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| | 10300SB0757sam002 | - 2 - | LRB103 03211 BMS 60014 a |
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1 | | nonvalid claims, or other errors on any portion of claims |
2 | | submitted, based on the frequency of dollar amount of |
3 | | overpayments, underpayments, nonvalid claims, or other errors |
4 | | actually measured in a sample of claims. |
5 | | "Misfill" means a prescription that was not dispensed; a |
6 | | prescription that was dispensed but was an incorrect dose, |
7 | | amount, or type of medication; a prescription that was |
8 | | dispensed to the wrong person; a prescription in which the |
9 | | prescriber denied the authorization request; or a prescription |
10 | | in which an additional dispensing fee was charged. |
11 | | "Pharmacy audit" means an audit conducted of any records |
12 | | of a pharmacy for prescriptions dispensed or nonproprietary |
13 | | drugs or pharmacist services provided by a pharmacy or |
14 | | pharmacist to a covered person. |
15 | | "Pharmacy record" means any record stored electronically |
16 | | or as a hard copy by a pharmacy that relates to the provision |
17 | | of a prescription or pharmacy services or other component of |
18 | | pharmacist care that is included in the practice of pharmacy. |
19 | | (b) Notwithstanding any other law, when conducting a |
20 | | pharmacy audit, an auditing entity shall: |
21 | | (1) not conduct an on-site audit of a pharmacy at any |
22 | | time during the first 3 business days of a month or the |
23 | | first 2 weeks and final 2 weeks of the calendar year or |
24 | | during a declared State or federal public health |
25 | | emergency; |
26 | | (2) notify the pharmacy or its contracting agent no |
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| | 10300SB0757sam002 | - 3 - | LRB103 03211 BMS 60014 a |
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1 | | later than 14 business days before the date of initial |
2 | | on-site audit; the notification to the pharmacy or its |
3 | | contracting agent shall be in writing and delivered |
4 | | either: |
5 | | (A) by mail or common carrier, return receipt |
6 | | requested; or |
7 | | (B) electronically, not including facsimilie, with |
8 | | electronic receipt confirmation and delivered during |
9 | | normal business hours of operation, addressed to the |
10 | | supervising pharmacist and pharmacy corporate office, |
11 | | if applicable, at least 14 business days before the |
12 | | date of an initial on-site audit; |
13 | | (3) limit the audit period to 24 months after the date |
14 | | a claim is submitted to or adjudicated by the pharmacy |
15 | | benefit manager; |
16 | | (4) provide in writing the list of specific |
17 | | prescription numbers to be included in the audit 14 |
18 | | business days before the on-site audit that may or may not |
19 | | include the final 2 digits of the prescription numbers; |
20 | | (5) use the written and verifiable records of a |
21 | | hospital, physician, or other authorized practitioner that |
22 | | are transmitted by any means of communication to validate |
23 | | the pharmacy records in accordance with State and federal |
24 | | law; |
25 | | (6) limit the number of prescriptions audited to no |
26 | | more than 100 prescriptions per audit and an entity shall |
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| | 10300SB0757sam002 | - 4 - | LRB103 03211 BMS 60014 a |
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1 | | not audit more than 200 prescriptions in any 12-month |
2 | | period, except in cases of fraud, waste, or abuse; a |
3 | | refill shall not constitute a separate prescription and a |
4 | | pharmacy shall not be audited more than once every 6 |
5 | | months; |
6 | | (7) provide the pharmacy or its contracting agent with |
7 | | a copy of the preliminary audit report within 45 days |
8 | | after the conclusion of the audit; |
9 | | (8) be allowed to conduct a follow-up audit on site if |
10 | | a remote or desk audit reveals the necessity for a review |
11 | | of additional claims; |
12 | | (9) accept invoice audits as validation invoices from |
13 | | any wholesaler registered with the Department of Financial |
14 | | and Professional Regulation from which the pharmacy has |
15 | | purchased prescription drugs or, in the case of durable |
16 | | medical equipment or sickroom supplies, invoices from an |
17 | | authorized distributor other than a wholesaler; |
18 | | (10) provide the pharmacy or its contracting agent |
19 | | with the ability to provide documentation to address a |
20 | | discrepancy or audit finding if the documentation is |
21 | | received by the pharmacy benefit manager no later than the |
22 | | 45th day after the preliminary audit report was provided |
23 | | to the pharmacy or its contracting agent; the pharmacy |
24 | | benefit manager shall consider a reasonable request from |
25 | | the pharmacy for an extension of time to submit |
26 | | documentation to address or correct any findings in the |
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| | 10300SB0757sam002 | - 5 - | LRB103 03211 BMS 60014 a |
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1 | | report; |
2 | | (11) be required to provide the pharmacy or its |
3 | | contracting agent with the final audit report no later |
4 | | than 90 days after the initial audit report was provided |
