinois Attorney General's
Office.
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1 | Attorney General Toll-Free Numbers
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2 | Carbondale (800) 243-0607
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3 | Springfield (800) 243-0618
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4 | Chicago (800) 386-5438".
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5 | (Source: P.A. 91-230, eff. 1-1-00.)
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6 | Section 99. Effective date. This Act takes effect upon | ||||||
7 | becoming law.
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