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| | 99TH GENERAL ASSEMBLY
State of Illinois
2015 and 2016 HB5305 Introduced , by Rep. Michael J. Madigan SYNOPSIS AS INTRODUCED: | | |
Amends the Public Utilities Act.
Makes a technical change in a Section concerning customer information centers.
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| | A BILL FOR |
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| | HB5305 | | LRB099 17432 EGJ 41790 b |
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1 | | AN ACT concerning regulation.
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2 | | Be it enacted by the People of the State of Illinois, |
3 | | represented in the General Assembly:
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4 | | Section 5. The Public Utilities Act is amended by changing |
5 | | Section 16-123 as follows:
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6 | | (220 ILCS 5/16-123)
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7 | | Sec. 16-123.
Establishment of customer information
centers |
8 | | for electric utilities and
and
alternative retail electric |
9 | | suppliers.
All electric utilities and alternative retail |
10 | | electric
suppliers shall be required to maintain a customer |
11 | | call center
where customers can reach a representative and |
12 | | receive current
information. Customers shall periodically be |
13 | | notified on how
to reach the call center. The Commission shall |
14 | | have the
authority to establish reporting requirements for such
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15 | | centers. |
16 | | (Source: P.A. 90-561, eff. 12-16-97.)
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