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1
HOUSE RESOLUTION

 
2     WHEREAS, The General Assembly finds that it is in the best
3 interests of Illinois and of Illinois families and children
4 that families escape poverty and achieve financial progress
5 through employment; and
 
6     WHEREAS, It is in the best interests of Illinois employers
7 and the Illinois economy that workers be healthy, stable, and
8 productive; and
 
9     WHEREAS, The General Assembly has created programs that
10 support the work effort of lower income workers, including the
11 programs under Articles IV, V, and VI of the Illinois Public
12 Aid Code, as well as the Food Stamp Program and the programs
13 under the Children's Health Insurance Program Act; and
 
14     WHEREAS, The General Assembly finds that data and reports
15 submitted by the Department of Human Services will be useful in
16 determining whether the administration of certain of these
17 programs is effective in helping the programs accomplish their
18 purpose of supporting the work effort of lower income workers;
19 therefore, be it
 
20     RESOLVED, BY THE HOUSE OF REPRESENTATIVES OF THE
21 NINETY-FOURTH GENERAL ASSEMBLY OF THE STATE OF ILLINOIS, that
22 the Department of Human Services has agreed to the following
23 provisions and will develop outcome statements, measures,
24 data-based performance indicators or targets, and reports
25 necessary to reflect current program participation and the
26 delivery of services in the local offices; and be it further
 
27     RESOLVED, That the outcome measures will address but not be
28 limited to program participation and the delivery of quality
29 services in the Temporary Assistance for Needy Families (TANF)
30 program, the Food Stamp program, and all medical assistance

 

 

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1 programs for children and families; and be it further
 
2     RESOLVED, That for each outcome measure, the Department of
3 Human Services shall develop performance indicators to help
4 assess the level of attainment of the outcome measures; to the
5 extent possible, the performance indicators shall be drawn from
6 administrative data available; and be it further
 
7     RESOLVED, That in first year of enactment by July 2006, the
8 Department shall provide the established outcomes statements
9 and designated indicators to the Social Services Advisory
10 Council for comment; after the year of enactment, the Social
11 Services Advisory Council shall be consulted by the Department
12 on changes to the outcomes and indicators; and be it further
 
13     RESOLVED, That in determining program participation for
14 all relevant programs, indicators or targets shall include, but
15 need not be limited to, the following:
16         (1) as of the date of the data collected for the
17     initial report, a caseload profile for each Department of
18     Human Services local office showing the numbers of cases
19     receiving Food Stamps, Medicaid, TANF, and Medical
20     Assistance (including KidCare and Family Care); for each
21     program, the caseload profile as to each local office shall
22     also show the percentage of caseload employed; for TANF,
23     the caseload profile as to each local office shall also
24     show the percentage employed full-time, the percentage
25     employed part-time, and the percentage of caseload engaged
26     in documented social, health, or educational activities
27     instead of employment; by program, aggregate data shall be
28     provided that is relevant and available;
29         (2) as available, statewide, the number of people
30     enrolled in one program who are income-eligible for one or
31     more other programs and the number of those who are
32     enrolled in such other programs;
33         (3) statewide, the number of participants in TANF who

 

 

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1     are participating, as full or partial compliance in program
2     work requirements, in activities related to mental
3     illness/depression, substance abuse, low literacy,
4     domestic violence, or a physical disability; as part of
5     this indicator, the number of people in the caseload
6     identified as having one or more of these barriers to
7     employment, the number of funded "slots" for employment and
8     training, the extent to which these slots are filled, and
9     the numbers of people needing these services who are not
10     receiving them due to the unavailability of a funded
11     program "slot";
12         (4) as available, the number of individuals in any of
13     these programs whose first language is not English, and the
14     number who are provided translation services; in addition,
15     the number of families whose first language is not English
16     who participate in TANF or Food Stamps and who are
17     participating in English as a Second Language classes; and
18         (5) as available, the number and percentage of program
19     exits based on increased income, compared to the number and
20     percentage of exits based on other factors; and be it
21     further
 
22     RESOLVED, That in developing an outcome related to the
23 delivery of quality services in the local offices, indicators
24 can include, but need not be limited to:
25         (A) the ratio of caseworkers to cases in each program
26     by local office;
27         (B) the ratio of non-English-speaking cases to
28     caseworkers who speak the appropriate language by office;
29         (C) the impact in service delivery improvement by
30     technological upgrades made in local offices, case
31     processing, and application processes;
32         (D) the average time elapsed between the date of
33     application and the date of disposition of the application
34     in each program;
35         (E) as available, the number and percentage of

 

 

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1     recipient families transitioning from Medicaid to Family
2     Care;
3         (F) as available, the number and percentage of
4     recipient families transitioning from Medicaid to Kid Care
5     Assist, from Kid Care Assist to KidCare Share, and from
6     KidCare Share to KidCare Premium;
7         (G) as available, the number of applications denied and
8     the number of cases closed for procedural reasons (reasons
9     other than substantive eligibility criteria based on
10     income and family circumstances); and
11         (H) as available, the number of administrative appeals
12     filed or related data to such information; and be it
13     further
 
14     RESOLVED, That the Department of Human Services shall
15 conduct a hearing on the administration of public assistance
16 programs at the local office level not later than May 2007; the
17 hearing shall include testimony of people randomly selected
18 from the Department's caseload who have used the programs,
19 officials familiar with the status of technology used in the
20 administration of programs in the local offices, and Department
21 workers engaged in the administration of programs in the local
22 offices; the hearing shall be held so that the proceedings may
23 be included in the October 2007 report; and be it further
 
24     RESOLVED, That the Department of Human Services shall
25 examine the feasibility of retaining external assistance to
26 develop a report on an estimate of the number of people in
27 Illinois potentially eligible for each program, and the number
28 of people enrolled in each program broken down as to both
29 potential eligibles and actual enrollees by categories of race,
30 national origin, and work status, insofar as the administrative
31 date for each program tracks race and national origin; and be
32 it further
 
33     RESOLVED, That the Department of Human Services shall

 

 

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1 prepare a report and present it to the Social Services Advisory
2 Council on October 1, 2006 reflecting existing outcome measures
3 and available data, indicators, or targets covering the period
4 July 1, 2005 to June 30, 2006; thereafter, the Department shall
5 prepare an annual report of performance indicators based on
6 data for the previous fiscal year July 1 to June 30 and, to the
7 extent possible, include indicators listed herein; it shall
8 also include a summary of the testimony provided at the hearing
9 as well as information available pertaining to the estimate of
10 all eligible populations; pending concurrence between the
11 Department and the Social Services Advisory Council,
12 additional performance indicators may be added to the report;
13 and be it further
 
14     RESOLVED, That subsequent to the submittal and review of
15 the October 2007 report, the Department of Human Services in
16 conjunction with the Social Services Advisory Council will
17 determine what additional action is necessary, including the
18 need for additional hearings and reports; and be it further
 
19     RESOLVED, That a copy of this Resolution be delivered to
20 the Director of Human Services.