(220 ILCS 5/10-109) (from Ch. 111 2/3, par. 10-109)
Sec. 10-109.
The Commission shall have power to receive complaints regarding
loss or damage occasioned by a public utility, and to make inquiry as to the
methods of adjusting such claims. All claims against any public utility
for loss of, or damage to property, or for any other loss or damage, in
connection with a public utility service, not covered by the preceding
paragraphs of this section, if not acted upon within 90 days from
the date of the filing of the claim with the public utility, may be
investigated by the Commission, in its discretion, and the results of
such investigation shall be embodied in a special report which shall be
open to public inspection.
(Source: P.A. 84-617.)
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