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1 | | Sec. 11-117-12.5. Calculating past due bills. Any |
2 | | investor-owned public utility, municipal-owned public utility, |
3 | | public or municipal corporation, or political subdivision |
4 | | furnishing water or sewer service shall not consider a |
5 | | customer's bill, when paid in person, past due unless the |
6 | | payment is made after the due date printed on the bill. When a |
7 | | customer mails any payment in the net amount of a bill for |
8 | | service, the payment shall be considered past due if the |
9 | | payment is postmarked after the due date printed on the bill. |
10 | | The due date printed on the bill may not be less than 21 days |
11 | | after the date upon which (i) the bill is mailed to the |
12 | | customer, (ii) the bill is delivered in person to the customer, |
13 | | (iii) the bill is sent electronically to the customer, or (iv) |
14 | | the customer is notified that the bill is available |
15 | | electronically. The bill shall include a bill date that shall |
16 | | not be less than 21 days prior to the due date on the bill.
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17 | | (65 ILCS 5/11-141-7) (from Ch. 24, par. 11-141-7)
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18 | | Sec. 11-141-7. Powers. The corporate authorities of any |
19 | | municipality that
owns and operates or that may hereafter own |
20 | | and operate a sewerage system
constructed or acquired under the |
21 | | provisions of any law of this state may
make, enact, and |
22 | | enforce all needful rules, regulations, and ordinances for
the |
23 | | improvement, care, and protection of its sewerage system and |
24 | | any other
sewer or sewerage system, located outside the |
25 | | corporate boundary of the
municipality and not owned by it, |
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1 | | that directly or indirectly connects with
the municipality's |
2 | | sewerage system, which may be conducive to the
preservation of |
3 | | the public health, comfort, and convenience, and may render
the |
4 | | sewage carried in the sewerage system of the municipality |
5 | | harmless in
so far as it is reasonably possible to do so.
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6 | | The corporate authorities of such a municipality may, by |
7 | | ordinance,
charge the inhabitants thereof for the use and |
8 | | service of its sewerage
system whether by direct or indirect |
9 | | connection therewith within or without
the corporate boundary, |
10 | | and to establish charges or rates for that purpose.
The |
11 | | corporate authorities of such a municipality may by ordinance |
12 | | charge
the users thereof, whether they be inside of or outside |
13 | | of the
municipality, for the use and service of its sewerage |
14 | | system whether by
direct or indirect connection therewith, |
15 | | within or without the corporate
boundary, and may establish |
16 | | charges or rates for that purpose, provided
however that where |
17 | | such users are residents of another municipality with
whom |
18 | | there is a contract for use and service of the sewerage system, |
19 | | then
such charges or rates shall be made in accordance with the |
20 | | terms of the
contract, either directly to the users or to the |
21 | | contracting municipality
as may be provided by the provisions |
22 | | of the contract. In making such rates
and charges the |
23 | | municipality may provide for a rate to the outside users in
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24 | | excess of the rate fixed for the inhabitants of said |
25 | | municipality as may be
reasonable. Where bonds are issued as |
26 | | provided in Sections 11-141-2 and
11-141-3, the corporate |
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1 | | authorities shall establish rates or charges as
provided in |
2 | | this section, and these charges or rates shall be sufficient at
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3 | | all times to pay the cost of operation and maintenance, to |
4 | | provide an
adequate depreciation fund, and to pay the principal |
5 | | of and interest upon
all revenue bonds issued under Sections |
6 | | 11-141-2 and 11-141-3.
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7 | | A depreciation fund is a fund for such replacements as may |
8 | | be necessary
from time to time for the continued effective and |
9 | | efficient operation of
the system. The depreciation fund shall |
10 | | not be allowed to accumulate beyond
a reasonable amount |
11 | | necessary for that purpose, and shall not be used for
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12 | | extensions to the system.
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13 | | Charges or rates shall be established, revised, and |
14 | | maintained by
ordinance and become payable as the corporate |
15 | | authorities may determine by
ordinance.
