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1 | AN ACT concerning business.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Automatic Telephone Dialers Act is amended | |||||||||||||||||||||||
5 | by changing Section 20 as follows:
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6 | (815 ILCS 305/20) (from Ch. 134, par. 120)
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7 | Sec. 20. Exemptions.
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8 | (a) Except as provided in subsection (b), the provisions of | |||||||||||||||||||||||
9 | this Act
shall not apply to the
following types of telephone | |||||||||||||||||||||||
10 | calls made by an autodialer:
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11 | (1) calls made in response to an express request of the
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12 | person called;
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13 | (2) calls made to any person with whom the telephone
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14 | solicitor has a prior or existing business relationship;
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15 | (3) a telephone call placed on behalf of any political,
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16 | charitable, public opinion polling, research survey, or | |||||||||||||||||||||||
17 | radio or
television broadcast rating organization.
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18 | (a-5) The provisions of this Act apply to electioneering | |||||||||||||||||||||||
19 | autodialer telephone calls as defined in Section 5 of the | |||||||||||||||||||||||
20 | Restricted Call Registry Act but do not apply to other | |||||||||||||||||||||||
21 | telephone calls made by an autodialer and placed on behalf of a | |||||||||||||||||||||||
22 | political organization. | |||||||||||||||||||||||
23 | (b) Notwithstanding the provisions of subsection (a) or |
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1 | (a-5) , all calls made by an
autodialer must be made in | ||||||
2 | compliance with the requirements of subsection (d)
of Section | ||||||
3 | 15.
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4 | (Source: P.A. 91-182, eff. 1-1-00.)
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5 | Section 10. The Restricted Call Registry Act is amended by | ||||||
6 | changing Sections 5 and 10 as follows:
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7 | (815 ILCS 402/5)
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8 | Sec. 5. Definitions. As used in this Act:
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9 | (a) "Residential subscriber" means a person or spouse who | ||||||
10 | has subscribed to
either residential telephone service from a | ||||||
11 | local exchange company or public
mobile services, as defined by | ||||||
12 | Section 13-214 of the Public Utilities Act, a
guardian of the | ||||||
13 | person or the person's spouse, or an individual who has power
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14 | of attorney from or an authorized agent of the person or the | ||||||
15 | person's spouse.
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16 | (b) "Established business relationship" means the | ||||||
17 | existence of an oral or
written transaction, agreement, | ||||||
18 | contract, or other legal state of affairs
involving a person or | ||||||
19 | entity and an existing customer under which both parties
have a | ||||||
20 | course of conduct or established pattern of activity for | ||||||
21 | commercial or
mercantile purposes and for the benefit or profit | ||||||
22 | of both parties. A pattern of
activity does not necessarily | ||||||
23 | mean multiple previous contacts. The established
business | ||||||
24 | relationship must exist between the existing customer and the |
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1 | person
or entity directly, and does not extend to any related | ||||||
2 | business entity or other
business organization of the person or | ||||||
3 | entity or related to the person or
entity or the person or | ||||||
4 | entity's agent including but not limited to a parent
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5 | corporation, subsidiary partnership, company or other | ||||||
6 | corporation or affiliate.
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7 | (c) "Existing customer" means an individual who has either:
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8 | (1) entered into a transaction, agreement, contract, | ||||||
9 | or other legal state
of affairs between a person or entity | ||||||
10 | and a residential subscriber under which
the payment or | ||||||
11 | exchange of consideration for any goods or services has | ||||||
12 | taken
place within the preceding 18 months or has been | ||||||
13 | arranged to take place at a
future time; or
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14 | (2) opened or maintained a debit account, credit card | ||||||
15 | account, or other
credit or discount program offered by or | ||||||
16 | in conjunction with the person or
entity and has
not | ||||||
17 | requested the person or entity to close such account or | ||||||
18 | terminate such
program.
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19 | (d) "Registry" means the Restricted Call Registry | ||||||
20 | established under this
Act.
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21 | (e) "Telephone solicitation" means any voice communication | ||||||
22 | over a telephone
line from a live operator, through the use of | ||||||
23 | an autodialer or autodialer
system, as defined in Section 5 of | ||||||
24 | the Automatic Telephone Dialers Act, or by
other means for the | ||||||
25 | purpose of encouraging the purchase or rental of, or
investment | ||||||
26 | in, property, goods, or services, or for the purposes of |
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1 | soliciting
charitable contributions but does not include | ||||||
2 | communications:
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3 | (1) to any residential subscriber with that | ||||||
4 | subscriber's prior express
invitation or permission when a | ||||||
5 | voluntary 2-way communication between a person
or entity | ||||||
6 | and a residential subscriber has occurred with or without | ||||||
7 | an exchange
of consideration. A telephone solicitation is | ||||||
8 | presumed not to be made at the
express request of a | ||||||
9 | subscriber if one of the following occurs, as applicable:
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10 | (A) The telephone solicitation is made 30 business | ||||||
11 | days after the last
date on which the subscriber | ||||||
12 | contacted a business with the purpose of inquiring
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13 | about the potential purchase of goods or services.
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14 | (B) The telephone solicitation is made 30 business | ||||||
15 | days after the last
date on which the subscriber | ||||||
16 | consented to be contacted.
