Full Text of HB3808 94th General Assembly
HB3808 94TH GENERAL ASSEMBLY
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94TH GENERAL ASSEMBLY
State of Illinois
2005 and 2006 HB3808
Introduced 2/25/2005, by Rep. David E. Miller SYNOPSIS AS INTRODUCED: |
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815 ILCS 710/6 |
from Ch. 121 1/2, par. 756 |
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Amends the Motor Vehicle Franchise Act. Provides that the term "costs", in provisions concerning warranty reimbursement to franchisees for making warranty repairs, does not include any other items, including, but not limited to, legal fees or expenses, administrative expenses, direct or indirect costs, or profit markup. Provides that the certification required if a franchiser contracts with its Illinois dealers to include a detailed explanation and supporting documentation of how the manufacturer calculated the price increases imposed to recover its costs. Provides that a manufacturer shall take no adverse action against any franchisee receiving its "prevailing retail rate charged by that dealer" including, but not limited to, not giving credit to franchisees for surcharges paid when conducting a warranty audit or calculating a franchisee's warranty parts expense.
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A BILL FOR
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HB3808 |
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LRB094 10252 RXD 40519 b |
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| AN ACT concerning business.
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| Be it enacted by the People of the State of Illinois,
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| represented in the General Assembly:
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| Section 5. The Motor Vehicle Franchise Act is amended by | 5 |
| changing Section 6 as follows:
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| (815 ILCS 710/6) (from Ch. 121 1/2, par. 756)
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| Sec. 6. Warranty agreements; claims; approval; payment; | 8 |
| written
disapproval.
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| (a) Every manufacturer, distributor, wholesaler, | 10 |
| distributor branch
or division, factory branch or division, or | 11 |
| wholesale branch or division
shall properly fulfill any | 12 |
| warranty agreement and adequately and fairly
compensate each of | 13 |
| its motor vehicle dealers for labor and parts.
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| (b) In no event shall such compensation fail to include | 15 |
| reasonable
compensation for diagnostic work, as well as repair | 16 |
| service, labor, and
parts. Time allowances for the diagnosis | 17 |
| and performance of warranty
work and service shall be
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| reasonable and adequate for the work to be performed. In the | 19 |
| determination
of what constitutes reasonable compensation | 20 |
| under this Section, the principal
factor to be given | 21 |
| consideration shall be the prevailing wage rates being
paid by | 22 |
| the dealer in the relevant market area in which the motor | 23 |
| vehicle
dealer is doing business, and in no event shall such | 24 |
| compensation of a motor
vehicle dealer for warranty service be | 25 |
| less than the rates charged by such
dealer for like service to | 26 |
| retail customers for nonwarranty service and
repairs. The | 27 |
| franchiser shall reimburse the franchisee for any parts
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| provided in satisfaction of a warranty at the prevailing retail | 29 |
| price charged
by that dealer for the same parts when not | 30 |
| provided in satisfaction of a
warranty; provided that such | 31 |
| motor vehicle franchisee's prevailing retail price
is not | 32 |
| unreasonable when compared with that of the holders of motor |
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| vehicle
franchises from the same motor vehicle franchiser for | 2 |
| identical merchandise
in the geographic area in which the motor | 3 |
| vehicle franchisee is engaged in
business. All claims, either | 4 |
| original or resubmitted, made by motor vehicle
dealers | 5 |
| hereunder and under Section 5 for such labor and parts shall be | 6 |
| either
approved or disapproved within 30 days following their | 7 |
| submission. All
approved claims shall be paid within 30 days | 8 |
| following their approval. The
motor vehicle dealer who submits | 9 |
| a claim which is disapproved shall be notified
in writing of | 10 |
| the disapproval within the same period, and each such notice
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| shall state the specific grounds upon which the disapproval is | 12 |
| based. The
motor vehicle dealer shall be permitted to correct | 13 |
| and resubmit such
disapproved claims within 30 days of receipt | 14 |
| of disapproval. Any claims not
specifically disapproved in | 15 |
| writing within 30 days from their submission shall
be deemed | 16 |
| approved and payment shall follow within 30 days. The | 17 |
| manufacturer
or franchiser shall have the right to require | 18 |
| reasonable documentation for
claims and to audit such claims | 19 |
| within a one year period from the date the
claim was paid or | 20 |
| credit issued by the manufacturer or franchiser, and to
charge | 21 |
| back any false or unsubstantiated claims. The audit and charge | 22 |
| back
provisions of this Section also apply to all other | 23 |
| incentive and reimbursement
programs for a period of 18 months | 24 |
| after the date of the transactions that are
subject to audit by | 25 |
| the franchiser. However, the manufacturer retains the
right to | 26 |
| charge back any fraudulent claim if the manufacturer | 27 |
| establishes in
a court of competent jurisdiction in this State | 28 |
| that the claim is fraudulent.