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16 | | Such charges or rates are liens upon the real estate upon |
17 | | or for which
sewerage service is supplied whenever the charges |
18 | | or rates become
delinquent as provided by the ordinance of the |
19 | | municipality fixing a
delinquency date. A lien is created under |
20 | | the preceding sentence only if the
municipality sends to the |
21 | | owner or owners of record, as referenced by the
taxpayer's |
22 | | identification number, of the real estate (i) a copy of each
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23 | | delinquency notice sent to the person who is delinquent in |
24 | | paying the charges
or rates or other notice sufficient to |
25 | | inform the owner or owners of record, as
referenced by the |
26 | | taxpayer's identification number, that the charges or rates
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1 | | have become delinquent and (ii) a notice that unpaid charges or |
2 | | rates may
create a lien on the real estate under this Section. |
3 | | However, the municipality
has no preference over the rights of |
4 | | any purchaser, mortgagee, judgment
creditor, or other lien |
5 | | holder arising prior to the filing of the notice of
such a lien |
6 | | in the office of the recorder of the county in which such real
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7 | | estate is located, or in the office of the registrar of titles |
8 | | of such county
if the property affected is registered under "An |
9 | | Act concerning land titles",
approved May 1, 1897, as amended. |
10 | | This notice shall consist of a sworn
statement setting out (1) |
11 | | a description of such real estate sufficient for the
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12 | | identification thereof, (2) the amount of money due for such |
13 | | sewerage service,
and (3) the date when such amount became |
14 | | delinquent. The municipality shall
send a copy of the notice of |
15 | | the lien to the owner or owners of
record of the real estate, |
16 | | as referenced by the taxpayer's identification
number. The |
17 | | municipality has the power to foreclose this lien in the same
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18 | | manner and with the same effect as in the foreclosure of |
19 | | mortgages on real
estate.
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20 | | Except in counties with a population of more than 250,000 |
21 | | where the majority
of the municipal sewerage system users are |
22 | | located outside of the
municipality's
corporate limits, the |
23 | | payment of delinquent charges for sewerage service to
any |
24 | | premises may be enforced by discontinuing either the water |
25 | | service or the
sewerage service to that premises, or both.
A |
26 | | rate or charge is delinquent if it is more than 30 days
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1 | | overdue. The due date printed on the bill may not be less than |
2 | | 21 days after the date upon which (i) the bill is mailed to the |
3 | | customer, (ii) the bill is delivered in person to the customer, |
4 | | (iii) the bill is sent electronically to the customer, or (iv) |
5 | | the customer is notified that the bill is available |
6 | | electronically. The bill shall include a bill date that shall |
7 | | not be less than 21 days prior to the due date on the bill. Any |
8 | | public or municipal corporation
or political
subdivision of the |
9 | | State furnishing water service to a premises (i) shall
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10 | | discontinue that service upon receiving written notice from the |
11 | | municipality
providing sewerage service that payment of the |
12 | | rate or charge for
sewerage
service to the premises has become |
13 | | delinquent and (ii) shall not resume water
service until |
14 | | receiving a similar notice that the delinquency has been |
15 | | removed.
The provider of sewerage service shall not request |
16 | | discontinuation of water
service before sending a notice of the |
17 | | delinquency to the sewer user and
affording the user an |
18 | | opportunity to be heard.
An investor-owned public utility |
19 | | providing water service within a municipality
that provides |
20 | | sewerage service may contract with the municipality to
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21 | | discontinue
water service to a premises with respect to which |
22 | | the
payment of a rate or charge for sewerage service has become |
23 | | delinquent.
The municipality shall reimburse the privately |
24 | | owned public utility, public or
municipal corporation, or
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25 | | political subdivision of the State for the reasonable cost of |
26 | | the
discontinuance and the resumption of water service, any
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1 | | lost water service revenues, and the costs of discontinuing |
2 | | water service.
The municipality shall indemnify the privately |
3 | | owned public utility, public or
municipal corporation, or |
4 | | political subdivision of the State for any judgment
and related |
5 | | attorney's fees resulting from an action based on any provision |
6 | | of
this paragraph.
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7 | | The municipality also has the power, from time to time, to |
8 | | sue the
occupant or user of that real estate in a civil action |
9 | | to recover money due
for sewerage services, plus a reasonable |
10 | | attorney's fee, to be fixed by the
court. However, whenever a |
11 | | judgment is entered in such a civil action, the
foregoing |
12 | | provisions in this section with respect to filing sworn
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13 | | statements of such delinquencies in the office of the recorder |
14 | | and
creating a lien against the real estate shall not be |
15 | | effective as to the
charges sued upon and no lien shall exist |
16 | | thereafter against the real
estate for the delinquency. |
17 | | Judgment in such a civil action operates as a
release and |
18 | | waiver of the lien upon the real estate for the amount of the
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19 | | judgment.
