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1 | AN ACT concerning regulation. | |||||||||||||||||||
2 | Be it enacted by the People of the State of Illinois, | |||||||||||||||||||
3 | represented in the General Assembly: | |||||||||||||||||||
4 | Section 5. The Illinois Insurance Code is amended by | |||||||||||||||||||
5 | changing Section 356z.3a as follows: | |||||||||||||||||||
6 | (215 ILCS 5/356z.3a) | |||||||||||||||||||
7 | Sec. 356z.3a. Billing; emergency services; | |||||||||||||||||||
8 | nonparticipating providers. | |||||||||||||||||||
9 | (a) As used in this Section: | |||||||||||||||||||
10 | "Ancillary services" means: | |||||||||||||||||||
11 | (1) items and services related to emergency medicine, | |||||||||||||||||||
12 | anesthesiology, pathology, radiology, and neonatology that | |||||||||||||||||||
13 | are provided by any health care provider; | |||||||||||||||||||
14 | (2) items and services provided by assistant surgeons, | |||||||||||||||||||
15 | hospitalists, and intensivists; | |||||||||||||||||||
16 | (3) diagnostic services, including radiology and | |||||||||||||||||||
17 | laboratory services, except for advanced diagnostic | |||||||||||||||||||
18 | laboratory tests identified on the most current list | |||||||||||||||||||
19 | published by the United States Secretary of Health and | |||||||||||||||||||
20 | Human Services under 42 U.S.C. 300gg-132(b)(3); | |||||||||||||||||||
21 | (4) items and services provided by other specialty | |||||||||||||||||||
22 | practitioners as the United States Secretary of Health and | |||||||||||||||||||
23 | Human Services specifies through rulemaking under 42 |
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1 | U.S.C. 300gg-132(b)(3); | ||||||
2 | (5) items and services provided by a nonparticipating | ||||||
3 | provider if there is no participating provider who can | ||||||
4 | furnish the item or service at the facility; and | ||||||
5 | (6) items and services provided by a nonparticipating | ||||||
6 | provider if there is no participating provider who will | ||||||
7 | furnish the item or service because a participating | ||||||
8 | provider has asserted the participating provider's rights | ||||||
9 | under the Health Care Right of Conscience Act. | ||||||
10 | "Cost sharing" means the amount an insured, beneficiary, | ||||||
11 | or enrollee is responsible for paying for a covered item or | ||||||
12 | service under the terms of the policy or certificate. "Cost | ||||||
13 | sharing" includes copayments, coinsurance, and amounts paid | ||||||
14 | toward deductibles, but does not include amounts paid towards | ||||||
15 | premiums, balance billing by out-of-network providers, or the | ||||||
16 | cost of items or services that are not covered under the policy | ||||||
17 | or certificate. | ||||||
18 | "Emergency department of a hospital" means any hospital | ||||||
19 | department that provides emergency services, including a | ||||||
20 | hospital outpatient department. | ||||||
21 | "Emergency medical condition" has the meaning ascribed to | ||||||
22 | that term in Section 10 of the Managed Care Reform and Patient | ||||||
23 | Rights Act. | ||||||
24 | "Emergency medical screening examination" has the meaning | ||||||
25 | ascribed to that term in Section 10 of the Managed Care Reform | ||||||
26 | and Patient Rights Act. |
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1 | "Emergency services" means, with respect to an emergency | ||||||
2 | medical condition: | ||||||
3 | (1) in general, an emergency medical screening | ||||||
4 | examination, including ancillary services routinely | ||||||
5 | available to the emergency department to evaluate such | ||||||
6 | emergency medical condition, and such further medical | ||||||
7 | examination and treatment as would be required to | ||||||
8 | stabilize the patient regardless of the department of the | ||||||
9 | hospital or other facility in which such further | ||||||
10 | examination or treatment is furnished; or | ||||||
11 | (2) additional items and services for which benefits | ||||||
12 | are provided or covered under the coverage and that are | ||||||
13 | furnished by a nonparticipating provider or | ||||||
14 | nonparticipating emergency facility regardless of the | ||||||
15 | department of the hospital or other facility in which such | ||||||