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| (c) The motor vehicle franchiser shall not, by agreement, | 30 |
| by restrictions
upon reimbursement, or otherwise, restrict the | 31 |
| nature and extent of services to
be rendered or parts to be | 32 |
| provided so that such restriction prevents the motor
vehicle | 33 |
| franchisee from satisfying the warranty by rendering services | 34 |
| in a good
and workmanlike manner and providing parts which are | 35 |
| required in accordance
with generally accepted standards. Any | 36 |
| such restriction shall constitute a
prohibited practice.
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| (d) For the purposes of this Section, the "prevailing | 2 |
| retail price
charged by that dealer for the same parts" means | 3 |
| the price paid by
the motor vehicle franchisee for parts, | 4 |
| including all shipping and other
charges, multiplied by the sum | 5 |
| of 1.0 and the franchisee's average percentage
markup over the | 6 |
| price paid by the motor vehicle franchisee for parts purchased
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| by the motor vehicle franchisee from the motor vehicle | 8 |
| franchiser and sold at
retail. The motor vehicle franchisee may | 9 |
| establish average percentage markup
under this Section by | 10 |
| submitting to the motor vehicle franchiser 100 sequential
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| customer paid service repair orders or 90 days of customer paid | 12 |
| service repair
orders, whichever is less, covering repairs made | 13 |
| no more than 180 days before
the submission, and declaring what | 14 |
| the average percentage markup is. The
average percentage markup | 15 |
| so declared shall go into effect 30 days following
the | 16 |
| declaration, subject to audit of the submitted repair orders by | 17 |
| the motor
vehicle franchiser and adjustment of the average | 18 |
| percentage markup based on
that audit. Any audit must be | 19 |
| conducted within 30 days following the
declaration. Only retail | 20 |
| sales not involving warranty repairs, parts covered
by | 21 |
| subsection (e) of this Section, or parts supplied for routine | 22 |
| vehicle
maintenance, shall be considered in calculating | 23 |
| average percentage markup. No
motor vehicle franchiser shall | 24 |
| require a motor vehicle franchisee to establish
average | 25 |
| percentage markup by a methodology, or by requiring | 26 |
| information, that
is unduly burdensome or time consuming to | 27 |
| provide, including, but not limited
to, part by part or | 28 |
| transaction by transaction calculations. A motor vehicle
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| franchisee shall not request a change in the average percentage | 30 |
| markup more
than twice in one calendar year.
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| (e) If a motor vehicle franchiser supplies a part or parts | 32 |
| for use in a
repair rendered under a warranty other than by | 33 |
| sale of that part or parts to
the motor vehicle franchisee, the | 34 |
| motor vehicle franchisee shall be entitled to
compensation | 35 |
| equivalent to the motor vehicle franchisee's average | 36 |
| percentage
markup on the part or parts, as if the part or parts |
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| had been sold to the motor
vehicle franchisee by the motor | 2 |
| vehicle franchiser. The requirements of this
subsection (e) | 3 |
| shall not apply to entire engine assemblies and entire
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| transmission
assemblies. In the case of those assemblies, the | 5 |
| motor vehicle franchiser
shall reimburse the motor vehicle | 6 |
| franchisee in the amount of 30% of what the
motor vehicle | 7 |
| franchisee would have paid the motor vehicle franchiser for the
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| assembly if the assembly had not been supplied by the | 9 |
| franchiser other than by
the sale of that assembly to the motor | 10 |
| vehicle franchisee.
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| (f) The obligations imposed on motor vehicle franchisers by | 12 |
| this Section
shall apply to any parent, subsidiary, affiliate, | 13 |
| or agent of the motor vehicle
franchiser, any person under | 14 |
| common ownership or control, any employee of the
motor vehicle | 15 |
| franchiser, and any person holding 1% or more of the shares of
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| any class of securities or other ownership interest in the | 17 |
| motor vehicle
franchiser, if a warranty or service or repair | 18 |
| plan is issued by that person
instead of or in addition to one | 19 |
| issued by the motor vehicle franchiser.
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| (g) (1) Any motor vehicle franchiser and at least a | 21 |
| majority of its
Illinois franchisees of the same line make may | 22 |
| agree in an express written
contract citing this Section upon a | 23 |
| uniform warranty reimbursement policy used
by contracting | 24 |
| franchisees to perform warranty repairs. The policy shall only
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| involve either reimbursement for parts used in warranty repairs | 26 |
| or the use
of a Uniform Time Standards Manual, or both. | 27 |
| Reimbursement for parts under the
agreement shall be used | 28 |
| instead of the franchisees' "prevailing retail price
charged by | 29 |
| that dealer for the same parts" as defined in this Section to
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| calculate compensation due from the franchiser for parts used | 31 |
| in warranty
repairs. This Section does not authorize a | 32 |
| franchiser and its Illinois
franchisees to establish a uniform | 33 |
| hourly labor reimbursement.
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| Each franchiser shall only have one such agreement with | 35 |
| each line make.