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20 | | (Source: P.A. 93-500, eff. 6-1-04 .)
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21 | | Section 10. The Public Utilities Act is amended by changing |
22 | | Section 8-306 as follows: |
23 | | (220 ILCS 5/8-306)
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24 | | Sec. 8-306. Special provisions relating to water and sewer |
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1 | | utilities. |
2 | | (a) No later than 120 days after the effective date of this |
3 | | amendatory Act of the 94th General Assembly, the Commission |
4 | | shall prepare, make available to customers upon request, and |
5 | | post on its Internet web site information concerning the |
6 | | service obligations of water and sewer utilities and remedies |
7 | | that a customer may pursue for a violation of the customer's |
8 | | rights. The information shall specifically address the rights |
9 | | of a customer of a water or sewer utility in the following |
10 | | situations: |
11 | | (1) The customer's water meter is replaced. |
12 | | (2) The customer's bill increases by more than 50% |
13 | | within one billing period. |
14 | | (3) The customer's water service is terminated. |
15 | | (4) The customer wishes to complain after receiving a |
16 | | termination of service notice. |
17 | | (5) The customer is unable to make payment on a billing |
18 | | statement. |
19 | | (6) A rate is filed, including without limitation a |
20 | | surcharge or annual reconciliation filing, that will |
21 | | increase the amount billed to the customer. |
22 | | (7) The customer is billed for services provided prior |
23 | | to the date covered by the billing statement. |
24 | | (8) The customer is due to receive a credit. |
25 | | Each billing statement issued by a water or sewer utility |
26 | | shall include an Internet web site address where the customer |
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1 | | can view the information required under this subsection (a) and |
2 | | a telephone number that the customer may call to request a copy |
3 | | of the information.
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4 | | (b) A water or sewer utility may discontinue service only |
5 | | on a day followed by a business day and after it has mailed or |
6 | | delivered by other means a written notice of discontinuance |
7 | | substantially in the form of Appendix A of 83 Ill. Adm. Code |
8 | | 280. The notice must include the Internet web site address |
9 | | where the customer can view the information required under |
10 | | subsection (a) and a telephone number that the customer may |
11 | | call to request a copy of the information. Any notice required |
12 | | to be delivered or mailed to a customer prior to discontinuance |
13 | | of service shall be delivered or mailed separately from any |
14 | | bill. Service shall not be discontinued until at least 5 days |
15 | | after delivery or 8 days after the mailing of this notice. |
16 | | Service shall not be discontinued and shall be restored if |
17 | | discontinued for the reason which is the subject of a dispute |
18 | | or complaint during the pendency of informal or formal |
19 | | complaint procedures of the Illinois Commerce Commission under |
20 | | 83 Ill. Adm. Code 280.160 or 280.170, where the customer has |
21 | | complied with those rules. Service shall not be discontinued |
22 | | and shall be restored if discontinued where a customer has |
23 | | established a deferred payment agreement pursuant to 83 Ill. |
24 | | Adm. Code 280.110 and has not defaulted on such agreement. |
25 | | Residential customers who are indebted to a utility for past |
26 | | due utility service shall have the opportunity to make |
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1 | | arrangements with the utility to retire the debt by periodic |
2 | | payments, referred to as a deferred payment agreement, unless |
3 | | this customer has failed to make payment under such a plan |
4 | | during the past 12 months. The terms and conditions of a |
5 | | reasonable deferred payment agreement shall be determined by |
6 | | the utility after consideration of the following factors, based |
7 | | upon information available from current utility records or |
8 | | provided by the customer or applicant: |
9 | | (1) size of the past due account; |
10 | | (2) customer or applicant's ability to pay; |
11 | | (3) customer or applicant's payment history; |
12 | | (4) reason for the outstanding indebtedness; and |
13 | | (5) any other relevant factors relating to the |
14 | | circumstances of the customer or applicant's service.