16 | items are furnished after the insured, beneficiary, or | ||||||
17 | enrollee is stabilized and as part of outpatient | ||||||
18 | observation or an inpatient or outpatient stay with | ||||||
19 | respect to the visit in which the services described in | ||||||
20 | paragraph (1) are furnished. Services after stabilization | ||||||
21 | cease to be emergency services only when all the | ||||||
22 | conditions of 42 U.S.C. 300gg-111(a)(3)(C)(ii)(II) and | ||||||
23 | regulations thereunder are met. | ||||||
24 | "Freestanding Emergency Center" means a facility licensed | ||||||
25 | under Section 32.5 of the Emergency Medical Services (EMS) | ||||||
26 | Systems Act. |
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1 | "Health care facility" means, in the context of | ||||||
2 | non-emergency services, any of the following: | ||||||
3 | (1) a hospital as defined in 42 U.S.C. 1395x(e); | ||||||
4 | (2) a hospital outpatient department; | ||||||
5 | (3) a critical access hospital certified under 42 | ||||||
6 | U.S.C. 1395i-4(e); | ||||||
7 | (4) an ambulatory surgical treatment center as defined | ||||||
8 | in the Ambulatory Surgical Treatment Center Act; or | ||||||
9 | (5) any recipient of a license under the Hospital | ||||||
10 | Licensing Act that is not otherwise described in this | ||||||
11 | definition ; or . | ||||||
12 | (6) a facility or office in which a patient receives | ||||||
13 | reproductive health care, as defined in Section 1-10 of | ||||||
14 | the Reproductive Health Act. | ||||||
15 | "Health care provider" means a provider as defined in | ||||||
16 | subsection (d) of Section 370g. "Health care provider" does | ||||||
17 | not include a provider of air ambulance or ground ambulance | ||||||
18 | services. | ||||||
19 | "Health care services" has the meaning ascribed to that | ||||||
20 | term in subsection (a) of Section 370g. | ||||||
21 | "Health insurance issuer" has the meaning ascribed to that | ||||||
22 | term in Section 5 of the Illinois Health Insurance Portability | ||||||
23 | and Accountability Act. | ||||||
24 | "Nonparticipating emergency facility" means, with respect | ||||||
25 | to the furnishing of an item or service under a policy of group | ||||||
26 | or individual health insurance coverage, any of the following |
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1 | facilities that does not have a contractual relationship | ||||||
2 | directly or indirectly with a health insurance issuer in | ||||||
3 | relation to the coverage: | ||||||
4 | (1) an emergency department of a hospital; | ||||||
5 | (2) a Freestanding Emergency Center; | ||||||
6 | (3) an ambulatory surgical treatment center as defined | ||||||
7 | in the Ambulatory Surgical Treatment Center Act; or | ||||||
8 | (4) with respect to emergency services described in | ||||||
9 | paragraph (2) of the definition of "emergency services", a | ||||||
10 | hospital. | ||||||
11 | "Nonparticipating provider" means, with respect to the | ||||||
12 | furnishing of an item or service under a policy of group or | ||||||
13 | individual health insurance coverage, any health care provider | ||||||
14 | who does not have a contractual relationship directly or | ||||||
15 | indirectly with a health insurance issuer in relation to the | ||||||
16 | coverage. | ||||||
17 | "Participating emergency facility" means any of the | ||||||
18 | following facilities that has a contractual relationship | ||||||
19 | directly or indirectly with a health insurance issuer offering | ||||||
20 | group or individual health insurance coverage setting forth | ||||||
21 | the terms and conditions on which a relevant health care | ||||||
22 | service is provided to an insured, beneficiary, or enrollee | ||||||
23 | under the coverage: | ||||||
24 | (1) an emergency department of a hospital; | ||||||
25 | (2) a Freestanding Emergency Center; | ||||||
26 | (3) an ambulatory surgical treatment center as defined |
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1 | in the Ambulatory Surgical Treatment Center Act; or | ||||||
2 | (4) with respect to emergency services described in | ||||||
3 | paragraph (2) of the definition of "emergency services", a | ||||||
4 | hospital. | ||||||
5 | For purposes of this definition, a single case agreement | ||||||
6 | between an emergency facility and an issuer that is used to | ||||||