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17 | (C) The telephone solicitation is made 30 business | ||||||
18 | days after a
product or service becomes available where | ||||||
19 | the subscriber has made a request to
the business for | ||||||
20 | that product or service that is not then available, and
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21 | requests a call when the product or service becomes | ||||||
22 | available;
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23 | (2) by or on behalf of any person or entity with whom a | ||||||
24 | residential
subscriber has an established business | ||||||
25 | relationship which has not been
terminated in writing by | ||||||
26 | either party and which is related to the nature of the
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1 | established business relationship;
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2 | (3) by or on behalf of any person or entity with whom a | ||||||
3 | residential
subscriber is an existing customer, unless the | ||||||
4 | customer has stated to the
person or entity or the person | ||||||
5 | or entity's agent that he or she no longer
wishes to | ||||||
6 | receive the telemarketing sales calls of the person or | ||||||
7 | entity, or
unless the nature of the call is unrelated to | ||||||
8 | the established business
relationship with the existing | ||||||
9 | customer;
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10 | (4) by or on behalf of an organization that is exempt
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11 | from federal income taxation under Section 501(c) of the | ||||||
12 | Internal Revenue Code,
but only if the person making the | ||||||
13 | telephone solicitation immediately discloses
all of the | ||||||
14 | following information upon making contact with the | ||||||
15 | consumer:
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16 | (A) the caller's true first and last name; and
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17 | (B) the name, address, and telephone number of the
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18 | organization;
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19 | (5) by or on behalf of an individual licensed under the | ||||||
20 | Real Estate
License Act of 2000 or as an insurance producer | ||||||
21 | under the Illinois Insurance
Code who either:
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22 | (A) is setting or attempting to set a face to face | ||||||
23 | appointment for
actions relating to that individual's | ||||||
24 | real estate or insurance business; or
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25 | (B) is encouraging or attempting to encourage the | ||||||
26 | purchase or rental of,
or investment in, property, |
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1 | goods, or services, which cannot be completed, and
for | ||||||
2 | which payment or authorization of payment is not | ||||||
3 | required, until after a
written or electronic | ||||||
4 | agreement is signed by the residential subscriber; or
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5 | (6) until July 1, 2005, by or on behalf of any entity
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6 | over which the Federal Communications Commission or the | ||||||
7 | Illinois
Commerce Commission has regulatory authority to | ||||||
8 | the extent that,
subject to that authority, the entity is | ||||||
9 | required to maintain a
license, permit, or certificate to | ||||||
10 | sell or provide
telecommunications service, as defined in | ||||||
11 | Section 13-203 of the
Public Utilities Act, while the | ||||||
12 | entity is engaged in telephone
solicitation for | ||||||
13 | inter-exchange telecommunications service, as
defined in | ||||||
14 | Section 13-205 of the Public Utilities Act, or local
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15 | exchange telecommunications service, as defined in Section | ||||||
16 | 13-204
of the Public Utilities Act
or to the extent, | ||||||
17 | subject to the regulatory authority of
the Federal | ||||||
18 | Communications Commission, the entity is defined by Title | ||||||
19 | 47
Section 522(5) of the United States Code, or providers | ||||||
20 | of information services
as defined by Title 47 Section | ||||||
21 | 153(20) of the United States Code.
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22 | (f) "Electioneering autodialer telephone call" means any | ||||||
23 | voice communication over a telephone
line, through the use of | ||||||
24 | an autodialer or autodialer
system as defined in Section 5 of | ||||||
25 | the Automatic Telephone Dialers Act, that: | ||||||
26 | (1) refers to (i) a
clearly
identified candidate or |
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1 | candidates who will appear on the ballot for nomination for | ||||||
2 | election, election, or retention, (ii) a clearly | ||||||
3 | identified political party, or (iii) a clearly identified | ||||||
4 | question of public policy that will appear on the ballot; | ||||||
5 | (2) is targeted to the relevant electorate; and | ||||||
6 | (3) is susceptible to no reasonable interpretation | ||||||
7 | other than as an appeal to vote for or against a clearly | ||||||
8 | identified candidate for nomination for election, | ||||||
9 | election, or retention, a political party, or a question of | ||||||
10 | public policy. | ||||||
11 | (Source: P.A. 92-795, eff. 8-9-02.)
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12 | (815 ILCS 402/10)
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13 | Sec. 10. Prohibited calls. | ||||||
14 | (a) Beginning October 1, 2003, it is
a violation of this | ||||||
15 | Act for any person or entity
to
make or cause to be made
any | ||||||
16 | telephone solicitation calls to any residential subscriber | ||||||
17 | more than 45
days after the person or entity obtains the | ||||||
18 | Registry or any update of the
Registry on which the
residential | ||||||
19 | subscriber's telephone number or numbers
first
appear.
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20 | (b) On and after the effective date of this amendatory Act | ||||||
21 | of the 96th General Assembly, it is
a violation of this Act for | ||||||
22 | any person or entity
to
make or cause to be made
any | ||||||
23 | electioneering autodialer telephone calls to any residential | ||||||
24 | subscriber more than 45
days after the person or entity obtains | ||||||
25 | the Registry or any update of the
Registry on which the
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1 | residential subscriber's telephone number or numbers
first
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2 | appear. | ||||||
3 | (Source: P.A. 92-795, eff. 8-9-02; 93-49, eff. 6-30-03.)
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4 | Section 99. Effective date. This Act takes effect upon | ||||||
5 | becoming law.
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