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15 | | A residential customer shall pay a maximum of one-fourth of the |
16 | | amount past due and owing at the time of entering into the |
17 | | deferred payment agreement, and the water or sewer utility |
18 | | shall allow a minimum of 2 months from the date of the |
19 | | agreement and a maximum of 12 months for payment to be made |
20 | | under a deferred payment agreement. Late payment charges may be |
21 | | assessed against the amount owing that is the subject of a |
22 | | deferred payment agreement. |
23 | | (b-5) In determining to discontinue a customer's service in |
24 | | response to a past due account, a water or sewer utility shall |
25 | | not consider a customer's bill, when paid in person, past due |
26 | | unless the payment is made after the due date printed on the |
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1 | | bill. When a customer mails any payment in the net amount of a |
2 | | bill for service, the payment shall be considered past due if |
3 | | the payment is postmarked after the due date printed on the |
4 | | bill. The due date printed on the bill may not be less than 21 |
5 | | days after the date upon which (i) the bill is mailed to the |
6 | | customer, (ii) the bill is delivered in person to the customer, |
7 | | (iii) the bill is sent electronically to the customer, or (iv) |
8 | | the customer is notified that the bill is available |
9 | | electronically. The bill shall include a bill date that shall |
10 | | not be less than 21 days prior to the due date on the bill. |
11 | | (c) A water or sewer utility shall provide notice as |
12 | | required by subsection (a) of Section 9-201 after the filing of |
13 | | each information sheet under a purchased water surcharge, |
14 | | purchased sewage treatment surcharge, or qualifying |
15 | | infrastructure plant surcharge. The utility also shall post |
16 | | notice of the filing in accordance with the requirements of 83 |
17 | | Ill. Adm. Code 255. Unless filed as part of a general rate |
18 | | increase, notice of the filing of a purchased water surcharge |
19 | | rider, purchased sewage treatment surcharge rider, or |
20 | | qualifying infrastructure plant surcharge rider also shall be |
21 | | given in the manner required by this subsection (c) for the |
22 | | filing of information sheets. |
23 | | (d) Commission rules pertaining to formal and informal |
24 | | complaints against public utilities shall apply with full and |
25 | | equal force to water and sewer utilities and their customers, |
26 | | including provisions of 83 Ill. Adm. Code 280.170, and the |
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1 | | Commission shall respond to each complaint by providing the |
2 | | consumer with a copy of the utility's response to the complaint |
3 | | and a copy of the Commission's review of the complaint and its |
4 | | findings. The Commission shall also provide the consumer with |
5 | | all available options for recourse. |
6 | | (e) Any refund shown on the billing statement of a customer |
7 | | of a water or sewer utility must be itemized and must state if |
8 | | the refund is an adjustment or credit. |
9 | | (f) Water service for building construction purposes. At |
10 | | the request of any municipality or township within the service |
11 | | area of a public utility that provides water service to |
12 | | customers within the municipality or township, a public utility |
13 | | must (1) require all water service used for building |
14 | | construction purposes to be measured by meter and subject to |
15 | | approved rates and charges for metered water service and (2) |
16 | | prohibit the unauthorized use of water taken from hydrants or |
17 | | service lines installed at construction sites. |
18 | | (g) Water meters. |
19 | | (1) Periodic testing. Unless otherwise approved by the |
20 | | Commission, each service water meter shall be periodically |
21 | | inspected and tested in accordance with the schedule |
22 | | specified in 83 Ill. Adm. Code 600.340, or more frequently |
23 | | as the results may warrant, to insure that the meter |
24 | | accuracy is maintained within the limits set out in 83 Ill. |
25 | | Adm. Code 600.310. |
26 | | (2) Meter tests requested by customer. |
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1 | | (A) Each utility furnishing metered water service |
2 | | shall, without charge, test the accuracy of any meter |
3 | | upon request by the customer served by such meter, |
4 | | provided that the meter in question has not been tested |
5 | | by the utility or by the Commission within 2 years |
6 | | previous to such request. The customer or his or her |
7 | | representatives shall have the privilege of witnessing |
8 | | the test at the option of the customer. A written |
9 | | report, giving the results of the test, shall be made |
10 | | to the customer. |
11 | | (B) When a meter that has been in service less than |
12 | | 2 years since its last test is found to be accurate |
13 | | within the limits specified in 83 Ill. Adm. Code |
14 | | 600.310, the customer shall pay a fee to the utility |
15 | | not to exceed the amounts specified in 83 Ill. Adm. |
16 | | Code 600.350(b). Fees for testing meters not included |
17 | | in this Section or so located that the cost will be out |
18 | | of proportion to the fee specified will be determined |
19 | | by the Commission upon receipt of a complete |
20 | | description of the case. |
21 | | (3) Commission referee tests. Upon written application |
22 | | to the Commission by any customer, a test will be made of |