Any such agreement shall:
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| (A) Establish a uniform parts reimbursement rate. The |
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| uniform parts
reimbursement rate shall be greater than the | 2 |
| franchiser's nationally
established
parts reimbursement | 3 |
| rate in effect at the time the first such agreement becomes
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| effective; however, any subsequent agreement shall result | 5 |
| in a uniform
reimbursement rate that is greater or equal to | 6 |
| the rate set forth in the
immediately prior agreement.
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| (B) Apply to all warranty repair orders written during | 8 |
| the period that
the agreement is effective.
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| (C) Be available, during the period it is effective, to | 10 |
| any motor
vehicle franchisee of the same line make at any | 11 |
| time and on the same terms.
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| (D) Be for a term not to exceed 3 years so long as any | 13 |
| party to the
agreement may terminate the agreement upon the | 14 |
| annual anniversary of the
agreement and with 30 days' prior | 15 |
| written notice; however, the agreement shall
remain in | 16 |
| effect for the term of the agreement regardless of the | 17 |
| number of
dealers of the same line make that may terminate | 18 |
| the agreement.
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| (2) A franchiser that enters into an agreement with its | 20 |
| franchisees
pursuant to paragraph (1) of this subsection (g) | 21 |
| may seek to recover its costs
from only those franchisees that | 22 |
| are receiving their "prevailing retail price
charged by that | 23 |
| dealer" under subsections (a) through (f) of this Section,
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| subject to the following requirements:
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| (A) "costs" means the difference between the uniform | 26 |
| reimbursement rate
set forth in an agreement entered into | 27 |
| pursuant to paragraph (1) of this
subsection (g) and the | 28 |
| "prevailing retail price charged by that dealer"
received | 29 |
| by those franchisees of the same line make and shall not | 30 |
| include any other items, including, but not limited to, | 31 |
| legal fees or expenses, administrative expenses, direct or | 32 |
| indirect costs, or profit markup ;
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| (B) the costs shall be recovered only by increasing the | 34 |
| invoice price on
new vehicles received by those | 35 |
| franchisees; and
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| (C) price increases imposed for the purpose of |
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| recovering costs imposed
by this Section may vary from time | 2 |
| to time and from model to model, but shall
apply uniformly | 3 |
| to all franchisees of the same line make in the State of
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| Illinois that have requested reimbursement for warranty | 5 |
| repairs at their
"prevailing retail price charged by that | 6 |
| dealer", except that a franchiser may
make an exception for | 7 |
| vehicles that are titled in the name of a consumer in
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| another state.
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| (3) If a franchiser contracts with its Illinois dealers | 10 |
| pursuant to
paragraph (1) of this subsection (g), the | 11 |
| franchiser shall certify under oath
to the Motor Vehicle Review | 12 |
| Board that a majority of the franchisees of that
line make did | 13 |
| agree to such an agreement and file a sample copy of the
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| agreement. On an annual basis, each franchiser shall certify | 15 |
| under oath to
the Motor Vehicle Review Board that the | 16 |
| reimbursement costs it recovers under
paragraph (2) of this | 17 |
| subsection (g) do not exceed the amounts authorized by
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| paragraph (2) of this subsection (g). The franchiser shall | 19 |
| maintain for a
period of 3 years a file that contains the | 20 |
| information upon which its
certification is based. The | 21 |
| certification shall include a detailed explanation and | 22 |
| supporting documentation of how the manufacturer calculated | 23 |
| the price increases imposed to recover its costs pursuant to | 24 |
| paragraph (2) of this subsection (g), including, but not | 25 |
| limited to, the manner in which the calculation was performed, | 26 |
| the numbers relied upon in making the calculation, and the | 27 |
| results of the calculation. Each time a manufacturer adjusts | 28 |
| any previously imposed cost recovery, it shall provide the same | 29 |
| information to the Motor Vehicle Review Board as required under | 30 |
| these certification provisions.
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| The manufacturer shall take no adverse action against any | 32 |
| franchisee receiving its "prevailing retail rate charged by | 33 |
| that dealer" including, but not limited to, not giving credit | 34 |
| to franchisees for surcharges paid when conducting a warranty | 35 |
| audit or calculating a franchisee's warranty parts expense.
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| (4) If a franchiser and its franchisees do not enter into |
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| an agreement
pursuant to paragraph (1) of this subsection (g), | 2 |
| and for any matter that is
not the subject of an agreement, | 3 |
| this subsection (g) shall have no effect
whatsoever.
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| (5) For purposes of this subsection (g), a Uniform Time | 5 |
| Standard Manual
is a document created by a franchiser that | 6 |
| establishes the time allowances for
the diagnosis and | 7 |
| performance of warranty work and service. The allowances
shall | 8 |
| be reasonable and adequate for the work and service to be | 9 |
| performed.
Each franchiser shall have a reasonable and fair | 10 |
| process that allows a
franchisee to request a modification or | 11 |
| adjustment of a standard or standards
included in such a | 12 |
| manual.
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| (Source: P.A. 91-485, eff. 1-1-00; 92-498, eff. 12-12-01; | 14 |
| 92-651, eff.
7-11-02.)
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