7 | address unique situations in which an insured, beneficiary, or | ||||||
8 | enrollee requires services that typically occur out-of-network | ||||||
9 | constitutes a contractual relationship and is limited to the | ||||||
10 | parties to the agreement. | ||||||
11 | "Participating health care facility" means any health care | ||||||
12 | facility that has a contractual relationship directly or | ||||||
13 | indirectly with a health insurance issuer offering group or | ||||||
14 | individual health insurance coverage setting forth the terms | ||||||
15 | and conditions on which a relevant health care service is | ||||||
16 | provided to an insured, beneficiary, or enrollee under the | ||||||
17 | coverage. A single case agreement between an emergency | ||||||
18 | facility and an issuer that is used to address unique | ||||||
19 | situations in which an insured, beneficiary, or enrollee | ||||||
20 | requires services that typically occur out-of-network | ||||||
21 | constitutes a contractual relationship for purposes of this | ||||||
22 | definition and is limited to the parties to the agreement. | ||||||
23 | "Participating provider" means any health care provider | ||||||
24 | that has a contractual relationship directly or indirectly | ||||||
25 | with a health insurance issuer offering group or individual | ||||||
26 | health insurance coverage setting forth the terms and |
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1 | conditions on which a relevant health care service is provided | ||||||
2 | to an insured, beneficiary, or enrollee under the coverage. | ||||||
3 | "Qualifying payment amount" has the meaning given to that | ||||||
4 | term in 42 U.S.C. 300gg-111(a)(3)(E) and the regulations | ||||||
5 | promulgated thereunder. | ||||||
6 | "Recognized amount" means the lesser of the amount | ||||||
7 | initially billed by the provider or the qualifying payment | ||||||
8 | amount. | ||||||
9 | "Stabilize" means "stabilization" as defined in Section 10 | ||||||
10 | of the Managed Care Reform and Patient Rights Act. | ||||||
11 | "Treating provider" means a health care provider who has | ||||||
12 | evaluated the individual. | ||||||
13 | "Visit" means, with respect to health care services | ||||||
14 | furnished to an individual at a health care facility, health | ||||||
15 | care services furnished by a provider at the facility, as well | ||||||
16 | as equipment, devices, telehealth services, imaging services, | ||||||
17 | laboratory services, and preoperative and postoperative | ||||||
18 | services regardless of whether the provider furnishing such | ||||||
19 | services is at the facility. | ||||||
20 | (b) Emergency services. When a beneficiary, insured, or | ||||||
21 | enrollee receives emergency services from a nonparticipating | ||||||
22 | provider or a nonparticipating emergency facility, the health | ||||||
23 | insurance issuer shall ensure that the beneficiary, insured, | ||||||
24 | or enrollee shall incur no greater out-of-pocket costs than | ||||||
25 | the beneficiary, insured, or enrollee would have incurred with | ||||||
26 | a participating provider or a participating emergency |
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1 | facility. Any cost-sharing requirements shall be applied as | ||||||
2 | though the emergency services had been received from a | ||||||
3 | participating provider or a participating facility. Cost | ||||||
4 | sharing shall be calculated based on the recognized amount for | ||||||
5 | the emergency services. If the cost sharing for the same item | ||||||
6 | or service furnished by a participating provider would have | ||||||
7 | been a flat-dollar copayment, that amount shall be the | ||||||
8 | cost-sharing amount unless the provider has billed a lesser | ||||||
9 | total amount. In no event shall the beneficiary, insured, | ||||||
10 | enrollee, or any group policyholder or plan sponsor be liable | ||||||
11 | to or billed by the health insurance issuer, the | ||||||
12 | nonparticipating provider, or the nonparticipating emergency | ||||||
13 | facility for any amount beyond the cost sharing calculated in | ||||||
14 | accordance with this subsection with respect to the emergency | ||||||
15 | services delivered. Administrative requirements or limitations | ||||||
16 | shall be no greater than those applicable to emergency | ||||||
