Full Text of HR1083 96th General Assembly
HR1083 96TH GENERAL ASSEMBLY
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| HOUSE RESOLUTION
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| WHEREAS, The number of people over the age of 60 in the | 3 |
| State of Illinois is projected to increase by 87% from | 4 |
| 1,966,236 in 2000 to 3,676,295 in 2030 - 1 in every 5 | 5 |
| Illinoisans; and
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| WHEREAS, It has been determined that the elderly population | 7 |
| can be vulnerable to abuse, including financial exploitation; | 8 |
| and
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| WHEREAS, The House finds that the State should work in | 10 |
| conjunction with the Aging community and financial | 11 |
| institutions to protect our elderly citizens (persons 60 or | 12 |
| more years of age) from possible financial exploitation; | 13 |
| therefore, be it
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| RESOLVED, BY THE HOUSE OF REPRESENTATIVES OF THE | 15 |
| NINETY-SIXTH GENERAL ASSEMBLY OF THE STATE OF ILLINOIS, that | 16 |
| the Department on Aging, in cooperation with the Area Agencies | 17 |
| on Aging and Elder Abuse and Neglect Provider Agencies, shall | 18 |
| develop a specialized elder abuse training curriculum, in | 19 |
| in-person and online versions, to be made available to | 20 |
| financial institutions and their trade associations to aid in | 21 |
| the training of a variety of financial institution employees | 22 |
| and professionals, with the emphasis on tellers and customer |
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| service representatives, and on determining the existence of | 2 |
| financial exploitation of elderly customers, and that the | 3 |
| curriculum should include modules on prevention mechanisms, | 4 |
| recognition factors, intervention options, confidentiality, | 5 |
| and other legal issues, as well as reporting channels in the | 6 |
| event of a determination of suspected financial exploitation of | 7 |
| an elderly customer; and be it further
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| RESOLVED, That the Department on Aging, in cooperation with | 9 |
| the Area Agencies on Aging and Elder Abuse and Neglect Provider | 10 |
| Agencies, shall develop a specialized roster of qualified | 11 |
| professionals available to aid in the training of a variety of | 12 |
| financial institution employees and professionals regarding | 13 |
| financial exploitation prevention mechanisms, recognition | 14 |
| factors, intervention options, confidentiality, and other | 15 |
| legal issues, as well as reporting channels in the event of | 16 |
| suspected financial exploitation of an elderly customer; and be | 17 |
| it further
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| RESOLVED, That financial institutions direct their | 19 |
| customer contact staff to utilize the above training and inform | 20 |
| them about the use of consumer information and | 21 |
| readily-available tips on recognizing, deterring, and | 22 |
| reporting suspected financial abuse; and be it further | 23 |
| RESOLVED, That two years after the training materials are |
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| made available, the Department on Aging shall undertake a study | 2 |
| of reports of suspected financial exploitation of the elderly | 3 |
| made during the immediate prior year, an analysis of trends, | 4 |
| and the development of statistical data regarding reports that | 5 |
| were made by depository institutions to the Illinois Elder | 6 |
| Abuse and Neglect Program, and recommendations regarding | 7 |
| financial abuse of the elderly in Illinois; and be it further | 8 |
| RESOLVED, That the Illinois Department of Financial and | 9 |
| Professional Regulation, as part of its examination of | 10 |
| Illinois-chartered financial institutions, shall record the | 11 |
| overall participation by financial institutions in the on-line | 12 |
| or in-person training provided by the Department on Aging, | 13 |
| participation in the B*SAFE program, the usage of posters, | 14 |
| handouts, and materials intended for use by direct customer | 15 |
| contact staff, other training offered at or by each financial | 16 |
| institution, and the total number of cases of financial | 17 |
| exploitation reported to the Elder Abuse and Neglect Program | 18 |
| and law enforcement; the Illinois Department of Financial and | 19 |
| Professional Regulation shall submit a report of its findings | 20 |
| to the Illinois General Assembly starting January 1, 2011, and | 21 |
| annually thereafter; and be it further | 22 |
| RESOLVED, That a copy of this resolution be presented to | 23 |
| the Director of the Department on Aging and the Secretary of | 24 |
| the Illinois Department of Financial and Professional |
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| Regulation.
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