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1 | AN ACT concerning regulation.
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2 | Be it enacted by the People of the State of Illinois,
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3 | represented in the General Assembly:
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4 | Section 5. The Nursing Home Care Act is amended by changing | ||||||||||||||||||||||||
5 | Section 3-702 as follows:
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6 | (210 ILCS 45/3-702) (from Ch. 111 1/2, par. 4153-702)
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7 | Sec. 3-702.
(a) A person who believes that this Act or a | ||||||||||||||||||||||||
8 | rule promulgated
under this Act may have been violated may | ||||||||||||||||||||||||
9 | request an investigation. The
request may be submitted to the | ||||||||||||||||||||||||
10 | Department in writing, by telephone, by electronic means, or by
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11 | personal visit. An oral complaint shall be reduced to writing | ||||||||||||||||||||||||
12 | by the
Department. The Department shall require request | ||||||||||||||||||||||||
13 | information identifying the
complainant, including the name, | ||||||||||||||||||||||||
14 | address and telephone number, to help
enable appropriate | ||||||||||||||||||||||||
15 | follow-up. The complainant may request to have his or her | ||||||||||||||||||||||||
16 | identifying information be kept confidential or to have the | ||||||||||||||||||||||||
17 | complaint be treated as an anonymous complaint. If the | ||||||||||||||||||||||||
18 | complainant requests to have his or her information kept | ||||||||||||||||||||||||
19 | confidential or that the complaint be treated as anonymous, | ||||||||||||||||||||||||
20 | then the complainant's identifying information shall not be | ||||||||||||||||||||||||
21 | disclosed unless the provisions of subsection (c) of this | ||||||||||||||||||||||||
22 | Section apply or the disclosure is essential to the | ||||||||||||||||||||||||
23 | investigation or prosecution of the complainant's alleged |
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1 | knowing transmission of a false report to the Department. The | ||||||
2 | Department shall act on such complaints
via on-site visits or | ||||||
3 | other methods deemed appropriate to handle the
complaints with | ||||||
4 | or without such identifying information, as otherwise
provided | ||||||
5 | under this Section . The complainant shall be informed that
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6 | compliance with such request is not required to satisfy the | ||||||
7 | procedures for
filing a complaint under this Act.
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8 | (b) The substance of the complaint shall be provided in | ||||||
9 | writing to the
licensee, owner or administrator no earlier than | ||||||
10 | at the commencement of an
on-site inspection of the facility | ||||||
11 | which takes place pursuant to the complaint.
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12 | (c) The Department shall not disclose the name of the | ||||||
13 | complainant unless
the complainant consents in writing to the | ||||||
14 | disclosure or the investigation
results in a judicial | ||||||
15 | proceeding, or unless disclosure is essential to the
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16 | investigation. The complainant shall be given the opportunity | ||||||
17 | to withdraw
the complaint before disclosure. Upon the request | ||||||
18 | of the complainant, the
Department may permit the complainant | ||||||
19 | or a representative of the complainant
to accompany the person | ||||||
20 | making the on-site inspection of the facility.
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21 | (d) Upon receipt of a complaint, the Department shall | ||||||
22 | determine whether this
Act or a rule promulgated under this Act | ||||||
23 | has been or is being violated. The
Department shall investigate | ||||||
24 | all complaints alleging abuse or neglect within
7 days after | ||||||
25 | the receipt of the complaint except that complaints of abuse
or | ||||||
26 | neglect which indicate that a resident's life or safety is in |
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1 | imminent
danger shall be investigated within 24 hours after | ||||||
2 | receipt of the
complaint. All other complaints shall be | ||||||
3 | investigated within 30 days after
the receipt of the complaint. | ||||||
4 | The Department employees investigating a
complaint shall | ||||||
5 | conduct a brief, informal exit conference with the facility
to | ||||||
6 | alert its administration of any suspected serious deficiency | ||||||
7 | that poses
a direct threat to the health, safety or welfare of | ||||||
8 | a resident to enable an
immediate correction for the | ||||||
9 | alleviation or elimination of such threat.
Such information and | ||||||
10 | findings discussed in the brief exit conference shall
become a | ||||||
11 | part of the investigating record but shall not in any way
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12 | constitute an official or final notice of violation as provided | ||||||
13 | under
Section 3-301. All complaints shall be classified as
"an | ||||||
14 | invalid report", "a valid report", or "an undetermined
report". | ||||||
15 | For any complaint classified as "a valid report", the
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16 | Department must determine within 30 working days
if any rule or | ||||||
17 | provision of this Act has been or is being violated.
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18 | (d-1) The Department shall, whenever possible, combine an | ||||||
19 | on-site
investigation of a complaint in a facility with other | ||||||
20 | inspections in order
to avoid duplication of inspections.
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21 | (e) In all cases, the Department shall inform the | ||||||
22 | complainant of its
findings within 10 days of its determination | ||||||
23 | unless otherwise indicated
by the complainant, and the | ||||||
24 | complainant may direct the Department to
send a copy of such | ||||||
25 | findings to another person. The Department's findings
may | ||||||
26 | include comments or documentation provided by either the |
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1 | complainant
or the licensee pertaining to the complaint. The | ||||||
2 | Department shall also
notify the facility of such findings | ||||||
3 | within 10 days of the determination,
but the name of the | ||||||
4 | complainant or residents shall not be disclosed in this
notice | ||||||
5 | to the facility. The notice of such
findings shall include a | ||||||
6 | copy of the written determination; the
correction order, if | ||||||
7 | any; the warning notice, if any; the inspection
report; or the | ||||||
8 | State licensure form on which the violation is listed.
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9 | (f) A written determination, correction order, or warning | ||||||
10 | notice
concerning a complaint, together with the facility's | ||||||
11 | response, shall be
available for public inspection, but the | ||||||
12 | name of the complainant or
resident shall not be disclosed | ||||||
13 | without his consent.
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14 | (g) A complainant who is dissatisfied with the | ||||||
15 | determination or
investigation by the Department may request a | ||||||
16 | hearing under Section
3-703. The facility shall be given notice | ||||||
17 | of any such
hearing and may participate in the hearing as a | ||||||
18 | party. If a facility
requests a hearing under Section 3-703 | ||||||
19 | which
concerns a matter covered by a complaint, the complainant | ||||||
20 | shall be given
notice and may participate in the hearing as a | ||||||
21 | party. A request
for a hearing by either a complainant or a | ||||||
22 | facility shall be
submitted in writing to the Department within | ||||||
23 | 30 days after the mailing
of the Department's findings as | ||||||
24 | described in subsection (e) of this
Section. Upon receipt of | ||||||
25 | the request the Department shall conduct a hearing
as provided | ||||||
26 | under Section 3-703.
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1 | (h) Any person who knowingly transmits a false report to | ||||||
2 | the
Department commits the offense of disorderly conduct under | ||||||
3 | subsection
(a)(8) of Section 26-1 of the Criminal Code of 2012.
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4 | (Source: P.A. 97-1150, eff. 1-25-13.)
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5 | Section 99. Effective date. This Act takes effect upon | ||||||
6 | becoming law.
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