5 | | to the pharmacy or its contracting agent; |
6 | | (12) conduct the audit in consultation with a |
7 | | pharmacist in specific cases if the audit involves |
8 | | clinical or professional judgment; |
9 | | (13) not chargeback, recoup, or collect penalties from |
10 | | a pharmacy until the time period to file an appeal of the |
11 | | final pharmacy audit report has passed or the appeals |
12 | | process has been exhausted, whichever is later, unless the |
13 | | identified discrepancy is expected to exceed $25,000, in |
14 | | which case the auditing entity may withhold future |
15 | | payments in excess of that amount until the final |
16 | | resolution of the audit; |
17 | | (14) not compensate the employee or contractor |
18 | | conducting the audit based on a percentage of the amount |
19 | | claimed or recouped pursuant to the audit; |
20 | | (15) not use extrapolation to calculate penalties or |
21 | | amounts to be charged back or recouped unless otherwise |
22 | | required by federal law or regulation; any amount to be |
23 | | charged back or recouped due to overpayment may not exceed |
24 | | the amount the pharmacy was overpaid; |
25 | | (16) not include dispensing fees in the calculation of |
26 | | overpayments unless a prescription is considered a |
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| | 10300SB0757sam002 | - 6 - | LRB103 03211 BMS 60014 a |
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1 | | misfill, the medication is not delivered to the patient, |
2 | | the prescription is not valid, or the prescriber denies |
3 | | authorizing the prescription; and |
4 | | (17) conduct a pharmacy audit under the same standards |
5 | | and parameters as conducted for other similarly situated |
6 | | pharmacies audited by the auditing entity. |
7 | | (c) Except as otherwise provided by State or federal law, |
8 | | an auditing entity conducting a pharmacy audit may have access |
9 | | to a pharmacy's previous audit report only if the report was |
10 | | prepared by that auditing entity. |
11 | | (d) Information collected during a pharmacy audit shall be |
12 | | confidential by law, except that the auditing entity |
13 | | conducting the pharmacy audit may share the information with |
14 | | the health benefit plan for which a pharmacy audit is being |
15 | | conducted and with any regulatory agencies and law enforcement |
16 | | agencies as required by law. |
17 | | (e) A pharmacy may not be subject to a chargeback or |
18 | | recoupment for a clerical or recordkeeping error in a required |
19 | | document or record, including a typographical error or |
20 | | computer error, unless the pharmacy benefit manager can |
21 | | provide proof of intent to commit fraud or such error results |
22 | | in actual financial harm to the pharmacy benefit manager, a |
23 | | health plan managed by the pharmacy benefit manager, or a |
24 | | consumer. |
25 | | (f) A pharmacy shall have the right to file a written |
26 | | appeal of a preliminary and final pharmacy audit report in |
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| | 10300SB0757sam002 | - 7 - | LRB103 03211 BMS 60014 a |
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1 | | accordance with the procedures established by the entity |
2 | | conducting the pharmacy audit. |
3 | | (g) No interest shall accrue for any party during the |
4 | | audit period, beginning with the notice of the pharmacy audit |
5 | | and ending with the conclusion of the appeals process. |
6 | | (h) An auditing entity must provide a copy to the plan |
7 | | sponsor of its claims that were included in the audit, and any |
8 | | recouped money shall be returned to the plan sponsor, unless |
9 | | otherwise contractually agreed upon by the plan sponsor and |
10 | | the pharmacy benefit manager. |
11 | | (i) The parameters of an audit must comply with |
12 | | manufacturer listings or recommendations, unless otherwise |
13 | | prescribed by the treating provider, and must be covered under |
14 | | the individual's health plan, for the following: |
15 | | (1) the day supply for eyedrops must be calculated so |
16 | | that the consumer pays only one 30-day copayment if the |
17 | | bottle of eyedrops is intended by the manufacturer to be a |
18 | | 30-day supply; |
19 | | (2) the day supply for insulin must be calculated so |
20 | | that the highest dose prescribed is used to determine the |
21 | | day supply and consumer copayment; and |
22 | | (3) the day supply for topical product must be |
23 | | determined by the judgment of the pharmacist or treating |
24 | | provider upon the treated area. |
25 | | (j) This Section shall not apply to: |
26 | | (1) audits in which suspected fraud, waste, or abuse |
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| | 10300SB0757sam002 | - 8 - | LRB103 03211 BMS 60014 a |
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1 | | or other intentional or willful misrepresentation is |
2 | | evidenced by a physical review, review of claims data or |
3 | | statements, or other investigative methods; |
4 | | (2) audits of claims paid for by federally funded |
5 | | programs; or |
6 | | (3) concurrent reviews or desk audits that occur |
7 | | within 3 business days after transmission of a claim and |
8 | | in which no chargeback or recoupment is demanded. ".
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