Full Text of SB0083 96th General Assembly
SB0083 96TH GENERAL ASSEMBLY
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96TH GENERAL ASSEMBLY
State of Illinois
2009 and 2010 SB0083
Introduced 1/30/2009, by Sen. Ira I. Silverstein SYNOPSIS AS INTRODUCED: |
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220 ILCS 5/13-714 new |
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815 ILCS 505/2Z |
from Ch. 121 1/2, par. 262Z |
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Amends the Universal Telephone Service Protection Law of 1985 in the Public Utilities Act. Requires a wireless telecommunications carrier to comply with specified criteria with respect to consumer rights, protections, billing and billing dispute resolution procedures, and termination of service. Provides that a wireless telecommunications carrier that violates the Section violates the Consumer Fraud and Deceptive Business Practices Act.
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| FISCAL NOTE ACT MAY APPLY | |
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A BILL FOR
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SB0083 |
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LRB096 03601 MJR 13628 b |
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| AN ACT concerning utilities.
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| Be it enacted by the People of the State of Illinois,
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| represented in the General Assembly:
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| Section 5. The Public Utilities Act is amended by adding | 5 |
| Section 13-714 as follows: | 6 |
| (220 ILCS 5/13-714 new) | 7 |
| Sec. 13-714. Wireless telecommunications services; | 8 |
| consumer rights. | 9 |
| (a) A wireless telecommunications carrier must comply with | 10 |
| all of the following: | 11 |
| (1) Fully disclose information to contract customers | 12 |
| on their terms and conditions, including, but not limited | 13 |
| to, fees, trial periods, taxes, and surcharges. | 14 |
| (2) Provide service coverage maps to customers. | 15 |
| (3) Agree to be monitored by the Commission for the | 16 |
| quality of its service. | 17 |
| (4) Provide that service contracts not be longer than | 18 |
| one year, and that any extensions be in writing and signed | 19 |
| by subscribers. | 20 |
| (5) Give written notice of any change in rate, terms, | 21 |
| privacy rights, or conditions of service at least 30 days | 22 |
| before the changes become effective. | 23 |
| (b) A wireless telecommunications carrier must allow |
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SB0083 |
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LRB096 03601 MJR 13628 b |
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| customers to receive itemized bills and establish procedures | 2 |
| for customers to file complaints over billing disputes. A | 3 |
| wireless telecommunications carrier shall not terminate a | 4 |
| customer's service while a bill remains in dispute. | 5 |
| (c) A wireless telecommunications carrier must provide its | 6 |
| customers with bills that are clearly outlined to distinguish | 7 |
| provider charges from taxes, fees, and other charges the | 8 |
| carrier collects for other entities such as governments. | 9 |
| (d) A wireless telecommunications carrier who violates | 10 |
| this Section commits an unlawful practice within the meaning of | 11 |
| the Consumer Fraud and Deceptive Business Practices Act.
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| Section 10. The Consumer Fraud and Deceptive Business | 13 |
| Practices Act is amended by changing Section 2Z as follows:
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| (815 ILCS 505/2Z) (from Ch. 121 1/2, par. 262Z)
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| Sec. 2Z. Violations of other Acts. Any person who knowingly | 16 |
| violates
the Automotive Repair Act, the Automotive Collision | 17 |
| Repair Act,
the Home Repair and Remodeling Act,
the Dance | 18 |
| Studio Act,
the Physical Fitness Services Act,
the Hearing | 19 |
| Instrument Consumer Protection Act,
the Illinois Union Label | 20 |
| Act,
the Job Referral and Job Listing Services Consumer | 21 |
| Protection Act,
the Travel Promotion Consumer Protection Act,
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| the Credit Services Organizations Act,
the Automatic Telephone | 23 |
| Dialers Act,
the Pay-Per-Call Services Consumer Protection | 24 |
| Act,
the Telephone Solicitations Act,
the Illinois Funeral or |
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SB0083 |
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LRB096 03601 MJR 13628 b |
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| Burial Funds Act,
the Cemetery Care Act,
the Safe and Hygienic | 2 |
| Bed Act,
the Pre-Need Cemetery Sales Act,
the High Risk Home | 3 |
| Loan Act, the Payday Loan Reform Act, the Mortgage Rescue Fraud | 4 |
| Act, subsection (a) or (b) of Section 3-10 of the
Cigarette Tax | 5 |
| Act, the Payday Loan Reform Act, subsection
(a) or (b) of | 6 |
| Section 3-10 of the Cigarette Use Tax Act, the Electronic
Mail | 7 |
| Act, the Internet Caller Identification Act, paragraph (6)
of
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| subsection (k) of Section 6-305 of the Illinois Vehicle Code, | 9 |
| Section 18d-115, 18d-120, 18d-125, 18d-135, or 18d-150 of the | 10 |
| Illinois Vehicle Code, Article 3 of the Residential Real | 11 |
| Property Disclosure Act, the Automatic Contract Renewal Act, | 12 |
| Section 13-714 of the Public Utilities Act, or the Personal | 13 |
| Information Protection Act commits an unlawful practice within | 14 |
| the meaning of this Act.
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| (Source: P.A. 94-13, eff. 12-6-05; 94-36, eff. 1-1-06; 94-280, | 16 |
| eff. 1-1-06; 94-292, eff. 1-1-06; 94-822, eff. 1-1-07; 95-413, | 17 |
| eff. 1-1-08; 95-562, eff. 7-1-08; 95-876, eff. 8-21-08.)
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