17 | services received from a participating provider or a | ||||||
18 | participating emergency facility. | ||||||
19 | (b-5) Non-emergency services at participating health care | ||||||
20 | facilities. | ||||||
21 | (1) When a beneficiary, insured, or enrollee utilizes | ||||||
22 | a participating health care facility and, due to any | ||||||
23 | reason, covered ancillary services are provided by a | ||||||
24 | nonparticipating provider during or resulting from the | ||||||
25 | visit, the health insurance issuer shall ensure that the | ||||||
26 | beneficiary, insured, or enrollee shall incur no greater |
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1 | out-of-pocket costs than the beneficiary, insured, or | ||||||
2 | enrollee would have incurred with a participating provider | ||||||
3 | for the ancillary services. Any cost-sharing requirements | ||||||
4 | shall be applied as though the ancillary services had been | ||||||
5 | received from a participating provider. Cost sharing shall | ||||||
6 | be calculated based on the recognized amount for the | ||||||
7 | ancillary services. If the cost sharing for the same item | ||||||
8 | or service furnished by a participating provider would | ||||||
9 | have been a flat-dollar copayment, that amount shall be | ||||||
10 | the cost-sharing amount unless the provider has billed a | ||||||
11 | lesser total amount. In no event shall the beneficiary, | ||||||
12 | insured, enrollee, or any group policyholder or plan | ||||||
13 | sponsor be liable to or billed by the health insurance | ||||||
14 | issuer, the nonparticipating provider, or the | ||||||
15 | participating health care facility for any amount beyond | ||||||
16 | the cost sharing calculated in accordance with this | ||||||
17 | subsection with respect to the ancillary services | ||||||
18 | delivered. In addition to ancillary services, the | ||||||
19 | requirements of this paragraph shall also apply with | ||||||
20 | respect to covered items or services furnished as a result | ||||||
21 | of unforeseen, urgent medical needs that arise at the time | ||||||
22 | an item or service is furnished, regardless of whether the | ||||||
23 | nonparticipating provider satisfied the notice and consent | ||||||
24 | criteria under paragraph (2) of this subsection. | ||||||
25 | (2) When a beneficiary, insured, or enrollee utilizes | ||||||
26 | a participating health care facility and receives |
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1 | non-emergency covered health care services other than | ||||||
2 | those described in paragraph (1) of this subsection from a | ||||||
3 | nonparticipating provider during or resulting from the | ||||||
4 | visit, the health insurance issuer shall ensure that the | ||||||
5 | beneficiary, insured, or enrollee incurs no greater | ||||||
6 | out-of-pocket costs than the beneficiary, insured, or | ||||||
7 | enrollee would have incurred with a participating provider | ||||||
8 | unless the nonparticipating provider or the participating | ||||||
9 | health care facility on behalf of the nonparticipating | ||||||
10 | provider satisfies the notice and consent criteria | ||||||
11 | provided in 42 U.S.C. 300gg-132 and regulations | ||||||
12 | promulgated thereunder. If the notice and consent criteria | ||||||
13 | are not satisfied, then: | ||||||
14 | (A) any cost-sharing requirements shall be applied | ||||||
15 | as though the health care services had been received | ||||||
16 | from a participating provider; | ||||||
17 | (B) cost sharing shall be calculated based on the | ||||||
18 | recognized amount for the health care services; and | ||||||
19 | (C) in no event shall the beneficiary, insured, | ||||||
20 | enrollee, or any group policyholder or plan sponsor be | ||||||
21 | liable to or billed by the health insurance issuer, | ||||||
22 | the nonparticipating provider, or the participating | ||||||
23 | health care facility for any amount beyond the cost | ||||||
24 | sharing calculated in accordance with this subsection | ||||||
25 | with respect to the health care services delivered. | ||||||
26 | (c) Notwithstanding any other provision of this Code, |
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1 | except when the notice and consent criteria are satisfied for | ||||||
2 | the situation in paragraph (2) of subsection (b-5), any | ||||||
