Illinois General Assembly - Illinois Compiled Statutes

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215 ILCS 5/462

(215 ILCS 5/462) (from Ch. 73, par. 1065.9)

Sec. 462.

Information to be furnished insureds - Hearings and appeals of
insureds. Every rating organization, and every company which does
not adopt the rates of a rating organization,
shall, within a reasonable time after receiving written request therefor, furnish to
any insured affected by a rate made by it, or to the authorized
representative of such insured, in readily understandable language,
all pertinent information as to such rate as specified in rules adopted
by the Department.

Every rating organization, and every company which does not adopt
the rates of a rating organization,
shall provide within this state reasonable means whereby any person
aggrieved by the application of its rating system may be heard, in
person or by his authorized representative, on his written request to
review the manner in which such rating system has been applied in
connection with the insurance afforded him. If the rating organization
or company fails to grant or reject such request within thirty days
after it is made, the applicant may proceed in the same manner as if his
application had been rejected. Any party affected by the action of such
rating organization or such company on such request may, within thirty
days after written notice of such action, appeal to the Director, who,
after a hearing held upon not less than ten days' written notice to the
appellant and to such rating organization or company, may affirm or
reverse such action.

(Source: P.A. 82-939.)