Illinois General Assembly - Full Text of SB2783
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Full Text of SB2783  95th General Assembly


Sen. Don Harmon

Filed: 3/5/2008





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2     AMENDMENT NO. ______. Amend Senate Bill 2783 by replacing
3 everything after the enacting clause with the following:
4     "Section 5. The Public Utilities Act is amended by changing
5 Section 19-125 as follows:
6     (220 ILCS 5/19-125)
7     Sec. 19-125. Consumer education.
8     (a) The Commission shall make available upon request and at
9 no charge, and shall make available to the public on the
10 Internet through the State of Illinois World Wide Web site:
11         (1) a list of all certified alternative gas suppliers
12     serving residential and small commercial customers within
13     the service area of each gas utility including, in the case
14     of the Internet, computer links to available web sites of
15     the certified alternative gas suppliers;
16         (2) a list of all certified alternative gas suppliers



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1     serving residential or small commercial customers that
2     have been found in the last 3 years by the Commission
3     pursuant to Section 10-108 to have failed to provide
4     service in accordance with this Act;
5         (3) guidelines to assist customers in determining
6     which gas supplier is most appropriate for each customer;
7     and
8         (4) Internet links to providers of information that
9     enables customers to compare prices and services of gas
10     utilities and alternative gas suppliers, if and when that
11     information is available.
12     (b) In any service area where customers are able to choose
13 their natural gas supplier, the Commission shall require gas
14 utilities and alternative gas suppliers to inform customers of
15 how they may contact the Commission in order to obtain
16 information about the customer choice program.
17     (c) The Commission shall make available in print, upon
18 request and at no charge, and on its World Wide Web site,
19 information on where customers of alternative gas suppliers
20 serving residential and small commercial customers can address
21 any complaint with regard to an alternative gas supplier's
22 obligations under Section 19-115 of this Act, including the
23 provision of service in accordance with the terms of its
24 contract, sales tactics, and rates. The Commission shall
25 maintain a summary by category and provider of all informal
26 complaints it receives pursuant to this Section, and it shall



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1 publish the summary on a quarterly basis on its World Wide Web
2 site. Individual customer information shall not be included in
3 the summary.
4 (Source: P.A. 92-852, eff. 8-26-02.)".