(205 ILCS 665/11) (from Ch. 17, par. 5311)
Sec. 11. Contracts, books, records and contract cancellation. Each debt management service provider shall furnish to the Secretary, when requested, a copy of
the contract entered into between the debt management service provider and the debtor. The
debt management service provider shall furnish the debtor with a copy of the written contract, at the
time of execution,
which shall set forth the charges, if any, agreed upon for the services of
the debt management service provider.
Each debt management service provider shall maintain records and accounts which will
enable any debtor contracting with the debt management service provider, at any
reasonable
time, to ascertain the amounts paid to creditors of the debtor. A
statement showing the total amount received and the total disbursements to
each creditor shall be furnished by the debt management service provider to any individual within
seven days of a request therefor by the said debtor. Each
debt management service provider shall issue a receipt for each payment made by the
debtor at a debt management service provider's office. Each debt management service provider
shall prepare and
retain in the
file of each debtor a written analysis of debtor's income and expenses to
substantiate that the plan of payment is feasible and practical.
(Source: P.A. 96-1420, eff. 8-3-10.)
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