23 | | the customer's meter by a representative of the Commission. |
24 | | For such a test, a fee as provided for in subsection (g)(2) |
25 | | shall accompany the application. If the meter is found to |
26 | | be registering more than 1.5% fast on the average when |
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1 | | tested as prescribed in 83 Ill. Adm. Code 600.310, the |
2 | | utility shall refund to the customer the amount of the fee. |
3 | | The utility shall in no way disturb the meter after a |
4 | | customer has made an application for a referee test until |
5 | | authority to do so is given by the Commission or the |
6 | | customer in writing. |
7 | | (h) Water and sewer utilities; low usage. Each public |
8 | | utility that provides water and sewer service must establish a |
9 | | unit sewer rate, subject to review by the Commission, that |
10 | | applies only to those customers who use less than 1,000 gallons |
11 | | of water in any billing period. |
12 | | (i) Water and sewer utilities; separate meters. Each public |
13 | | utility that provides water and sewer service must offer |
14 | | separate rates for water and sewer service to any commercial or |
15 | | residential customer who uses separate meters to measure each |
16 | | of those services. In order for the separate rate to apply, a |
17 | | combination of meters must be used to measure the amount of |
18 | | water that reaches the sewer system and the amount of water |
19 | | that does not reach the sewer system. |
20 | | (j) Each water or sewer public utility must disclose on |
21 | | each billing statement any amount billed that is for service |
22 | | provided prior to the date covered by the billing statement. |
23 | | The disclosure must include the dates for which the prior |
24 | | service is being billed. Each billing statement that includes |
25 | | an amount billed for service provided prior to the date covered |
26 | | by the billing statement must disclose the dates for which that |
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1 | | amount is billed and must include a copy of the document |
2 | | created under subsection (a) and a statement of current |
3 | | Commission rules concerning unbilled or misbilled service. |
4 | | (k) When the customer is due a refund resulting from |
5 | | payment of an overcharge, the utility shall credit the customer |
6 | | in the amount of overpayment with interest from the date of |
7 | | overpayment by the customer. The rate for interest shall be at |
8 | | the appropriate rate determined by the Commission under 83 Ill. |
9 | | Adm. Code 280.70. |
10 | | (l) Water and sewer public utilities; subcontractors. The |
11 | | Commission shall adopt rules for water and sewer public |
12 | | utilities to provide notice to the customers of the proper kind |
13 | | of identification that a subcontractor must present to the |
14 | | customer, to prohibit a subcontractor from soliciting or |
15 | | receiving payment of any kind for any service provided by the |
16 | | water or sewer public utility or the subcontractor, and to |
17 | | establish sanctions for violations. |
18 | | (m) Water and sewer public utilities; unaccounted-for |
19 | | water. By December 31, 2006, each water public utility shall |
20 | | file tariffs with the Commission to establish the maximum |
21 | | percentage of unaccounted-for water that would be considered in |
22 | | the determination of any rates or surcharges. The rates or |
23 | | surcharges approved for a water public utility shall not |
24 | | include charges for unaccounted-for water in excess of this |
25 | | maximum percentage without well-documented support and |
26 | | justification for the Commission to consider in any request to |
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1 | | recover charges in excess of the tariffed maximum percentage. |
2 | | (n) Rate increases; public forums. When any public utility |
3 | | providing water or sewer service proposes a general rate |
4 | | increase, in addition to other notice requirements, the water |
5 | | or sewer public utility must notify its customers of their |
6 | | right to request a public forum. A customer or group of |
7 | | customers must make written request to the Commission for a |
8 | | public forum and must also provide written notification of the |
9 | | request to the customer's municipal or, for unincorporated |
10 | | areas, township government. The Commission, at its discretion, |
11 | | may schedule the public forum. If it is determined that public |
12 | | forums are required for multiple municipalities or townships, |
13 | | the Commission shall schedule these public forums, in locations |
14 | | within approximately 45 minutes drive time of the |
15 | | municipalities or townships for which the public forums have |
16 | | been scheduled. The public utility must provide advance notice |
17 | | of 30 days for each public forum to the governing bodies of |
18 | | those units of local government affected by the increase. The |
19 | | day of each public forum shall be selected so as to encourage |
20 | | the greatest public participation. Each public forum will begin |
21 | | at 7:00 p.m. Reports and comments made during or as a result of |
22 | | each public forum must be made available to the hearing |
23 | | officials and reviewed when drafting a recommended or tentative |
24 | | decision, finding or order pursuant to Section 10-111 of this |
25 | | Act.
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26 | | (Source: P.A. 94-950, eff. 6-27-06.)
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