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1 | | materials, notices, and complaint forms offered by executive |
2 | | branch State agencies, as defined by rule by the appropriate |
3 | | executive branch State agency. "Important documents" does not |
4 | | include applications and examinations related to the |
5 | | licensure, certification, or registration of businesses and |
6 | | professionals. |
7 | | "Sufficient number of qualified bilingual persons in |
8 | | public contact positions" means the number of qualified |
9 | | bilingual persons required in order to provide the same level |
10 | | of service to non-English-speaking persons as is available to |
11 | | English-speaking persons seeking the same service. |
12 | | (b) Each executive branch State agency shall take |
13 | | reasonable steps to provide the following in each county where |
14 | | the number of residents in a single language group is more than |
15 | | 5% of all residents of that county as measured by the most |
16 | | recent federal decennial census: |
17 | | (1) Having a sufficient number of qualified bilingual |
18 | | persons in public contact positions or as interpreters in |
19 | | at least one office in the county, determined by the agency |
20 | | to be in an area of need, to assist in providing services |
21 | | to individuals having limited English proficiency. |
22 | | (2) Having available in at least one office in the |
23 | | county, determined by the agency to be in an area of need, |
24 | | personnel to interpret, upon request, important documents |
25 | | ordinarily provided to the public. |
26 | | (c) Nothing in this Section requires an executive branch |
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| | 09800SB3099sam001 | - 3 - | LRB098 19562 OMW 57345 a |
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1 | | State agency to establish an office in a county where it would |
2 | | not otherwise maintain an office. |
3 | | (d) Each executive branch State agency shall adopt rules |
4 | | regarding the requirements of this Section not less than 6 |
5 | | months after the date that this Act takes effect, or as soon |
6 | | thereafter as possible. |
7 | | (e) The Illinois Human Rights Commission shall implement a |
8 | | process to address disputes arising under this Section, |
9 | | including, but not limited to, disputes concerning the |
10 | | interpretation of "important documents" and "sufficient number |
11 | | of qualified bilingual persons in public contact positions" and |
12 | | agency determinations of the offices where the services are |
13 | | provided, not less than 6 months after the date that this |
14 | | amendatory Act of the 98th General Assembly takes effect, or as |
15 | | soon thereafter as possible. ".
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