3 | benefits a beneficiary, insured, or enrollee receives for | ||||||
4 | services under the situations in subsection (b) or (b-5) are | ||||||
5 | assigned to the nonparticipating providers or the facility | ||||||
6 | acting on their behalf. Upon receipt of the provider's bill or | ||||||
7 | facility's bill, the health insurance issuer shall provide the | ||||||
8 | nonparticipating provider or the facility with a written | ||||||
9 | explanation of benefits that specifies the proposed | ||||||
10 | reimbursement and the applicable deductible, copayment, or | ||||||
11 | coinsurance amounts owed by the insured, beneficiary, or | ||||||
12 | enrollee. The health insurance issuer shall pay any | ||||||
13 | reimbursement subject to this Section directly to the | ||||||
14 | nonparticipating provider or the facility. | ||||||
15 | (d) For bills assigned under subsection (c), the | ||||||
16 | nonparticipating provider or the facility may bill the health | ||||||
17 | insurance issuer for the services rendered, and the health | ||||||
18 | insurance issuer may pay the billed amount or attempt to | ||||||
19 | negotiate reimbursement with the nonparticipating provider or | ||||||
20 | the facility. Within 30 calendar days after the provider or | ||||||
21 | facility transmits the bill to the health insurance issuer, | ||||||
22 | the issuer shall send an initial payment or notice of denial of | ||||||
23 | payment with the written explanation of benefits to the | ||||||
24 | provider or facility. If attempts to negotiate reimbursement | ||||||
25 | for services provided by a nonparticipating provider do not | ||||||
26 | result in a resolution of the payment dispute within 30 days |
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1 | after receipt of written explanation of benefits by the health | ||||||
2 | insurance issuer, then the health insurance issuer or | ||||||
3 | nonparticipating provider or the facility may initiate binding | ||||||
4 | arbitration to determine payment for services provided on a | ||||||
5 | per-bill or batched-bill basis, in accordance with Section | ||||||
6 | 300gg-111 of the Public Health Service Act and the regulations | ||||||
7 | promulgated thereunder. The party requesting arbitration shall | ||||||
8 | notify the other party arbitration has been initiated and | ||||||
9 | state its final offer before arbitration. In response to this | ||||||
10 | notice, the nonrequesting party shall inform the requesting | ||||||
11 | party of its final offer before the arbitration occurs. | ||||||
12 | Arbitration shall be initiated by filing a request with the | ||||||
13 | Department of Insurance. | ||||||
14 | (e) The Department of Insurance shall publish a list of | ||||||
15 | approved arbitrators or entities that shall provide binding | ||||||
16 | arbitration. These arbitrators shall be American Arbitration | ||||||
17 | Association or American Health Lawyers Association trained | ||||||
18 | arbitrators. Both parties must agree on an arbitrator from the | ||||||
19 | Department of Insurance's or its approved entity's list of | ||||||
20 | arbitrators. If no agreement can be reached, then a list of 5 | ||||||
21 | arbitrators shall be provided by the Department of Insurance | ||||||
22 | or the approved entity. From the list of 5 arbitrators, the | ||||||
23 | health insurance issuer can veto 2 arbitrators and the | ||||||
24 | provider or facility can veto 2 arbitrators. The remaining | ||||||
25 | arbitrator shall be the chosen arbitrator. This arbitration | ||||||
26 | shall consist of a review of the written submissions by both |
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1 | parties. The arbitrator shall not establish a rebuttable | ||||||
2 | presumption that the qualifying payment amount should be the | ||||||
3 | total amount owed to the provider or facility by the | ||||||
4 | combination of the issuer and the insured, beneficiary, or | ||||||
5 | enrollee. Binding arbitration shall provide for a written | ||||||
6 | decision within 45 days after the request is filed with the | ||||||
7 | Department of Insurance. Both parties shall be bound by the | ||||||
8 | arbitrator's decision. The arbitrator's expenses and fees, | ||||||
9 | together with other expenses, not including attorney's fees, | ||||||
10 | incurred in the conduct of the arbitration, shall be paid as | ||||||
11 | provided in the decision. | ||||||
12 | (f) (Blank). | ||||||
13 | (g) Section 368a of this Act shall not apply during the | ||||||
14 | pendency of a decision under subsection (d). Upon the issuance | ||||||
15 | of the arbitrator's decision, Section 368a applies with | ||||||
16 | respect to the amount, if any, by which the arbitrator's | ||||||
17 | determination exceeds the issuer's initial payment under | ||||||
18 | subsection (c), or the entire amount of the arbitrator's | ||||||
19 | determination if initial payment was denied. Any interest | ||||||
20 | required to be paid to a provider under Section 368a shall not | ||||||
21 | accrue until after 30 days of an arbitrator's decision as | ||||||
22 | provided in subsection (d), but in no circumstances longer | ||||||
23 | than 150 days from the date the nonparticipating | ||||||
24 | facility-based provider billed for services rendered. | ||||||
25 | (h) Nothing in this Section shall be interpreted to change | ||||||
26 | the prudent layperson provisions with respect to emergency |
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1 | services under the Managed Care Reform and Patient Rights Act. | ||||||
2 | (i) Nothing in this Section shall preclude a health care | ||||||
3 | provider from billing a beneficiary, insured, or enrollee for | ||||||
4 | reasonable administrative fees, such as service fees for | ||||||
5 | checks returned for nonsufficient funds and missed | ||||||
6 | appointments. | ||||||
7 | (j) Nothing in this Section shall preclude a beneficiary, | ||||||
8 | insured, or enrollee from assigning benefits to a | ||||||
9 | nonparticipating provider when the notice and consent criteria | ||||||
10 | are satisfied under paragraph (2) of subsection (b-5) or in | ||||||
11 | any other situation not described in subsection (b) or (b-5). | ||||||
12 | (k) Except when the notice and consent criteria are | ||||||
13 | satisfied under paragraph (2) of subsection (b-5), if an | ||||||
14 | individual receives health care services under the situations | ||||||
15 | described in subsection (b) or (b-5), no referral requirement | ||||||
16 | or any other provision contained in the policy or certificate | ||||||
17 | of coverage shall deny coverage, reduce benefits, or otherwise | ||||||
18 | defeat the requirements of this Section for services that | ||||||
19 | would have been covered with a participating provider. | ||||||
20 | However, this subsection shall not be construed to preclude a | ||||||
21 | provider contract with a health insurance issuer, or with an | ||||||
22 | administrator or similar entity acting on the issuer's behalf, | ||||||
23 | from imposing requirements on the participating provider, | ||||||
24 | participating emergency facility, or participating health care | ||||||
25 | facility relating to the referral of covered individuals to | ||||||
26 | nonparticipating providers. |
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1 | (l) Except if the notice and consent criteria are | ||||||
2 | satisfied under paragraph (2) of subsection (b-5), | ||||||
3 | cost-sharing amounts calculated in conformity with this | ||||||
4 | Section shall count toward any deductible or out-of-pocket | ||||||
5 | maximum applicable to in-network coverage. | ||||||
6 | (m) The Department has the authority to enforce the | ||||||
7 | requirements of this Section in the situations described in | ||||||
8 | subsections (b) and (b-5), and in any other situation for | ||||||
9 | which 42 U.S.C. Chapter 6A, Subchapter XXV, Parts D or E and | ||||||
10 | regulations promulgated thereunder would prohibit an | ||||||
11 | individual from being billed or liable for emergency services | ||||||
12 | furnished by a nonparticipating provider or nonparticipating | ||||||
13 | emergency facility or for non-emergency health care services | ||||||
14 | furnished by a nonparticipating provider at a participating | ||||||
15 | health care facility. | ||||||
16 | (n) This Section does not apply with respect to air | ||||||
17 | ambulance or ground ambulance services. This Section does not | ||||||
18 | apply to any policy of excepted benefits or to short-term, | ||||||
19 | limited-duration health insurance coverage. | ||||||
20 | (Source: P.A. 102-901, eff. 7-1-22; 102-1117, eff. 1-13-23; | ||||||
21 | 103-440, eff. 1-1-24 .) |